About Hub Planner

Hub Planner is a cloud-based project management solution suitable for small, midsize and large businesses. Key features include resource scheduling, project planning, timesheets, reporting and analytics.

The resource scheduling module provides drag and drop personnel scheduling feature. It provides team members availability, overbooking, sick and vacation days information. The heat map feature provides gaps in production schedule and allows users to view team capacity.

Users can group team members based on skill level or department and team members can be filtered based on location and skill sets. The timesheets module tracks the actual time spend on projects versus the time originally booked. It offers integration with iCal.

Hub Planner is of...


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Supported Operating System(s):

Web browser (OS agnostic)

47 Reviews of Hub Planner

Average User Ratings

Overall

4.28 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(20)

20

4 stars

(20)

20

3 stars

(7)

7

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 47 results

August 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2020

Structure to our time management and leave requests

Overall, the experience has been a good one. I can't complain, honestly.

Pros

Before this software, my company used to use an excel sheet which had to be filled in at the end of the week every week. It was very tedious and I used to forget to do it quite often. We also didn't have a formal way of requesting vacation leave and checking exactly our leave balances. We now use Hub Planner to do both of these things. Additionally, our head of department assigns tasks and there are hours allocated for each task which really helps with resourcing and balancing the workload.

Cons

A real-time tracker would be nice. Something like a button that you click on when you start on a specific task and then click again to stop it. I would also like to have it as an app on my phone. I am not sure whether it exists already and it's something the company has not informed us about. Correcting mistakes is always difficult as well. I have to contact the administrator every time I input data in a wrong field.

Response from Hub Planner

Replied September 2020

Awesome, thanks so much for the super positive review! I'm glad the process of migrating from spreadsheets to software was a positive experience and the overall capacity planning has improved for your team. The good news is that a new version of Timesheets is on the way ! Do keep an eye out on the blog for new feature releases and updates. https://hubplanner.com/blog/ Best, Team Hub Planner

June 2018

Julie from Averna

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

An incredibly well-designed and user-friendly product to plan efficiently, from everywhere!

Pros

Hub Planner is a great visual tool to easily plan your capacity and make quick decisions. The user-interface is extremely well-designed and easy to use. The search (filter bar) capabilities to sort through your resource pool and look for specific set of skills is my all-time favorite! The custom reports section is also what makes Hub Planner great as you can really pick and choose the exact information you need. Finally, if something is missing or if you need assistance the support team in AMAZING! I can't tell them enough how impressed I am with their customer service every time I have a question or simple feedback!

Cons

It's hard to find something that I don't like about Hub Planner. Of course, there is always room for improvement and as a user you can participate by voting on features you would like to see them implement next. Although I hear the API works great, (I'm not a programmer) my dream feature to automate my report needs and some other tasks would be a way to connect directly to the database. Otherwise, Hub Planner is almost perfect :)

August 2020

Isabella from Persistents Systems

Company Size: 5,001-10,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

2.0

August 2020

It's ok, but...

It is okay, but for some cases, a workaround is needed.

Pros

It is good, that you have a tool where you can track the time you need to work on several projects and generate reports from it. Integrating it with other tools is also a nice feature (such as invoicing tools).

Cons

There are several small things that could be done much better, just to mention a few: - Include easy to use categories within one project, so that you can track time on task level - To make tracking time even easier include a start/stop timer function - When approving time cards for my employees and finding a mistake: In order to change the mistake, I need to deny the timecard, change the screen, go into editing mode for my employee and then edit, approve (on behalf of employee), change screen again to finally approve the timecard. Why not edit/approve the timecard directly on the approval screen for admins? - Decimal numbers of time tracking are screwed when exporting them to excel

Response from Hub Planner

Replied September 2020

Hello Isabella, Appreciate you taking the time to submit your review of Hub Planner. I agree, there are some things that can be improved for sure. Thanks for the suggestions, they are really helpful especially around the Timesheets function. We most certainly will take these and hopefully you will see them implemented in the near future. On your point for booking categories within one project. Have you tried the Booking Category Groups? This will allow you to assign specific booking categories for different projects? Super helpful when reporting time too that you can segment what you are actually spending time on. Here is a link to the press release: https://hubplanner.com/hub-planner-release-booking-category-groups-to-the-suite-of-resource-management-features/ If you need any further help, do reach out to us via https://hubplanner.com/contact/, we'll be happy to assist. Thanks, Team Hub Planner

September 2020

Ellie from London Borough of Waltham Forest

Company Size: 1,001-5,000 employees

Industry: Government Administration

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

September 2020

Useful and effective software

Overall, HubPlanner helps our management team in our Change department to view how much work resources anticipate they will do and how much they have actually done. We can see any gaps in time and so allocate a person more work or a new project. While most people are working from home, HubPlanner really helps keep track of what everyone is doing when you can't actually see them doing it.

Pros

There are a wide range of features and it is very customisable to suit our needs.

Cons

There are some limitations as it is not 100% customisable, but these are mainly small things, for example our working hours divide to be 7.25 a day (and 7 on Fridays) but it doesn't allow us to allocate smaller than 1 hour or half an hour. Also, on a laptop screen, it doesn't have a great view. Everything is quite chunky which makes it hard to view a few people's schedules at the same time. It would be easier if the customer support team shared individual email addresses rather than a generic one for the whole team so that you can continue conversations with a specific person.

Reasons for Choosing Hub Planner

It suited us best due to having so many different features we could make use of.

Response from Hub Planner

Replied September 2020

Hello Ellie, Capacity Planning and the ability to measure the scheduled versus actuals is a core competency of Hub Planner, I'm happy to hear that this is working well for you and your team. Especially in this current pandemic, Hub Planner has really helped a lot of teams keep up performance levels and track who is working on what and who is available. Thanks for your feedback. I myself have been switching from a display to laptop with the current working from home. I find the Ctrl & 0 or zoom in and out options work for me. RE customer support, 9/10 times, once an agent responds to an initial ticket, it is automatically tagged to that agent for any future responses. It's only if that agent might be on leave or not available or another department needs to step in for example, would another agent take over so that your query is answered more quickly. Of course, you can request the agent of choice too, the rest of us won't be offended :) Thanks again, Team Hub Planner

September 2020

Andre from Wrangu

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Functionality

5.0

September 2020

Accurate usage reporting

Pros

Ability to add notes to ongoing work and utilise the planned hours.

Cons

lack of notifications on approval of timesheets.

Response from Hub Planner

Replied September 2020

Hello Andre, thanks for posting your review of Hub Planner. Appreciate the suggestion for a new notification. We are in the process of developing a new version of Timesheets which will hopefully include the notification for submitted timesheets. Also, keep an eye out for the new notifications via Slack that will be coming your way very soon. https://hubplanner.com/blog/ Thanks, Team Hub Planner