Square Appointments Software


 

Square Appointments is a cloud-based appointment management solution that enables professionals to manage bookings, appointments, generate leads and accept payments. The solution suits the needs of retailers of all sizes in a variety of service industries.

Square Appointments enables customers to book appointments on the go for single or multiple locations. Moreover, the solution allows customers to make prepayments for scheduled appointments. Users can review their calendars from any mobile device and plan the day accordingly.

The solution sends automated notifications to clients for appointment due dates via email or text message. In addition, trainers can make notes while servicing clients for future reference. Square Appointments enables customers to make credit card payments.

Square Appointments enables marketers to run promotions and loyalty programs for potential and existing clients. The solution integrates with Square Point of Sale, QuickBooks and Xero.

 

Square Appointments - Booking appointments
 
  • Square Appointments - Booking appointments
    Booking appointments
  • Square Appointments - Calendar
    Calendar
  • Square Appointments - Client data
    Client data
  • Square Appointments - Login
    Login
  • Square Appointments - Notifications
    Notifications
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

66 Reviews of Square Appointments

 

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Software Advice Reviews (2)
More Reviews (64)

Showing 1-2 of 2

Jacob from Blue Daisy
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Great scheduling software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Square has come a long way with its scheduling software. Guests constantly compliment our business on its simplicity and ease-of-use.

Cons

My con would be that Square Scheduling is not very feature rich, and does not accommodate the demands of a full-service salon well.

Review Source
 
 

Phillip from Advanced Pros Heating And Cooling LLC
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Square Usage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

You can get it all in the same place payroll, appointments, and collect payments even invoicing. But overall great program

Cons

The only thing is the rates for a credit card pos it's 3.75% without chip reader and 2.75% with chip reader but we all are in it for a paycheck.

Review Source
 
 
 
Showing 1-20 of 64


December 2018

December 2018

Best way to schedule appointments!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've tried other appointment schedulers and Square is by far the easiest and most convienient to use.

Cons

There is nothing bad to say about this software! It's 100x better than the competitors.

Review Source: Capterra
 

Brittany from Cutécle
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Square Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I used Square before I discovered Acuity which I love . Square is easy to use and it’s good if your appointments aren’t too complicated. For example I used it for nail appointments , but some clients like simple nails other like extravagant and I wasn’t able to manipulate the site to my expectations. Great for other types of business ; some hair appointments, some esthetics, some cleaning services ,

Cons

As mentioned above, the only flaw I had, which is the reason I no longer use the software, is the fact that I couldn’t manipulate services to my liking

Review Source: Capterra
 

Crystal from Hair Stylist
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Awesome program!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that I can connect credit card sales and appointments in one easy to use program

Cons

A bit of a learning curve to set up, but overall pretty simple.

Review Source: Capterra
 

Annie from Active Health Solutions
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

poor customer service

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like the idea of it but due to lack of response from customer service, have yet to actually use it

Cons

Lack of customer service response. looking to manually add appointments but activate appointment reminders. Unable to figure out how to do so and haven't heard back from customer service inquiry 10 days ago.

Review Source: Capterra
 

Sylvain from Renovaweb.ca
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Square appointments is easy and free !!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Configuration on the Square dashboard was easy,
installation in my website was a simple copy/past,
link to Google Cal was straight forward
really easy to use

Pros

I recently added to my website the new Square Appointments system and I really like it. Who don't want a free appointment system? It's really easy to setup in the Square dashboard, and into the website also with a simple copy/past html code. Customers receive reminders before the meeting, and it's also possible to set a payment online before the event. It really integrate well into Google Cal and Mac Calendar

Cons

There is not many options for the system.
You can't set specific rules like vCita or Calendly can do, but we must not forget that IT'S FREE. Other systems start at 15$US per month.

Review Source: Capterra
 

Grace from Saving Grace Grooming
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Love Square

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall Square has helped me take payments wherever, whenever. I really like the convenience of a cloud based payment processor

Pros

Square is my go to on the go payment processor. I have the app on my phone and I can easily swipe credit cards through a reader they sent over. Very easy to use and if I ever have any questions their tech support is there with fast and helpful answers. I can literally complete a transaction in 30 seconds, it so fast and easy to use

Cons

I don't have any cons about this payment processor. Sometimes I have to swipe twice through my reader, but I think I've used it too much and it's starting to die (or it could be my headphone jack connection)

Review Source: Capterra
 

Andrea from Tucker Town
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Square appointment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It takes less stress off me with square appointment keeping up with jobs.

Pros

I like that square appointment helps me keep track of catering jobs.

Cons

There is nothing I do not like about square appointment

Review Source: Capterra
 


November 2018

November 2018

Square appointments review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I was using square to take payments and once I realized I could link it with the appointments it made booking easier

Cons

Sometimes I’m not able to charge my customers card that’s on file. That function is grayed out

Review Source: Capterra
 

Millie from Milagros Wellness Sanctuary
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Square Appointments is Awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy for customers to book, reschedule or cancel online! They can even make a payment.

Cons

Square Appointments App is not available for Android yet.

Review Source: Capterra
 

Denise from Balanced Out Massage
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Professional Edge

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My business is a referral based appointment only business. I have tried two other online schedule systems prior to square. Both proved to be complicated and confusing for myself and my clients causing many missed appointments by both of us. Since Square not only has my appointment calendar run like a well oil machine but I have been able to add therapists and because it’s so interactive I am able to now schedule for a massage client who would like to try a facial. Also, it is extremely easy to adjust the services to allow for monthly specials.

Pros

Easy to use both for my staff and clients. Interactive, staff can view and help manage each other’s schedule. Also, can block off time if needed.

Cons

I really haven’t found anything I don’t like with this system. Extremely pleased

Review Source: Capterra
 


November 2018

November 2018

Easy for people to make appointments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you need customers to be able to make appointment online, this is the service for you!

Pros

What I like best about Square Appointments is how easy it is for people to make appointments.

Cons

Getting everything set up is relatively easy, it can be a little more difficult if you get overwhelmed by technical things. But I think it is the nature of the task, and not much they can do to make it easier.

Review Source: Capterra
 


October 2018

October 2018

Appointment scheduling ease

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I have used this scheduling software as a client (booking services through someone using Square) many times, and it's very versatile. I've easily booked hair appointments to doctor's appointments through my phone. This not only saves me the hassle of calling and waiting on hold, as well as saves businesses valuable time--when otherwise they'd be answering phones.

Cons

For clients who are using this software for scheduling for their own business, it's important to always keep your appointments up to date. Nothing could be more frustrating than booking through this program, then finding out it was an incorrect appointment slot.

Review Source: Capterra
 

Latoya from Tucker & Associates SBA
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Awesome Scheduler

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Having everything streamlined in one app. Also it takes the responsibility away from accepting phone calls for appointments. We can direct everyone to the website and it syncs with our phones to alert us. It also gives us the ability to accept an appointment or not.

Pros

Being able to embed this tool into my website. The previous scheduler did not provide this convenience. It's easy to use and easy to setup and it doesn't cost our company a dime.

Cons

No dislikes thus far. Have not used the tool longer than a month.

Review Source: Capterra
 

Amber from CARL CARES INC
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

The total package for scheduling

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Easy to update services and accept or decline a scheduling. Payments can be made via app/ online. No show or missed appointment fees can be added. Easy to use. Allows confirmation mesages

Cons

There is nothing to complain about this app. I am satisfied.

Review Source: Capterra
 

Valorie from V’La Von Studio Spa
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Awesome for solo businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

No problems thus far. Happy with the service and it’s free, so grateful for something free as a solo business!!!

Pros

It’s easy to use. Has amost all the features I need to run my small one person business. I’m
Happy with it for the most part.

Cons

Does not allow me to block off times on calendar for my daily lunch or meetings. Does not allow me to move my services around. I wanted to add in a new service but it’s now at the bottom of my list instead of at the top where it needs to be!

Review Source: Capterra
 

Morgan from Quake Fitness Training LLC
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Square has everything you could need and now offering appointments for free for individuals!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Square Appointments has been easy to use, the new updates are great, and it's a one stop shop for my business and my clients.

Pros

this is easy to use and you really have the ability to adapt easily to the interface. The Square Appointments app has now been combined with Square POS. You are able to book appointments, send invoices, and use the POS all using one app now! It's definintely streamlined for us busy business owners.

Cons

There is an option to create recurring appointments but you can only select it for that day. Ex: Monday for the next X amount of weeks. I haven't been able to set it for MWF for X amount of weeks.

Review Source: Capterra
 

Kevin from ContentCollective Marketing

July 2018

July 2018

Scheduling software built-in to a P.O.S.? Smart. Really!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Super simple to set up and it's tied into my point-of-sale app. Also includes a booking webpage that is customizable, as well as a booking button customizer. There is even marketing options and customer loyalty programs built into the Square platform as well. It's an all-in-one delight of an app!

Cons

Set up can be a bit time-consuming, but what do you expect from such a robust, all-inclusive platform? It goes well beyond the scope of "just a pos" or "only a scheduling app".

Review Source: Capterra
 


June 2018

June 2018

Easy way to manage appointments with customers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It works with all other Square software, easy to set up, and a simple interface for my team and our customers.

Cons

It needs more features - I understand it's relatively new to the Square suite of products, but it needs more functionality (calendar integration, etc).

Review Source: Capterra
 


May 2018

May 2018

Great tool for managing appointments.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Square has made another great product. Easy to use, manage from a mobile device, and helps organize.

Cons

Lots of features and I really don't have any issues w/the application. I'm hoping they keep developing helpful tools.

Review Source: Capterra
 

Conrad from Radical App Designs
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

My experience with Square Appts has been great! I absolutely love it and recommend it to my clients!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Simply, the ease of use is the best benefit of this software!

Pros

The pros are
1. it is great for setting appointments with easy.
2. You can receive notifications via SMS or email.
3. You can link appointments easily to your mobile phone calendar.
4. You can check your appointments via a full calendar from your Square account.
5. It's free for individuals.
6. Clients can pay for services when they set an appointment.

Cons

Square need to add the ability to upload a photo with the services described to help users better describe what they offer. If so, I think they would attract more businesses that rely on setting appointments.

Review Source: Capterra
 
 
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