Txt2Give Software


 

Txt2Give is a cloud-based donation management solution designed for small and midsize churches and nonprofits. It offers recurring donations, reminders, donor management, marketing and reporting functionalities within a suite.

Txt2Give features donor management forms, which allows users to create online and mobile-based forms for first-time donors. Users can also customize the forms with logos to reflect organization’s branding.

Txt2Give offers recurring donations, which allows users to collect recurring donations using emails and SMS reminders. Donors can select weekly, monthly or quarterly giving options. The solution also sends automated reminders for pending donations.

Txt2Give offer integrations with different business systems, such as Zapier, Stripe, Authorize.net and PayPal. The vendor offers 24/7 online support to its customers.

Txt2Give is available in two different pricing plans: Flat Rate and Volume-Based Pricing. Unline Flat Rate, the Volume-Based option does not include payment processing fees. The vendor also offers plans for one-time event management.

 

Txt2Give - Fundraising dashboard
 
  • Txt2Give - Fundraising dashboard
    Fundraising dashboard
  • Txt2Give - QR-coded receipts
    QR-coded receipts
  • Txt2Give - Branded mobile app
    Branded mobile app
  • Txt2Give - Mobile reminders
    Mobile reminders
  • Txt2Give - SMS campaigns
    SMS campaigns
Supported Operating System(s):
Web browser (OS agnostic)

63 Reviews of Txt2Give

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Thomas from AIDS Foundation Houston, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Txt2Give: Affordable, easy to use, produces results

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Txt2Give has helped us increase donations--particularly at events--by giving attendees a quick and easy way to give. Because the cost is very reasonable, we consider it a great investment in our fundraising infrastructure.

Pros

Cost is a big factor. All of the other text donation platforms we looked at were exorbitantly expensive. Txt2Give is priced so that even smaller nonprofits can afford (at last) to accept text donations. It is provides a simple and seamless experience for the donor.

Cons

I don't tend to be a fanboy, but after some thought and reviewing the Txt2Give user interface, I can't say there is much I don't like about it. I suppose the user interface could be a little more intuitive, but it doesn't take long to figure it out and it provides all the information we need.

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: October 2018

October 2018

 

Thanks so much for the great review! Glad to hear you like Txt2Give and that it provides a great value for you and your organization.

 

Mary from Transformation Church
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Easy and fast to set up!

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Pros

Super easy to use, no hassles, very fast responses to questions

Cons

Giver cannot tag donation for a specific purpose

Review Source: Capterra
 


September 2018

September 2018

An excellent and efficient software for giving!

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I have absolutely loved Txt2Give and have had an amazing experience using it overall! I would highly recommend it to anyone interested in providing this as a giving option in your church.

Pros

I loved that this software makes it easy for people in the congregation to tithe and give during the week. It is quick, efficient and enables you to give from wherever you are, which is great! It helps people tithe immediately and give the first 10% . It's easy to set up, use, and maintain.

Cons

I've experienced one technical difficulty and when I reached out to the company about it, they weren't very helpful and I had to just figure it out, but other times I've contacted them, they've been great!

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: September 2018

September 2018

 

HI! I'm so thrilled that you love Txt2Give and see it as a valuable asset to your church.

However, I see that you might've had a single experience with our support that left you feeling less than happy.

It's extremely important to me as the Founder of the company to make sure our support is first class, and that we leave everyone that asks for help feeling amazing. So please reach out to me and let me know what happened so we can make sure that I can address anything that needs addressing.

 


August 2018

August 2018

Txt2Give Review

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Love the ease that our members have to give!

Pros

The ease of giving for our members. Our mobile giving has gone up significantly
using this service

Cons

Members may have a hard time making changes to their accounts if they are not tech savvy, but usually they can figure it out.

Review Source: Capterra
 


August 2018

August 2018

makes it easy for our congregation to submit dontations

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Pros

With their easy to use software we can present something that allows our people to give freely at any time quickly without interruption or need for paper/checks/cash

Cons

Sometimes their support could work but they are working on what is already getting better in terms of response.

Review Source: Capterra
 

Jimmy from Chicago Literacy Alliance

July 2018

July 2018

Very dependable, easy to use text-to-give platform.

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Pros

Its simplicity. It was relatively easy to set up and get started using. I was attempting to use it in a non-standard format (multiple it at once on a single night) and it performed admirably. Unlike other
"text to give" platforms I've used, this one actually allows the user to give via text message. As strange as that sounds, there are other platforms that use the same term and force users to give via email instead of text. Txt2Give is very straight forward, it's low risk and high reward.

Cons

The admin interface could probably use an overhaul, but that's all I can think of in regard to cons.

Review Source: Capterra
 


July 2018

July 2018

The Txt2Give was so new to me and now once we have used it it's simple and so easy to use.

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We were able to create a wonderful video and send it out to all alumni and ask for a give the Txt2Give is simple and easy and fast.

Pros

So Simple and fast. The cost is amazing and we can use it for so many different appeals. Everyone in my office was excited to use this product he have now used in for 4 different events.

Cons

Education of the product to others that are as old as me!!!!! Young users have no problem with it its an amazing tool.

Review Source: Capterra
 

Rosemary from Divine Empowerment International
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

So far we are having no issues. Quick easy and resourceful.

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Pros

The system is easy to use and maintain. From the front and back end. We use this for church usage.

Cons

We have no issues or complaints for the people seem to enjoy the easiness of transcaction from their seats.

Review Source: Capterra
 

Brianna from San Antonio Hispanic Chamber of Commerce
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Amazing experience. Great customer service. Flawless execution!

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Amazing fundraising tool! We can't wait to use it again next year!

Pros

It was easy to set up and work with. Our small non-profit team LOVED working with "TXT 2 Give" and we raised more than $50,000 for our organization.

Cons

If anything - I wish that the follow up was more than the allotted time, since many of our donors have not paid yet. I would have paid extra if we could have "extended" our experience to 6 months, etc.

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: July 2018

July 2018

 

Thanks for the review, Brianna! I'm glad to hear you had such a great experience with Txt2Give. We'll be looking forward to helping you with your next fundraiser next year.

Regarding extending your experience, I'm going to email you to get more details about this.

 

Clarence from Liberty Christian Ministries the Blessed Place
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Great giving platform. Has increased church giving over 20%!!

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Accounting and bookkeeping

Pros

Simplicity of use and easy instructions. Even the smallest child to the eldest adult can and does use it. Nothing yet. Software works very well. Frankly, we have seen nothing that could be considered a negative. Back office support is timely and comprehensive.

Cons

Nothing yet. Software works very well. Frankly, we have seen nothing that could be considered a negative. Back office support is timely and comprehensive.

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: July 2018

July 2018

 

Thanks, Pastor Calvin! It's so awesome that Txt2Give has been a big hit with your members and provided an increase of over 20% in your church's giving!!

 

Janice from The Children's Shelter
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

We have used Text2give for almost a year with outstanding results. Definitely worth the price.

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Easy donation platform. No complaints from donors. Raised more money using it than we expected. I have recommended to other organizations and will continue to do so.

Pros

I love how easy it is to use. I've had no complaints from donors. I also appreciate that a donor only has to enter their credit card info once. That's very convenient for recurring donations.

Cons

I can't think of anything at this time. It really is easy and convenient . Customer support is great too.

Review Source: Capterra
 

Autumn from Hope House - 2nd Mile Urban Ministries
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Text2Give has made it simple for donors to give to our organization! Love it!

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Made it super simple for donors to be able to give to support our organization!

Pros

It's simplicity of use. Texting is the most convenient, quick, and easy way to communicate with each other. Being able to give to use text messaging as a method of giving, in a way that is simple to use, is wonderful.

Cons

I like the software a lot. I do wish that donors who use PayPal did not have to do the extra step of being re-routed to the PayPal site and taking the extra steps needed to give. But overall, the process is very simple and fast.

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: June 2018

June 2018

 

Thanks for the review, Autumn! I'm glad you see Txt2Give as the most quick and convenient way for your donors.

As for donors giving with their PayPal account, unfortunately sending them to PayPal's interface to complete the donation is the only way. PayPal controls that part.

 

John from ERM Education

June 2018

June 2018

Makes Church giving a little easier

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Pros

Provides another avenue for people to log in and give electronically to our churches and ministries.

Cons

The texting just reroutes you to a webpage. It would be great if there was functionality to text and forget it.

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: June 2018

June 2018

 

Hey John! Glad you appreciate the way Txt2Give enables a new convenient avenue of giving for churches and ministries.

Just wanted to quickly address your comment about just rerouting to a web page. We only do this on the first donation for a donor. After we collect their payment method the first time, all future giving is done completely through text message.

The only way we could allow the first donation to go through without sending the donor to a web page would be through donations collected on the phone bill, and we don't offer that service due to all the limitation and barriers for nonprofits.

I'm happy to discuss this with you further if you'd like!

 

Valerie from Perfecting Saints Church
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

The software is Awesome and very easy to use.

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Convenience and easy to use.

Pros

What I like most about this software is that is convenient for our members and visitors. The times that we are living in many people are not carrying cash, so txt2give is perfect for giving your donations.

Cons

The least thing about this software is that it can't be integrated to quickbooks and more information about the causes for changing the options for donations. I would love to be able to talk with a person on the phone but there is no number listed.

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: June 2018

June 2018

 

Hey Valerie! Thanks so much for the review and glad you are enjoying Txt2Give.

We might be able to integrate with QuickBooks. We have a way to submit feature requests so that would be the first step.

Also, we definitely have a support number for customers. You can get in touch with our support team at (888) 604-6536.

Looking forward to hearing from you!

 

Dimple from FAM
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Red flag: there's little to no information around compliance in regards to mobile and SMS

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Pros

Affordability, features, and month-to-month contract, reporting and statistics. Easy-to-understand software.

Cons

The sales team and website has little to no knowledge regarding compliance, which I found to be a bit shocking. Mobile and SMS laws are pretty serious in the United States - an FYI for those looking at this service as an option.

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: June 2018

June 2018

 

Hi Dimple. I just wanted to address your comments on compliance.

The team member that originally took your question about compliance answered your questions around PCI compliance, because that's what we get asked about the most. When that wasn't satisfactory for you, your request was forwarded to me, and I elaborated on our PCI compliance, and TCPA compliance and how it fits in with our service. Maybe you didn't see my response?

Short answer: we are completely compliant with PCI and TCPA in the manner required with how our system works.

Happy to discuss this further with you.

 

Kylie from Kylie Gatewood Ministries, INC

May 2018

May 2018

Txt2give been a major blessing to my ministry!

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More monthly partners and more communication with them.

Pros

I like the phone/computer integration. People gave give multiple ways but all in one tool. I love how easy it is to set up a reacquiring donation for the user.

Cons

I wish the interface had a different look, but that's a woman for you, always wanting things "pretty". ;-)

Review Source: Capterra
 

Grace from Bethel Pentecostal Church

April 2018

April 2018

One thing I really appreciate is that users have to give all their info before they can donate!

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Pros

I use it on a limited basis, but from what I've seen it's easy to understand, and easy to use. It's wonderful in that it's quick and takes less paperwork.

Cons

I guess the issue we have the most difficult with is reconciliation with the bank, and the cut-off's for donations each week. Not sure there's a remedy for this, but it seems to have caused some consternation.

Review Source: Capterra
 

David from Salem Church of God

April 2018

April 2018

Would use Txt2Give all over again!

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Pros

The ease in setting up the backend for us in admin land. It was very straightforward and it not difficult to manage.

Cons

The fact that fees are taken out of the donor's giving rather than an invoice to us. It makes it difficult for us to manage in the books the way it is structured.

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: May 2018

May 2018

 

Hi Pastor David! So glad to hear that you love Txt2Give. I wanted to address the fees real quick. We work with many different payment gateways, and fees are handled differently from gateway to gateway. With Stripe, the fees are taken out of the donation before it hits your bank account. There's nothing we can do about that, unfortunately, but you're welcome to use another gateway that gives you the gross donation amount!

 

Nina Jo from River of Life Church
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Easy to use. Once you set up your account.

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More income for the church due to impulsive giving.

Pros

Gives the donor a n opportunity to make the donation right then when they are in church, while they are thinking about it! Younger people, especially, seem to use this software exclusively in their giving.

Cons

It is just a little time consuming to initially set up your account, but once this is done, it is quick and easy to use.

Review Source: Capterra
 

Stephen from MorningStar Ministries
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Incredibly functional and easy to use giving software.

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Pros

1. Great security
2. Ease of use (both for donors and accounting staff)
3. Simple and accurate reporting dashboard
4. Easily accessible data for download and analysis
5. Quick and responsive customer service
6. Costs less than any comparable true "text to give" software available (according to my research)
7. It just works. I don't have to worry about it breaking down.

Cons

The only thing I don't like about this software is that I cannot (yet) use it for my entire giving platform. He is still working on allowing the anonymous giving option so I can replace the other services I use with Txt2Give exclusively.

Review Source: Capterra