Accept payments
Supported Operating System(s):
Web browser (OS agnostic)About Payzerware
Payzerware is a cloud-based field service management solution which assists contracting firms with technician scheduling and dispatch. Its key features include invoicing, call management, e-payments and reminders.
The application comes with a customer relationship management (CRM) module which helps managers track technicians in real-time and send location updates to clients. Supervisors can use the solution to monitor maintenance plan sales and manage recurring payments. Additionally, it enables crew members to capture equipment data and maintain customer records.
Payzerware integrates with the third-party accounting platform QuickBooks. Accountants can use the system to calculate daily labor costs, accept payments and v...
41 Reviews of Payzerware
Average User Ratings
Overall
4.8 / 5 stars
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
January 2021
Scott from Plumb Crazy Inc.
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Perfect migration from wintac to payzerware
The on boarding experience has been great. Very friendly knowledgeable people always willing to help with anything
Pros
The product is very easy to learn. It had everything we needed and than some. The data migration went perfect. The entire payzerware team has been there every step of the way and very helpful. The online quick books syncs perfectly.
Cons
The Profit Rino flat rate add on package is not near as robust as the program offered from Profit Rhino itself.
Reasons for Choosing Payzerware
The payzerware program was a better price point. They were able to meet all of our needs. The staff is very friendly.
Reasons for Switching to Payzerware
Wintac was prehistoric, sold to DavisWare and then to Field Edge witch is ending it in 2022
July 2017
Taz from James River Air Conditioning
Company Size: 201-500 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Fantastic payment processor. Better technology and customer service than the big banks!
Pros
1) Great mobile app. All of our residential technicians (HVAC, plumbing, electrical, appliances) use this to collect credit card payments in the field. 2) Great customer support - always a quick reply and resolution to any issues (which there are few of). 3) Very easy for back office to use. Previously, we used the product that our bank (a large, well-known one) offered us. It was very difficult for the office to manage what the field was collecting and the technology was very poor. With Payzer it's been so much easier. 4) Customization. Payzer has been very open to customizing the program to fit our needs.
Cons
No complaints. Everything that we've had a problem with (which hasn't been much), we've taken to them and they've promptly handled.
Response from Payzer
Replied July 2017
Hey Taz, Payzer would like to thank you for being such a great partner from the very beginning. Your company and employees have been so easy to work with. We appreciate the kind review and we hope your business continues to grow along side us. Seriously, you guys are the best. Thanks, PayzerCare 1.866.488.6525
May 2019
Teresa from Davis Comfort Systems
Company Size: 11-50 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
May 2019
Payzer
Payzer is a simple for credit card payment processing for Field Techs.
Pros
Field Techs are able to take customer payment onsite.
Cons
Too many random sync errors to QuickBooks, which requires manually changing up the payment memo in some form to in order for Payzer to make another sync attempt.
Response from Payzer
Replied May 2019
Hi Teresa, Thank you for your review! We're happy to hear that your Field Techs have an easier time taking payments and offering financing. We're looking into your sync errors with QuickBooks, and a PayzerCare specialist will reach out to make sure everything is working correctly. If there's anything else we can help you with, please feel free to reach out at customercare@payzer.com or our phone number is 1.866.488.6525. Regards, The Payzer Team
July 2017
Ann'g from Rusk Heating and Cooling
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Switching to Payzer was a piece of cake. We have had a very positive experience.
The ease of use makes our jobs easier. We are able to close out and apply invoices so much faster. We are able to balance knowing what has been paid everyday. I am glad to be able to turn other processors away. Very happy with Payzer!
Pros
The software is very user friendly making it easy to input cards, see payments, give credit etc. Our money is in the bank the next day . Our customers love being able to go on our site and make payments from home. Payzer has top notch customer service !
Cons
Our techs seem to have issues swiping cards they mostly have to enter them manually. It would be nice if this worked better.
Response from Payzer
Replied July 2017
Hi Ann'g, Thank you for the review. Payzer would also like to thank you for being a valued partner of ours. As far as your techs having to manually enter cards, I'm very sorry to hear this. Payzer is always trying to improve our product and service. That being said, we have a solution and it's the new G4 card reader that launched about a year ago. The new readers have a re-chargeable battery, which means the reader will recognize a swipe on a more consistent basis. If you would like to discuss the card readers over the phone or via email, feel free to reach out. Our PayzerCare email is customercare@payzer.com and our phone number is 1.866.488.6525. Hope to talk to you soon :) Regards, PayzerCare 1.866.488.6525
July 2017
Aaron from Keystone Basement Systems, Inc.
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Fast and Flexible
My company is able to offer many more options for payment, which ultimately increases sales.
Pros
Payzer allows my sales team to close deals in the home, whether it be credit card processing or financing. Credit card processing and financing within the same dashboard lowers complexity and increases execution. I also like that Payzer retains all personal information so that I do not have the liability.
Cons
Not much, but I would like some additional financing options for clients with less than perfect credit. there are some at the moment, but a few more would not hurt.
Response from Payzer
Replied July 2017
Hey Aaron, Thanks for your comment and kind review. If you're not already using Fortiva or Genesis, please let us know. They both do a great job of 2nd look lending and are helping our customers win more jobs today. We also have some new options planned for later in the year. Can we check back with you in Sept / Oct for an update? Feel free to call us or email us at payzercare@payzer.com if you have any questions or concerns. Regards, PayzerCare 1.866.488.6525
