About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar.

Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time.

Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edi...


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Supported Operating System(s):

Web browser (OS agnostic)

2,026 Reviews of ClickUp

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,515)

1,515

4 stars

(460)

460

3 stars

(42)

42

2 stars

(8)

8

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 2026 results

June 2020

Brenna from Quillsilver Studio

Verified Reviewer

Company Size: 2-10 employees

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Perfect project management system for my small business

It's been great! I really love it, and it quickly became an integral part of my workflow. It's the only platform I've found that offers everything I need without having to find other apps to fill in the cracks. It's really a one-stop solution for my small team. The customer service/outreach team is also great, and they are really responsive to questions and feedback.

Pros

It occupies this unique niche of still having a ton of functionality and granularity, without being unwieldy. We're a small company, just 3 employees, so most of the big project management softwares have features that we don't need at a price point that is too high. ClickUp has every feature that I was looking for to keep myself and my team on track day to day, measure our availability, and forecast out our projects. I've used most of the popular softwares and ClickUp is far the best.

Cons

There is a bit of a learning curve as you learn how the system handles hierarchies and terminology (like "spaces," "lists," "views," and how they're nested) but it only took me about a week to get comfortable with using it. The calendar is occasionally glitchy but this usually resolves quickly.

Reasons for Choosing ClickUp

ClickUp is the only one that had all the features that I wanted at a price point that worked for my company.

August 2020

Len from Cirious

Verified Reviewer

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

August 2020

truely, one app to replace them all

we needed an application that would help us manage several diverse projects in parallel, with as minimal overhead as possible while still being able to keep us on track. Ease of use and adoption was important for us also as a small company we cannot afford much downtime to train. we've developed several web/mobile apps ourselves and we must give kudos to the ClickUp team for an excellent job with their product. We are looking for to using it even more over the coming year.

Pros

excellent featureset ! we are able to move from one view to another seamlessly which has been great in helping manage our (too) many projects. The tool is very flexible / configurable as well. We've used many task/to-do/project management apps over the past decade and this ClickUp is definitely the most comprehensive and flexible we've used. Their tagline, "One app to replace them all." i thought a bit boastful...until we used it for a few week. They have earned the tagline...several times over... Also - we are still using the free version. Have not found it necessary to upgrade (yet).

Cons

minor..a few more videos on how best practices/how to use would be appreciated. Also - would love to be able to easily annotate / leave notes with pen input...though that may prove impractical.

Reasons for Choosing ClickUp

1. the vast featureset 2. ease of viewing projects from different perspectives (timeline, board, mindmap, calendar...etc.)

April 2020

Frederic from REFLEX CES

Company Size: 51-200 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

April 2020

Good tool, but need some improvements

Simple way to see who is doing what. Also easy to request someone for a specific task. Everyone sees resource availability, so arbitration is faster.

Pros

Easy to use. Clear and intuitive interface. Easy to assign tasks for the week and update it. Calendar view is very efficient for planning weeks.

Cons

Limitation for saving views (for Guest AND for Member) in unlimited plan. To get all features we need to upgrade to Business/Enterprise plan and convert Guest to members: way too much expensive. A full import/export (JSON?) feature, not the current limited csv format, could improve compatibility with our internal custom tools. Moving a small bunch of tasks over the time is easy, but moving many tasks is quite annoying.

Reasons for Choosing ClickUp

Free plan let us test features before paying. It seems adapted to our needs.

September 2020

Rudolf from Footprint

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

September 2020

Best of all for tasks and project management

Pros

I've tried them all, both the well-known project management tools and the newer ones, more document-oriented. ClickUp has the absolute best development team, listens to their community's voting platform and reveals new features every week. At the same time, their packages are reasonably priced, so affordable for many. We run a small real estate development company with ClickUp.

Cons

Their UI could be cleaner and their mobile app should be relaunched for sure. With their latest implementation of 'Automation' it looks very promising, and I hope they can keep up with the new players and make ClickUp more document oriented.

Reasons for Choosing ClickUp

While I like the document-oriented approach of the other apps, ClickUp has one of the most mature task and project management products.

June 2020

Shauna from World Tree Limited

Verified Reviewer

Company Size: 1 employee

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

My new best productivity friend

What's not to love? I started using ClickUp as a way to help organize and provide structure to my day. What originally drew me in was its ability to take tasks and break them down into subtasks (with checklists and notes), to turn tasks into calendar items, and to create task-level estimates that can then be tied back to time tracking (with Harvest integration!). I've since started to recommend it to everyone I know, because it's filled that need *and so much more,* without getting difficult to use.

Pros

I came for the features, I've stayed for the customer support. The ClickUp team is constantly taking (and asking for!) feedback and feature requests *and then acting on those requests.* Their request/bug site is full of requests and a very large portion of them have responses from ClickUp and have been implemented. And they have cracked the challenge of having all these features in an easy-to-use interface.

Cons

I really only have two issues: 1. The browser extension has trouble with any cookie blocking settings, and the official solution is to turn off blocking all third party cookies. That's totally not acceptable, because it defeats the purpose of the setting. There are ways to allow the extension to work without opening that gaping hole, and those solutions need to be made the "official" way and the devs need to find a way to make that not necessary to begin with. 2. The desktop application is Electron. It works, and it's kind of nice to have continuity between the web and desktop app, but I think it would unlock so much more power (and reduce its resource footprint) if they invest in making native-code applications. In this day and age, it's easier than ever to be able to do this, so while it is certainly an investment, I think it's a worthwhile one.