About Qgiv

Qgiv is an online fundraising platform helping nonprofit, faith-based, healthcare, and education organizations raise funds and engage donors with a comprehensive suite of fundraising tools managed from a centralized user dashboard.

Over 4,500 organizations of all sizes use Qgiv’s fundraising tools to manage fundraising initiatives with online donation forms, one-time and recurring donations, event registration, peer-to-peer fundraising, text fundraising and messaging, and app-based auctions.

With flexible pricing and no long-term contracts, organizations can easily set up and try new fundraising tools on the fly while implementing a strong multi-channel fundraising approach. User-friendly reporting and integrations with CRMs and email marketing ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

46 Reviews of Qgiv

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(34)

34

4 stars

(10)

10

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 46 results

March 2018

Roger from Girl Power 2 Cure, Inc.

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

March 2018

We use Qgiv to bring in donations to our organization.

Great information about our donors that allow us to follow up, connect and take action towards. Additionally, the real time availability of what is coming in is very nice!

Pros

Very intuitive, easy to use. Pretty straightforward and A LOT of functionality. Reporting is VERY ROBUST! Lots and lots of data made available via their dashboard.

Cons

Probably cost. As a non-profit, would like more competitive pricing available an d more options to allow customers to purchase only what they need. Also, would really like to see a more customer friendly text giving platform.

May 2020

Michelle from End allergies together

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

May 2020

Ease of Use

Pros

I love the easiness of the ability to get someone from your customer service to help me when I’m having trouble. Your team has been so helpful!

Cons

The cost is expensive per month for our non profit as I understand things are expensive but every penny we spend is a penny we lose.

Response from Qgiv

Replied May 2020

Hi Michelle! Thanks so much for your review! We love that your registrants found it so easy to sign up for events! We've got some exciting changes on the horizon we think you'll love. We're sorry to hear that pricing is a pain point for you. We make every effort to be transparent, fair, and flexible in our pricing structure. If you have any feedback on what could make the system more valuable to you, we'd love to hear about it! Send us an email at support@qgiv.com and we'll talk through it.

July 2020

Jeremy from Image Ministries

Company Size: 1 employee

Industry: Fund-Raising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Best Customer Service Ever!

My experience with Qgiv is the absolute best I've ever had with any customer service! They are so willing to help walk me through anything and they consistently check up on me just to make sure everything is going smoothly.

Pros

The software was very easy to use. I've never created website before and I was able to create a website and then implement this software onto the website with ease.

Cons

The least thing I like is that monthly charges for using the softwareis taken out at the first of the month instead of with each transaction.

Reasons for Choosing Qgiv

I chose Qgiv because the customer service was so wonderful.

Response from Qgiv

Replied July 2020

Thank you, Jeremy! We're super happy to hear how easy it was for you to get everything set up and that the Customer Experience team has been so helpful. Our development team is reviewing similar feedback about the monthly versus transaction debit when it comes to fees. We've included your name in that project for tracking and will reach out if the team makes any changes! We're so glad to have you on board!

May 2020

Douachee from The Epilepsy Foundation of Minnesota

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2020

I don't love or hate Qgiv...

We only use Qgiv for our walks, so we use it a couple of times a year. Using Qgiv is really frustrating at first, but once you talk to someone, it helps a lot. Time is needed at the beginning to understand the program and set-up, but once you spend that time, working with Qgiv gets easier. From a marketing standpoint, I do wish it the design of it could be stronger.

Pros

Qgiv has really good customer support. Whenever I have questions, I am able to chat with someone or call to figure things out. Their timing is really useful. It is super helpful when I started using Qgiv.

Cons

When starting, it's not as easy to understand how to customize everything the P2P pages. It's not the most intuitive setup. Also, for P2P, it would be nice to have the ability to restore last years' captains/team pages.

Response from Qgiv

Replied May 2020

Thanks so much for leaving a review, Douachee! We're glad to hear that you've been able to chat through things with the Customer Experience team. ...aaaand we've got some good news! We're making some updates later this year to the peer-to-peer platform that we think you'll love. Stay tuned! :)

May 2020

missam from SAINA

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Great product

Great company, great service and great product

Pros

Great features for non profit starting new and need help.

Cons

Cost is high for having higher features and abilities.

Reasons for Choosing Qgiv

Initial plan met the needs of the organization. Cost was a big consideration.

Response from Qgiv

Replied June 2020

Thanks for your review, Missam! So glad to hear that you enjoy the features in your Qgiv plan! In an effort to help support nonprofits who are meeting the unexpected challenges of 2020 head-on, we've made our Data package free until 2021. We hope you enjoy the advanced tools in the package and that they help you reach your goals. Thanks for being part of the Qgiv family!