FreshCheq Software


 

FreshCheq is a cloud-based task management solution that caters to restaurants of various sizes. Features include kitchen management, franchise intranet, percent-compete tracking, quality control and more.

FreshCheq allows users to maintain logs for various parameters such as food temperature, food wastage and consistency of the food items. The solution also offers a reporting engine that enables users to generate custom reports, spot trends and make specific business decisions.

Additionally, FreshCheq features brand customization capabilities and real-time updates, and it provides users with mobile applications for iOS and Android devices.

Services are offered on an annual or monthly subscription basis that includes support via phone, email and live chat.

 

 
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

50 Reviews of FreshCheq

Showing 1-20 of 50

 

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Chad from Buffalo wild wings
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Saves time and paper

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This is a very effective way to report temps and inspect the restaurant throughout the day. It is efficient in comparison to pen and paper. Saves printing copies daily which saves ink and paper.

Cons

Corrections should be allowed at the end of the questionnaire. It would be nice if there was a list of fails at the end instead for having to do them individually as many products may have been in the same conditions.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: September 2018

September 2018

 

Thank you, Chad, for your feedback and we are thrilled to be a Buffalo Wild Wings partner.

 

Tami from Pizza ranch
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Daily use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's alot easier and faster to track easier to review quicker to track I like reminder but would be nice when not working I could turn off

Cons

Only problem is when you hit wrong button there is no way to go back and redo would be easier when mistake made

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: March 2018

March 2018

 

Hi Tami, Thanks for your review. In your dashboard, you can turn off your text alerts for your days off. Additionally, the platform allows you to go back one entry to correct mistakes. Since FreshCheq is an accountability platform, it would not make sense to allows for edits once the log is complete.

 

Louis from Buffalo Wild Wings
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2018

March 2018

Generally very easy to use. Lags on occasion but not a huge deal.

Ease-of-use

Functionality

Product Quality

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Functionality
Product Quality
Quality

Allows us more flexibility when completing line checks. Can get them done faster with more than one person as well.

Pros

The site is accessible on any phone, tablet, or pc and multiple people can work on the same check or different checks for the same period at once.

Cons

The site occasionally lags which can cause issues when on a touch screen phone like a temperature not being correct when you hit enter. Generally fixable by redoing last measure but can be annoying,

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: March 2018

March 2018

 

Thank you for your review, Louis.

 

Joshua from Buffalo Wild Wings

March 2018

March 2018

It's pretty good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Very easy to use, didn't take long to get used to using the website. Everything is always set up in an easy to use situation.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: March 2018

March 2018

 

Thanks for your review, Joshua!

 

Liddia from Moe s Southwest Grill
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

It is very easy to use when I'm at work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Organizational skills, getting the crew to understand business, keeping everything for records, and able to keep things in one place to find it easier.

Pros

It helps my company stay organized and helps us keep up with inventory and task that need to be completed.

Cons

Sometimes it has a mind of its own and starts glitching and putting stuff that I didn't put. And I wish it had some way of notifying you on when it's time to do something on your to-do list.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: March 2018

March 2018

 

Thank you for your review, Liddia. FreshCheq does have a text alert feature that will alert you when a checklist or log is due. Please speak with your manager or owner and request that you receive text alerts.

 


March 2018

March 2018

Overall good.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
Value for Money
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Support
Pros

Ease of use. User interface is well setup. Able to use on any smart device is a definite plus. Once setup properly, checking items is easy.

Cons

Not able to change items per station at The store level. All stores are not set up the same. Takes more time to complete as some items are duplicates or irrevelent.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: March 2018

March 2018

 

Thank you for your review. All logs and reports are customizable if you have Owner permissions. I recommend discussing your proposed changes with your owner.

 

Sandra from Moe's Southwest Grill

March 2018

March 2018

I have found it easy to keep and access all records pertaing to temperature checks.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

The ability to quickly and accurately record temperatures. It is easy to use When it is necessary to recall a day or week .

Cons

I found that trying to chamge thw order of the logs was not as user friendly as i would have liked. The support was great.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: March 2018

March 2018

 

Thank you for your review, Sandra. We are rolling out some improvements this month that will make the logs easier to change. We appreciate your business.

 

Taylor from Moe's Southwest Grill
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Overall we like freshcheq just wish you could go back and edit an entry.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

It is so much better than paper line checks. Makes the line checks more time efficient. Easier to train staff on.

Cons

I do not like that once you enter in a temp you can not go back and edit. I have accidentally entered in a 14 instead of a 140 and can't go back and edit this without starting a whole new line check.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: March 2018

March 2018

 

Hi Taylor, thanks for your review. There is an option to re-enter the previous item. Since FreshCheq is an accountability app, it would be counter productive to allow entire logs to be edited.

 

Jeff from Buffalo Wild Wings

March 2018

March 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

It texts out reminders of what needs to be done through out the day. Helps the team and I to make sure it gets done everyday.

Cons

Set up is hard, and moving items around can sometimes be difficult. Overall it's a really good tool to have at the store.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: March 2018

March 2018

 

Thanks for your review, Jeff. You are going to love the new features that have been rolled out to make managing the logs easier.

 

Vanessa from Buffalo Wild Wings
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2018

March 2018

Very Self explanatory, puts you in to a routine with daily checks rather quickly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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it makes me accountable to my daily routine, and the necessary tools needed to run an efficient operation.

Pros

This program is a great addition to our team. It saves greatly on amount of paperwork that we used on a daily basis. It gives you all your resources and tools right in the palm of your hand. Very quickly to catch on, and become a tool, part of daily routine.

Cons

The only thing I wish I had more control over, is access to tweak features, or make necessary changes according to my store.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: March 2018

March 2018

 

Thank you for your review, Vanessa! Each store has the control to customize their logs and reports, unless otherwise stipulated by your store owner or the franchise. I recommend discussing your proposed log changes with your owner, who has permissions to make the changes.

 


March 2018

March 2018

Very Good So far, easy to use. Helps us deliver on food saftey

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Allows us to hold people accountable and create data reports for a call to action.

Pros

What I like the most about this software is the ease of use. When you have a lot of other things to do simple is always sweet.

Cons

What I like the least about this software is all the colors on the interface. I would clean it up so it is easier to read.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: March 2018

March 2018

 

Thank you for your review.

 

Sharon from Pizza Ranch
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support

No paper clutter and very easy to use.

Pros

I think the software is very easy to use for the most part. It is a great and easy way to keep track of things without the clutter of papers.

Cons

It's hard to fix mistakes when you type in the wrong temps like I seem to do with my fat fingers on my phone.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: March 2018

March 2018

 

Thank you for your review, Sharon. There is an option to re-enter the previous temp if you make a mistake. We are happy to offer some re-training if you feel that you and your staff could benefit from it.

 

Shawn from Buffalo Wild Wings
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Works well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
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Pros

Freshcheq is a great program that saves greatly on the amount of paper used on a daily basis. Before freshcheq, we used almost a half a scane on paper printing our check lists. Now I can easily walk my line with my checklist in hand.

Cons

I wish that I had more access to make changes to the setup of my check lists. I also wish we could organize it better.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: February 2018

February 2018

 

Thank you, Shawn, for your feedback. I think you will be pleased with the new features and checklists that are being released within the month.

 

Courtney from Pizza Ranch

February 2018

February 2018

It is good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

It's easy to use. It is very self explanatory and you know right away if the temps are right or wrong.

Cons

I do not like how you can't go back to a missed log. It's something that could come in handy some days.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: February 2018

February 2018

 

Hi Courtney. Thank you for your review. Since this is an accountability tool, allowing for logs to be completed after their scheduled times would be contrary to the goal of accountable, consistent logging.

 

tesla from Moe's Southwest Grill

February 2018

February 2018

Great system, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Pros

That it's electronic and not paper, easily to navigate. That it records and stores all of the logs. Can receive emails about not completing logs.

Cons

Wish it had voice to record temperatures- gets some what messy when trying to type in temperatures.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: February 2018

February 2018

 

Thank you for your feedback, Tesla. As voice technology improves we will entertain your idea. We are glad that you find it useful.

 

Katie from Moes

February 2018

February 2018

Better organized

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

Easier for organization and no papers to print out. Everything in one place. Don't have to worry about food on the papers that were spilled. Can tell if staff is doing them from home.

Cons

We would sometimes accidentally put in the wrong number and we were not able to go back.
Staff would forget to charge ipad and would forget completely to do it.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: February 2018

February 2018

 

Hi Katie! Thanks for your review.

 

Brandon from Buffalo Wild Wings
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Great website and app. Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Support

Easy to use and track for daily use. Breaks down errors and can be used for seeing trends throughout the business

Pros

Easy to use and understand. Adminstration side is user friendly also. I've never had any problems with this product. Customer service is great if you do happen to have a problem

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: February 2018

February 2018

 

Thank you for your review, Brandon! We are thrilled to have you as a FreshCheq customer.

 

Callie from Buffalo Wild Wings
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

useful for accountability.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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making sure i am able to hold my managers accountable for what temps they are recording and making sure they are checking each item.

Pros

I love how organized it keeps us. both with making sure they are getting done but also accountability so they are true numbers. being able to see exactly who did what check at what time helps us be more accurate.

Cons

it is clunky on tablets. Especially when setting up lists and what order you would like to view items. Also hard to pull items off your list. we have LTOs that are constantly moving and getting any line check changed is a hassle.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: February 2018

February 2018

 

Thank you, Callie, for your review!

 

Justin from Pizza Ranch

February 2018

February 2018

New, Fun and trendy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Pros

It's easy from a big picture aspect of being able to look at multiple stores all at once. I like that you can easily go between stores. I like the text alerts, as it allows us to get that friendly reminder during those busy rushes.

Cons

I think having to log-in all the time is a challenge for many. Also, having it as a hard and true app that could save data offline would help a ton. Then when get connected to online it would push the data.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: February 2018

February 2018

 

Hi Justin, thanks for your review. If you select the "Save Password" option, your tablet will remain logged in for 12 hours. We appreciate your business.

 

Andre from Moe's Southwest Grill
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Love this program. It helps keep all daily needs organized

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Support

Organization. I am a very detailed person so this helps me and my team be more detailed.

Pros

The ability to edit, the alarms keep you on top of what you are needing to do. I also like the fact that you can have the whole team included in the program feature.

Review Source: Capterra

  Response: FreshCheq, FreshCheq

Date: February 2018

February 2018

 

Thank you for your review, Andre! We are thrilled to have you as a FreshCheq customer.