ClickUp Software


ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar.

Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time.

Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edited after posting. Integrations include Slack and GitHub.

Support is offered over the phone and via email. Pricing is per month.

446 Reviews of ClickUp

Overall rating

4.83 / 5 stars

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Showing 1 - 20 of 446 reviews

February 2019

John from Reinvention Group LLC

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Amazing New Project Management Platform

My workflow is pretty typical for a solopreneur. I have different kinds of projects that I put into different "Spaces" (kinda like "departments" or "divisions"). Then within each Space, I use the Lists (i.e. Lists of Tasks) to define a particular Project (yes, it may seem a tad confusing, but it does make sense within the platform). Then under the Lists, I add the Tasks for each step to complete the project - along with one additional level of SubTasks if I need to drill down one more notch. Very thoughtful attention to how things actually work. So, for Recurring Tasks, they've looked at most/all of the ways you could implement this feature, and given you an extensive set of options for what happens when an instance is completed and then needs to recur - so you can actually apply some conditional logic to a recurring task, vs just having it pop up on your calendar at regular intervals. Oh, and of course there's calendar integration, as well as an internal calendar. I love this feature: In the Calendar view, all your undated tasks are listed on a column on the right. Just drag the task over to a date you want to do it and populate ("calendar block") your calendar. If you have designated a time duration for that task, you can drop it onto a specific start time. How intuitive is that!

Pros

ClickUp gets it right - and the price is unbeatable: currently FREE for most features. I am not a shill. I don't work for ClickUp. I am not an affiliate. I am just a solopreneur, ex corporate exec with a mania for organizing tasks and using technology to support my work process.

I've tried Asana, Wrike (still have my very expensive yearly subscription...), Trello, Todoist, NirvanaHQ, Facile Things (yes, I confess, I'm a GTD aficionado), and I've trialed a bunch more (Zoho, Teamwork Projects, Airtable,Podio/Monday, Hive).

ClickUp has them all beat in my view.

First, they are an upstart with an ambitious roadmap that they're delivering on. Beautifully designed UI, smartly thought-out hierarchy, list or kanban views (and you don't have to choose as in Asana), analytics, time-tracking built-in, good use of colors to tag and visualize. Oh, and did I say Gantt charts? With dependencies?

Within each task, ClickUp is not that different from Wrike or Asana - nor should it be. It's about how you can access those tasks, understand what you should be doing today, and then be able to assign tasks, track them, message and collaborate with co-workers. It also integrates with everything, including Slack of course, plus other time trackers if you're already subscribed, and yes, they do have a Zapier integration.

Plus, support is lightning quick, and they have video after video after video on their YT channel if you want to see something demo'd and walked through.

I could go on..

Cons

Haven't found any negatives. But you might find something.

February 2019

Chris from Magnifi

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Best Project Management Tool I've Ever Used

I use ClickUp exclusively as a solo user for my personal projects at the moment, although I'm trying to sell the idea to my employer to move a small team toward this to replace our current project planning and bug tracking solutions. I was so impressed that I upgraded to the Unlimited paid plan and intend to be a lifelong customer. I absolutely love ClickUp and highly recommend it to everyone.

Pros

-Packed with features and options; advanced features are called "ClickApps" and can be turned on/off by an admin, depending on the team's needs.
-Beautiful UI, with relatively intuitive layout
-Lots of view options: by Time (i.e. a calendar), List, Kanban board, Box (cool idea I haven't seen before), Gantt chart (paid feature), and Reports.
-I love how they allow you to minimize a task to pin it to the bottom of your window for easy access. I regularly pin my top 3-4 tasks I need to urgently work on, which could otherwise get forgotten (although their reminders and notifications system is quite robust, those help too).
-The notepad feature is such a great idea. Perfect for having a convenient way to jot down rough notes, which you can later convert to a task if desired.
-Fast development team: features and improvements are rapidly added.
-Unlike a lot of their competition, they listen to users and are transparent with their roadmap: ClickUp uses a feature feedback tool called Canny to let users suggest and vote on features/improvements/bugs (see clickup.canny.io/). They also publish their roadmap, with regular updates, so you know what is coming (see docs.clickup.com/features/roadmap). I regularly check both of these pages and absolutely love this.
-ClickUp's Support team is amazing. Large amounts of written and video content get posted regularly to teach you how to use various features. And if you get stuck, their Support team responds very quickly.

Cons

There is certainly a learning curve to figuring out how best to fit their many levels of hierarchy that groups of tasks can follow: ClickUp offers spaces, projects, project lists, tasks, sub-tasks, checklists, and "checked lists" (an alternative to bullet points within a description box), as well as tags and the newly-introduced goals.
With all these options, it can certainly be confusing on how to structure your to-dos.
My advice is to 1) watch as many of their support videos as you need to understand what they offer and 2) use only what you know you immediately need, then ignore other features until you see a need in your projects.

July 2018

Ovidiu from OVS Websites

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Best Project & Task Management out if dozens I've tried

Better productivity, less stress about missing key information on the multiple concurrent projects I run as a freelancer web developer / designer. Clarity into where each project is, what to do next, what's holding it back, what I'm waiting on from clients. The ability to plan my week with the calendar view, and store key info about a project in it's descriptions (not in a task) - stuff like links to resources, and logins, media from clients, etc. I love the freedom it provides by just giving you all the building blocks you need to organize your work, and not restricting you into "one best way" of doing things. Love the elegant, clean, functional and intuitive interface - it really makes it a pleasure rather than a chore to have to update my projects.

Pros

I wasn't even asked to write this review, I just like the software so much I wanted to give some appreciation to the team behind it and also help others find the product.
1. Awesome design - I really like my software to have a good interface, and ClickUp has the best I've seen. Elegant, clean, non-cluttered, intuitive, functional.
2. Flexibility - you can organize your work however you see fit, while giving you all the building blocks to do so. I, for example, created just one project inside of ClickUp for all my ongoing Website Design & Dev. projects, each of them being a list inside that project. I still have enough depth because of sub-tasks ans check-lists. Also, I have two more lists called Admin (for admin tasks) and General (for small tasks that don't fit in a project, like support requests)
3. A pleasure to use: this is a corollary of 1 and 2, but I have to mention it here because I always had trouble sticking to whatever system I was trying to get to work. If the App you're using doesn't make checking and updating it daily (at least) a completely friction-less and pleasant experience, then you're a lot likely to "forget" or procrastinate updating it, and things get lost and deadlines get missed. ClickUp nails this. I've never missed a beat ever since I've started and am building up some nice routines around it. Even the daily email digests are clean, to the point and useful
4. Price - IT'S FREE with full features.

Cons

I spent about 10 minutes trying to come up with something negative, and all I found was some functionality that I'd like to see added to the Android App: the ability to sort tasks in the list (by due date, priority, or both). You can do this on the web or desktop app, of course, but I couldn't find this on the mobile app.

November 2018

Sasha from Rise2Learn, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Amazing To-Do List + Project Management

I think the best thing with ClickUp is that every person on your team is able to see exactly what they have on their to-do list rather than sorting things in a certain bucket or category. I think also because you are able to organize different things in multiple ways it really allows you to organize all the task lists. Unfortunately, this makes it sometimes more cumbersome to hop around but the beauty is that you can sort and filter in a very powerful way so if you combine things with due dates and tagging the right people then it makes the tool very powerful.

Pros

This is probably one of the best to do lists or project management tools out there for teams that are very affordable and reasonable price. It also allows you to sort and filter things in a powerful way which makes it less cluttered like Asana or Trello. Although I do think those other tools do have their place in the world, but Trello is maybe a bit more for just a smaller one or two person team and we found that over time things get a little bit lost since you can't sort and filter things based on the person that is tagged with the item. Asana gets a bit cluttered and very difficult to learn. We found that with Clickup it was a nice balance and we've worked with many other tools in the past as well like Wrike, Basecamp, but it seems like clickup is the one we've enjoyed the most, it's been the clearest, and the easiest to learn.

Cons

My biggest wish is to be able to get Gannt charts eventually with Lookup. Seeing things on a visual platform or seeing how long things take will be a great way to plan release dates or when thing should be scheduled out a little further in time or earlier. Other than that the tool is quite amazing where it is. There's always improvement in little micro things that'll get updated but as far as the big features I think the only one that's missing is the Gannt chart for our business needs.

June 2018

Nathan from Crystal Helix

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

The hands-down best project management tool on the market, by a wide margin.

Huge amounts of time saved, and plenty of delight from the UI.

Pros

I love everything about ClickUp. I've used a large selection of alternative PM software (e.g., PivotalTracker, Jira, Target Process, Wrike, dozens of others) and ClickUp is my favorite of all of them.

ClickUp has a robust feature set which matches all of my needs, including excellent hierarchical task management, time tracking, GitHub/Slack integration, configurable kanban/scrum workflows, etc. The team adds new features frequently, and which features get added are chosen as a direct result of community involvement via suggestion and voting.

However, feature completeness isn't really a competing factor; there are so many alternatives on the market that you'll find this feature set elsewhere too. Where they excel is in their attention to user interface and user experience. ClickUp is a delight to use and looks beautiful.

Finally, the customer service from ClickUp is fantastic. My first day using the project (at ClickUp's initial release to the public) I found a bug with time tracking that was a barrier to entry for me. I reported the issue, and they had it fixed by end-of-day. This service has proven to be a consistent fact.

Cons

Nothing. No, really, the software is really so good that I can't think of a single reasonable complaint about the product.

If I really had to nitpick, my only unreasonable complaint is that they don't offer automatic migration from Assembla (yet), which has prevented me from transitioning over my final client who has hundreds of tickets they don't want to lose.

February 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

The best software I've used in years

There is a bit of a learning curve and understanding how to properly use their Spaces, Projects, and List feature will trip you up quite a bit for the first month, but soon after figuring out the setup, you figure out that it has pretty much every feature that other PM softwares have so a comparison table with Clickup and others would just be full of check marks. I love that there is a way to provide direct and recorded feedback to the platform and that it's very transparent on what the team is working on. Because their customer service is so active, you're able to feel peace of mind they're working on intelligently improving the software bit by bit. There is a little lag and bugs here and there, but I'm not sure how much they can do about the lag without a large overhaul and the bugs are resolved fairly quickly. No only that, the support team will even let you know when it's fixed or ping you for more feedback using live chat. I have strong trust in this product and team!

Pros

The customer service is phenomenal. They've built something that allows the user to give direct feedback to product. The transparency of the feedback makes it easy to know they're actually working on it and not dismissing your input. Because there are votes to the platform, if the request is obscure, it's obvious as to why the feature isn't being worked on at the moment.

The price can't be beat and the community they've built is always coming up with ways to discuss how to better utilize the product.

The software release schedules are so incredibly fast, there are sometimes feature releases that come out before I have time to document a request for them.

Cons

It's a bit laggy compared to Asana and there are some weird interactions that get confusing at times. I've still not yet used any of the calendar or gantt features so I would say that it would be helpful if there were more onboarding on that front.

Even though Clickup has all of the features of Asana, something about Asana just made it easier to use.

And the Chrome extension could use some UX improvement, but they're soon releasing a complete redesign.

Finally, I can organize all of my tasks for every client easily, but keeping track of all of them is a different matter. Luckily, they're rolling out a new Inbox feature that I'm dying to see.

August 2018

Andrew from The Gamesmen

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Amazing what they give you on the free plan!

Took a few days to get my head around how best to use their fancy hierarchy - but once I realised it's just a way to group tasks into groups so you can work on what needs to get done for a particular project, and then use the 'view all' feature combined with the 'me' option to see all tasks assigned to me across every project & list - in board or list or calendar view, sorted however I wanted (by date or priority) - THEN I fell in love with ClickUp.

Pros

Their Workspace > Project > List > Task > Subtask / Multiple Checklist hierarchy stands out as a killer feature - yes it'll take a second to get your head around, but once you get it you won't go back. Eg. I use spaces to separate things that won't mix (ie I won't be assigning tasks to people outside the space, eg. Personal task management space vs work space - managers also have their own 'head office' space).

Sub tasks are not second class citizens.... they are treated as regular tasks - so support all available features such as task assignment, start and end dates, estimated time, priority etc...

CUSTOM Task status' - anything from simple 'open > completed' to 'open > researching > in progress > stuck > for review > complete' - make your own and colour code!

Views for everyone's personal taste - list view, board view, or celendar/time view - something for personal preference, or suitability towards the project at hand.

Version control on task descriptions! No more regrets when co-workers accidentally edit/remove important content.

Watch status - for when managers need to keep an eye on tasks they've assigned or are interested in getting updates on.

Box view is a great way for managers to get a quick overview of who's got how many tasks of each status - eg... who has the most in progress, who has the most stuck, who has the most unstarted tasks etc...

Flexible and in depth notification settings for all kinds of events.

Web, Mobile& Desktop apps.

Public Roadmap!

Cons

No Board View for Subtasks within parent task main window.
No Dark Mode in iOS app.

November 2018

Lukáš from Fotolukis.cz

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Killer tool with killer team

Just go for it :-). It can be as simple or as complex as you need it to be.

Pros

I like the great capability and flexibility ClickUp has. It allows me to manage my personal life/tasks as well as my personal business activities. I have been looking for a long time for a solution, that would allow me to store arbitrary tasks, notes and eventually assign the due dates and such. Furthermore I wanted it to be able to seemlessly sync with my Google Calendar, so that I still can edit events in the calendar, like adding reminders and locations, that would be preserved, when I change the event date in the task manager app. This would seem like a small and simple thing, but ClickUp is the only one that I found (tried circa 25 services) that could do this.

Simply, I was looking for something, that would allow me the flexibility and customizability of a pen and paper, yet having the convenience of an online service I can have everywhere with me.

Today I use it everyday to plan what am I going to tackle in the future, plan upcoming days and without any aditional work, having it all in my calendar almost instantaneously.

Cons

Of course, there are a few thing I don't like, but nothing can be perfect, right. But the reason, why I don't really care about these things is the great feedback system, they have setup. It is almost like a community forum, but much more efficient and clear, where every single day the team looks for a new things to implement or fix. In my short time on ClickUp (1 month), I have already reported many feature requests and one bug. The bug was fixed within 3 days and feaure requests are being monitored and are planned to be done, while others are implemented to the platform continuously.

Anyway... what I am missing the most is for the Android(maybe IOS) App to work offline and having a Trello-like view of the tasks. The former is marked as "In progress" in feature requests though and there is a workaround for the latter.

January 2019

Jenn from The Creative Entrepreneurs L.A.B., LLC

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

A new star in project management tools

My transition from Asana/Trello to ClickUp was, overall, simple and straightfoward. I was able to import my Asana projects into ClickUp, make some modifications to fit the new system, and I was off to the races. Because of the gannt chart feature, I've got all of my projects for this year mapped out in realistic timelines and I'm now actually an entire week ahead of schedule - and we're only a week into the year! ClickUp has definitely been a game changer in my business.

Pros

This tool is so flexible! They combine the best of tools like Asana and Trello and then add even more goodies. They recently rolled out guest account management and gannt charts and that's put them in a new league. Other tools offer gannt charts, but I haven't found one that offers the flexibility of ClickUp without making you pay for 5 accounts even if you're the only person using the tool in your business. ClickUp is a much more feasible option for small businesses while offering even more value. Win-win!

Another bonus is the fantastic support team. When they released the guest management feature, several of us freelancers who use ClickUp expressed concerns about the limitations that had been made for those of us who only have one person in our business and thus one ClickUp account seat. The ClickUp team responded right away and updated the feature with a compromise that not only made it a great feature for us users, but which I think also increases the value of ClickUp even more! Given the wide array of features (with even more on the way!) and the wonderful support team, I'm now a loyal ClickUp user.

Cons

There might be a bit of a learning curve for some, but if you've used other project management software like Asana, it's not significant. They have great help documentation and their support team can guide you to a solution if you run into any obstacles. I did have some issues with the time tracking extension on Chrome, but the support team looked into it and resolved it for me like champs.

June 2018

Geoff from Golden Hills School Division

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

ClickUp should be on everyone's radar as the new standard for productivity and project management

ClickUp helps me stay organized in a way that no other program has been able to do for me. It is extremely configurable, is constantly being developed, and helps me keep on top of tasks I've delegated or expect others to complete.

Pros

I appreciate the huge effort that ClickUp puts into customer service and constant development of the program. I first looked into ClickUp in August 2017, but it was not yet developed enough for my needs. It has since not only met my needs, but surpasses them, and I've been a happy client since April 2018.

I've started using ClickUp for everything I need to get done at work. If it will take me longer than 10 minutes to do, it gets added as a task. There is a very handy Chrome extension that makes task creation and time logging really simple. Rather than depending on snoozed emails or an in-the-moment triage of what I need to work on, I use ClickUp to keep myself organized. My previous to-do app was not being developed (at least, there were no significant features being added), I couldn't involve my colleagues, and the flow didn't quite fit the way I work. With ClickUp, there is significant weekly development, I can assign tasks to others, and I can configure the program to fit my workflow precisely. On top of all this, it is at a great price point compared to many of the other options out there.

Cons

My dislikes would be very minor and may become moot in the very near future. The app only loads some of the tasks that would appear on a page (to keep loading quick, I imagine), which means that when I want to view all my tasks I have to scroll down, wait for more to load, scroll down again, wait for more to load, and so on. There are also a few cases where it takes too many clicks to get things done, although I find that's constantly being improved. Finally, the Android app is a bit tedious to use.

February 2019

David from The World Needs A Father & Stellenbosch Gemeente

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

The Best Productivity Solution I've Found

I've been messing around with productivity platforms for about 10 years now, and I can say with unqualified confidence that ClickUp is the first platform to offer me everything I need, in the way that I need it at an affordable price. Every other system I've reviewed or used (Trello, Nozbe, Asana, ToDoist, Producteev etc.) was good enough, but all either lacked the features I need for my workflow or hid them behind hideous paywalls. Add to that the fact that the support team is stellar and they genuinely consider feature requests? Man, I can't recommend this software highly enough.

Pros

— Innovative approach to task management software, capturing the best of Kanbanand list-based platforms, with additional extras thorn in for good measure
— The customer support is superlative (they are fast and friendly, and take bug reports and feature requests seriously)
— The software is flexible enough that it can be used for simple tasks but complex enough to scale to huge, layered multi-disciplinary projects
— Their pricing structure is the best that I've found for what they offer

Cons

There isn't anything that I dislike about it, but I have found when introducing it to other less "productivity platforms are fun!" people that they regard the learning curve as a bit steep. It's not that there isn't ample onboarding tools, but the structure of the software is far more complex than a quick to-do list, which scares some people a bit.

Then again, that is to be expected for software that is capable of handling the levels of complexity that ClickUp can. So definitely not a negative in my book.

November 2018

Ernesto Enrique from Bandit. The most wanted talent

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

November 2018

Best task manager in market

Pros

It's difficult to me choose one or two features because ClickUp is fulled of unlimited features and posibilities. The most loved feature I must say the views, Caleandar (sync'd with Google), Board (Kanban Style with custom columns OMG I LOVE THIS ONE) and List!....

The way I can create a task using / commands allows me to create a task very very fast without mouse, this is an unique feature.

I have to mention the Mobile App, it's really awesome, another apps lack in features vs their webapp but ClickUp have unlimitless features in the mobile app too.

Lest talk about design, the position of items makes readability much more easier than another apps even with tons of info for every screen of the app.

Finally I have to mention dark theme, love it!

Cons

This app is really amazing, as a Web Developer I need to mantain every task very well organized. I tried a bunch of another apps before ClickUp and after weeks of testing I fall in love.

But yes, I have to mention 2 things that they could do better, Light Theme es very very light, the app looks very cheap in light theme even with high contrast, I dont like it...

Second thing is the load time, it's pretty slow to me, yes, I know the app have too many things to load and no problem with that but I wish the minimize to tray feature doesn't close the task because if I maximize the app open it again and that takes the same amount of time than open a task not in my tray.

November 2018

Ryan from Bonnier Books UK

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Simple and intuitive

We are an in-house IT dept across a few sites, so we use it for stuff like keeping track of things that needs to be done that don't quite fit into our ticketing system (e.g. users coming and leaving the company), but we also use it for network infrastructure projects and any in-house development tasks that we're working on.

Pros

The ease of use is phenomenal. We were able to import our issues from JIRA into ClickUp tasks with ease. We have separate spaces for different stuff -- 1 for development, 1 for general IT junk and another for network infrastructure. The feature set is fantastic, including the features that are available to free users, with more features being added all the time thanks to the ultra-responsive devs. All of this is great, but I think my favourite part is how ClickUp deal with consumers. Substantial new feature requests are often turned around in a few months and the support team are always really friendly and helpful.

Cons

When we imported from JIRA, instead of filling out various fields it would just write the issue info into the body of the new task, which wasn't ideal. I raised this at the time with the support team so they may have resolved it by now, I'm not sure. Another slight issue is the speed. I don't notice it so much on my newer machine but my older machine it was slightly difficult because of this. Impossible to run on Raspberry Pi as well, it will take several minutes to perform basic operations.

November 2018

Joshua from Heartland a Global Payments Company

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great Project Management Software for my Leadership Team

Great, I highly recommend ClickUp to everyone I encountered that is managing teams or projects. It's so easy and affordable (free for many) to get started and start to keep your team organized and completing tasks and projects on time. To go from constant in-person meetings and weekly reports to having immediate visibility into all 5 of my managers initiatives has been amazing.

Pros

Extremely easy to get started and manage projects with helpful videos to help introduce you to the concepts used to organize your spaces, projects, lists, and tasks. More flexibility than other products which allows us to manage varying types of projects in different ways within the same team. Enjoy switching the same project between Lists, Boards, Box Views at any time depending on my needs. Custom statuses have also been a great feature for us to have at the project level.

Incredible the number of features available in the free version. I will be upgrading my team to the very resobalbe per user price just based on the amount of value we get from the tool.

Cons

The flexibility of having projects across multiple spaces is powerful, but I struggled with the visibility to and the management of tasks crossed multiple spaces.
Have not found a simple way to roll up the status and completion percentage crossed projects for an overall view towards our OKRs. May just be I have not found this yet.

February 2019

Shannon from Pathos Grin Publishing Ltd. Co.

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2019

Best Project Management System for Freelancers and Independents

I love ClickUp. I honestly do. I was so excited to find a project management system that works so well for me since I'm a small fry who can't spend hundreds of dollars a year. I love seeing their rollout emails and seeing how customer-driven they are. I'm so pleased.

Pros

I went through about a dozen project management system trials before finding Clickup. I have a variety of intense projects that require organization, timelines, interconnected parts that are difficult to navigate without a system. A lot of the other PMSes cost $60 or so per month for a "team of 5" despite the fact that there is only one of me. ClickUp has Gantt charts which I need, the kanban cards that a lot of other people like, calendar integration with Google, an in-browser timer, to-do lists, daily schedules of what's due, etc., etc. And their development team is super responsive to feedback.

Cons

I wish there was more flexibility in their Gantt charts. For instance, Wrike has a larger variety of relationship types, and ClickUp currently only has finish-start functionality. I'd love that to be widened. I also wish there were more visual elements to planning in the chart. For instance, if I'm wiggling a schedule in the chart mode, I can't see the specific dates unless the date range is tiny. It would be cool if I could see a tooltip with the date range I'm selecting for ease of use. I'd also like them to have set dates for specific events date-locked so I can't accidentally push things past a hard boundary. All that being said, I haven't requested these functions yet, and these are minor compared to all the functionality and improvement in scheduling I've benefited from already.

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

September 2018

Simplicity is power!

That was a great solution for our business as we didn't need any special knowledge to manage really great task management software. It was complicated to scale it to bigger business thoung due to variety of team demands.

Pros

We used this software for more than a year until our corporate standards forced us to move to JIRA.
What I like the most about ClickUp is its lightweight UI design. We were team of 50 and there was about 20+ junior members there. With ClickUp delegation was really easy as I was able to create tasks in format sufficient for particular team meembers. In particular, while checklists worked just fine for junior team members, more abstract tasks created by peredefined templates worked good for senior members, who wanted more creativity freedom.

Cons

Migration from and to JIRA was really challenging.
We needed to involve consierable engineering effortto leverage their API to export the data in sufficient format.
Also when I needed to collect some KPIs such as work balance between planning and implementation tasks, that turned out to be really tricky as to get time spent on tasks statistics.

February 2019

Tyler from Home Care Pulse

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

All the features you'd ever want and more...

Our interactions with the ClickUp team has been great. Fast response and everyone is helpful and friendly. It took some time to get out team onboard and show everyone how to set up and best use the software.

Pros

ClickUp pretty much does it all. From granular task recurrence options to Gantt charts, ClickUp has pretty much every feature you could ask for. The software is very flexible and you can structure everything how you want to meet the needs of your project or organization. It seems the ClickUp team has thought of almost everything. You can create task/list/project templates and organize your work to your heart's desire. It's been a boon for our marketing team and has allowed us to collaborate better since we have remote workers. Now I can see exactly what is on my teams plate. Oh yeah... and it integrates with pretty much everything. Want to see all your tasks on your Outlook or Google Calendar. Done. Want to track time spent on each task... you have a handful of options including a great Chrome extension created by ClickUp. It's a powerful tool and their development team is very active and receptive. They are very committed to delivering the best project management tool available and in just a few months we've already seen some great additions.

Cons

The UI can be a little cluttered and sometimes text is small. There is a learning curve since there are so many options and it takes some time to get your bearings and learn how everything works. It's easy to get notification/email overload though you do have very granular settings for those willing to customize.

March 2018

Jacob from Pioneer Lab

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Using ClickUp for Project Management is a great way to stay organized if you are a small team

This software helps me to stay organized with multiple different projects going on at one time. It's great for the solo-preneur who wants to store project information in a centralized location. Can take some getting used to for those not use to project management.

Pros

My favorite part of the software is the project and task statuses. You can easily customize your project workflow by adjusting how you categorize your specific phases for a project. Typically in other project management softwares the task is either assigned or completed. With ClickUp I can customize the different steps I would like to take each task through for a project type. ClickUp also has a really intuitive functionality when it comes to separating different workspaces. I work with many different types of industries, and I like to separate them completely in my mind. Thankfully they are still only one click away with ClickUp just incase I need them.

Cons

The User Interface feels minimal to the point that I sometimes don't know what I'm supposed to focus on while using. There are some experience issues such as slightly overcomplicating how to create a project or task. Overall, these things can be overcome with a bit of learning and time. I think it's worth it to stick it out with this software.

February 2019

Sébastien from Omnívoro

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Of the many alternative task/project management solutions I tried, ClickUp is simply the best

I use ClickUp as a complete solution for task and project management for everything that's personal. When I get to work on a team, I will clearly consider ClickUp and promote its use but so far, I haven't had the chance to use the "team" version. For my personal use, it hasn't failed on me once. I usually pin a tab in the browser to have access to my main "Space" (where projects are listed) and will check back once in a while to make sure I'm heading in the right direction. To me, the most useful features have been the ability to filter the "List" view and combine tasks by both priority and due date, but I must admit that it is very useful to be able to switch to other views ("Time" and "Board") to have a different representation of your workflow.

Pros

In my opinion, the interface is clean, it supports many settings including a very well integrated dark theme, the ability to filter tasks (and save filters) is quite useful, managing separate projects and sub-projects is a breeze as the hierarchical structure is fantastic, it has nice keyboard shortcuts, it supports a fully synced mobile version, it even has apps for different operating systems (including Linux!).

Cons

The mobile app is a bit more limited in what it can achieve compared to the desktop version, but so far this hasn't been a problem for me. Some setup is easier done on the desktop version, but then everything is fully usable on both versions after the initial tweaking on the computer. For example, assigning tasks in bulk was much easier on the desktop and I couldn't see all my tasks in the "Time view" on the mobile app, so I ended up having to assign all tasks to myself on the desktop version, which was way faster to do as far as I can tell.

August 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Clickup provided Visibility and Trackability to bring an out of control vendor to attention

We started by trying to gain visibility and trackability on a vendor-led project and spread to project management. We are tracking issues, managing projects and providing extended enterprise communication with disparate entities and geographic locations via clickup.

Pros

Ability to quickly deploy and get a good result: 1 week to deploy, 1 week to rollout to project team, 1 week to start seeing results. 4 weeks in I, as the customer, now have visibility into what the vendor is doing/not doing on the vendor led project that affects 12 separate locations. I am able to set KPI for the vendor to work by. The visibility and trackability provided the ability to hold the vendor accountable for results, provide a means of communicating out to the stakeholders what is happening on the project as well as a means for receiving feedback from non-tech customers. Customers are able to quickly pick up the issue tracking implemented and run with it. We love the ability to see all comments/conversations on tasks using the "bell" or notifications icon that shows all the conversations for all tasks in one location. Priceless feature. The customer service is outstanding...they caught an error, fixed it and notified me before I even discovered the error had occurred. Who does that?

Cons

The way is is right now makes it hard to complain. It exceeded my expectation after heavy use and now we are working to move from the free version to integrate the paid version into our project. It is a newer tool so there are features that would be nice to have, more integrations, etc.