About Helix ALM

Helix ALM is an application lifecycle management (ALM) suite that enables organizations to scope, design, execute and track the application development process. Modules and key features include issue management, project collaboration, resource management, process automation, dashboard creation and reporting.

Helix ALM suite includes Helix RM (requirements management), Helix IM (issue management) and Helix TCM (test case management). It also integrates with Surround SCM solution to provide users source code management functionalities. Helix ALM’s item list feature enables project managers to assign projects, track progress and manage project timelines.

Helix ALM’s dashboard helps team leaders track performance metrics, create data summaries...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

24 Reviews of Helix ALM

Average User Ratings

Overall

4.04 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(6)

6

4 stars

(15)

15

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

August 2020

Harold from Intertech Engineering

Company Size: 11-50 employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Helix ALM all in one package

Great, used on numerous projects. I prefer it vs a number of other tools I've used: Doors, Confluence, Jira, Jama, Matrix, Trello, Rational, and in house custom.

Pros

There are numerous packages out there but few that are all in one - one support center packages like Perforce Helix. People often forget that the biggest investment is the user's learning time and having s flexible tool with strong support and ownership is essential. Many other tool packages depend on email or user group/forum support that is unpredictable for each of the "linked" parts of the tool set. I've spend many hours to days trying to find help for problems on some of these. That said, I like that Helix in "insanely configurable", flexible and strongly supported with phone center, tutorials, examples and templates.

Cons

Round tripping items with MS tools as Word & Excel somewhat cumbersome. Editing in Helix vs familiar MS Word limited.

Reasons for Choosing Helix ALM

All in one tool and phone support center.

September 2017

Shannon from Hologic, Inc.

Company Size: 5,001-10,000 employees

Industry: Biotechnology

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

September 2017

Powerful tool for product development, learning curve is difficult for new users (using 2015.1.2)

centralized requirement, bug and test tracking with a complete audit trail of edits, as well as "easy" automatically updating trace matrices.

Pros

Captures requirements, bugs and testing all in one place, instant update so people are all using the most up to date version, easy to add new users and licenses, can update fields and text easily to better suit project needs,

Cons

Word export challenges mean that the team won't use the export feature any more and instead has to make the update twice - once in the ALM and once in our "official" word version Test case and Test Run setup isn't WYSIWIG when embedding images into test steps, greatly annoying my developers Test Run system is not adaptable to mechanical testing, where there is one test setup and then many samples to run on a simple test (like a pull test) - so we have testing in multiple places. Validation overhead for medical device software tool requirements means we can't easily update (which means we can't update without spending on re-validation) The tool is not particularly user-friendly - I've used it for years and know where almost everything is, but new users, particularly less tech-savvy ones, have an extremely difficult time moving items through the workflow and executing tests in the system.

October 2017

tim from itw

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

October 2017

the product is an example of an old desk top application

Pros

nothing about this product can be said to be good , it is old , cumbersome and clunky . the product needs to be refactored and replaced

Cons

poor reports - difficult to create can not have different type of issues does not really support scrum approach

Response from Perforce

Replied March 2018

Thank you for sharing your thoughts, Tim. We're sorry to hear that your experience hasn't met your expectations. Our support team is always ready to help you and can be reached at support@seapine.com. I'd also like to follow up and learn more details about your experience (and how we can make it better). Helix ALM receives quarterly updates to both the desktop and web clients. You can use both clients with your license. Our top priority with product updates is to make it easier for you to use. It's true that you can't have different types of issues in the Helix IM module. But you can differentiate between issues using a field type (e.g. feature request or bug). Helix ALM also lets you use different item types for requirements, requirement documents, test cases, test runs, and issues. Contact support@seapine.com if you have more questions about this. -Jeni at Perforce Support

October 2017

Ken from Christie Digital

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Functionality

3.0

October 2017

Helix ALM has the necessary core features but needs work in terms of usability

Through this software, I was able to successfully document software specifications that were linked against test cases, and ultimately used for test runs. This allowed our team to much better understand just how much more work was required to be done and how far along we were in terms of the QA testing.

Pros

The software contains good functionality for linking various bits of information together between the different modules that we use (requirements, test case management, defect tracking). It's also has the flexibility to be configured to work with many different kinds of workflows (we know because we've gone through a number of different design processes over the years that we've used this).

Cons

The text editing is the portion of the software that I like the least. Copying and pasting seems to mangle linefeeds, building up a nested list of bullets has inconsistent behavior, and trying to create/edit a table is incredibly awkward. The text editor is still functional, but it's fallen below the minimum expectations for a text editor in this day and age.

September 2017

Judy from EFJohnson Technologies, Inc.

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

4.0

Functionality

3.0

September 2017

It does Everything, but not always easily!

It enforces a decent workflow for trouble tickets and testing.

Pros

I like that it ties everything together and if you have things set up correctly, you get great trace-ability. It is VERY powerful, and flexible.

Cons

With so much flexibility comes a LOT of configuration. And it's not always easy to modify your workflow once it's been in use for a while. I really don't like that I have to kick everyone out of the project to make the tiniest change to the workflow and events. The cost of licenses makes it hard for us to have enough for everyone.