Workzone Software

4.40 / 5 (50)

Our advisors have recommended this product 41 times in the last 30 days

About Workzone


Workzone is a project management solution that offers document management, project collaboration, customizable reporting, resource and task management and time tracking. The software is cloud-based and offers automated emailed reports with up to date project status information.

Workzone provides project information at various levels of detail to accommodate different user roles on the project. Users can see cross-project summaries that give organization-wide visibility to projects and resources as well as automated and personalized project to-do lists to see at a glance what’s next on each project.

The solution links dependent tasks and uses a specific task’s end date to calculate the following task’s start date for projects with tasks that follow a set sequence. Workzone automatically notifies the next party downstream when the dependent task is completed.

Workzone also includes secure web-based file sharing and collaboration. Users can manage multiple versions of documents, with different user roles and file permissions.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

50 Reviews of Workzone

Average User Ratings

Overall

4.40 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(26)

4 stars

(19)

3 stars

(4)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 50 reviews

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March 2019

Michele from Veros

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2019

WrokZone-Project Management One stop shop

Overall experience with WZ has been great and I don't say that lightly. WorkZone has helped transform our PMO and our enterprise. We have been with WZ since 2015. The driver behind us looking for a solution and selecting WZ was primarily driven by the lack of transparency in our organization and the WZ tool provides the visibility we need from a project, resource perspective as well as providing the organization the enterprise picture of all projects in the works, upcoming and ones to be reviewed.

Pros

We all know that moving or using different tools brings inherit challenges but with the WorkZone platform, the transition is pretty simple. The platform itself is really user friendly, there are training modules, videos, how to guides and an awesome sales/support team to help your organization through the process.
Key benefit take-aways-ease of resource use, easy set-up, PMO 1 stop solution from project requests (project intake process), document management for projects, time tracking of resource tasks and portfolio reporting (must have for my company) and other key reporting reports are already built into the system. The ability to comment and tag people for input has also been extremely value add as all of those comments go into WZ and you can see the history before the project was assigned or kicked off.

Cons

There are a couple idiosyncrasies from a project management perspective. None of which are showstoppers and have easy workarounds.

PM's seem to be continually challenged using FS (finish to start) for task planning.
No critical path-this is actually an upcoming WZ to-do
No project to project dependencies-this is actually an upcoming WZ to-do
No true milestones (0days duration)-WZ is time based so every tasks needs time allocated. 1min is the workaround we use along with the milestone category.

March 2019

Christine from AliMed

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

WorkZone is a lifesaver!

The team at WorkZone has been very involved with our experience, always making sure we are up-to-date on the latest changes, asking for feedback and making sure we are getting the most out of the software.

Pros

WorkZone has been a game-changing software for our company. We had originally planned to use Microsoft Project but ran into issues with complex training for the team. We found WorkZone and it solved all our problems -- simple, ease-to-use, very intuitive. It has streamlined our workflow, allowed for commenting regarding schedules and status and given everyone up-to-date task lists. We couldn't live without it now. It is also a great value and works for both Mac and PC, which was an issue with Project.

Cons

Nothing— WorkZone has been the best decision we've made in recent years.

March 2019

Kevin from TRAVELSAVERS

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

How did we ever live without Work Zone?

Our company loves how each one of us can easily log on and instantly see job status, tracking all our activity, interacting and communicating regarding each different job. WZ saves us so much time by having everything in one place. We now can't imagine how we got by without WZ in previous years.

Pros

Work Zone enables our company to organize, track status and communicate between one and other for each and every job. Everything is right in one spot easily accessed. Job details and conversations are added, documented and stored for current active jobs and can be referred to after job completion.

WZ is a real time saver and valuable tool. Our VP of Marketing runs her weekly Marketing meeting based on our WZ job listings.

Cons

None really that I can think of at the moment.

February 2019

Jennifer from Classical Conversations

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2019

Strong mid-level tool for growing companies

We used WorkZone for six years before growing to the point of needing a more complex system. If circumstances were different, I would happily use WorkZone again.

Pros

Great customer support -- live and recorded webinars, access to personal help, good documentation -- and solid functionality. This is a great value project management tool for companies who want more than a spreadsheet but don't want to pay for all the bells and whistles. Solid reporting and visibility for project managers and leaders. Easy to use once you understand the system logic.

Cons

A relatively high learning curve compared to its competitors. Did not have a mobile app at the time. Lacks some of the customization options of more expensive options.

August 2017

Nadia from UW-Whitewater

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

We use Workzone to manage workflow in our university marketing and communications office.

It helps us manage a busy university marketing and communications office.

Pros

Our favorite thing about Workzone is the notes feature. We have a number of student designers with inconsistent schedules, so projects often have many hands touching them. The notes feature allows us to leave detailed information about each task, so that anyone can step in and pick up the ball to keep a project moving forward.

Cons

We would like it if we could see both the original/ideal schedule and the real schedule. The software does not change dates automatically to reflect when a task was actually completed and the subsequent change to dependent tasks.

August 2017

Nathan from Ramsey MediaWorks

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

WorkZone has literally changed the way we work and coordinate in our agency.

We are much more organized and able to meet project deadlines. Everyone can go to a central place to see where we're at on every aspect of the work.

Pros

WZ has a ton of features and helps us keep track of everything going on. I can look at the workload for each person on my team to know the status of their projects and where new work should be assigned.

Cons

The learning curve is steep, but that's probably true with most PM software. Sounds weird, but there can sometimes be too much granularity so that particular information can get buried in a random spot. Would love a better in-app notification system.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

December 2018

Project Management Made Easy

Having moved from trying to track multiple projects with multiple teams using just spreadsheets, Workzone brought some much-needed organization and clarity to our processes.

Pros

Workzone is a simple, relatively easy to use project management platform that doesn't require a whole lot of studying before you can use it. It allows you to create customized project milestones and timelines and to add human resources that can be assigned at various levels.

Once set up, Workzone allows you to view multiple project statuses, see if tasks are on track or falling behind, and even receive progress reports via email at intervals.

One of the best features of Workzone is the ability to create project templates. This feature comes in handy for teams which handle multiple projects of the same type over and over again. Instead of having to create the task set from the beginning each time, the templates can be used to jump right into an already established flow saving both time and effort.

Cons

Getting Workzone setup was a very manual process but it was worth it in the end. It would have been nice to have a comprehensive set of project templates to get started with from various industries which could then be customized to save even more time.

January 2019

Keri from Mississippi State University Extension Service/Ag Communications

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

At Last: A System That Works for Us!

The customer support from the WorkZone team has been the factor that made this project management system work for our organization. From brainstorming solutions to our problems to listening to feedback on suggested features, their friendly and positive help set them apart from every other system we have used or investigated.

Pros

The ability to monitor project status, share files and messages easily within a project, track time, and streamline project requests from clients. You can create templates for frequently repeated project types, create dependencies between tasks to alert colleagues when you're ready to hand them the baton, and easily find files and project-related comments to maintain a grasp of the big picture.

Cons

Our organization does a lot of projects that have concurrent tasks, are self-created and therefore have no mandatory deadlines, or are campaigns with several distinct projects. WorkZone is geared toward concrete, sequential, time-bound projects that are linear in nature.

October 2018

Mark from Red Chili Web Design

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Awesome Project Management Software!

Pros

Workzone has been such a key element in our organization with managing so many miniature "digital factors" that are so prevalent these days. Whether you like it or not you need to get this type of software to hold and "glue" your organization together and push forward strong!

Cons

Initially it took our team a bit of time to adjust to managing all of our various moving parts under one roof of this software. However, once we passed this initial time period we really were able to accelerate our projects!

February 2019

Mark from YAMWOOD FOUNDRY

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Workzone

Easy to use, customer support is awesome, and the value it provides our process is outstanding!

Pros

The ease of use, customer support, and value it provides. We've been extremely happy with the product!

Cons

I'd like to see a more modern format overall, perhaps different views of projected work scheduled, again in a more modern looking format.

February 2019

Kitty from Panzano+Partners

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

February 2019

Excellent Product

A representative is always available to answer questions, offer suggestions.

Pros

Ease of use. Tutorials readily available for all functions. Great customer service--professional, knowledgeable and friendly.

Cons

We don't have any cons to report because the software is very adaptable to our needs and requirements.

August 2017

Stephanie from Wisconsin Foundation and Alumni Association

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2017

The software is easy to use and train new use on. Customer service is prompt and personable.

Pros

I like the WZ team is working to make improvements and looks for feedback from their users (this eval is a perfect example).

Cons

The reporting need some improvements. Can't export large file to do analysis. Need more option to export all project including archived.

March 2019

Jason from TAMPA BRASS & ALUMINUM CORP.

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

Great planning tool

Workzone has really help us manage the planning aspect of starting new jobs.

Pros

1. The ability to upload documents
2. Project history is captured no matter what action is taken.
3. To do lists

Cons

Would like better control of when auto-email criteria.

March 2019

Kimberly from Blue Ridge Companies

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

Great for Storing & Sharing Files

Pros

I love using this software to share files with employees throughout my company. It makes it so easy to save and share reports, projects, etc.

Cons

The search feature does not allow to easily search for keywords.

August 2017

Todd from Endfalls

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

An excellent platform.

Higher productivity and a greater ability to communicate where we stand at any given moment on a project

Pros

Ease-of-use and ability to have a good snapshot of projects and their current state. Automated notifications of due dates and past tasks is invaluable

Cons

Getting C-Class subcontractors to participate in it. There is little else that is a detractor from a great platform such as this

June 2017

Jared from Southern Marsh

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Overall it has been a great experience. I like working with the customer success team a lot.

My remote team and I are a lot more organized.

Pros

I think the best thing I like about Workzone is the project and task tracker dashboard. I rely on it to manage my day to day tasks. I also like their customer success team. They really coach you to be successful on the tool which is something that many of the other tools lack.

Cons

Nothing major. I wish it was a little cheaper. I didn't like the interface before but they recently launched a new interface which I like a lot.

October 2017

Timothy from ETHOS Health Communications

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2017

Workzone is helping us get stuff done!

Pros

Visibility into what projects are happening and where they are in the work flow. You can also share files and comment on files within the system.

Cons

While they do have a feature for commenting on files, I wish it was more robust and had a better user interface that you could use. I do wish they had a better mobile experience as I think people are always on their phones and would be nice to be able to update items from that device.

June 2015

Deborah from Black Box

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

June 2015

Good solid workflow system -- easy to use

We are using WorkZone as a workflow system only. We don't use the time tracking and use only a couple of the reports, so for how we're using it. . . . Pros Very easy to use and set-up, although the time to set-up any system like this should not be underestimated. Auto-notification sent to the person responsible for the next task once one is done. Support is excellent -- responds quickly and is very knowledgeable. Can easily drag-and-drop literature for review. Easy to make comments and document job specs / direction. Later dates auto adjust when additional time is added to a task. Cons Tasks "fall-off" to-do lists once they're 30 days old. I spend a time adding days to tasks so that they will remain visible in people's to-do lists. Initial training was less than optimal, but I heard that person is no longer at WorkZone. Reporting is not customizable. (However, we do very little of that now.) To-do list lists every task. Would be nice if it showed only your next task in a specific project -- one task per project at a time. Would like to CANCEL items, so they can be permanently cancelled, but not deleted or inactive. Time tracking was cumbersome. We no longer use it, but not for that reason. No time stamp for when someone checked off their task.

June 2015

Kevin from Oklahoma City University

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

June 2015

Keeping it simple

We had a custom built PMS for a long time, so finding something that would work for the way we work was a little bit of a challenge. Once I found WZ I knew it would take just a bit of training my team, but it would make everything better. I found out that the multi-tasked level with different deadlines was a bit too much for us. We are a communications and marketing team in a university setting and our projects are usually here one second and gone the next. So being able to use the product in different ways has helped us out. I stripped it down to were we add a project, add everyone to that project, add one task that would be the "first proof" deadline (set it for one day in order to easily extend it), and set the project end date as the "delivered" date or "in hand" date. This is much closer to the way our custom built system worked and it has been working wonderfully for us. I truly believe that WZ could work for the smallest of project management to the largest project management. And one other thing, I love it b/c I can make it work as more of a project-based system and not as heavy of a task-based system (even though it's not intended for that). ;)

April 2015

Ric from Ultimate Software


Ease-of-use

3.5 of 5

Customer support

4 of 5

Functionality

3.5 of 5

April 2015

WorkZone Project Management

Pros

Projects are easily created. The scheduling and task features are extensive couple with the email alert systems it ensures you kept on track with your project milestones. The drag and drop functionality is a slick tool and offers a great user experience. The product support amazing.

Cons

The reporting covers all the basics and delivers all the standard tracking elements but customized proved to have some challenges.