About ManageEngine Patch Manager Plus

Patch Manager Plus by ManageEngine is a cloud-based patch management software for small, midsize and large enterprises. It is suitable for businesses in banking, finance, IT services, health care, pharmaceutical, manufacturing, military, government, logistics, education and media/entertainment industries. Primary features include patch tracking, patch deployment, patch testing, patch compliance and reporting.

Patch Manager Plus allows users to detect missing patches, test patches, deploy them and provide detailed audit and compliance reports. It can deploy patches to above 250 third-party applications including Adobe, Java, WinRAR and more. Other features include service pack deployment, role-based access, antivirus updates, server application patch managemen...


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Supported Operating System(s):

Windows 7, Mac OS, Linux, Web browser (OS agnostic), Windows 8, Windows 10

86 Reviews of ManageEngine Patch Manager Plus

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(47)

47

4 stars

(36)

36

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 86 results

October 2019

Brandon from Farm Bureau Bank

Company Size: 51-200 employees

Industry: Banking

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Patch Manager Plus Review

Really good. It was very easy to get started and anytime I needed support assistance, they are available via chat in a matter of seconds.

Pros

To me what makes this product so great is it does NOT utilize the built in Windows Update service that has been giving us trouble for so long. ME uses their own agent / service. This has made the patching process a lot smoother during our trial. The management console is also super user friendly and very easy to navigate.

Cons

it made our patch scheduling for production servers a bit difficult because there is no option to manually click install when ready to start installation. instead we are relying on detailed auto install policies which work for us but this is the biggest limitation I have see thus far.

Reasons for Choosing ManageEngine Patch Manager Plus

Automox relied on the built in Windows Update service causing many issues from the beginning. Kaseya utilized their own agent like Patch Manager Plus but: 1) they were a lot more expensive 2) the console was not user friendly and was filled with tons of features that we did not have access to.

Response from ManageEngine

Replied May 2020

Hello Brandon We do have the option to manually deploy updates. You can know more about manual deployment in the link below: http://tiny.cc/manual-deployment In case of future queries, you can write to us at patchmanagerplus-support@manageengine.com

November 2019

Jerard from Liturgy Training Publications

Company Size: 11-50 employees

Industry: Publishing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Patch Manager Plus Makes My Job Easier

The ability to schedule custom jobs for workstations versus servers greatly helps. The custom jobs including being able to use wake-on-lan to update the machines after business hours. We are a small IT staff and I handle all of the infrastructure related tasks including updates. This has greatly reduced the time I spend each week getting updates/patches deployed. After using it for a while there is very little effort needed in getting deployments scheduled.

Pros

The ability to download and deploy patches with ease for both Windows and OSX.

Cons

It took a little getting used to but that is probably my fault for not reading and going through the demo.

Reasons for Choosing ManageEngine Patch Manager Plus

It met our requirements for Windows, OSX, and WOL. It was also very reasonable priced especially for a nonprofit organization.

Response from ManageEngine

Replied May 2020

Hello Jerard, We're happy to know Patch Manager Plus has helped you with patching endpoints in your organization. In case of future queries, you can write to us at patchmanagerplus-support@manageengine.com

June 2020

Rajneesh from Bluechip Infotech

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Patching heterogeneous environment

Our Partners and their varied End-client experience no oversight of Success/Failure of patch deployment from SCCM. On the contrary, ME PatchManager Plus makes the job much easier and full control of Patch Deployment via Policies.

Pros

Simplified UI, Easy to Setup & Navigate, No need of expensive Consultant for setting up Patch Deployment, Policy based patch Deployment, Great Roadmap, Chat support is Awesome and always pro-active recommendations from ManageEngine.

Cons

Nothing at all, Everything is perfect with PatchManager Plus

Reasons for Choosing ManageEngine Patch Manager Plus

Less expensive, Better features than PatchMyPC

March 2019

Brett from LedgerGurus

Company Size: 11-50 employees

Industry: Accounting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Functionality

3.0

March 2019

Cheap, but hard to use and implement with a remote office system

The cost is great, but it's hard to use and there doesn't seem to be a good way to force patches. All of our devices are missing patches that have not been pushed for some reason. Maybe something we failed to configure? There aren't really any good instructions that we can see to help us ensure we are using the system correctly.

Pros

It's cheap and has the ability to run with remote offices

Cons

It's hard to use and there doesn't seem to be a good way to force patches (all of our devices are missing patches that have not been pushed for some reason. Maybe something we failed to configure?)

April 2020

Jack from NGT Services (UK) Ltd

Company Size: 51-200 employees

Industry: Maritime

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

April 2020

Very effective patch management

Overall I would highly recommend the product for patch management, which can be used in both domain and workgroup environments. It offers good value for money, for the amount of time saved.

Pros

We used the cloud hosted product, it was very easy to set up and deploy to all of our endpoints. The software makes it easy to identify machines which are missing critical patches, so that you can focus on fixing the high priority cases. Using a distribution server means that you can save on bandwidth, which is a useful benefit in some use-cases. Patch scheduling and behaviour is customisable, e.g. auto reboot can be enabled/disabled.

Cons

Technical support has been a poor experience for us, it can take a lot of time to resolve issues, or to ensure they look at your problem in more detail. The interface is a little bit slow/clunky, it could be more intuitive. The failure reasons for deployment tasks can be unclear, or if an agent isn't behaving as expected it can be tricky to pinpoint the issue.

Reasons for Choosing ManageEngine Patch Manager Plus

Price

Response from ManageEngine

Replied May 2020

Hello Jack, I'll pass your feedback to the support team to improve your technical support experience in future. Further, we'll also look into improving the user interface as well as the error texts. In case of future feedback, you can write to us at patchmanagerplus-support@manageengine.com