About Orange Leap On Demand

Orange Leap is a web-based fundraising, donor management and non-profit CRM (constituent relationship management) system designed for the small and midsize non-profit organizations. The solution can be used by all types of non-profits, including associations, churches, faith-based ministries and philanthropic foundations.

Orange Leap is suitable for both type of constituents - individuals or organizations. Each constituent has their own set of profiles such as: donor, volunteer, sponsor, member, alumni etc. The homepage or dashboard gives the detailed information of the daily activities. Nonprofits can customize their dashboard screen to define and monitor essential KPIs. Under the donor's profile, nonprofit organizations can view donor details, their activit...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

25 Reviews of Orange Leap On Demand

Average User Ratings

Overall

4.14 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(10)

10

3 stars

(6)

6

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 25 results

December 2016

Brenda from San Juan Medical Foundation

Verified Reviewer

Company Size: 2-10 employees

Industry: Philanthropy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

December 2016

My Orange Leap Experience

On the whole, I like Orange Leap. I'm a bit frustrated right now with the reports aspect. We have had GREAT difficulty in trying to run reports. I don't know if the issue is in our IT Department, with the web browser we are trying to use... or just where the problem lies. It is frustrating, to say the least, but we will continue to work on the issue. The support we receive from everyone is fantastic!! Our rep has saved us on numerous occasions, especially with running reports.

Pros

The portability! I can access it anywhere, even from my phone!

Cons

REPORTS - We are having hair pulling, screaming fits trying to get information.

Response from Orange Leap

Replied December 2016

Brenda, Thank you for your review of Orange Leap. I am so sorry to hear you all are struggling with your reports. We usually get high marks for our reporting wizard, so we will work hard to help you get to the bottom of this problem. Thank you again for your partnership with Orange Leap! Randy McCabe

December 2016

Jeff from Bible Broadcasting Network

Verified Reviewer

Company Size: 51-200 employees

Industry: Broadcast Media

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2016

Great support for a very customization and reliable service!

Orange Leap On Demand is a vast, customizable and reliable platform. We especially love the Rapid Gift Entry feature, Import Wizard and also the ability to create and schedule emailed custom reports. Support is fast and stellar when needed.

Pros

The ability to schedule and email custom reports

Cons

My only dings in the ratings were over the lack of ease in editing custom receipts. But I know they are working on that and have even seen a preview of the new implementation. Also, it takes a time to learn but that's mostly because of how much it can do. Current inability to modify custom receipts easily. Also, lack of user interfaces supports for other languages.

August 2014

Jessica from World Help

Verified Reviewer

Time Used: Free Trial


Ease-of-use

3.5

Customer support

2.5

Functionality

3.5

August 2014

Donor Services Coordinator

Pros

It seems fairly easy to navigate. After only using it for about a month, I've been able to pick up on using the program fairly quickly. It's not hard to understand.

Cons

When deleting back months, you are not able to delete each month that you want at a time. You have to delete each month individually.

December 2016

Joel from UGM - Dallas

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2016

Excellent Overall Software

Orange Leap on Demand (OLOD) has honestly been an excellent product for us, in almost all respects. No software is perfect, but the company strives to makes the user experience as rich and as usable as possible. They also have an excellent support team, and they make it easy to work on issues, much easier than other software companies I've dealt with. I'd fully recommend it to anyone considering a donor software management tool.

Pros

It's user friendliness, ease of administration, and the ability to get rapid support when necessary.

Cons

I wish it had a richer reporting package, one that could actually create nice user reports. For the most part we only use its data extraction capabilities and design our own reports offline.

December 2016

Michelle from Kent-Sussex Industries, Inc.

Verified Reviewer

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

KSI Satisfaction Review

We have been very happy with our decision to move to Orange Leap. It is much easier to use than other systems we have used in the past. The only thing we would change would be to make the reporting feature a little easier to navigate.

Pros

Ease of use for the majority of the program.

Cons

Reporting is a little more difficult to learn, especially if you don't know exactly what you want to gather. It has very specific parameters and the way it is set up can be a little confusing.