About Time Doctor


Time Doctor is a cloud-based time tracking and management solution used by businesses for monitoring workforce productivity. It offers tools for time tracking, web activity monitoring, payroll management and reporting.

Time Doctor lets users enter time spent on each project and calculate their billable and nonbillable working hours. The screen monitoring feature reports on employee activity via screenshot captures. The solution can also help users to keep track of the time spent on chats, meetings, calls, internet usage and other activities. The payroll functionality allows businesses to record employee working hours and generate weekly and monthly payslips.

A mobile app is available Android and iOS devices and the platform also integrates with various project management and accounting software including JIRA, Salesforce, Basecamp and Slack.

The solution is available on a per user per month subscription basis and offers multilingual customer support via email, phone, live chat and online help desk.



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Supported Operating System(s):

Web browser (OS agnostic)

198 Reviews of Time Doctor

Average User Ratings

Overall

4.55 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(130)

4 stars

(55)

3 stars

(8)

2 stars

(1)

1 stars

(4)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 198 reviews

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August 2018

Maria Lenin from Dewayne Hill / Keller Williams Agent

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

August 2018

Real Time Monitoring and Accurate Time Use Data for your Remote Workers

Pros

With the latest technology, more effective collaborative tools have been developed to address the difficulties and disadvantages of hiring remote workers. Virtual Assistants are in demand helping companies Worldwide produce more and better results for a low cost. Most remote workers and Virtual Assistants are paid by the hour and with Time Doctor, the management can track their employees real work status and productivity time. The features are designed to monitor the agent's screens and open tabs to ensure that the workers are doing work related tasks and opening company approved sites. Dashboard shows agent status where a Green circle beside the users name- means the person is working, if red, means the person is not working or on break At the end of the day, a report on accurate time usage can be viewed. Data gives the total of hours worked. It also shows the different tasks and how much time spent per task. You can select total hours worked per day, week, or per month.
What I like about Time Doctor is that it provides agent screenshots every 9 minutes. It also shows if there is a low activity period.




Cons

Most benefits and advantages are for employers and management with the reports and actual agent status and work hours. However, the agent's Time Doctor Application / Dashboard is not easy to manage and use. Integration to company's accounting and company provided software can be complicated. For every task accomplished it should also be made available in their time doctor application. Agent should identify which task he/she is currently working on that particular hour by providing notes per hour after selecting which task category it belongs. Agents however can save permanent tasks instead of typing them saving them more time by just clicking on the saved task before he or she starts working.

May 2018

Monnel from Freelance

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2018

TD is a standard in All Forms of Productivity - Must Have for Professionals Who Wants to Do More

Super affordable and easy to use.

Pros

One of the very first sets of time tracker that I used . . . and still using at the very moment I'm writing this review. It perfectly fits with my internal processes. Very intuitive to use. Other time trackers try to reinvent the wheel as if mastering productivity is not hard enough. If you're using TD, you create a project, add a task, then just start doing it. No other hullabaloo.
Another advantage is the growing list of project management tool integration. Well, TD is a project maanagement tool already but if you're using other tools like Trello, you'll be happy to know that TD has you covered already.

Another advantage is the fact that TD has added the Client View feature. That means you can invite your client/s to log in to a panel and view all the screenshots and work you've billed them. That's a trust booster for you and your client especially if you're getting paid by the hour.

Cons

Hmm if there's something that I want TD to improve on is their mobile app. It lags from time to time. And you shouldn't let it compete with other apps unless you have a super high power smartphone. And if you're like me who's into quantified self, tracking other aspects of like aside from work is just an absolute must. And more often than not, it has to be done off your PC. That's why they have to improve their mobile app.

Response from Time Doctor of Time Doctor LLC

Replied June 2018

Hi Monnel, Thank you for using the app to manage your Team. I am glad the Client feature helps you as well. We are working more on the mobile app now to be better at UI and functionality.

April 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Automate your time sheets to save time!

I saved a ton of time by using Time Doctor to track how I spend my day and on which projects. I also don't have to write anything down and then worry about losing it before I send a client an invoice. So it's really helped my organization as well.

Pros

Time Doctor has been a lifesaver for me. I am a one-person design company and I need to track the time I spend on many different projects all at once. My previous solution was to write down the time on sticky notes or note pads, but there was always the chance that I might misplace it or lose it. Nor could I generate my invoices from my home office if I'd left the billing hours info at my office. So this was a great all in one solution. Now I can choose the task I'm working on and don't have to worry about writing things down. If for any reason I forget what I was doing for a client and didn't make my task name specific enough, I can go back and take a quick look through the automatic screenshots. I also love that I can see how much time I spend on email and other admin tasks vs the actual design work. Love the reports that Time Doctor gives me as well.

Cons

Not much that I don't like about this software. But suggestions for improvement?

One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended.

Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information.

January 2017

Konstantyn from ChannelReply

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

2.0

Functionality

5.0

January 2017

Great tool with minor issues.

Last year TimeDoctor has an issue which is not going to be fixed. The counter is being looped over certain time, and thus the time is being lost. The issues happens 1-2 times per month and usually it can be caught. The bug is clearly seen when you compare your web $ app usage report per day with your timesheet. The problem is that I have reported them several about this issue, sent them my cache files several times too, and they did nothing about that. They did nothing about that for more than half of the year. Now I met the issue again, they have all the data in their servers (web&app usage report), but they once again ask me for my cache files. Like it is the first time they see the issue. Also note that their TimeDoctor Lite application consumes a lot of CPU time (20-30% of Core i5 4th gen), but you can install Pro version which is free. Otherwise the tool is great, easy to use, with a lot of detailed reports.

Pros

It has all required features, and UX is very good. Everything is clear from min 1.

Cons

They have bugs which are not going to be fixed. And their support never tells you that. Asks for your Cache files, more details etc., but not fixing the issue.

October 2017

Dianne Mae from Z.Creative Team

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

TimeDoctor is a very important tool for me as a freelancer, consultant and start-up entrepreneur.

I am able to maintain transparency with my clients at all times. TimeDoctor helps me track my hours and provide documented proof of work and give my clients a better view of how I complete my work/tasks. It also helps me in managing my time better.

Pros

TimeDoctor is straightforward and easy to use.

I like that the desktop tool offers two versions: Pro and Lite, which helps you to choose the right application based on your usage and computer's resources.

TimeDoctor also has a lot of integrations - particularly to different Project Management tools. This is especially helpful with managing different clients who each have a different preference on the project management tool that they are using.

TimeDoctor is also very cost-efficient for me as a freelancer/consultant.

Cons

The price of additional users is a bit expensive for entrepreneurs who are just starting their own team, but overall, it is a worthwhile expense.

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

November 2018

Great for knowing how long a project took!

I'm keeping on task with the things that have to happen every day as well as have a way to look back and see what tasks are done at certain times of year. This helps us plan our department schedule for each upcoming year so we don't forget anything.

Pros

Create your own projects and tasks. Works great for keeping a step by step task list for each project. Ability to edit time for when software updates and/or restarts are required. I love using Time Doctor Pro as my personal time keeper at work.

Cons

Not so much of a con but more of a feature request: it would be great if the software kept some sort of log of active document time. I tend to work on a few documents at a time and it would be great to know how much time is spent on each document without having to manually switch projects/tasks for each document. I almost exclusively use Adobe Creative Cloud programs and Microsoft programs using Mac computers.

March 2018

Joseph from CareConnext

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Time Doctor takes the worry out of hiring remote workers!

Users are generally satisfied with the ease of use, and managers are in heaven with the robust features. It has been heaven-sent for tracking our global, distributed workforce.

Pros

- Easily track hours and prove that your workers are actually working (the app tracks movement, poor time use, and also takes screenshots)
- Works on Windows, Mac, and mobile
- Customize the list of projects/tasks that your employees/contractors/freelancers can work on at any given time
- Dashboard and reports galore
- Integration with 30+ applications (at the time of writing this review): communication apps, invoicing apps, project management apps, IDE's, Google G Suite apps, etc.
- Handles payroll!

Cons

- Users have complained at times that the software is buggy and failed to track their time, but this has become less and less common over time

May 2018

Stephanie from Golden Eko

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2018

Best tool for tracking remote employees. We use it to track work hrs for our team in the Philippines

Pros

Accurate time tracking for tasks and projects
screen shots and app usage is one of my favorite features since it gives you a detailed info on where we spend the most time on our projects
fare pricing and bulk discounts :)
We integrate Time Doctor with asana for seamless task tracking
Love the ability to change time spend on tasks manually in case there is need for it
we get a weekly email with information on how our account is being use
We can also manage and track time with the IOS app

Cons

The desktop app looks a little old school on PC but is works fine.
wish they had a better way to create tasks and mark tasks as completed when these are created inside time doctor, instead of having to delete them once they are done

Response from Time Doctor of Time Doctor LLC

Replied May 2018

Hi Stephanie, You can actually tick them complete with our most recent app which it Time Doctor version 0.19.9 You can download this new application from our download page at www.timedoctor.com/download.html It should be this here: http://prntscr.com/jll3vk

December 2016

Kathleen from Crafter of Words

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Love how it keeps me accountable

I've been using Time Doctor for tracking my time for several years. I love how easy it is to use and how it hold you to account if it thinks you've changed focus. If I stop working on my project to take a phone call, it recognizes that I am no longer working on my computer. After my preset time has passed, Time Doctor pops up on my screen and asks, "Are you still working on X Project?" If the phone call is related to the project, I can say yes and include it in my time. If it is not, I can say no and Time Doctor will pause the timer for the project I was working on. The same is true if I am naughty and visit Facebook without pausing my timer.

Pros

It's intuitive function and how it knows to pause the timer if I quit working on a project.

Cons

The way it associates tasks and projects is a bit confusing at first.

July 2017

Hitesh from Odoo

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2017

Easy to use, time accuracy it maintain and support is very great.

Main target to use software is save the time and using this i can save lot so other time can spend for family, otherwise i have no track of that. We do not have to worry about the time just click and start and stop, one more benefit report are generated automatically with various attributes which we can show to client.

Pros

Easy to use
Dashboard with different report with accuracy
Not allow us to open unwanted sites like fb, youtube etc
support is very kind
provide mobile support also

Cons

In Billing, once a card is added we cannot delete that. so it should be like we can delete and add new.
in desktop application its start record time when we set task name and press enter, instead of that we should click on the start button
in account we need to define some sites URL, so whenever user open that it stop time record without his permission.

August 2018

Ruslan from Convertful

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2018

Must-have for managing remote developers and freelancers

I'm using TimeDoctor for about 6 years across 3 different companies/teams, to manage remote workers. It helps me to track productivity, better e