About dotloop

dotloop is a cloud-based real estate transaction management solution designed for brokers, teams, agents and service providers. Primary features include transaction management, workflow tools, audit trails, eSignatures, document management, task templates and reporting.

dotloop allows users to manage transactions, edit, share and e-sign real estate documents. It also offers compliance, storage, form editing and digital signatures features. Users can view their business performance using the reporting tools.

It provides compliance management and real-time notification features for changes in deal status. dotloop offers integration with Boomtown, Inside Real Estate, LionDesk, RealGeeks, Zurple, SweepBright, SnapNHD, Google ...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

423 Reviews of dotloop

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(320)

320

4 stars

(68)

68

3 stars

(16)

16

2 stars

(6)

6

1 stars

(10)

10

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 423 results

September 2019

User Profile Picture

Heather from Buildingpahomes.com at Iron Valley real estate of Central PA

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

An essential for a real estate agents!

Excellent!!

Pros

The mobile app on this system allows me to create and share documents quickly and from anywhere. Documents auto fill with transaction information When opened and already has signature places assigned for buyers and sellers to sign. I can share to email or text a document to their phone for immediate signatures. The task lists and reminders are essential to my every day business. And activity log helps me track activities of lenders and other transaction parties so I can see if they view documents or when someone has signed. Push notifications from the mobile app let me know immediately when someone has signed a document so I can share it to the appropriate party. Messaging with in the app allows me to be able to keep all transaction emails messages and notes in one place. I can add pictures of deposit checks or scan multiple documents from my phone directly into the file.

Cons

I have to add an email for each roll including the opposite party which I don’t have access to

Reasons for Switching to dotloop

Dotloop has so many possibilities & features that other systems do not offer and functions easily specifically on a mobile device!

June 2020

Lena from Redux Realty LLC

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2020

Review

Overall the experience is great. Easy to use and navigate.

Pros

I like the ability to see all the documents together when I am in a loop. Very easy to add and edit documents. Shortcuts are my time savers. The links to "how to" video are super helpful and can be shared with other users

Cons

If the fields overlap by accident, the documents can't be saved. It doesn't provide exact place/ page that has overlapped fields, rather just mentions letter and a number with an error message that that document can't be saved.

Reasons for Choosing dotloop

it was already set up when I joined the company

October 2019

User Profile Picture

Josh from The Results Team

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2019

Making Transaction Management Manageable

As mentioned above, Dotloop allowed our small team to transition away from paper-based processing to a fully digital solution. Our team was able to closer over 100 transactions per year with a single adminsitrative transaction coordinator thanks to its templates and task tracking systems.

Pros

Dotloop has a clean, intuitive interface (especially after their most recent design update). It helped our small team clear over a big hurdle of allowing our ops team to efficiently manage transactions while simultaneously allowing our agents to check on progress with as little friction as possible. Dotloop made it possible for our team to finally forego paper files and transact fully in the cloud.

Cons

Despite multiple attempts, our team never really trusted the more complex features of Dotloop (individual user permissioning in particular). Whether user or system error, we had several instances where non-team users were seeing notes, documents, or contact information they should not have seen. As a result, we used Dotloop for internal processing only, which means we had to look elsewhere for client-end solutions.

Reasons for Choosing dotloop

Dotloop came highly recommended by other brokers in our firm. In addition, Dotloop seemed (at the time) to be the most standalone product—the other options required us to change our workflow to fit their system, as opposed to their system conforming to our way of doing business. Dotloop was much more flexible in this regard.

Reasons for Switching to dotloop

Top Producer is an old piece of software, and the age showed around the time we switched to Dotloop in 2017. We attempted to use Top Producer's transaction management solution, but it just wasn't up to par with what Dotloop was offering (either in feature set or usability).

March 2021

Kyle from Rougeux & Associates PLLC

Company Size: 2-10 employees

Industry: Legal Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

March 2021

Does Exactly What You Need it To

I recently used dotloop to manage all the documents involved with selling a piece of real estate. I had previously used Docusign, which I didn't really have any issues with, but this time went with dotloop. We found just as good if not better than Docusign.

Pros

Dotloop made it easy to see what documents were ready/complete, which still needed to be signed, and by whom they needed to be signed. It made the "workflow" involved in selling a property and all the paperwork that entails incredibly streamlined and painless.

Cons

It's difficult to not like anything about dotloop as a user. I could just pull it up, see what documents still needed my signature, review documents i'd already signed etc. It just works.

Reasons for Switching to dotloop

Third party insisted we use this product instead.

September 2020

Gina from BHG Ellie & Associates

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

September 2020

It's Okay....

I has to use this software while I was on a team. I was happy when I left the team and didn't have to use this any longer. I'm sure it's a good program, just not to my liking. I had to figure out how to use other programs of this type, and this one I just couldn't get it right.

Pros

dotloop does allow for file sharing, but I found it to be just a little confusing. I just never really got the hang of it. I like other programs much better.

Cons

To me, dotloop was way too confusing. I don't like this software since I found it not to be very user friendly. I know that other people I have worked with like this software, but I could never quite fully figure it out. Not in my top 10.....

Reasons for Switching to dotloop

My company requires we use this software.

Response from dotloop

Replied September 2020

Hi Gina, thanks for taking the time to share your feedback regarding dotloop. I'm sorry to hear that you did not have the best experience in using our software. I know there's a learning curve whenever people switch to a new product. With that in mind, I'm curious, did you go through any of our on-boarding videos? Thanks, Nick Wright Customer Marketing Manager