Mavenlink Software

4.21 / 5 (396) FrontRunners

Our advisors have recommended this product 4 times in the last 30 days

About Mavenlink

Mavenlink offers services and solutions for project management, resource planning, collaboration, and project accounting. Mavenlink combines the robust functionality of a Professional Services Automation solution with intuitive user-friendly project management. It was designed for professional services and is well suited for businesses looking for resource management, project management, and forecasting tools.

Mavenlink's emphasis is on resource management and project management. Files are stored and shared with the team on Mavenlink and can be tagged to specific tasks.

Mavenlink offers support for resource management, time and expense tracking and management, planning, and reports and analytics. The centralized dashboard keeps users updated on the mo...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

396 Reviews of Mavenlink

Average User Ratings

Overall

4.21 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(167)

167

4 stars

(164)

164

3 stars

(45)

45

2 stars

(9)

9

1 stars

(11)

11

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 396 results

October 2019

Mike from BluprintX

Verified Reviewer

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Awesome platform that's only getting better

Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.

Pros

The reporting functionality Mavenlink offers is extensive and has enabled us to get much better visibility to our project, program, portfolio and resourcing data. Which in turn has allowed us to set/adjust our KPI/KRIs and better inform business decisions with the data we have available. In using Mavenlink how it's meant to be used, not only have we improved our business practices but our PMO has gained valuable insight into important aspects of the business that were previously siloed. The fact that Mavenlink actually continues to improve its platform based on user feedback is a massive plus, as new functionality becomes available to better utilize the platform.

Cons

There are some small (very small in most cases) problems we have with some functionality i.e. the naming/categorization of metrics in the reporting suite could be clearer, when approving/rejecting timesheets, adding a comment to a specific entry would be preferable, rather than the comment being published to all entries.

Reasons for Choosing Mavenlink

Fitted to our budget and offered functionality we saw as essential to resource management.

October 2020

Rachel from Proclaim Interactive

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2020

A Project Manager's Dream Software

Overall, I've been very happy with Mavenlink. While it might not be the least expensive software out there, it's very robust so you definitely get a great bang with your buck. Their customer service is top notch - I always get a quick response when I reach out whether through support or through my CSR. Mavenlink made me more efficient at my job. Before Mavenlink, I was having to reconcile budgets to know project health by using 3 or 4 different systems (one for time tracking, one for task management, one for schedules/resource allocation, and another for the project information). Mavenlink has saved me so much time, and it's easy for me to look back at projects and learn from them for future projects.

Pros

Mavenlink gives me a real-time view of project burn rates, utilization (billable vs. non-billable), and makes the life of a project manager so much easier. Being able to quickly look over all projects to check the burn rates (if it's green then it's good; if it's red then it's bad) saves me so much time.

Cons

Like any software there is some give and take. The only thing I would like added is the ability to make overall project budgets and resource allocations repeat each month like my tasks do. However, the entire task repeater part that we use was an integration that we negotiated to have built for us when we originally contracted with Mavenlink.

Reasons for Choosing Mavenlink

Mavenlink offered more robust features that required less integrations. We only had to have Mavenlink do one integration for us, and it replaced multiple other software/products.

September 2020

Brendan from Optimus SBR

Company Size: 51-200 employees

Industry: Management Consulting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Customer support

4.0

Functionality

3.0

September 2020

Good system but some frustrating issues

Useful overall, but the more time I spend with it the more I realize it is missing some key functionality that would save a lot of time. It's much more difficult to update a project in Mavenlink than past systems I've used, and I think there are some beneficial tweaks that could be made

Pros

From an ease of use standpoint, time entry and project creation is fairly straightforward. It's also nice to have access to so many reporting features, although I imagine that's even more valued by the leadership team rather than staff.

Cons

Three major issues stand out to me and my colleagues: 1- the software is very slow at times, and the more time I spend making edits to a project the longer it takes. In some cases, the lag is so bad that a task that should take 10 minutes ends up taking 30 since I wait so long for the system respond. The more tasks and individuals assigned to a project, the worse it is. Customer service suggested I delete my cache, but this was a temporary and fairly ineffective solution 2- It'd be great to have a simple place where I can see exactly how many hours a team member has on a project. Right now, we can only see time assigned to individual tasks, and then need to calculate the total manually 3- When tasks get extended or shortened, it'd be great to have a way to have Mavenlink automatically distribute time accordingly. For example, if I have 1 hour assigned for a 1-week long task, it'd be nice if I could automatically change this to 30min/week if that task were extended to being 2 weeks long. I know time can move automatically if the gantt is updated, but that only works if the task stays the same duration and hasn't started yet. Other systems offer this feature

September 2020

Andy from NxTurn

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

2.0

September 2020

Getting better

Nice tool with powerful reporting that needs significant improvement on usability.

Pros

Robust reporting, integration to NetSuite, hierarchical team management, Activity feed

Cons

Ease of use needs significant improvement. Needs user configurable workflows and fields. User roles and security have no flexibility. Interface and reporting designed by someone who never has to use the application to run their day.

Reasons for Choosing Mavenlink

Integration to NetSuite. Easy to use time entry. budget and profitability reporting.

December 2019

alex from new breed marketing

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

December 2019

A good fit for our unique needs

Although it took a while to get everything configured just right, once in place, Mavenlink has allowed our team to be more efficient, better project managers, and client communicators.

Pros

Our company has some unique business practices that makes most out-of-the-box platforms difficult to use. Mavenlink is customizable without being overly difficult to set up. It also has a powerful reporting engine that allows us to slice and dice our data with custom reporting.

Cons

Getting support on reporting needs will cost money, and the in-house support staff at Mavenlink has limited know-how (or allowance) to help with this. Client (non-paying) users are unable to see project budget and time burned.