Wrike Software

4.23 / 5 (1,462) FrontRunners®

Our advisors have recommended this product 1 time in the last 30 days

About Wrike


Wrike is a cloud-based project management platform for teams of 20+ and is suitable for both enterprise and SMB. It comes with Gantt charts, calendars, workload view for resource management, custom dashboards and real-time updates. It allows for structuring via folders, projects and tasks and auto-assignment based on task statuses. Wrike suits a wide range of businesses, from finance and tech to creative and advertising.

Wrike for Marketers is a separate product with tailored templates, proofing tools and an Adobe extension.

Wrike integrates with a variety of tools including SalesForce, Dropbox, Slack and Adobe Creative Cloud and offers open API. Wrike is suitable for marketing, operations, creative and large to midsize IT teams.

The solution is available on a per user per month subscription basis.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

1,462 Reviews of Wrike

Average User Ratings

Overall

4.23 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(658)

4 stars

(561)

3 stars

(167)

2 stars

(45)

1 stars

(31)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 1,462 reviews

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May 2019

Prince from Hexa Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Wrike truly delivers on its promise

Overall is simply one of the best team management and projects software out there in the market, even when you compare it to its peers and its competitors it holds its own, it simply does the job it needs to do and sometimes it does more in value considering the price. I'm futuristically it is a software to look out for because if it keeps improving the way it has done in the last two years I think he's going to just be an A+ software soon rather than later

Pros

For what is what Wrike has improved the way our team works, in fact, to put it simply he can simply change our level of efficiency. As a member of a team under a small business, we usually used to outsource team projects two other companies that will oversee how our team is working on projects and that used to accrued extra cost to a business that already struggling to compete and make it in the marketplace. But on discovering Wrike we were able to do things better, do things within the confines of the company overview and also save cost why being more efficient in all projects. It has helped reduce miscommunication, misinterpretation and common mistakes between team members have brought about more transparency and a better understanding amongst team members. Another thing I personally like is the fact that it is web-based and I can log in to assess what the team is doing, I can also send out weekly notification reports which come in handy whenever you're managing any projects, also the fact that I'm able to create custom folders and even subfolders, task, and subtasks, add users and include due dates is perfect for anyone who's trying to manage a project. I think it is a one-stop-shop for anything project management, and that's how much it has revolutionized the way we do business.

Cons

One of the challenges I face with Wrike is the fact that it is not really easy to set up. In our today's business environment where we are more in need of software and products that could assist us in being more effective such products being user-friendly both at setting up and during operation must be given more consideration.

I also feel that there should be an offline version so that users don't need to always connect to the internet to be able to use it effectively.

Another thing is that it takes a little bit of time to get used to, so businesses that are planning to use Wrike it must give room for an adequate learning curve.

And in all these little challenges are few things that can you get around with time.

March 2019

Michelle from i7 Marketing

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

March 2019

Highly Recommend

We have been able to get organized and store a ton of information in one place. This has also given us great insight as to what everyone’s workloads are like. Even if not everything is in the program, you can still get a good idea of what they’re up to or have time to work on. It’s a great way to group your tasks and you can create custom dashboards to make it so you see important tasks and what needs to get done at a glance. Despite some of the quirks, I recommend it.

Pros

For the most part, I really like this product. It has allowed us to easily organize, group and assign projects to our team and really helped us get more organized. I like that it has a nice, simple look with lists. It is easy to create a task and assign it to yourself or someone else, set dates, change priorities, add attachments, links, format text in your task description, and group them into folders. I also like that you can put the same tasks in different locations so, if it applies to 2 different categories, then it can live in both places. It is also great that you can set it up so that certain tasks set their dates according to other task dates.

Cons

There are some features that would really make this a great product and whenever I have contacted support, they basically try to upsell us to a different level plan that still doesn’t solve the problem we’re having. One thing that’s funny is that it will gladly notify you when someone has assigned a task to you... but if you assign a task to someone and they mark it complete... it won’t tell you. It’ll wait until all the sub tasks are complete and then tell you after a certain period of time that you can mark the task complete. This has literally NEVER been useful to me. It also has a funky set up when it comes to grouping related tasks underneath another tasks so you have to play around with a set up that works for you. Lastly, they have a desktop app that they always prompt you to use when you click links to Wrike in other locations like your email. The app was just another thing I had to have open that did not help with my programs and it doesn’t seem to allow you to not receive that notification each time you click a Wrike link.

January 2019

Jessa

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2019

Brought sanity and transparency to our work

Pros

I choose Wrike specifically for the ability to submit project requests. 99% of our projects have to go through some sort of compliance approval, and auditing through a bunch of emails and folders that hopefully had everything was a recipe for disaster. Wrike allows us to have reporting and automatically assign tasks It's incredibly, almost overwhelmingly customizable, so I can have my own workflows to manage website issues while print projects can have their own process, etc, and these templates are automatically assigned, filled out, and dated when the requester fills out the form. The dashboards are nice so you can customize how you want to view your projects, and you can also monitor your team's projects to make sure everything is moving along, and easily step in and request help. Another pro is the collaborator user role, so coworkers not in our department can track, comment, and answer questions within tasks without seeing the other projects, and all of their communication is attached to the project and on record for everyone, including compliance, and not just trapped in one person's email.

Cons

Set up is daunting. Although we paid for someone to help us set up the process, we quickly realized that their orientation instructions weren't suited for our situation at all, so it took a few weeks for us to get everything into place. And I don't think our situation was particularly unusual, we're an in-house marketing department that needed to accept tickets.

While Wrike is really good about constantly releasing updates, there are some common sense things that have yet to be ironed out, for example, someone requesting a project can set a due date in the past.

March 2017

Nicole from CentraForce

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2017

Wrike: A Great Tool for Small Teams (probably big teams too!)

We're a small team of about 15 employees and were originally hesitant to bring on a project management software since email seemed to be working alright for our needs but after realizing things were getting lost in the shuffle, we decided to try Wrike out. I'm so glad we did. We've been using them for about three years and it's really helped us move forward in project planning and scoping. Right off the bat, Wrike held a training for our company. They did an in-depth training for those of us who were looking to learn the application inside/out and an overall training for the rest of the team. Sure, lots of people do training but then they followed up about 30 days later to uncover what we felt was lacking. From there they did a second training where they helped us customize our work space. I thought that was a really nice touch. Currently we use Wrike to manage internal and external team hours, create project scoping timelines, uncover potential roadblocks and to get everyone on the same page about changes/updates/etc. It's a great tool. One of my favorite features is that you can print individualized reports for a person or print out the total hours by project. I'd love for Wrike to add more color and font customization options just because it's hard to see changes sometimes in the comment boxes. I'd also like to see more customization options for the interface for individual users. Overall, I'd recommend Wrike if you're looking to grow your business efficiency.

Pros

Multiple chart options for displaying timelines
Easy comment buttons (can just reply to an email and everything is captured)
Ability to create custom folders and other set up features
Can grab a visual of a project in under 30 seconds
Customized reporting options

Cons

If you don't do the training up front or keep up with updates you can easily get lost. Wrike has some awesome features but you have to stay on your toes to take advantage of them.

March 2017

Andrei from Perm Fund for Cultural Projects Support "New Collection"

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

March 2017

Why do we need to give our attention for this App?

Wrike is my favourite Saas decision for my work and personal life. I have two accounts - one is for personal GTD and the second is for my teams, where I do my tasks, even if in reality there are no people in these projects - just for self-registration of completed tasks. - What are the features you like most in Wrike? 1. A flexibility of projecting regimes - you can do it under waterfall, or kanban (boards), or even scrum . 2. A flexibility of tasks views. 3. You can have a deal with numbers and a resource management inside your project management in Wrike. 4. http://club.wrike.com - a place where you can earn additional bonuses and a real money on amazon! 5. vote.wrike.com - a place where you can source the devs about new features and they usually respond! 6. wrike labs - a place where you can switch on/off the prototypical features - What are some of your favorite Wrike updates? Custom Statutes, Custom Fields, Reports, Dashboards/Boards - What would you add to Wrike features? Oh, there are many of them. A good normal integrated calendar, not a current one, a normal internal instant messenger, which will be a really instant - a current system of commentaries doesn't work properly with a really needed for a typical burst conversation without pressing f5, some lacks in the dashboards and widgets interface are needed to neutralized, a desktop client version is strongly needed, because chrome browser could have too many opened pages, including custom statuses feature in a professional plan is strongly needed for those who don't need the other functionality of a business version! - Who would take advantage of using Wrike? Pms, marketers, freelancers, small agile taskforces - How did Wrike change the way you work? I'm trying to register all my life in it from a moment

Pros

? 1. A flexibility of projecting regimes - you can do it under waterfall, or kanban (boards), or even scrum . 2. A flexibility of tasks views. 3. You can have a deal with numbers and a resource management inside your project management in Wrike. 4. http://club.wrike.com - a place where you can earn additional bonuses and a real money on amazon! 5. vote.wrike.com - a place where you can source the devs about new features and they usually respond! 6. wrike labs - a place where you can switch on/off the prototypical features

Cons

What would you add to Wrike features? A good normal integrated calendar, not a current one, a normal internal instant messenger, which will be a really instant - a current system of commentaries doesn't work properly with a really needed for a typical burst conversation without pressing f5, some lacks in the dashboards and widgets interface are needed to neutralized, a desktop client version is strongly needed, because chrome browser could have too many opened pages, including custom statuses feature in a professional plan is strongly needed for those who don't need the other functionality of a business version!

May 2019

Brian from Tactus Technology

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

May 2019

Wrike Project Management

Pros

Wrike has proven to be a capable tool for project management at our small company. It is very simple to create hierarchical structures for large projects, from major milestones down to minute tasks. Tasks can be easily linked as dependent, and assigning tasks and setting deadlines is very simple. It allows for constant monitoring of project tasks by stakeholders, and requesting updates from assignees. Files can be shared with data or results from various tasks, and being able to hit "complete" can help establish a sense of progress on large, multi-week or month projects. There are a number of ways to view the projects (like timelines and Gantt charts), which can help with communicating timelines to those interested, and also aids in identifying bottlenecks.

Cons

Adjusting timing within a project can be extremely difficult and/or tedious, and especially so when tasks are linked via dependencies. Moving some tasks can result in all other tasks resetting timing or decoupling. THis can be very frustrating, as with large projects even a one day adjustment can be tricky. Learning to use many of the features can take a while, and there are some quirks that can lead to confusion/miscommunications (like if someone fails to put a date for a task, it just sort of moves into purgatory). The number of alerts and communication can also get very unwieldy, and the ability to adjust them is limited (either no message or a huge number).

March 2015

Gretchen

Review Source: GetApp


March 2015

The Right Choice was Wrike

After using several different programs to track new products and customization projects, we have found Wrike to be a very efficient solution for our entire company. In Wrike, we are able to set up and assign tasks necessary to complete projects, we can project completion dates thanks to the gantt chart and are able to store vital information in such a way that it is easy to access in the future. Currently the e-Learning Content Department is the primary user of Wrike, but it is accessible by the management team, sales, engineering, and customer service which allows us to communicate and collaborate company wide.

Pros

Gantt chart -- This helps with projects that are complex and require various tasks or phases to be completed in order to develop a final project. We simply could not plan product releases effectively without this!
Folders -- Organization is incredibly important when managing projects for several different facets (customer-driven, sales-driven, marketing-driven, etc) and the fact that I can manipulate and move projects into different folders helps me watch a project as it travels through our "workflow" from inception to delivery.
Tasks -- Not only developing unlimited tasks and sub-tasks with deadlines, but also being able to assign them to different people within our teams has allowed us to have a central point to work from. I highly appreciate the ability to duplicate folders with their included tasks as our workflow is often repeated for similar projects.

Cons

I would like to see different statuses saved in different folders. Instead, the status is changed and it affects all folders globally. This has caused me some confusion or irritation at times.
With sub-tasks, I find myself wishing that changing a tasks' deadline would also change the subtasks' deadlines. When I push things forward or backward with the Gantt chart, I then have to go into each subtask and adjust them as well. Sometimes, it seems easier to make everything tasks so I can use the cause/effect of dependencies.
Duration can be confusing at times given that sometimes a task will take a bit of time daily over several days, but not necessarily all day. Group several tasks like that together and planning resources becomes difficult because you cannot distinguish how much ACTUAL time on a given day is needed for a particular project. I find myself planning by dates and not durations. I think if there were a way to use these independently, that would be helpful.

August 2018

John from Reinvention Group LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Glad to Have Found Wrike

Keeping my entire project life in Wrike, and also linking to Evernote as my reference library (putting links in each project as needed), as well as Google Docs/Sheets - which are integrated right into Wrike. They also have a Zapier integration that's letting me add new Google Contacts right into a light CRM folder so I can follow up with them.

Pros

Very intuitive UI, allows me to work exactly the way I want. I tested/trialed a number of enterprise team collaboration product managers, which I was forced to do because I found the functionality of the task managers like Asana, To-Doist and others to be inadequate for my purposes. I'm also a David Allen GTD fan, so I am always looking for a way to incorporate that paradigm into my management tools. When the list manager I was using, NirvanaHQ, proved inadequate, despite its almost perfect GTD integration, I went on a search and found Wrike.

Unique to Wrike is a drag/drop Folder/Project functionality that allows you to set up and nest projects inside folders to create a totally customizable working hierarchy. Whether you want to organize by client, by team member, by project, but function - however you want to do it - Wrike let's you set it up.

But then, you can use any folder as a TAG by dragging and dropping it onto another Folder or Project. That way, you can instantly access projects and folders by pulling everything related to that Tag.

Finally, Wrike lets you create Dashboards that lay out projects and tasks in infinite ways to make sure you are looking at the work you have to do - OR work that's due or in progress by the whole team. Plus, there is a messaging interface and an easy way to add people to your tasks/projects/folders as followers or assignees.

And they were totally ready for me, with a well-developed GTD suggested setup.

Cons

Nothing really so far. The design is good, but not A+. It's functional, attractive, but will probably need a refresh in the next year or so. Compared to others out there, e.g. Teamwork Projects, Zoho, Monday, Podio etc., it holds its own.

May 2018

Juan from Rumbeasinparar.com

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2018

It helps me get real-time visibility into everything my team is working on

I Found that scoping projects are very easy with this tool, the ease of use the tool is very fascinating and it helps me get a lot more done in a shorter amount of time ;)

Pros

I think it's amazing to be able to have a tool that helps me collaborate, and to be surrounded by people that have the same vision and really want to get everything done, and done beautifully.

This amazing tool helps me to consolidate communication and enhance my vendor's visibility


It helps me get real-time visibility into everything my team is working on

It gives me reports to track the projects and my team performances or the Workload, it helps me to have a better view and to see who has bandwidth for the next projects.

It's a great way to Coordinate Across Teams, helps me to break down team silos.
Set up workflows for projects to notify tasks and when they should begin work.
Reduce miscommunication and mistakes when everyone has transparency into work.

It's a great way to Develop Campaign Assets, the campaign development process requires collaboration and teamwork.
the Live editing, the threaded comments, document sharing and versioning simplify it's a great way to collaboration and reduce rework.

It helps me to Manage Events, Campaigns and Launches

It really helps me to deliver marketing programs on time with less stress.
Get plans out of my head so that I don't lose track.

It really simplifies whenever I have my next advaertising campaign, I just duplicate the template that I already used and then I'm ready to go.

Cons

None

May 2019

Patrick from TriComB2B

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2019

Wrike in an agency setting

The main reason my organization needs a tool like Wrike is to compartmentalize tasks and projects in a much more detailed manner than is available through conventional means of communication like Email. For example, we can have a single project folder with subfolders for each key project deliverable - design, development, contracts and statements of work, meeting minutes, etc. It grants all project stakeholders, both internal and external, the means to access anything they need to keep the project moving smoothly. It also allows tasks to be assigned to specific people or groups at various times and with detailed, customizable statuses. Because of this, we're able to use Wrike seamlessly as a process management system.

Pros

Simply put, the number features and customizations. Wrike is a very robust tool that my development team, our larger organization and many of our clients use as our primary ticketing, process and communication tool. It is feature-rich, including things like timelines, Gantt charts, public or private data collection forms that submit into tasks in a manner you define, and a slew of customizable folders and permissions.

Cons

Perm