SurveyMonkey Apply Software


 

SurveyMonkey Apply is an online application management solution that helps non-profits and foundations, education and private sector organizations select candidates for grants, scholarships, sponsorships and other programs.

Apply provides a configurable portal for applicants, reviewers and administrators that can be used anywhere, at any time. For administrators, Apply provides an activity dashboard that offers at-a-glance program management and application tracking.

Organizations can collect all data in one place using 20 different question types, skip logic, document uploads and other features. Further, Apply offers configurable eligibility quizzes and form validation. Administrators can also keep their processes on track with Apply’s contact management features (e.g., automated email reminders), and they can make use of Apply’s automations (e.g., automated stage changes).

SurveyMonkey provides bundled implementation services and unlimited technical support. The system is also secure, with granular, role-based permissions, round the clock monitoring, searchable audit trails and data privacy and security controls. 

Pricing is yearly and is based on the number of applicants and reviewers.

 

SurveyMonkey Apply - Dashboard
 
  • SurveyMonkey Apply - Dashboard
    Dashboard
  • SurveyMonkey Apply - Reviewer dashboard
    Reviewer dashboard
  • SurveyMonkey Apply - Side by side review
    Side by side review
  • SurveyMonkey Apply - Workflow stages
    Workflow stages
  • SurveyMonkey Apply - Application view
    Application view
  • SurveyMonkey Apply - Eligibility quiz
    Eligibility quiz
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

174 Reviews of SurveyMonkey Apply

 

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Software Advice Reviews (1)
More Reviews (173)

Showing 1-1 of 1

Lisa from Intern Abroad inc
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Quick Survey and Applications Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

- easy to use
- user friendly
- simple applications
- use it to provide certificates
- very reasonable

Cons

- reporting can be improved
- no technical issues so far with this software
- the basic version has all the functionalities

Review Source
 
 
 
Showing 1-20 of 173

Maria from Farmers Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Good app for reviews

Ease-of-use

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Value for Money

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I love how you can set up a survey and have it sent out for feed back. I as a small company I'm always looking for good reviews. SurveyMonkey can help with that.

Pros

It was very easy to use. I was able to leave my review without having any trouble

Cons

I can't really thing of something I dislike about this app, I found it to be really cool.

Review Source: Capterra
 


December 2018

December 2018

Great for surveys

Ease-of-use

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Pros

Very easy to use, reduces cost drastically

Cons

Cannot think of anything at all, very smooth

Review Source: Capterra
 

Brian from A-Room Studios
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Works good for filling out surveys

Ease-of-use

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Pros

Easy to use and have not error-ed on me yet

Cons

Besides not having to type and reading or mind I do not know how it could be better

Review Source: Capterra
 

Leah from Giving Kitchen
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Giving Kitchen loves SurveyMonkey Apply

Ease-of-use

Functionality

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Customer Support

Value for Money

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As a nonprofit organization that offers emergency assistance to food service workers, we rely heavily on having a reliable application system to maintain all of our records and make the application process as simple as possible for our clients. SurveyMonkey Apply's platform is built to allow us to develop our applications from the ground up with a lot of flexibility for customizing each one. The fact that it connects to Salesforce, the CRM we currently use, is something we are really excited about as we contemplate the possibilities.

Pros

The customer service is easily the best thing about working with this software. Always accessible and very helpful. SMA offered free on-boarding support at the start of our term, and we receive an additional few hours each year - which are incredibly helpful for evaluating our applications for improvements on a regular basis.

Cons

There honestly isn't much to dislike about this software. If I had to pick something it would be an improved capability for language translations and support in that realm. SMA is not currently offered in many languages yet, and the transition for the ones available can be costly and time-consuming.

Review Source: Capterra
 

Jonathan from County of Santa Clara
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Survey monkey review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Completing surveys for employees.

Pros

Program is very easy to use and has a simple, intuitive interface.

Cons

It’s simple interface has certain limitations in what it can be used for.

Review Source: Capterra
 

Jessica from Ambassador Christian Academy
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Easy to use

Ease-of-use

Functionality

Product Quality

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Value for Money

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Parents respond well when we send out a survey with SurveyMonkey. It is so helpful when we want to see what we can improve on and what we need to change or keep the same.

Pros

I like that the format is simple so you can get your survey out and receive information and polls back quickly.

Cons

I would like to see more freedom to use other fonts and backgrounds.

Review Source: Capterra
 

Emily from Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Unintuitive build, high learning curve, broken functionality, very buggy

Ease-of-use

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Value for Money

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Pros

Modern design, has advanced features and is easy to use for reviewers and applicants. Given complexity of site and the fact that the advanced features are buggy and do not work, these pros are not worth it. Run away and don't look back.

Cons

Very high learning curve for administrators. This site build and structure assumes the administrator has a level of programming knowledge, which is very unrealistic. Every process, action, and set up is overly complex, and is not built to easily support archival of data. For example, changing a small field on the application form means risking the deletion of past archived data. Why not just archive the form and create a new one? Not allowed because you have a limit to how many programs you can create.

You need to make 6 clicks navigating the site for a small task that should only require 1 or 2. For example, you need to create new users in the Manage Users page for the ENTIRE site, and THEN navigate to the specific program and click a button that switches between editing and monitoring the program, then start a new application for them, then click 3 more things in order to email them or assume their role. To assign reviews, you need to maneuver through three different parts of the website when it should all be housed in one.

Implementation and support is inefficient, scripted, detached, and aware of many existing flaws but unhelpful to solve. Many intuitive ways to streamline the administrative site are not implemented although they have been requested several months ago.

Review Source: Capterra
 

Rahul from American Society of Neuroradiology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

SurveyMonkey Apply Review

Ease-of-use

Functionality

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Value for Money

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Support

Excellent software, meets our needs and allows us to be efficient.

Pros

User friendly for both the applicant and the administrators

Cons

We would like to see a few more review options for scoring.

Review Source: Capterra
 


September 2018

September 2018

Good application software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

For local chapter non-profits, this would be the perfect software. For those with national or worldwide level needs, this is not quite there yet.

Pros

The drag and drop builder feature is very helpful when creating a new application. The reports can be exported for additional needs and users are able to the count of open and completed requests at all times.

Cons

I work for a non-profit that has very specific reporting needs and the support I received when I asked about customizing questions and reporting data was a bit discouraging. I decided to go with another company that already knew what I needed and had prior experience with using existing templates to save me time.

Review Source: Capterra
 


September 2018

September 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

This software provides easy ways to leave your feedback on a service or product

Cons

Nothing to really complain about. Like this product.

Review Source: Capterra
 

Mboswobeni from Tornilans Atlas
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Promoting Business and Special Offer, Surveying for Customer

Ease-of-use

Functionality

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Pros

This help in creating a form of you choice which the client or customer can fill in online and emailed directly to you provided email. This is a client benefit to create online form and use it for the to get offer after rating your services or getting feedback

Cons

I found it easy to you and really not complicated. It is also fast in creating it

Review Source: Capterra
 

Ada from Earthlink
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2018

September 2018

SurveyMonkey Apply review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its pretty straight forward if you have to stop and finish your survey later your spot is saved where you left off.

Cons

I think these surveys are too long you lose people.

Review Source: Capterra
 

Silvia from NiiD Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great for quick easy forms!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
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Product Quality
Quality
Support
Pros

Is a really friendly platform to build forms that are quick or simple

Cons

For us as a company there are no cons at all

Review Source: Capterra
 

Regina from Hampton City Schools
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2018

September 2018

Its the best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Survey Monkey makes gathering information parents and staff members so easy. I can put the survey together and email it to collect data.

Cons

Nothing, Love everything about it. No negatives at all.

Review Source: Capterra
 

Skielar from Mark Miller Subaru
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

quick and easy surveys

Ease-of-use

Functionality

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Pros

I love how easy it is to create surveys and export them to presentations. I have used SurveyMonkey for years and would recommend it to everyone!

Cons

they could be a little more complex, but I guess that's the beauty of it.

Review Source: Capterra
 

Regina from RamosSells
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Phenomenal very easy to use

Ease-of-use

Functionality

Product Quality

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Pros

I loved how easy it was to use and of course saving a few trees is the best. Lord knows the paperwork can be intense and the sheer volume is intimidating but this was so easy to input my info into.

Cons

None loved it, definitely watch the training vids and get in contact with the customer service of you have any issues theyre great.

Review Source: Capterra
 


August 2018

August 2018

Survey Monkey is easy to use

Ease-of-use

Functionality

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We use it regularly and I have no complaints!

Pros

It is easy to get started without a lot of tutorial viewing, etc.

Cons

We used the free version and that, of course, has its limitations. We also have the subscription and that obviously allows for more functionality. I did find it easy to use overall and that was a real plus since I was under a deadline.

Review Source: Capterra
 

Brenda from Las Cruces Public Schools Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Ease of use

Ease-of-use

Functionality

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Value for Money

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Support

Excellent. We transitioned this summer from fluid review to Survey Monkey. It was easy for the onboard specialist to fit all of our application process into Survey Monkey. Also we received training on the new system.

Pros

I like the ease of use. Applicants are really responding to our system. I am assuming they are finding the process easy and quick to use.
The best part of Survey Monkey is the tech support I receive. They do an excellent job of walking me through my problems and help me troubleshoot any issues that arrive.

Cons

I don't like that I have to send separate emails from several pages or I have not figured out how to send to all. For example: I needed to send 81 emails today. One page shows 50 and then I have to go to the next page.

Review Source: Capterra

  Response: SurveyMonkey, SurveyMonkey

Date: August 2018

August 2018

 

Thank you for taking the time to provide this review. It¿s great to hear that you find the solution easy to use and that applicants are responding well to the system. Your comment about sending separate emails from several pages did catch my attention. I would love to connect with you to understand the emails you are sending in more detail and explore a solution to this pain point. I will follow-up via email. Thank you again for taking the time to provide feedback and we look forward to continuing our partnership.

 

Michael from American Society of Clinical Oncology (ASCO)
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Great Product, Great Price, Wonderful Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

We were able to streamline both our application process as well as the 2 year grant cycle process so it is all in one platform from application through review and then any subsequent reporting requirements of our subgrantees.

Pros

I liked how the implementation specialist was willing to answer all of our questions and work with us on our incredibly complex process to make sure our end product met all of our needs.

Cons

There are a few features we wished it had, but we understand our application process is far more complex than most organizations.

Review Source: Capterra

  Response: SurveyMonkey, SurveyMonkey

Date: August 2018

August 2018

 

Hi Michael, Thank you for taking the time to provide this review. It¿s great to hear that your experience with the implementation specialist was positive and that they were able to work with you to design a solution that fit your process. We would love to learn more about product features that would benefit your organization. If you¿d be willing to connect with us about this, please reach out to our customer success team at smapplycsm@surveymonkey.com. Thank you and and we look forward to continuing our partnership.

 

Bob from Gethsemane Lutheran School
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

SurveryMonkey review

Ease-of-use

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We have surveyed parents on a number of topics and had great response from our group.

Pros

I like the ease of typing in questions and the choices of responses. The total feature is also excellent.

Cons

You are limited with the types of questions that you can ask.

Review Source: Capterra
 
 
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