About Asana


Asana is a cloud-based project and task management solution that enables companies and ad agencies to manage and organize tasks and projects, communicate and collaborate. It is helpful for teams and companies that handle multiple projects at one time, and it can serve companies of any size.

Features include task management, reporting, automatic notifications, a customer portal, collaboration tools, dashboards, a mobile application, document management and task assigning. Asana also includes an Inbox feature that captures all updates generated automatically by the software.

Asana can be accessed through mobile devices such as laptops, tablets and smartphones. It can also be accessed on both Android and iOS smartphones. The software is free for up to 15 users. Beyond that, the price band is based on the number of users a company has.

Asana can be integrated with various applications such as DropBox, Sunrise, HipChat, Slack, Box and Google Drive. It has an 100MB limit per individual attachment.



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Supported Operating System(s):

Windows Vista, Mac OS, Web browser (OS agnostic), Windows 10

6,464 Reviews of Asana

Average User Ratings

Overall

4.38 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(3,413)

4 stars

(2,289)

3 stars

(594)

2 stars

(91)

1 stars

(77)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 6,464 reviews

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March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

Great tool for task management and team collaboration.

Based on my experience, Asana is a great tool to coordinate small teams (or startups) and be more productive while keeping an eye on progress and bottle necks.

Pros

Asana has a great team behind its product that constantly updates the platform to meet customer demand.

The user interface is very modern and easy to use while the user experience is very well thought out with great micro interactions that make the whole product experience very delightful. It's easy to navigate from one section to another with colored elements to highlight important aspects of the UI.

It has useful features like subtasks, boards view and calendar view. You can also view the overall progress per project or team. With the portfolio function, you can view the status of all your current projects in real time, so you can keep everything on track and easily report on progress. They recently added a Gantt chart feature named "Timeline" that can help project managers.

You can create templates for different tasks and projects, so you and your team can be more efficient. Priority makes it easy to give attention to tasks that need urgent attention. Integration with different services (Slack, Harvest, Dropbox, GitHub, etc) makes Asana be even more helpful. There is also an open API for more sophisticated applications.

Cons

As with all services there is a learning curve to actually becoming proficient in using Asana, but that can be easily accomplished with a bit of time and practice.

The only thing I want to mention as a negative is the lack of option to hide team members from the side bar, because they are shown on top of each project. If you are a startup or a small team, and most of the team is on each project, it becomes irrelevant to actually see the same team members again and again. This would make the side menu / list a bit shorter to navigate through.

December 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

The App That Makes Me Count My Lucky Stars

Pros

Asana
If apps were food, my mouth would WATER when I mention Asana. It's not just any meal. When it comes to organizational apps, it's THE best dessert. It's SWEEEEEET!

It's the app that I'm actually using to write the draft of this review on.

Every time I need to move all my to-do's from my head onto another place, I jot them down on Asana.

I can use physical calendars, ( I actually do like them)... but Asana has been the ONE system that I use to jot down my goals, to-do's , projects, systems, outlines, notes, reminders, pretty much everything except my shopping list and things I have to fully write.

I love this app so much that I'm actually quite proficient at using it thanks to a course that I took called Asana HQ http://bit.ly/asanahq.

It has taught me how to maximize my account that I created using my own domain.

The beauty of Asana is that it's simple to use, easy to create lists on, group those things into tasks or projects and just literally move forward in life.

I have become considerably more proficient in life thanks to Asana. Yes you can buy a computer, and buy some software and gear for your dreams... but if you don't have a tool in place that allows you to nudge yourself forward, you'll most likely be stuck for a very long time.

Asana is SO great that I count my lucky stars knowing that it's free.

Try it... and don't be surprised if you fall in love with it.

It's perfect for the little thoughts you don't want to forget, it's also perfect for the

Cons

I can't think of anything.

I like it that much.

If I had a magic wand, maybe more free features would be nice. I wish they added a progress bar to your tasks or projects to visiaully better be able to gauge the progress we're making. But it's already a great app.

December 2018

Michelle from First 5 Santa Barbara County

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Long time user

I've been using Asana for years- I think starting in 2010 or 11. I've used it so long that many of my accounts started as the free version and I've watched them slowly and effectively roll out added, useful, functionality without hassle or interruption. I've introduced over 10 nonprofit organizations to using Asana, and everyone has loved it.

Pros

Easy to learn, attractive and simple interfaces, easy to make it your daily home base. Great for both new and experienced computer users. I love that you can have task/project-related convos and attachments. This is excellent if you are like me and frequently need to show people where they made decisions in the past in an easy way. I love that events can be recurring on almost every pattern I've ever thought of. I use it for grants tracking, so I can assign out pieces to different team members and easily gather pieces back to me. I love that I can hyperlink to previous years notes, attachments, etc. for easy reference, which is really helpful with donors. I also use it to plan editorial pieces, social media, communications campaigns, nonprofit programs, board meetings, household tasks and chores, etc. Previosuly I used it for large books/projects to break large academic projects into smaller pieces. I've used it with large and small groups aged 18-67. I've set it up for over 10 orgs/groups and it is fast and easy. Everyone loves how easy it is to just start using it. Great email functionality and it has a ton of add-ins you can use to link to other software (like time tracking, invoicing, etc.) I LOVE ASANA.

Cons

I love their free version with a firey passion, but once downside is as they have grown, the free version has lost some searching/reporting capability. However, using their paid product gets you everything you could want. So if you are piloting the free version to get a sense, there is a lot more out there.

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Functionality

4 of 5

September 2018

An Organizational, Team Coordination and Tracking Tool

In a large team who are decentralized (different departments handling different tasks within the same project), the tool works well to coordinate each team and meet deadlines. It also minimizes the hassle of follow up for team leads.

Pros

Key pros that elevate my overall experience in regards to the software are:
1. User interface and design - The design aspects are very colorful and interactive, making it easy to navigate from one part of the application to another
2. The timeline feature and ability to monitor other team members' progress on common or interrelated tasks enables the overall team to be efficient and helps with easy follow up
3. The ability to create tasks, project templates, color coded calendars and visual project plans not only adds to the user experience (UX) but also to enhance efficiency as one progresses through the project timelines and goals
4. The software is efficient in updating what's in progress, complete, new requests, all of which assist the user to manage their goals for a project. Priority levels also increase efficiency because a user can also give more attention to high priority tasks.
5. On the technical side, it has an open API and integrates well with other software applications such as dropbox and GitHub
6. Asana recently added gantt chart functionality called timelines which helps with project dependencies

Cons

1. It takes some time to learn how to use each feature of the product as there are so many features. It requires someone who already has some knowledge to be able to guide other team members. They are easy to use once you do work on them, but some users struggle with more specific features such as dashboards, communication tools.
2. It does not have an in-built instant messaging/chat feature to chat instantly with team mates although they have options to integrate with other softwares for the same functionality.
3. There are too many details that need to be added by users, taking away slightly from the overall experience

August 2018

Adam from D.M. Wills Associates Limited

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

4 of 5

August 2018

Great Tool for Progress Tracking and Group Collaboration

We have been able to streamline group organization and collaboration into a single source. Asana has helped to keep current lists of project related tasks, and ensure team members are aware of, and completing tasks by the given completion target dates. Asana has also helped to reduce email clutter caused from frequent 'back and forth' emails for small comments between team members by providing a single location to comment on, and update statuses of tasks. Overall, Asana has been a great tool that has provided a significant positive change in the way we communicate and track project statuses in our team.

Pros

The excellent user interface provides for a clean and organized way to add tasks to your list, edit tasks, and cross tasks off when completed. As I primarily use this software for business purposes for collaboration with team members within my office, it is a one-stop-shop that has eliminated paper checklists, sticky notes, and "to-do" lists, by combining all of these in a slick web interface. The ease of use results in frequent task updates which can be viewed and commented on by the entire team, ensuring tasks are not missed or forgotten. As I am often working on many projects simultaneously throughout the week, the convenience of adding new projects and tasks to individual projects is extremely helpful to stay organized, view all of the pending tasks, and schedule time accordingly based on completion dates you have inputted for each task. Another great feature is linking emails to certain projects in Asana; a quick copy of the URL for the project in the platform, and you can easily send emails and attachments directly into Asana for effortless filing. As a free software, Asana is an excellent tool to use for group collaboration, or for personal use to make sure you are effectively managing checklist, tasks and projects.

Cons

The major downside to Asana used in a working environment is that tasks can't be assigned priorities, which can result in frequent check-ins on the list to ensure you are prioritizing tasks properly. A color-coded priority method would be extremely helpful in elevating high priority tasks above the rest. As Asana is a cloud-based software, latency can sometimes be an issue resulting in a delay in typing and moving between projects and tasks, though this is only a minor convenience.

August 2018

Lauren from White Rhino

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

August 2018

Asana General Review

Overall I really love working in Asana. It's easy to use, very intuitive, and solved a huge business need, which was really streamlining our project process and organizing team assignments. I think there's tons of room for growth. I also really like all the online resources they provide - I bookmark articles and tips all the time.

Pros

The collaboration opportunities this platform offers is excellent. I also really like being able to assign users are contributors or comment-only. That has been helpful when working with clients who get a little overzealous with their task assigning. Obviously the look and feel are great - it's very intuitive to someone who uses collaborative tools (ie. similar to Basecamp). I also love the drag and drop file archive - we use this feature even more than Dropbox because all aspects of the project can live in one place. The more I can keep my team in this system working, and finding what they need independently, the better.

Cons

Not being able to assign the same task to two people is a pain. I don't want to duplicate the task because that clutters up my project space and can cause confusion (esp when I have a ton of moving parts). . So the option to have two people responsible for the same task would be ideal.

I've had issues with the dependency feature as well. It's not super intuitive - though it's a feature I'd like to use because I'd like to trigger team members to start on certain work once a task is completed - it would make my job as the Sr. PM easier. Maybe blowing out the dependency functionality is something to look into.

One thing I hear ALOT from clients and team members is accessing links from their Asana email notifications. They will click a link and be taken to just that specific task, but they don't understand where that task lives because the project tags aren't obvious enough. If the links could open up the full project with the list or kanban view on the left, and the open task on the right, that would be hugely helpful.

Resourcing is a huge issue for our company so I would love to see something about resource management implemented in the future. I would pay double to have a solid resourcing/traffic view in Asana.

August 2018

Lindsay from RecordedWord, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2018

A Step Away From Being The Best

We have felt a huge and increasing need for something like Asana and couldn't find the right fit for a fair price. Asana has been the closest we've found to what we are looking for. We can add sub-contractors on individual projects and assign them tasks without having to pay an arm and a leg. This platform would be dynamite with a couple additional features and small changes, but regardless, it has still been of great benefit to us. It is simple enough (compared to complex tools like Bitrix24) but dynamic enough (compared to simple tools like Trello) to be our main work space hub. Because we are used to using free and unlimited tools (like Bitrix24 and Trello), we like that Asana is an affordable solution. We are grateful for all of the benefit it has added to our company!

Pros

Asana has been a huge asset to our company! It's is very easy to use, clean, organized, aesthetically engaging, and customizable enough to fit specific needs of unique organizations. To create a task list, you must create a new project, so we have a unique "project" for each employee, simply as a way of putting their personal to do list in Asana, instead of having a separate platform (like Wunderlist) for general tasks. Now all project tasks and general tasks can be viewed in one list in Asana. Asana works with our time tracking platform (Toggl) so employees don't have to shift between windows to track which project they are working on. The Timeline view was the biggest selling point for us, since the simple Trello-like project view is far too basic for the complexities of our many fast moving projects. Asana Timeline is simple enough that we don't waste valuable hours just getting the project timeline setup (templates is a life-saver), but we also don't waste time duplicating work, retracing steps, dividing tasks via email, etc. It keeps us organized and helps us communicate progress quickly.

Cons

Asana allows you to chat around any project, however, the notifications for new messages do not get your attention! You have to be in Asana or email no-stop to realize someone has written you. This makes the conversation/chat element near useless for us. We have to put our messages in Asana (so we can keep all project information in one place) but then notify the associated colleague in What's App that they have a pending and time sensitive message in Asana. This is frustrating! There are a handful of other elements that make this platform less than it could be. When you add a task with a due date and due time, you will not receive an overt chime or pop-up notification at the due time. Again, you must be constantly checking email or Asana... very inefficient with numerous projects going at once and for employees with lots of emails coming in throughout the day. Additionally, you cannot designate a default "assign to" person for a particular task/project list. These issues have been brought up by many Asana users and even after lots of time passing, there has not been real resolution to these frustrating elements.

June 2018

Valerie from A Clever Cat

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

Full-featured task manager with one notable flaw

Pros

Asana is one of the best task management systems available, and one of the best things about it is that it's free. There is a paid version, but the free version is very full-featured and plenty good enough for most things.

The things I like most are:
- Intuitive and easy to use
- Actively developed and supported
- Large, active community
- Integrates with practically everything
- Can share with multiple people

Asana is very popular and used by many entrepreneurs and small businesses. It is simple enough to use without any real training, but full-featured enough to grow with your business.

Cons

Asana has one big flaw that even the paid account doesn't address. You can't see ALL of your tasks in one place.

Asana is organized into Workspaces and within those, Projects. Within each Workspace, you can view MyTasks to see all the tasks assigned to you from all the projects within THAT workspace. But if you have multiple workspaces (ex. a client shares their workspace with you), there is no way to see all the tasks assigned to you from all workspaces.

Literally no way. No workarounds I've tried work, no chrome extensions, nothing. There are tons of requests for this feature in the Asana community, but for whatever reason - they just don't offer this feature.

Take note Asana devs - if you would just fix this one issue, Asana would be very close to perfect for a lot of people. Fix this one issue, and a bunch of those people who are using other tools might come on back to you.

June 2018

Connie from Durham Convention & Visitors Bureau

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Effective project management

Our Marketing team used the free version of Asana for over 5 years and really made it work for them to the point that we adopted it as an organization and purchased the pro version. We've been adding projects and it's now feeling cluttered, but I think that's just a process issue. I would recommend having clear guidelines on what constitutes a project and a routine for archiving projects to keep things clean from the onset.

Pros

Users don't have to be experts to get started with adopting this tool, but also has many advanced-level features and integrations. A "con" I turned into a "pro" through Asana's good knowledgebase was learning how to set up projects in Excel (allowing copy/paste and search/replace functionality for repetitive series of tasks) and importing into Asana as a new project -- initially they were taking too long. It's very easy to assign/change tasks in bulk. We have the Pro version and love the functionality of custom fields (although a con is that you only see the latest custom fields created by anyone and there's no controls so it can turn into inconsistencies or duplication of efforts.) Support was good and account manager used an onboarding template to outline our steps to help acclimate us.

Cons

There are ways to control email notifications within each project (or turn off completely), but in spite of training, I still struggle with that as I set up new projects and getting enough, but not too many, reminders. Subtasks are great to hide granular-level items or breakdown a single task to multiple users, but they're not automatically assigned to the parent project of the task they're created under. Notifications don't include the parent project name and the task isn't always clear when taken out of context.

May 2018

Cindy from ELEVATED SERVICES, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Asana Changed Our Entire Workflow

It makes my job much easier. It helps office staff be more self-directing, and it keeps us organized on our management team.

Pros

It's accessible from my phone or my desktop. I have several ways of accessing my "to do list" now - I keep on top of my work and projects I'm even peripherally involved in via the inbox. I can filter to just "my tasks" or I can specifically choose a project and view all of its tasks. I can check out the calendar view to see what's going on with a broad look, or I can view individual tasks and all of the subtasks to manage them at a narrower scope. This app connects our management team, some of whom are almost always in the field, so that we can all work together. It's practically eliminated the need for internal emails. We love it. It keeps all of our information relevant, quickly-accessible, and current. Everyone has the most updated news on all of the projects he or she is involved in, so it makes everything move much more quickly, especially in invoicing and business development. One company I work for uses the free version, and I freelance for a company who uses the paid version. It's free or inexpensive, and it works wonders. I like it better than any of the competitors I've tried. The customer service and development teams are pretty transparent and active on their user forums, so that's a plus, too.

Cons

The only thing that I don't like is that once you pick a format for a project, it can't be changed. You can choose to have project organized as a list or as a "board" (think of it like a page full of sticky notes). I have one project that has gotten a lot bigger since I created it, and it would be much better managed at this point as a list, but I'll have to replace it with a list-based project in order to do that. Not a deal-breaker, but definitely should be an option. They're aware of it, and it's on their priority list. I just can't wait til it's released.

April 2018

Brice from Upsell Group, LLC

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

April 2018

Great tool for small team and project management

Don't try to talk anyone into Asana! I have found the successful launches are as follows 1. Its your team and you will only work through Asana and its just what it is. ( not the best feeling roll out, but I have never not had a team member come around one day and have a list of..did you knows about Asana features) 2. When someone is talking through an issue they are having that you know Asana could easily solve politely build the project bones right then and there and car sell them (wouldn't it be great if you had a tool that could show you... or how easy would your job be if you could always find the document xx emailed to you for project....) and when the head is nodding flip your screen towards them and be like "would it look something like this? 3. Just start using it and start rocking your job and when people start to wonder how you have organized your life and work in such a short period of time. tell them you aren't sharing your secret or your secret software... and I'll be damned if they don't all figure out what you are using and just plan adopt it and them come back around like they are some sort of secret tech agent that figured out your secret and cannot believe you were holding this back from them....even though you had a 3 month internal adoption campaign for it earlier in the year...*head shake*

Pros

Asana is a very easy to pick up software. I stumbled across it while on the search for something to help me stay on top my teams progress on the multitude of small to medium size projects they were involved in at our company. At the time my team was struggling to organize the fire drill level projects that seemed to be dropped off in person, emailed, or communicated through a variety digital outlets all day every day. A the time I was wasting time trying to help the five year old organization dial in on a communication method and project management philosophy. Having no luck trying to fix the problem company-wide I turned inward for a tool to help our team. Asana was exactly what we needed. The two biggest function i used right out of the gate were To do list and Email forward to task (forward any email into Asana through either a general email or a project specific email - whoever you put in the [To] becomes the owner of the task [CC] becomes a follower [subject] is the task title [body] becomes the task description. So many executives would just email me all day long with things that specific people on my team took care of, before Asana I had to email it to them and then keep a list of items to remember to follow up on and to follow up with the executive to make sure they got the response or service they were looking for. Enter Asana - Same as before I forward the email along adding the Asana email, big difference is now I have a digital list of what tasks I have forwarded on, can see the solution provided, can see the response from the executive, and get to sleep at night when my team member checks it of as done and it clears from my assigned to others list. Also helped with repeat questions as the executive team started to see the change in our department they slowly started to adopt Asana for themselves and their teams. Onvce they started interacting through Asana we stopped getting common repeat questions because as soon as they would start typing it the system would pull up previous items and ask if any of these were relevant to their question. Win Win, less emails, people empowered to have the answers they need without needing to file every communication themselves, only have to follow up on tasks I've assigned out when I get the "hey should someone have done something with this" pop up when the system feels like a task is going longer than usual. Also connects with ... nearly everything

Cons

The dashboards are very basic. You are better off tracking larger projects between a three way Asana, Instagant, Harvest integration. It is great that you can create templates for larger projects or tasks that reoccur so you don't have to rebuild it every time, but its a pain that you cant have the people who do the task assigned to the template. you can but then they get blown up with reminders and end up spending time searching for to-do's that are not real because its in the template.

March 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

March 2018

Easy to use, great for accountability

Our company has increased our ability to provide clients with deliverables. We have been able to say we meet deadlines. We also have not sacrificed quality and have been given the ability to focus on that rather than focusing on tasks/timelines.

Pros

It works for both my visually creative people and my operational people. It allows ease of mind for myself when assigning tasks to others. It's also easy to use for those who aren't "tech savvy" or who struggle with learning new things. They provide a lot of insight into how to use/customize the software for your organization. Having implemented it across my organization in the "premium" version, we have found ourselves more organized, more goal focused, and are no longer worried about remembering the details. It's all there for us. Very happy with the future updates coming out to make it less marketing/sales oriented with abstracts to more process oriented and operational-ized without losing the ease-of-use features. We use it primarily for HR (training, onboarding) and our Client Projects (keeping track of tasks and deliverables while keeping an eye on due dates). We have just implemented it into Marketing/Sales and we maintain about 75% compliance.

Cons

It was hard to find information on the premium version in a way that showed me exactly what it did. Eventually, a person contacted me by email and provided me with a webinar, but I couldn't find the same webinar on their site which was a little frustrating. Their customer support has gotten better, but it still needs a little work (chat is great, but would love a dedicated account director). Still lacks features that other PM software has which I would like. I know it's coming soon though. I rated lower on Features/Functionality and Value for Money because I think those go hand in hand. The Free version was fine for us except I wanted more. If there were more features I think it would be more worth the money. As it stands, you could take or leave the premium version. Among peers, I usually recommend the Free version and implementing that before moving towards the Premium version. I did that for about 6 months before committing to Premium.

March 2018

Sarah from Habit - Formerly Ignition Media

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

March 2018

Overall, asana is incredibly flexible, but that can also be it's downfall

Pros

Asana is flexible and easy to use. When we first implemented asana, the biggest change was the drop in internal emails we were receiving. Having the inbox feature is nice because there's somewhere you can go to see if anyone has commented or updated any tasks you follow or if they've added you to any new tasks.

The use of emojis and the ability to like a comment or action are very small things, but they can make monotonous things like checking off tasks or seeing that someone completed something feel a little bit nicer. You feel good when someone likes your comment or task completion. It's a small way of saying thanks without having to actually type it out every time.

Being cloud based means it's super easy to access from anywhere (except when the internet is down i suppose)
I do like the fact that you can also create a personal account and throw task lists in there that are totally separate from work tasks, but still easy to access. I haven't used it a ton, but it sure came in handy for wedding planning!

Cons

There's too much flexibility. Even with templates set up, everyone sets up task lists differently, so no two projects are the same. Unless you implement a rigid system or process around how employees should build out a project and task lists, or have only a few people allowed to create tasks, it can easily get confusing. This makes it hard to find things. Thank god for the search bar, but when you can't remember exactly what you named something, it's difficult to track things down.

It's also hard to know where a project is at by looking in asana. All tasks you've completed are hidden by default. I sometimes turn on their visibility so I can at least see what has been completed and what's left, but it's not a great picture of how far along the project actually is, as there are sometimes tasks that either haven't been entered yet, or tasks that contain large lists of subtasks, so even though it looks like one task, there's actually 12 steps to it. Basically, the task list doesn't give you any indication of how much time is estimated that each tasks needs to complete.

It's really easy to get lost with subtasks inside of subtasks inside of subtasks.

January 2018

Grace from Brandeis University

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2018

EXCELLENT task management, but not worth paying for Premium features.

Pros

Before using ASANA, we seem to always be saying were is that file again? or I can't find that in my email? With ASANA we can organize, and simplify many tasks while also keeping everything in the same, nicely designed, place. The interface is relatively easy to navigate, and just takes some playing around to understand. Also, ASANA has a great app so its easy to have everything you need always at hand.

The projects with a board view helps us layout research studies. When starting a study, having a board view really helps us see The big picture. We create columns for Design and Preparation, Recruitment, Measures ect. and layout major tasks with subtasks underneath.

ASANA simplifies the process of writing letters of recommendation. Research assistants can create a task that lays out in subtasks the information, and files their letter writer will need, assign the task to their letter writer and set a due date.

ASANA also allows you to have a workspace for work and personal. This is great because I can keep all of my to-do's in one software.

Other great features: you can have ASANA create tasks from your email, tasks can belong to two projects, tasks/projects can easily be copied.

Cons

Premium features are not worth . They don't significantly improve the functionality, and are not worth going. The only draw is the free account only allows 15 members. ASANA should offer a cheaper subscription for teams who just need more than 15 members, but are not interested in the cost of the premium features.

Here are some things that need work
1 Can't assign a task to more than one person (huge drawback)
2 Communicating on ASANA isn't the best. Most teams also use messaging services, like Slack for all communication. For us this has been a problem, because sometimes we can't remember where a certain conversation took place, on Slack or ASANA. It would be nice to have ASANA fully integrated with a messaging platform, so conversations about projects are in one or both places.
3 The calendar is honestly confusing. Always unsure if I add a due date to a task, if it will show up in the calendar or not-not very intuitive. Also, calendar should have different views for personal task dates, and team dates.
4 Files added to tasks are dead, meaning if you edit the file you need to upload the new version. It would be nice to have it integrated with cloud services so the file auto updates.
5 Can't communicate between tasks/projects on other workspaces or be able to copy a project to a new workspace.
6 Board view can get cluttered, so having projects within projects could help with larger projects.

November 2017

Charissa from Church Community Builder

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

Asana has been a game-changer for our design and marketing teams!

Pros

As a Project Manager at a mid-sized software company, I HAVE to have a big picture overview of all work being done: who is doing what, when the deadlines are, and when tasks are completed and approved. And, I need to be able to see what's going on from anywhere at any time. Before we started using Asana, it was incredibly difficult to track all of our projects and I used several data silos to manage all of the details. Asana was a life saver for me because not only does it allow me to see all of the work/tasks assigned to individuals, but my team uses it to communicate with each other - and I can view all of their communications for reference as needed. We also use the integration with the time tracking software, Everhour, and it worked really well for us. The dashboard and reporting functionalities are extremely easy to read, and give a great overview of progress. The free version is an incredible platform on its own, and upgrading to premium is extremely reasonable considering all of the extra reporting functionality you receive. This is a great program for companies that need a simple and intuitive solution for managing projects that require high communication and fast results.

Cons

It would be nice if the interface was more customizable for the purpose of displaying data in ways that would be most helpful for each individual user. Currently the display (of projects and task lists) is fairly inflexible, but, it's very easy to use. Asana does not have gantt charts or any micro level management tools used for budgeting, which is why I recommend using Asana for the communication and deadline aspect of projects, but NOT for carrying out PM responsibilities required for most successful projects.

April 2017

Ariel from AVA Virtual Assistance

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

Asana makes task management a whiz!

Our team has been using Asana for over 6 months now and it has made our task management and workflow so streamlined! My favorite features of Asana are: - Integrations. I use TMetric for time-clocking and the seamless integration with Asana is so handy. - Inbox feature. You can stay up to date with any mentions or questions other team members might have for you by checking your inbox. It also reminds you of upcoming tasks and alerts you when new tasks are created in projects you follow. So helpful for staying in the loop! - Well-designed. The flow of comments on Tasks and the way their is a Conversation and Calendar section as well as Task List is so beautiful. Oh and Files too! There is more to list here than I have space for! - Fun. Tab+B makes my day. The occasional "celebrations" make checking off tasks a joy! - Multiple teams. This is super handy for when you need projects that aren't involving everybody on the Team. And yet tasks from all projects show up together in your "My Tasks" view! - Use of tags, mark-as-waiting-on, custom fields and more features in the paid version that we couldn't live without! But the free version is amazing as well. In short, Asana is the best task management software for teams I've ever seen. I highly recommend it to anyone to increase productivity.

Pros

- Inbox feature. You can stay up to date with any mentions or questions other team members might have for you by checking your inbox. It also reminds you of upcoming tasks and alerts you when new tasks are created in projects you follow. So helpful for staying in the loop!
- Well-designed. The flow of comments on Tasks and the way their is a Conversation and Calendar section as well as Task List is so beautiful. Oh and Files too! There is more to list here than I have space for!
- Fun. Tab+B makes my day. The occasional "celebrations" make checking off tasks a joy!
- Multiple teams. This is super handy for when you need projects that aren't involving everybody on the Team. And yet tasks from all projects show up together in your "My Tasks" view!
- Use of tags, mark-as-waiting-on, custom fields and more features in the paid version that we couldn't live without! But the free version is amazing as well.

Cons

There is not a lot that I don't like about Asana. They are always rolling out new features. There are some small nitpicky things, like no ability to add your own sorters in "My Task" view, but those are way overshadowed by the positives.

December 2016

Debi from YMCA of the Treasure Coast

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

December 2016

Excellent project management tool once you figure it out.

We use the free version of Asana as we have a small number of users, but it has become a central project management and communications tool. Because the free version is limited to 15 users, we've integrated this with Atlassian's HipChat, which we received as a grant. Combined, this has been an excellent management, tracking, file sharing and centralized communications tool in an organization where people work on various platforms with different software. This has been a bit of a tough sell to folks used to working with desktop email and Outlook systems, but Asana works well on mobile devices. It also centralizes all information in a searchable database, which has proven enormously useful. However, there is a significant learning curve with Asana, which has hampered our roll-out efforts. Asana's complexity and wide feature set can be overwhelming for the uninitiated.

Pros

Centralized project management, file sharing and search functions save a lot of time and effort by reducing the need to use email. The searchable archive has been very helpful. Overall, Asana has made project work much more efficient by keeping all relevant parties in the loop, all conversations in one place, and enabling file sharing across all devices and platforms.

Cons

Asana's feature set and complexity requires a relatively steep learning curve for the uninitiated. That hampered roll-out efforts in my organization, along with the fact there is no desktop app for Asana. After nearly a year, I'm still figuring out all the features and best uses, so it would be nice to have a variety of case studies/examples from which to glean best practices.

November 2016

Cambria from IE Business School

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

An Asana Love Letter

I LOVE Asana! It is one of my favorite apps on my phone and helps me keep myself sane. I never worry about forgetting to do anything because I just put it on my Asana and then don't have to even think about it until I check my tasks. I first started using in several years ago as a way to keep track of tasks at in my job, and then transitioned it to using it with my team in the office. We were working on several large projects with a lot of moving parts and it helped us all keep our heads on straight. During really busy and stressful seasons at work, Asana was a crucial part of reducing stress as much as possible. I would frequently wake up in the middle of the night thinking about all the things I or my teammates had to do - but all I had to do was put it on my Asana and assign it to the appropriate teammates and I was able to fall back asleep. I recently began an intensive full-time 10-month master's program that is CRAZY in terms of schedule and workload. There are a lot of group projects and one of the first things I did was get my whole group on Asana to help us keep our heads on straight. It was working so well for my group that several other groups asked me to show them how it worked. I love the seamless transition between app and desktop, and all the features of Asana. The ability to set specific due date times and recurring tasks are some of my favorite features. The unicorns and narwhals are also a fun feature and make checking a task off my list just that much more rewarding. Thanks, Asana, for such a wonderful product and for continually seeking to improve the design and functionality of the site. I don't know where I would be without you!

Pros

The ease of use and specific customizable features for each task.

Cons

I love almost everything about it! The only feature I wish it had was the ability to create a calendar that is not attached to specific tasks, i.e. a calendar with large project deadlines.

November 2016

Blanca from Go Code Colorado

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2016

I love Asana but some features could be more user friendly

I use Asana to manage all of my marketing client projects. I really love it and recommend it to many. One of the things that was missing were dependencies. Now that the Asana team has created them, I try to use them everywhere but building the dependencies on re-occuring task (with a list of subtasks) is VERY tedious. It would be great if the feature had a drag and connect option to build dependencies. The way it is right now takes so much time to go in and click on every subtask that is dependent on the one before. Or even having the ability to copy dependencies when making a copy of a task so that the new task's subtasks already have all of the subtask dependencies built when copied over.

Pros

Sleek and user friendly interface. Mobile App and offline mode work very well. Love the continued development of new features and integrations. Looking forward to using Asana with Slack once I get the hang of it.

Cons

I was so excited about these dependencies and while I'm still happy I can use them, the process of assigning them is SO manual and tedious. I run multiple client projects on Asana and some of these clients have re-occuring processes where building dependencies EVERY SINGLE TIME we replicate a task with a list of subtasks just takes up more time than I have. Ability to copy dependencies just like other info when duplicating a task.. OR even better, ability to click on a subtask and drag a connection to the subtask before it that it's dependent on. Example: Email flow for a client. Our contract of seeing out 20 emails in 8 months. Each email and topic is it's own task but the process to get the email out is built into subtasks and the same for each task. Since the whole project is run by contract free-lancers, dependency notifications when something is done is a great feature but we have to go in and build/connect dependencies for 120 subtasks if each main task (email) has 6 subtasks. Also connecting dependencies to flow into Instagantt. I know they had dependencies before Asana but now using Instagantt means DOUBLE dependency work if we want Asana dependencies to be reflected on Instagantt.

November 2016

Brad from Avali

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

2 of 5

November 2016

Massive learning curve; inconsistent concepts

A lot of asana is neat. But I have so many pain points. To illustrate this, look how many help videos you have. I don't think a product like this should require someone to sit down and watch 15 videos. Difficult to grasp. I've had collaborators I've invited in persevere with it then tell me "I'm sorry, I hate asana". Eg the 'inbox'. They can see parts of a conversation, so it looks just like the task's own thread except all their own contributions are missing. Suggest you make the inbox view much leaner. Eg2 conversations. With the various people I've worked with it's been more confusion, at least initially I'm still not clear on who sees what and who gets notified of what when there are teams and people direct on projects. And having to assign someone to a project after removing them, so that I can unprovision them? That was awkward When I went to a billed plan, my scheduled webex/gotomeeting session was a no show The space distribution of the ui is out. Why when I close the left projects pane does the list view (left) pane take up more than half the width of the screen, leaving not much for the actual details?? My main screen is Mac laptop, 1280x800 but it's the same on 1920x1080 where the list pane should be much narrower than the detail The tool gears itself to power users by requiring memorising hot keys for formatting, no buttons for new users. In itself this is ok, but then it's too basic because it doesn't support hyperlinks. Hyperlinks. Like from the 1990's. Just put in markdown support please Because of the formatting limits the knowledge base I want to set up is crippled. We're used to Confluence in the past and am poised to move that content over to Confluence If I have a task nested 2 tasks deep, I have to move it to the project, then back down into the other parent I want it in. How about a copy dock somewhere I can put it while I'm moving or something? Do folk get notified of new task when I move a task to project level? Where's my 'recently viewed' list? Navigating and searching are sloow, maybe not in a SF office, but elsewhere. I'd like quick view drop down of stuff I've viewed lately and favorited tasks Sorry to bitch about this. It has nice features. To be honest probably part of our problem is we're not all fulltime on this, so the learning curve for them takes longer to overcome. But getting externals to jump in and do certain bits is useful for us, so as it is now, if I was starting over, I wouldn't use asana