Get Connected Software

4.39 / 5 (57)

Our advisors have recommended this product 2 times in the last 30 days

About Get Connected

Used by thousands of organizations nationwide, Get Connected is a cloud-based volunteer management solution that provides organizations with the tools to manage every aspect of the volunteer process. Designed for nonprofits, schools, churches, and corporations of all sizes, Get Connected helps organizations improve volunteer engagement, organize teams and groups, and keep track of volunteer involvement. Key features include group and team management, personalized profiles, volunteer tracking and reporting, automated workflows, shift-based scheduling, push notifications, text and email messaging, and more.

Get Connected is designed to help organizations promote, manage, and report volunteer contributions. Volunteers can also specify their passion and...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

57 Reviews of Get Connected

Average User Ratings

Overall

4.39 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(30)

30

4 stars

(20)

20

3 stars

(6)

6

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 57 results

July 2020

Heather from Rose City Rollers

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2020

Beautiful and flexible

Largely really good! The app is just so-so, and there are places that would have been nice to see some changes/more options, but overall it's really good.

Pros

The capacity to really build community through the platform is awesome. It's easy to brand to look like everything else you're doing.

Cons

It's pretty pricey and there's a bit of a learning curve for sure.

Reasons for Choosing Get Connected

wide range of features and the ability to have opportunities that weren't shift based

June 2018

Gina from Heart of Illinois United Way

Company Size: 11-50 employees

Industry: Fund-Raising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Since launching the platform, we are experiencing an even greater interest in volunteering.

Ease of use, better coordination of volunteers, increased marketing and awareness.

Pros

The software is easy to use, looks great online and offers rather robust back-end features for our partner agencies and as the site manager. It's also very user friendly for both agencies and volunteer team managers. We are very excited about the growth we've seen and the positive feedback we've received by our agencies and volunteer users.

Cons

There is nothing that we like least about the software! It's so useful to organizing volunteers and helping us streamline many processes. We still have the issue in our community that we have more volunteers than needs available or posted on the platform. While we have created a custom form on the site for a group of volunteers to request a volunteer need (specifically for teams of 5 or more people), we could use a few more features to help manage these company-based groups and to be able to streamline the process between the group's request, submission of project/needs from agencies specifically for a group, and actually matching the group to a need. We have also had more companies ask about collecting t-shirt sizes or other data from their employees upon sign-up, and I'm still working on a few work-around ideas for this. To address this process, we are currently utilizing a combination of the private volunteer need setting, user groups and initiatives. We may also start setting up custom pages on the site to organize a company's series of private volunteer needs into one centralized page that doesn't initially require a login by the user to view the need.

April 2016

Morgan from Barry County United Way

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

April 2016

Less than expected

I was hoping that this program would allow us to do more. More so related to the advanced events from an admin standpoint. We need to be able to add opportunities without having an agency registered. Some of our Day of Caring agencies aren't organizations who need volunteers year-round and thus an entire profile is not necessary. Also, we need a group leader to be able to sign up a full group without needing all of the names or individuals to sign up on their own. We have large corporations with one leaders who does it all. It is extremely discouraging and turning volunteer groups away from volunteering for this year's Day of Caring. We are such a small organization and the cost (while known upfront) is alot for us for a software that can't perform like we need it to for our biggest volunteer event.

Response from Galaxy Digital

Replied April 2016

Hey there, Morgan! Thanks for your feedack. Great news: Get Conneced offers several existing options that allow multiple users to sign up for Advanced Events (even for group leaders representing a team or company!). Better yet, our new Corporate Connect software is available now for your corporate partners so they can connect directly with your Get Connected site and respond quickly and effectively to all your listed volunteer opportunities and campaigns on a year-round basis. Please contact our Customer Care or Sales teams for more information!

April 2016

Alexis from WVU Center for Service and Learning

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

April 2016

It's all about the Customer Service... Add a great product and room to grow= A+++ rating!

When West Virginia University decided to upgrade our volunteer management software, there was a lot of time and research put into the process. We have many "moving parts" to our needs, including integration with university data, single-sign-on, special reporting, large day of service coordination, and academic service-learning. No only did Get Connected turn out to be the best fit after our initial examination of the options, but WVU is very happy with our choice--mostly because of how much we admire and appreciate the caring, dedicated, smart, and cooperative staff at Galaxy Digital! Anyone who does work in the community knows that customer service is KEY. Galaxy has figured this part of their business model out to the fullest. 24/7 support online coupled with quick and effective communications via phone/email really has been instrumental in successfully launching our system. WVU is a large client for Get Connected (40K+ users with 7,500 hours tracked in our first 6 weeks) and the company has just been wonderful to collaborate with in the process. Open to system enhancements every 8 weeks or so, Get Connected has ALREADY implemented WVU's suggestions for system improvements, and has been a great partner to discuss future development opportunities. The software is a great match for our needs, and more importantly will be able to grow with the needs of our students and community. All users, including our students, faculty, staff, and community partners have loved the change and especially appreciate the clean navigation in Get Connected as well as the mobile functionality. Whether you're a small organization or a large land-grant institution of higher education, Get Connected is worth exploring if you need volunteer management software. We're happy to be part of the Galaxy Digital family, and hope those folks know that they're now part of our Mountaineer Family!

Response from Galaxy Digital

Replied April 2016

Wow -thank you so much for your kind words, Alexis! We are proud to be honorary members of the Mountaineer Family and look forward to continue to support you and WVU students on all your community engagement efforts!

December 2016

Terri from United Way of the Chattahoochee Valley, Inc.

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2016

Get Connected is a good investment in Volunteer Management

I find the software easy to use from the administrator viewpoint and easy for the public, as well. The customer support is excellent! They have been very responsive, in a timely fashion, and always willing to help with whatever issue I might have.

Pros

It's easy to use and most of the public can use it relatively easily.

Cons

Would like more reporting functions (more detailed). Although I can get all the info on an excel spread sheet, since we've had this system since Aug. 2013 and there are 5,000+ users in the system, that's a lot of info to have to filter through to get what I need.