About Tuio

Tuio is a cloud-based online payment application designed for schools, preschools and daycare centers. The solution provides an online portal for parents that allows them to access a personalized dashboard and pay fees using debit and credit cards.

Tuio offers a bank reconciliation feature, and all collected funds can be added to connected bank accounts via direct deposit. The solution also offers the ability to pay bills and invoices automatically from connected bank accounts.

The electronic audit trail module lets users document transactions and business activities with times and date. Users can also generate a variety of reports that include analysis of business operations, and these reports can be shared with staff. The solution complies with SSL ...


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Supported Operating System(s):

Web browser (OS agnostic)

52 Reviews of Tuio

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(23)

23

4 stars

(24)

24

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 52 results

April 2018

Glenn from Montessori Jewish Day School

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

Tuio has been a fantastic tool to move our school into online payments and invoice management.

Tuio allowed us to streamline our enrolment and tuition payment processes. We are moving away from handling post-dated cheques to online direct payments. This is both a better user experience for our parents as well as saving time and generating efficiencies in the administration. It really is a Win Win!

Pros

What I like most about Tuio is that it is built from the ground up as a payment software, instead of an added-on after thought. The system is intuitive and simple to navigate while being powerful on the backend to support our needs. Our parents have had nothing but good things to say about how much they like the system.

Cons

There are a few features which would be nice to have such as the ability to modify the payment amounts once an invoice has been issued; however, Tuio has been very responsive to suggestions and is continually publishing new features/functionality.

Response from TUIO Payments

Replied October 2018

Hi Glenn, Thank you for the great feedback, which we are taking into account for the next release phases.

September 2018

Katharine from Educational Institution

Verified Reviewer

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

September 2018

Easy payment processing

Pros

Easy payment of school fees. Less written cheques and visits to the school office to pay for fees. Email communications prior to payment processing to ensure funds are available in my account before payments are processed.

Cons

Payments are set for processing on specific dates. Sometimes I would prefer to just pay immediately and not have to be reminded about it for processing on another day.

Response from TUIO Payments

Replied October 2018

Hi Katharine, Thank you for the great review and for your feedback, which will be taken into account for future product releases.

September 2018

Brenna from Equitable Life of Canada

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Insurance

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Functionality

2.0

September 2018

Confusing

Confusing.

Pros

Recordkeeping. It is great to have easy access to receipts.

Cons

Perhaps it is partly the fault of the school that is making me use the software, but the payment type option is confusing. Why is “cash or cheque” even an option when this is supposed to encourage online transactions. Also, my school has had to send multiple invoices for seemingly the same things because of monthly billing? I’d actually rather go back to submitting cheques and receiving emailed receipts.

Response from TUIO Payments

Replied October 2018

Hello Brenna, Thank you for your review and feedback. The cash/cheque option is provided as additional flexibility for parents who would not want to pay online but we appreciate your point and we might disable that option from the parent interface in order to further encourage online transactions. Your other point seems to have to do with how your school operates the software so that's a point we'll have to review with them.

October 2018

Joel from KRANC COMMUNICATIONS

Verified Reviewer

Company Size: 1 employee

Industry: Publishing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

October 2018

A useful tool

Pros

I use this software as part of my kid's school sign-up forms and administration. I find it easy and convenient.

Cons

I don't have many cons. Perhaps the forms section could be easier to navigate but basically fine.

Response from TUIO Payments

Replied October 2018

Hi Joel, Thank you for the review and feedback! In terms of the forms, I think you are referring to a tool that we used in order to help out the school (simply an online Google form). Maybe a future TUIO integration so that we can make it a better navigation experience ourselves? Have a great weekend!

October 2018

Rose from Northstar Montessori

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

October 2018

Easy payment

Pros

Very easy to use and easy to see invoices. Shows

Cons

Need give more information regarding privacy and security.

Response from TUIO Payments

Replied October 2018

Hi Rose, Thank you for the good review! We are releasing a new update within the next 4-8 weeks where parents will have additional information regarding those topics at each login; we would love to touch base with you then to see if the release successfully addresses your comments.