Communifire by Axero vs Desk.com

Communifire by Axero has 32 reviews and a rating of 4.41 / 5 vs Desk.com which has 507 reviews and a rating of 4.37 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Communifire by Axero

Desk.com

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.41 / 5 (32)

4.37 / 5 (507)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

December 18, 2020

November 30, 2020

Pros/Cons

Pros
System has lots of features and is easy to use. Ability to create custom content / layout is great. Online video and document library is helpful and answers most questions.
Compared to our previous software Communifire is awesome and does what we need it to do.

Cons
Sometimes there are glitches and we either just let them be or I continuously reach out for help. Also it would be nice to have more flexibility with some of the requirements to follow when posting.
Administration and setup can be overwhelming due to so many features. A wizard-based configuration for the initial setup and other advanced features would be helpful.

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Pros
Very powerful tool, and very robust program. The amount of detail it can track is amazing! Quick to access the info that you want.
good program. easy to use and great use to solve problems and make amazing sales.

Cons
While having everything in the cloud is awesome, having internet issues at work or network throttling can make developing frustrating at times.
The only con is that it takes time to set-up correctly but will allow you to scale and grow.

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Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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