About MatchMaker FundRaising Software

MatchMaker FundRaising Software helps small and midsize nonprofits manage fundraising and donor relationships. Deployment options include client server and hosted deployment. It is suitable for a range of nonprofits including those involved in animal welfare, healthcare, faith-based ministries, private schools and more.

MatchMaker FundRaising Software enables users to develop and manage donor-focused fundraising. The solution offers a note system to track and follow up with each donor. It also collects and maintains donor attributes in order to analyze the donor’s interests and contribution patterns.

MatchMaker FundRaising Software’s interface allows users to track all charitable transactions including single outright contributions, in-kin...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 2000

29 Reviews of MatchMaker FundRaising Software

Average User Ratings

Overall

4.48 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(16)

16

4 stars

(11)

11

3 stars

(1)

1

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

June 2017

Lindsey from Ellinwood Hospital Foundation

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

MMFRS is a robust system that covers all the bases.

MMFRS is amazing. The product is great, the customer service is the BEST I've ever seen, regardless of industry. MatchMaker makes it easy for me to do more meaningful fundraising work, rather than being stuck in the office doing paperwork. It makes a lot of the "back office" tasks take a quarter of the time they once did, freeing me up for other things. I couldn't give them a more glowing recommendation - they have consistently worked with me on any issue, even helping develop organization-specific data entry - making it work even more efficiently and effectively for my organization.

Pros

1. The system is easy to navigate: you can easily find your way through the system. 2. It's so easy to enter meaningful data. The fields are usable, and you can add infinite custom fields to make it work specifically for your organization or scope. 3. The customer service is the best around. I can't think a single vendor or company that compares in terms of customer service. They are amazing - you get a real person on the phone 98 times out of 100; when you don't, you leave a message, and they call back within an hour. I can't say enough about the team they have! 4. It's everything in one place: donor management, pledge management, gift tracking, grant tracking, volunteers, events, mailings and donor contact, and so much more. you get the whole program, without having to "add on" functionality to make it work. 5. It is a miracle worker for small non-profits - it does so much, and is very affordable. It's like having another person in the office, without the cost of one.

Cons

1. I always forget the steps to set up a tribute. Literally - that's my only complaint. User error. I get started on a gift, realize I haven't set up the admin side appropriately and have to back track. I wish there were a shortcut.

May 2017

Lynn from The Arboretum at Flagstaff

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Matchmaker makes my job so much easier!

It is fast, efficient, practical and makes my job so much easier.

Pros

Imagine running reports on just about any aspect of your income, projects, events, with just a few clicks of your mouse! And ready made reports geared specifically for your business! Oh, and the always available customer service and training options when you are venturing into more complex and uncharted territory! Oh and the amazingly easy task of sending everyone in your Matchmaker program and email! But wait, there is more! You can track income for specific projects, create a simple mailing by auto-filling the information into one template, printing all of the letters AND envelopes and boom! mail them! It even gives you a zip code analysis if you need it for non-profit bulk mail! Oh, I can't even BEGIN to tell you how many functions this software allows because we don't even utilize it to the fullest of its potential! This software has that can make your business practices so much faster!

June 2017

Mary from Mary Cummings Consulting LLC

Company Size: 1 employee

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

MatchMaker FundRaising Software is a fundamental aspect of my small business.

Strategic donor management and a great product for the value.

Pros

MatchMaker Fundraising Software customer service is second to none in availability, response time and solutions generated. The variety and ease of searches, reporting and donor correspondence provide strategic donor management. Event management combines the multiple aspects of any event and delivers a seamless tracking from start to finish.

Cons

Initially, queries were difficult to grasp. Trial and error lead to some frustrating results; however, the training workshops specific to this aspect have been invaluable to my understanding and use of queries .

November 2014

Pat from Brunner Literacy Center

Time Used: Free Trial


Ease-of-use

2.5

Customer support

4.0

Functionality

3.0

November 2014

Easy to learn

Pros

It wasn't too hard to learn.

Cons

It takes a while to understand how to move around the system.

May 2017

Tina from Jewish Free Loan

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

I have used Match Maker for 12 + years & it meets the needs of our nonprofit organization.

Pros

The customer service and attention to client needs is one of the best I have ever encountered. They are always available - immediately!! and provide the technical support we need without delay and if they need to get back to us - they do. Their staff is professional, competent and very knowledgeable. I cannot praise them enough. I like the availability of regular training as well as their written communication and newsletter.

Cons

We have been a bit frustrated with the "event function" - does not meet a few of our specialized needs.