Redmine Software


 

Redmine is an open-source cloud-based project management solution based on the Ruby on Rails programming framework. It is a cross-platform and cross-database solution and allows users to manage multiple projects within the system. Administrators can allocate each user to have different roles on each project. The issue management system allows users to define the status of each issue and they can set the priority on a need basis.

Users can set workflow transitions for each issue type and role. It has a document management system, which allows users to share files on the system. Users can collaborate with each other through its messaging platforms. Other features include Gantt charts, a calendar, time tracking functionality, feeds and email notifications and self-registration support.

Redmine supports multiple databases such as MySQL, PostgreSQL or SQLite. The solution has multiple LDAP authentication support. Customer Support is provided via forums and chat.

 

Redmine - Issue tracking
 
  • Redmine - Issue tracking
    Issue tracking
  • Redmine - Role-based access control
    Role-based access control
  • Redmine - Project wikis
    Project wikis
  • Redmine - Repository browser
    Repository browser
  • Redmine - Time tracking
    Time tracking
  • Redmine - Workflow
    Workflow
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Windows 8, Windows 10

72 Reviews of Redmine

 

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Software Advice Reviews (11)
More Reviews (61)

Showing 1-11 of 11

Rocky from Yondu, Inc.
Specialty: IT Services
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2018

December 2018

Fast and Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is fast, simple, intuitive, and easy to use. It has the functionalities you need to properly manage your projects and the assignment delegation for your team. It also has role permissions to properly organize and secure the contents.

Cons

The user interface may look like it is kind of simple or outdated. There may also be some confusing navigation links.

Review Source
 
 

Felix from corporación Estelio
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

A very beneficial tool in project management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

The tool organizes the projects very well (you can administer more than one without problems), you can track incidents and errors separately. I love personalization in the distribution and categorization of the stages of the projects. it is entirely useful to cross-reference tickets (which are related). this prevents the creation of orphan tickets since you have an absolute control of the resolution of tickets

Cons

It is well designed for the management of small to medium-sized projects .. with large projects it is complicated because it allows to make so many changes in the structure of the project that it is counterproductive, at first the interface seems easy but when using it and having so many functions that it would be necessary A previous training for the use, it becomes very expensive when you upgrade to the premium versions of the tool. The Ruby on Rails pre-configuration requires technical experience, this is an additional cost. The administrative interface is not as effective and does not offer as much functionality as the rest of the tool. the distribution and loading of errors and incidents must be well defined, it can be a problem if the team does not understand well when it comes to "closed / result" or "Open / solving" ... it is not a 100% tool intuitive

Review Source
 
 

Lynn from Excel Software Services, Inc.
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Good features but could be more polished

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Redmine has excellent extend-ability and easy to customize themes. It has all the features you would want for project management for software developers, including the ability to integrate tasks with repo issues.

Cons

The user interface is lacking when compared to other web based project managers. It would also be better if it was easier to collaborate with clients using the software.

Review Source
 
 

Maziar from CourseNetworking
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Best open source

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Free, open source. Lots of plugins. Advance and at the same time easy to use. Very good discussion groups and good community for issues and new ideas. Pretty cheap developers for development and customizations.

Cons

Hosting is a little bit tricky and is not a piece of cake. The web interface is not very good and modern especially on phone and small screens.

Review Source
 
 

Emily from Direct Digital LLC
Specialty: Marketing Dept
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great tool for project management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Our company uses this tool to manage projects. It's very helpful for us because we have multiple offices in different states and teams are often working together virtually. Redmine allows us to easily upload documents needed for our projects, assign projects to different people, and see priorities levels and ETA on completion. I would absolutely recommend this to others.

Review Source
 
 

Thierry from BlueSolutions
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

Key user for use of Redmine for project/quality management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very flexible software, easy to use, numerous plug-ins, possible to have on premises server, multiple plug-ins

Cons

I don't see many cons : the quality of plugins is sometimes variable, need of IT to configure the server

Review Source
 
 

Emily from Direct Digital LLC
Specialty: Marketing Dept
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great tool for organizing projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We use this in order to manage our projects at work. Not only is it helpful to keep track of everything that you have going on, but it can also let your boss easily see what you're working on without having to ask. It is also highly collaborative which is helpful for us as our office has locations in multiple different states.

Review Source
 
 

Rupa from Thinkinghut IT Solutions
Specialty: IT Services
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Its a one complete tool for effective & efficient project management.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Support agile methodology, agile board & issue burndown chart. It can be integrated with Jira for internal use. Project related documents can be stored.

Cons

Sprint wise planning cant be done easily. Project wise quality reports or measurement reports can't be generated.

 
 

Victoria from ROI4CIO
Specialty: IT Services
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Nice free tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

If you need a free bug tracking tool, I would recommend to use Redmine. It is quite easy to use and have all basic features you need for tracking defects.

Cons

Unfortunately some useful features are missing. For example, you cannot edit created defects or tasks, only write comments to them.

 
 

Chandler from Spice works
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Redmine is a good barebones issue tracking tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The best way I can put it: it's basically the toyota camry of issue tracking/project management software. It'll consistently get you from point A to point B, but it's not the flashiest or fastest.

Cons

The UI is a bit dated and the reporting features can be a hassle. The search is atrocious and would frustrate even the best searchers.

 
 

Matt from GE
Specialty: Software / Technology

August 2015

August 2015

CXP rocks VoIP

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The vendor Voxeo and Aspect is a great company. Their support focused with developer driven attitude is great for companies and allows a fast development to production cycle.

Likes Least

It can be expensive however it is enterprise grade software and all enterprise software is expensive.

Recommendations

Compare to others and consider the support options and license styles.

 
 
 
Showing 1-20 of 61

Matheus from JMT web solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

the best incident management and task control tool

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I have used the Redmine tool for a long time and I can guarantee it is the best tool for task management, time tracking and projects. I already tried to use others, which are said to be more effective but I ended up coming back to Redmine because it suited me perfectly.

Cons

I can not find defects in the usability and in the interaction of the purposes of Redmine because it is a very good tool, but only lacking integrations with current tools. As for example, Bitbucket and other tools that are more current and that together I believe would make the tool even better. I think the installation of plugins that is archaic (uploading via FTP and restarting server) is bad too, I would like it to be a simpler way, user frendly.

Review Source: Capterra
 


November 2018

November 2018

Redmine is for low cost project maintenance

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

The several functionalities that Redmine have for the low price and low cost to maintenance.

Cons

As a own premise software, Redmine has some problems about installation or some steps don't be clear.

Review Source: Capterra
 


November 2018

November 2018

Works better than it looks

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Redmine has clear, logical functionality and there's a lot of power in using Markdown to create connections between documentation and tasks. The wiki feature was very useful for my team! I also liked being able to set milestones and easily configure ticket options (priorities, assignments, status). In this sense, it's similar to JIRA in that you can very easily edit information about tasks and produce robust, well-structured documentation.

Cons

The UI doesn't feel super polished, and the wiki feature would have been difficult for my team to adopt because you need to know Markdown in order to use it effectively. (Yes, Markdown is both a Pro and a Con in this review.)
Redmine also didn't have a chat feature or the kind of file preview options my team expected.

Review Source: Capterra
 


November 2018

November 2018

Redmine - Flexible Open Source Project management software

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We use Redmine to track support issues for our developers. We can see who is working on what issues and how far along they are. We can re-assign issues to different teams. It works well with not too many problems.

Pros

Redmine keeps track of multiple task and projects. You can track issues, email issues into specific projects, track team members activity for solving the tasks or issues. There are templates that make it easy track progress of common issues/task. Overall it take a small learning curve but is a very powerful project tracking and management software.

Cons

It takes awhile to learn all of the features and customization.

Review Source: Capterra
 


October 2018

October 2018

Very poor user interfaces

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience with Red mine is bad and do not recommend this over other project management software.

Pros

It has many features that are essential to project management like grant charts, assigning tasks and hosted locally. Users can assign for tasks and deadlines.

Cons

User interfaces of this applications is very poor and it's very hard to figure out process and features available within the application. There's no notification system also.

Review Source: Capterra
 

Samir from Adit Microsys Pvt.Ltd.
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Redmine review on my experiance.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I am using this product from last 3 years and overlook and feel of this products need to be enhance and make it more user friendly.

Pros

I like report system very much. you can easily get different report by few clicks.

Cons

Redmine's fronted look and feel need to be enhance as per the latest flat ui tends.

Review Source: Capterra
 


October 2018

October 2018

A versatile tool for managing projects and support

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I have used many project/issue trackers in the past, and even been involved in building one, but Redmine is an extremely versatile tool that can be tailored to most needs. It has a great library of plugins which makes it extremely powerful.

Cons

The UI for editing a task or adding a note is combined, which can make it confusing and unwieldy at first.

Review Source: Capterra
 


September 2018

September 2018

Redmine is what you make of it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

easy simple to use pm software for quick views and small projects

Cons

the more complex the project the more redmine shows it's limits, For small projects works great

Review Source: Capterra
 


September 2018

September 2018

free and terrible

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I use it every day for 4 months.

Pros

It's free and open source. In a transparent way we can control the project together with people from outside (eg our customers)

Cons

Ugly and hard in use interface. Sometimes I have to refresh the changes several times, to make sure they have been saved.

Review Source: Capterra
 

Joe from ChurchTrain.uk
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Not always intuitive, but it's all there

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Redmine can be customised with themes, to suit it to your needs as a project management tool, built specifically with software/web development in mind. We've managed many complex builds using the tool.

Pros

Lots of features for managing software development with a team.

Cons

The interface can sometimes be a little clunky, and the WYSIWIG editor isn't always the easiest to use - but it does the job!

Review Source: Capterra
 

Levi from Blit
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Good If You Can Customize

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

We installed Redmine on our own servers and customized it a bit to meet our needs. The fact that it is so customizable is great (we were able to have the perfect tool). The fact that it needed to be customized wasn't so great (we spent time building a tool instead of other things). Overall, I think this is a tool that has so much potential, and if you can afford to spend a little bit of time customizing it, there's nothing it can't do.

Pros

It's written in Ruby and is highly customizable.

Cons

It was missing some of the core features I was looking for in this type of tool, and I had to develop them myself.

Review Source: Capterra
 

Piotr from Bumper Ball | Team-Building | Best Stag & Hen Party Ideas in Krakow
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Very simple, user unfriendly

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I used it but it wasn't my choice. I worked in a team that used it to report bugs in an app. It worked but now I strain from the product.

Pros

Simplicity of using was first thing I noticed about the software.

Cons

The design, user interface unfriendly, ugly looking.

Review Source: Capterra
 


September 2018

September 2018

My take on Redmine

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quite disappointing.

Pros

At long term the app helped me and my team to document key aspects of our project.

Cons

Non intuitive indexing of pages, hard to display images inside wikis.

Review Source: Capterra
 


September 2018

September 2018

It's competency in ticket tracking is superb

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

You do not have to be a tech savvy in order to use this application, just let your IT admin to set it up in your computer, then it's all good. All you have to know is what kind of ticket you are going to create and what are its details.

Pros

1. Easy to customize, you can create and select different trackers for your ticket
2. Custom fields allows you to display what are the necessary inputs needed for your ticket.
3. Able to create your own template
4. Create your filter that can be visible to others if you want to.
5. Easy viewing of the ticket status through Roadmap, Agile, or Backlogs (from old version) and etc.,

Cons

I don't have any cons about using Redmine, it reached my satisfaction. It sends you mail for every changes in the ticket, and that makes me on track.

Review Source: Capterra
 

Ananya from T-Systems ICT India Pvt. Ltd.
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Redmine could have been a lot better

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The ease of tracking issues by Redmine in an Agile based system has been made quite easy. It helps you maintain, store your code as well with help of Kallithia. Helps you maintain project related documents as Wiki pages as well.

Cons

The UI is a little outdated. In need of a serious make over in terms of look.

Review Source: Capterra
 

Eric from Cloudonix.io
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Great issue tracking and ticket tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very flexible, with modules that can enable almost any use case.
Large developer community that can add features by placing a bounty.
Base product has most features needed.
Can be hosted or self hosted

Cons

Needs experienced person to set up.
Takes a bit of time to learn the work flow to add issues/features/bugs

Review Source: Capterra
 

John from PennyMac
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2018

August 2018

Welcome to Project Management... Circa 1993

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Redmine. Because you get what you pay for.

Pros

The fact that Redmine is opensource is pretty cool especially for new startup businesses that are looking to keep expenses minimal.

Cons

The program itself is bushleague. Really cannot use it for true project management. And while it seems to be an acceptable data / issue management repository, there are many much better applications available.

Review Source: Capterra
 

Tung from Web Academy programming courses Kiev
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Good but won't survive

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It has a lot of functionality. You can do as far as I know anything you could do with Jira. It's much better in functionality wise than Trello.

Cons

The only problem that it can't survive in a world where UI really matters. Where we need to have nice UI and UX in order to keep the user engaged. Redmine is really lackin on that side.

Review Source: Capterra
 

Samir from Smartcom Mobility Solutions Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Used to be my favorite issue tracking tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Simplicity of use and quick installation/configuration are the main benefits I had using Redmine

Pros

I used Redmine for a couple of years since 2009. It has been the perfect tool at that time. Easy to use, show the important information at a glance, and integrates a repository browser. Its installation and configuration can be done very quickly with almost no knowledge which is a big plus. If you are looking for a simple and easy to use issue tracking software for small projects, Redmine may be for you.

Cons

The user interface hasn't really change in the past years and feels a bit old compared to some other software like Jira. The same drawback applies to the features. It would have been nice to see a full support of Git repository for example with a search feature.

Review Source: Capterra
 


July 2018

July 2018

Perfect for managing employees shedules

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that you can see what is every employee doing everyday with it's time even how many hours they dedicate to each task

Cons

I do not like that the interface is like a 90's program it could be updated to make the look and feel more likable

Review Source: Capterra