Basecamp Software


 

Basecamp is a real-time communication tool that helps teams stay on the same page; it’s less for traditional project management tasks (e.g., resource planning and long-term scheduling). With to-do-lists, calendaring, due dates and file-sharing, Basecamp provides a way for teams to keep track of priorities and actionable items.

Since 2004, Basecamp has focused on developing a simple interface in which users can create projects, document progress and manage tasks. It is a web-based software, allowing users to sign in anywhere, any time, either through a web browser or through apps compatible with a large number of mobile devices.

Not specific to a single industry, Basecamp can be deployed by any organization that needs to manage a group, including nonprofits, startups and client service firms—and it can even be used by freelancers. Subscriptions are scalable, with tiers for varying amounts of storage and numbers of users.

 

Basecamp - Projects overview
 
  • Basecamp - Projects overview
    Projects overview
  • Basecamp - File sharing functionality
    File sharing functionality
  • Basecamp - To-do list for project
    To-do list for project
  • Basecamp - Apps for mobile devices
    Apps for mobile devices
  • Basecamp - Calendar view for projects and tasks
    Calendar view for projects and tasks
  • Basecamp - Assigned task
    Assigned task
Supported Operating System(s):
Web browser (OS agnostic)

6,657 Reviews of Basecamp

 

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Software Advice Reviews (251)
More Reviews (6,406)

Showing 1-20 of 251

Jessica from DRI
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Highly Complex

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It works really really well for a lot of people. Just didn't work well for us.

Pros

It's extremely functional, from the standpoint that it's got all the project management features you could ever possibly need, and then some.

Cons

It was hard for us to use, because it felt like we were spending more time managing the tool than actually working on projects.

Review Source
 
 

Wendell from LG Electronics Philippines
Specialty: IT Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Good task management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good to go.

Pros

It's a unique and easy way to use. Also if you are beginner it's easy to learn. Best app! Highly recommemded

Cons

Sometimes this app giving me trouble.sorry for that. Hoping to improve it next time. More updates to come

Review Source
 
 

Gary from COMTEL Group
Specialty: Telecommunications
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Basecamp Project Management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very organized solution for project management and email communication. Would recommend.

Pros

Integrates with MSFT Office, Fuze, Slack... wasn’t around to install. Just a user and it is very intuitive and organized.

Cons

Difficult at times when users can’t access content because they don’t have permissions. Can be confusing for first time users.

Review Source
 
 

Taylor from candid marketing + communications
Specialty: Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Keeps Us Organized

Ease-of-use

Functionality

Product Quality

Customer Support

Basecamp works really well for our team. It is how we make sure everyone is on the same page with projects and it is the main hub where we share information.

Pros

- Create to-do lists for projects or clients to keep team on track
- Assign tasks directly to team members so everyone knows their role
- Keep files/work product saved with to-dos and lists

Cons

- Sub-tasks sometimes hard to organize as lists only have one "sub-menu" option--sometimes have to "hack" the list capabilities to drill down into project sub-tasks

Review Source
 
 

Joveelynn from Pru Life UK
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

BaseCamp is an All-in-One Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

BaseCamp is the best.

Pros

Efficiency is the best word to describe this tool. It allows its users to do any type of task management and file sharing.

Cons

It is a very nice software. It has been in use of the entire organization and we haven't heard anything bad in terms of its functionality.

Review Source
 
 

Meynard from Pru Life UK
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

An Honest Review on BaseCamp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

You should give it a try!

Pros

This software is very competent. It's almost close to perfection. You can do almost everything like assigning and tracking tasks and saving files, too.

Cons

Since, I previously mentioned the tool is working greatly for us, I can not think of anything bad about it.

Review Source
 
 

Evangeline from Healthcare Management Associates
Specialty: Healthcare
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

A great experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy to use, a great asset to our company. I absolutely love using this software and am happy with it

Cons

at times it is a little laggy but besides that, absolutely nothing. It’s a wonderful product. Keep up the good work.

Review Source
 
 

Khristine from Pru Life UK
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Two Thumbs Up for Basecamp!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Two Thumbs Up for Basecamp!

Pros

This is definitely one of the best task management and collaboration tool I ever used. Users can do almost everything like assigning tasks and tracking them. It also allows sharing of files.

Cons

I sincerely can not think of anything negative to say about the tool. It is very useful and convenient to use within our organization.

Review Source
 
 

Adi from Financial Services
Specialty: Financial Services
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Not a full-featured tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to navigate
Great for first-time users
User-interface loads quickly and is designed for many audiences.

Cons

Not enough features to support project management goals
Existing features are not well thought out.

Review Source
 
 

Eunice from Pru Life UK
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

BaseCamp is an All-Around Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

BaseCamp is an All-Around Tool

Pros

I like it a lot that BaseCamp is simple and easy to use. You can do almost everything like sharing files and collaborating.

Cons

I honestly cannot think of anything this tool isn't good at. It works perfectly fine internally for us.

Review Source
 
 

Alin from Franconstruct
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

A must-have collaborative tool.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

An easy to use platform that can improve productivity if we track all steps. Calendars syncing and other communication tools are appreciable.

Cons

No social-media integration and support for sharing files. Not very suitable for larger projects. They also can improve the UI.

Review Source
 
 

Alvin from Pru Life UK
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

BaseCamp is Flawlessly Working for Us!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The software is such an efficient tool for collaboration and project management.

Pros

It is an awesome tool. It allows messaging within and outside the teams, storing files, assigning tasks and many more.

Cons

It could have been better there is a pop-up message on the screen you'll receive when a task assigned to you is about to be overdue. Aside from that, the tool is perfect.

Review Source
 
 

Jonathan from BD Hall Constructors Corp.
Specialty: Engineering
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Basecamp is extremely helpful for organising multiple groups with lots of participants

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

- Easy to navigate, once you have figured out the software
- Groups are easy to create
- Easy to invite participates via email
- Notifications are given for conversations you are tagged in

Cons

- Once in a while, unwanted notifications are received if you are part of the group
- Semi-difficult to navigate at first if you have never used it

Review Source
 
 

Arvinder from Marketing and Advertising
Specialty: Advertising & PR
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Basecamp Basic Mangement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The ease of use. The centralized data. The folder colouring. Email forwarding is unique concept in sharing the discussion.

Cons

No integration with social media. To-dos is a redundant feature. Lack of support for file sharing & functionality to edit. The design is too simple.

Review Source
 
 

John from Industrial Finishes and Systems
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Free Version Used and Worked

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Overall, Basecamp is a great project management tool for those that need a tool to collect and house bits and pieces of a project that is being worked on collectively. The ability to attach documents and images is very useful. Additionally, having the ability to take notes and check items off as they are completed is hands down the best feature of the program.

Pros

It's a great way to gather your team's content so everyone can view/use it collaboratively in one area. There is no going back and forth from emails to desktop looking for pieces of the project. The ability to categorize projects and segments of projects is highly useful. Easy to use!

Cons

There's a lot going on visually. A bit distracting. There is no way to track time of a project which could be very useful. You're email inbox is constantly ringing every time someone changes/updates/adds content if you don't change the settings. This can be avoided once you go into settings but annoying nonetheless.

Review Source
 
 

Luiz from DIRECTV
Specialty: Advertising & PR
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2018

September 2018

Affordable, expandable, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I strongly recommend this software if you are looking for ease of use and large number of users.

Pros

As title says it, the software is very affordable because it can be deployed to an unlimited number of users, while others charge per user and become unaffordable for larger groups. It is also very very easy to use

Cons

I wish it offered better project management views of the data, as it was hard to find the tickets sometimes and track progress.

Review Source
 
 

Daniel Alexander from Marketing and Advertising
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

A must have tool for Project Management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Great for tracking tasks accordingly for Projects. Place specific due dates and assign tasks for a specific person. View upcoming tasks that are due through the calendar. Get email notifications for important updates, check off tasks that have been accomplished, user-friendly interface, view activities within the project, who made updates and what updates were made.

Cons

I have nothing to complain about, I love using Basecamp, it keeps me on track with the tasks that I have to accomplish, without it, I would not know how to keep my tasks in line and finish them on time.

Review Source
 
 

Robert from RH and Co
Specialty: Graphic Design
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

I’m partial towards Basecamp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how it’s a collaborative setting for creatives such as myself to submit files, keep in contact with clients and much more. Very versatile.

Cons

The app itself can become super unorganized if you don’t keep up with it. For instance, if there’s a steady flow of file exchange and contact, you can start to lose some important things.

Review Source
 
 

Lawrence Eric from Construction
Specialty: Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Good tool to start with

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Just like any other collaborative tools use to share, manage projects and team members effectively. You can upload files, track progress of task and utilizing emails.

Cons

The user interface design has some issues that needs to be addressed. It affects the productivity though its not a total deal breaker

Review Source
 
 

Maria Lenin from Dewayne Hill / Keller Williams Agent
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Project Management - Work Collaboratively with your Team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like Basecamp because it's very effective especially if your team is working remotely while finishing a project. It's a collaborative tool that lets you interact with other members real time because of its advanced collaborative features such as messaging, real time notifications, and task assignments. As an administrator, I can assign employees to which project they will be working on. I can announce instructions and reminders where everyone in my team can read. I can create folders within a project and attach files and notes. I can assign a task which goes to a page and will see any update and notes from that person . I will be notified on any message from that task. Once done, I can close it immediately. and see how long it took for my agent to finish a certain task. Basecamp can also be installed in your mobile so you can still work while outside and finishing a field work.

Cons

I would like to suggest reports or data can be extracted per project or group. Daily report such as cases closed and overdue cases. Reports which management can track and see a status of a project and assess if deadline can be met. Reports that can give an overview of a project and any progress made.

Review Source
 
 
 
Showing 1-20 of 6,406

Sarah from freelance
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

A great "starter" orgainzational platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you're just starting to invest in a management softare, I'd say this is a grat first step. It won't solve all of your problems, but it will help bring the together in one place.

Pros

This is a very simple, straightforward platform. It can be used to collaborate with your internal team and clients alike. You can upload documents, images and other materials relatively easily.

Cons

I think the biggest downfall of this software is the actual interface. It's "clunky" for lack of a better term. It's not super pretty to look at and at times, this definitely limits its functionality.

Review Source: Capterra
 

Tsentsothung from E-Learning
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Its a helpfull app

Pros

It is a great app for handling documents

Cons

It needs more features and in a modern way

Review Source: Capterra
 


October 2018

October 2018

Awesome app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

User interface is really good. Easy to use. Anyone can use it.

Cons

App lags sometimes. I need to restart the phone sometimes as app is lagging.

Review Source: Capterra
 


October 2018

October 2018

it needs to be improved

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I use it in my job but it would be better if it gave us the ability to see what others are doing to achive the goals

Pros

It makes that everybody in the organization be synchronized as a team

Cons

It needs some improvement. The design might be better and the tools more easy to understand.

Review Source: Capterra
 

Lori from Computer Software
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Great Software -- Once you figure it out

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Loved the software once I figured it out. Basecamp assumes new users know things that not all of us know already. But thankfully their customer support is helpful and quick which balances out the "getting started" challenges with the software.

Pros

Easily share, organize and store project files.
Great customer support!

Cons

Not at all intuitive. Took awhile to get the "hang of it."

Review Source: Capterra
 


October 2018

October 2018

Easy when you learn it

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I have used basecamp for 2 different company’s and I have liked how everything can be done in a one software.

Pros

Easy communication in software, no need to use 3rd party softwares.

Cons

It is a bit tricky to learn at first, but when you get it, you can move around easily.

Review Source: Capterra
 


October 2018

October 2018

LOVE this for our team and clients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The support team is amazing-- they are so helpful with questions and follow up to ensure everything is going well. They are also very receptive to feedback and ideas. Absolutely love this service.

Pros

Very easy to navigate and to use on the go from any mobile device. Extremely fluid and intuitive.

Cons

Wish it could be more branded, but it is an absolute powerhouse so that makes up for it.

Review Source: Capterra
 


October 2018

October 2018

Basecamp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Better than slack, Fair price, cheaper than podio and workfront

Cons

this software doesn't have a lot of reporting options, layout could be better

Review Source: Capterra
 

Eric from ACCT
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Basecamp increases communication

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Pretty good experience with Basecamp. Needs a few updates but it is quality.

Pros

Easy to keep up with strain of emails and communication
Available to keep documents on the site
Iphone friendly

Cons

Can get a bit lost in the communication
Would like a chat function

Review Source: Capterra
 

Dana from Author
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great For Team Projects

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Excellent way to stay in touch with a team of people working in a project.

Pros

I was part of a team of writers who used Basecamp to communicate with us during the project.
We were able to talk to one another, set up assignments and view our responsibilities easily. I liked that I could see the progress of the project regarding everyone's contributions. I thought this was a fun, easy and intelligent way for team members to stay in touch - and stay on top of the work in one place.

I would definitely use this again - whether I'm part of the team or building my own. When new activity took place, I received emails to alert me to sign on. You can be part of a team from the comfort of your home without compromising quality of work or communications.

Cons

I'm searching my mind for something I didn't like and to be honest, I didn't notice any cons (so far anyway).

Review Source: Capterra
 

Joseph from Southern New England Computer Services, SNECS LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Great Team Software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Software really helps bring a team together to work on a common goal.

Cons

The tasks system could be better improved upon.

Review Source: Capterra
 


October 2018

October 2018

Basecamp review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Great project management software that is easy to use and familiar, if you also use Google Drive and Dropbox.

Pros

Easy to use for project management. It’s kind of like a secure Google Drive where you can keep all your documents in one place and collaborate with multiple users on projects. Simple interface and easy to upload documents into the system.

Cons

I haven’t had any problems with this software, so far.

Review Source: Capterra
 

Kshitij from Go-Jek
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Could have been stellar

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

What could have been the go-to project management tool, is merely one of the plethora of tools in this market.

Pros

- Covers a lot of use cases wrt team collaboration and communication
- Task listing and context sharing per task
- Auto project timelines and visibility based on the tasks and stories

Cons

- Can be confusing at times like interlinking projects
- Seems too tedious to follow through for team members. Primarily because it takes too much time to load.

Review Source: Capterra
 

Vitalii from Alfameet
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

The easiest way to keep tasks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

On the really first steps we started managing projects in basecamp from 3 people to 15.

Pros

All the features you can learn in 5-10 minutes and start your project with the whole team:
Projects, tasks, checklists, templates

Cons

Leak of subtasks levels that limits to manage really complex projects

Review Source: Capterra
 


October 2018

October 2018

Basecamp: like going to basecamp without the training...

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I find that even when companies or editors claim they'll post projects on Basecamp, they tend to resort to email instead. It seems that Basecamp doesn't offer enough that is unique to keep myself or my employers using it as a main means of communications on assignments or projects.

Pros

I like how Basecamp allows employers to post projects for me as a freelancer. It helps keep communication between myself and my editors clear.

Cons

The software itself doesn't offer enough aesthetically or otherwise to differentiate it from many other options. It's also not intuitive.

Review Source: Capterra
 

Stanisa from Strigopix
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

I used it for communication with clients and files exchange.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was pleased to use it and I would recommend it to anyone who has many employees and a lot of campaigns and tasks. Very helpful.

Pros

I like how many options there is and how you can organize groups and have everything on one place. I used it daily and it was a huge help with organization when the company has more than 20 employees.

Cons

I think the notifications could be better so that you can see more info before you even enter the link, but that wasn't such a problem.

Review Source: Capterra
 


October 2018

October 2018

Excellent software.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

first of all, its really fast. It does not slow down with time.
Highly recommendable.
all my family member use it.

Cons

Sometimes it stops suddently.
But still it works fine and super fast.

Review Source: Capterra
 

Erin from Self Employed
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Worked as expected

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy collab for teams when working on a project. Kept the team organized and tracked progress

Cons

No major complaints. Would like to see improvement on the layout.

Review Source: Capterra
 


October 2018

October 2018

Awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

so easy and a fun cam app to use and it's special from any other apps

Cons

well it might need some easier tools otherwise it's awesome

Review Source: Capterra
 

Ramon from Consolidated Container Company
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

With Basecamp we change everything in our company, we feel happy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best thing about this software is that we do not have billing problems, you can create very easy and quick projects, you are always ready to use and there are no puzzles to make adjustments, everything is simple.

Cons

I have absolutely nothing against the software, but it would not hurt to ask for more features when billing or for other services, sometimes it becomes complex to manage multiple clients.

Review Source: Capterra