ResMan Software


 

ResMan is a cloud-based property management suite best suited for large and midsize companies in the multi-family industry. Key features include rent, leasing and budget management, portfolio management and lead management.

The ResMan Multifamily Solutions Suite includes tools to help users manage reporting, budgeting, leasing and rent collection, portfolio views, lead management, document storage and text messaging. Users can also handle maintenance requests, accounting tasks, financial report writing and resident retention tracking. The resident portal allows renters to check balances, pay rent and fees online, send maintenance requests and receive property alerts.

Users can purchase additional ResMan software to help with completing verifications and annual recertifications, managing monthly housing assistance payments and tax credits and maintaining compliance. ResMan also provides users with access to a network of vendors who have developed add-ons and integrators for the ResMan suite.

Phone support is available. Pricing is per unit per month.  

 

ResMan - Analytics
 
  • ResMan - Analytics
    Analytics
  • ResMan - Charge distribution
    Charge distribution
  • ResMan - Invoices
    Invoices
  • ResMan - Lead dashboard
    Lead dashboard
  • ResMan - Vendor management
    Vendor management
  • ResMan - Exporting
    Exporting
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

203 Reviews of ResMan

 

Start your review of ResMan

Click to start
https://www.softwareadvice.com/property/ensoware-resman-review/
Software Advice Reviews (19)
More Reviews (184)

Showing 1-19 of 19

Virginia from Bayou La Batre Housing Authority
Specialty: Public Housing
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Absolute Gem

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Having used ResMan for about 1 1/2 years now, I am thrilled with the company. The conversion process was relatively painless. The data is well organized. There is a learning curve - as is the case with all new software. The training was excellent and the options provided are extensive. This software can be utilized by any size property management company.

Pros

All inclusive software. Permits multi-level user access. User friendly. Quick and friendly customer service. Many add on services available. Perfect for any size property management organization. All entries and/or deletions are recorded making an audit trail easy to follow.

Cons

To date there are no cons. There is a bit of a learning curve. However, the user manual is easy to read and follow.

Review Source
 
 

susan from Bridge RE Group
Specialty: Residential / Single-family
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

I have used all other programs in my years...ResMan is by FAR the best, easiest and most efficient system I have used. Love it!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy integration with most very vendor. Stay within ResMan to move around to all the other systems. So nice.

Cons

none that I've found. there is on line help and the search button is so easy too. There are no cons, there are no cons, lol

 
 

Kristen from Mesner Development Co.
Specialty: Affordable Housing
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Easy to use and great for affordable properties!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a small property management company, managing roughly 200 affordable units and 16 market rate units. We manage both multi-family and single-family homes. We went "live" with ResMan about two months ago and couldn't be happier. Before we had been using Quickbooks and spreadsheets, lots of spreadsheets, and it wasn't efficient for the size of our business or to be able to grow our business. With the majority of our units being affordable, tax-credit units we knew we needed a property management system we could rely on and that would allow for the specific reporting and tracking that comes along with managing tax-credit properties. ResMan has exceeded all of our expectations when it comes to the affordable side. The implementation process went as smooth as it could have gone. And now that we have been actively using ResMan for two months, we are so happy with our decision. ResMan has allowed us to focus on other tasks that come with running a property management company that had been ignored due to the time it use to take us to record everything and run all of our necessary reports.

Pros

We love all the different kinds of reports ResMan offers and the ability to click into the detail from the reports. It is also so easy to get around in ResMan and being able to use the search bar within ResMan. Wonderful for affordable/ tax-credit properties. Being able to chat/message with the support desk or have someone call you within hours and explain and walk-through fixing any issue has been so helpful.

Cons

When posting recurring charges, you have to post everyone with a recurring charge, there is no option to take anyone out.

 
 

Cody from Community Builders
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

ResMan is the best Property Management Software for the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been so impressed with ResMan. The product is very easy to use, and it has everything you need to effectively manage a property.

Pros

I love the maintenance work orders in Spanish. There are tons of videos you can watch if you have any questions about the software.

Cons

I don't have any

Advice to Others

ResMan gives you all the bells and whistles without charging you for a bunch of different modules.

 
 

MICHAEL from A&M FrontRange Rentals
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Very detailed, great interface, tremendous online teaching videos.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I switched from Buildium which I had used for 1 year. I did not like the interface and it did not give me the reporting that Resman does. Resman has many integration partners to add to the core product such that all our Property Management needs are met. I really like the interface, very user friendly. We are a small Property Management Company and the program has way more potential than we need, but the software has all our bases covered. Very detailed instruction even before you can begin using the product, which is mandatory. Only company that required it, and I was very glad for the training. Once using the program, if I need to remember how to do something in the software, there is a large video library covering every aspect of the program. If I need further help, I can make a call to customer service. Very satisfied.

Pros

Training
Reports
Interface
Integration Partners

Cons

I cannot set up a new property myself. I have to submit to the programmer and they add it to my inventory.

Advice to Others

They let you try the program to run around in it to see if it fits your business. No obligation. I found this very helpful.

 
 

Darlene from Hettig Management Corp
Specialty: Affordable Housing

May 2015

May 2015

excellent company

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It was a very easy conversion and their group was very easy to work with.

Likes Least

Conversions in general are a pain in the neck. This one was easy.

Recommendations

The pricing is much lower, the service from their techs is excellent and their program is so easy for the on-site personnel.

 
 

Hilary from Hettig Management Inc.
Specialty: Affordable Housing

April 2015

April 2015

Property Management Software that meets your needs

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

From our first presentation to implementation, training and support our transition has been a positive experience. This product is extremely user friendly, it makes sense. The positive feedback from our onsite staff has been overwhelming, we definitely made the right decision. The Boardroom is a great quick look at key information. The Development team has been awesome, they listen and deliver to meet our needs.

Likes Least

Would like to see the demographics that are similar to those we see on the tax credit paperwork, but I hear that is coming soon!

Recommendations

I recommend doing a demo with ResMan. Make a list of what you want in a property management software, you will be happy to see each of your needs that ResMan will meet. Participate in the user group meetings because ResMan listens to the user. If you don't see something you want/need speak up, it may be something already in the works.

 
 

Nick from Bsrtrust
Specialty: Apartments / Multi-family

March 2015

March 2015

ResMan Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

ResMan utilizes the latest technology to create an extremely user-friendly property management solution. The interface at first glance looks oversimplified, similar to an Apple product; however, do not be deceived. From its comprehensive operations features, including empowering end users to make unlimited resident corrections, customizable dashboards, intuitive document storage, cross browser/platform support, and seamless open RESTful API industry integrations to a powerful accounting GL back end (loved by our entire very demanding accounting team) and included resident portal, it's the most elegant solution in the industry currently.

Likes Least

Presently, there is no custom report writer, but they are very close to releasing one. The Development team has been outstanding and has always delivered and exceeded our challenging expectations.

Recommendations

Give ResMan a try. Conversions and integrations are never trivial, but their implementation team made the process seamless by utilizing transparent project management and helpful guidance. We have never looked back after switching from another industry leader (used for 15 years).

 
 

Carrie from Kindred Residential
Specialty: Apartments / Multi-family

March 2015

March 2015

Love the software and support

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This product is extremely user friendly. Unlike other software that is available we have found this product is easy to understand makes sense to the on site team to maneuver through to enter data. The training videos that are available if you need additional assistance are like having someone standing with you walking you through it. I love the ability to chat while working in the software to handle small things that come up. The support is phenomenal. Each and every person you work with from sales to implementation, to ongoing support are knowledgeable, extremely helpful, and friendly. You can tell each one of them want cares about your experience.

Likes Least

I haven't found anything yet. We have not found anything that isn't superior to products and people we have used in the past.

Recommendations

The more information you give the implementation team the less you have to do when the property goes live.

 
 

Alana from S2 Residential
Specialty: Apartments / Multi-family

March 2015

March 2015

ResMan - THE must have software on the market!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

One search function to find what you need instead of fumbling around hoping you click the right place to maybe get the data you need. DocuSign and BlueMoon at your finger tips with document storage to boot.... Yes please!

Likes Least

Everything is pretty much straightforward and easy navigation no fuss here!

Recommendations

Go green, find it fast, stay ahead of the game! If you need a few different functions or reports speak up ResMan listens

 
 

Eric from Sequoia Bluffs at Vista Ridge
Specialty: Apartments / Multi-family

January 2015

January 2015

Easy-to-use software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's very user-friendly. I have used many different types of programs in this industry but never found one that was this easy to use until now.

Likes Least

So far, I have not had any problems out of the vendor or product.

Recommendations

Take the time to use everything this program has to offer, such as the repairs, upgrade, and amenities category located under units.It can help you keep track of all the items you have purchased and if you are going through an upgrade time on your community.

 
 

Lori from Sequoia Courtney Manor
Specialty: Apartments / Multi-family

January 2015

January 2015

One Stop Shop

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I love the budget variance report, exposure control and texting tool!

Likes Least

I would like if the Guest Cards were more organized and available on the today page.

Recommendations

This software is awesome! It truly is a "One Stop Shop." When I worked for a previous management company I was logged into three software systems daily. One site (to type service requests, resident info etc.), Timberline (to enter invoices), and Yield Star for exposure control and unit pricing. With Resman, I am only logged into one system and can research invoices, my budget, exposure control, service requests and resident info using one system! Resman is very awesome and user-friendly!

 
 

Denise from SREM
Specialty: Apartments / Multi-family

January 2015

January 2015

Best software out there!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I absolutely love that entering my invoices and scanning copies to ResMan is very easy!!

Likes Least

There is nothing to dislike! Everything about this product is great.

Recommendations

Take a look at all the software out there, nothing will compare.

 
 

Crystal from Class A Management
Specialty: Apartments / Multi-family

December 2014

December 2014

Best property management software on the market

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I love the ability to chat live with a ResMan expert whenever I need it, not to mention the ability to make suggestions and see them implemented!

Likes Least

There are too many steps to move in a resident, but at least I know all steps are double checked by on site staff.

Recommendations

I recommend doing a demo with a representative and have a set of detailed questions to ask each company if they provide them. You'll quickly see that Resman offers more as a whole for total property management product.

 
 

Tom from Apartment Dynamics
Specialty: Apartments / Multi-family

December 2014

December 2014

We've been using ResMan for almost two years with great results.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like its ease of use, which is slightly ahead of their customer service. Listing more than one, I love the alternate chart of accounts, the boardroom customization, the ease of user setup, and the monthly updates.

Likes Least

I'm looking forward to converting our management company books into ResMan, which is something we had been unable to do.

Recommendations

If it looks too simple, keep looking. It is simple to use and does everything we need. If you do find something you need and ResMan does not do it, ask. They are quick to make changes to fit the user's needs.

 
 

Mary from Apartment Dynamics
Specialty: Apartments / Multi-family

December 2014

December 2014

Surprised by ResMan Love!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

What's not to like? As a trainer by passion, the training and support provided by ResMan is what I would expect of a professional training company, not a property management system provider! The product is user-friendly, not too hard on the eyes, and the support team is extremely quick and responsive.

Likes Least

Occasionally, when they introduce an update it changes users' permissions without warning us, and we have to open them back up. So far it hasn't given permissions we didn't want them to have, it's just removed authorizations we did want users to have.

Recommendations

Take a test drive. Speak with users and don't settle. We went through a 1-2 year search for the right product. It was rigorous, but worth the result.

 
 

LuGene from Greenbrier Management Corporation
Specialty: Affordable Housing

December 2014

December 2014

ResMan Critique

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I absolutely love the ability to chat with support rather than wait for an email or phone call back. Even then, the response is quick though. The product itself is really easy to use.

Likes Least

I don't like that you cannot attach a purchase order to multiple invoices from the same vendor in the case of back orders or different ship dates for items on the same P.O. I also don't like that the general ledger numbers don't appear on the check stubs. When pulling up an image of a payable, I cannot see what general ledger account it was posted to.

Recommendations

We love ResMan, because there is no redundancy. There is no limit to how many users you can have, and the security is very easy to set up.

 
 

Lori from Jamboree Management Corporation
Specialty: Apartments / Multi-family

December 2014

December 2014

ResMan is The Best All Around Property Software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

ResMan is a complete property management and accounting system. This software is very user-friendly and has everything needed onsite for managers and marketing, and it is a very powerful accounting package. This is the one solution for all your needs. The support is unsurpassed. The ResMan support team is always helpful and informative. They listen to your questions and take action to make sure your problems get solved.

Likes Least

I'm very happy with this software and can't think of anything negative.

Recommendations

I would recommend comparing the other software packages available out there as I did with this before deciding on ResMan. I found ResMan to be the most complete and affordable solution on the market.

 
 

Jason from Busboom Group
Specialty: Apartments / Multi-family

December 2014

December 2014

Resman keeps moving forward!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

For a newer product, Busboom Group has been very happy with how quickly Resman caught up and surpassed the much larger management software providers. Each month new releases continue to make the product easier and more effective to use for our team.

Likes Least

I would love to see the ability to synch our operating accounts with our financial institutions in the near future to help reconciling our bank accounts.

Recommendations

You need to be very comfortable with newer products and processes, and many experienced multi-family team members are very used to the traditional way of doing things, especially back office folks. That transition may be a challenge if top management isn't fully supportive.

 
 
 
Showing 1-20 of 184

Derrene from A.C Lewis Property Management
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Resman

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the search bar it makes everything easy

Cons

What is there not to like about this software. It is the best.

Review Source: Capterra

  Response: ResMan, ResMan

Date: December 2018

December 2018

 

Thanks for your review! We're thrilled that you're loving your software. Cheers!

--Dennis Behrman, SVP of Marketing

 

Whitney from Columbia Property Management
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Resman

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The Resman software is user friendly and easy to access.

Cons

The biggest con in Resman was adjusting to the new software.

Review Source: Capterra
 

Shimira from Park Walk Apartments
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

ResMan Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

ResMan is a great resource, it keeps management up to date on market rent, occupancy level , work orders and potential tenets.

Pros

All tools and information are easy to find

Cons

communication between management and tenets through the portal not available.

Review Source: Capterra
 

Kristy from Columbia Property Mgmt.
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use and transition from our old program.

Cons

You can't search by dollar amount. The search feature needs work.

Review Source: Capterra
 

GRACE from Columbia Property Management, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Resman

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

how you can integrate with outside softwares, but can also be the biggest downfall.

Cons

I miss having a dashboard of move in/move outs
I don't feel like it as user friendly as other property management software.
Getting properties online to additional sites.

Review Source: Capterra
 

Christine from Astra Residential LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Awesome Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ResMan is a great product. I was working for a company that helped beta the software. It has grown and has some growing pains. The budget export and import is messed up. Over all it is an awesome product.

Pros

Easy to manuveur around and I love the option of the ? to get answers.

Cons

Alot of gliches, especially in exporting and importing documents like budgets.

Review Source: Capterra
 

Victor from Veritas Equity Management
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

ResMan Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great experience with ResMan

Pros

I used resman for the make ready board, was very useful, service request was easy to close and write notes.

Cons

Sometimes the woek orders would not close.

Review Source: Capterra
 

Claudia from MOS
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Remsan and the way they work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I work in a outsorcing and is my everyday work, so Resman helps me to get along with mu job in a very easy way

Pros

Is very easily to use, almost everything you do in this web site is too friendly.

Cons

Sometimes when you enter a new invoice Remsan doesnt get the information and fill the info with other things.

Review Source: Capterra
 

Den from MOS
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Easy and Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's an easy tool to "deal" with te management of your business

Pros

It's a friendly software. You can learn easily how it works.


Cons

Sometimes while maintenance, the software starts to change accounts, or starts to be slow. So you have to be patient and careful.

Review Source: Capterra
 

Cathy from Columbia Property Management
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Resman Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Support team who did the training was amazing! I actually like how the setup was for a property/owner was. Each individual search was below, whether I needed the beginning lease date or I needed the ledger.

Cons

search engine was not user friendly! I did not like that each time I did a search there was already a property in the search engine.

Review Source: Capterra
 

Pam from Bridge
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

User friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is one of the easiest software to learn.

Cons

Hard to get into the learning section and it doesn't always bring up the page.

Review Source: Capterra
 

MARIELA from STONECREEK APARTMENTS
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Resman Is my all time favorite Apt Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love that I can track my extra my carports, licence plates, gate cards or car stickers. Changing rents when doing increases is as easy as a snap.

Pros

It is very user friendly and it is easy to learn and pick up quite quickly. You can open up as many windows just so you don't have to close the window you are working in. I love that you can put date ranges on reports for information that you need or looking for.

Cons

Permissions to do certain things. But this is really not a software issue but your corporate level access. I love everything about Resman.

Review Source: Capterra
 

Sabrina from City Gate
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Overall the software is great.

Pros

I love that it is very easy to use and understand.

Cons

When sending emails you cannot track what you have sent from Resman. Example is if I sent a final account statement to a former I cannot track to see when it was sent.

Review Source: Capterra
 

Janine from TEXcel Properties
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Highly recommend Resman

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The training has been phenomenal, and when we run into issues, the online/phone support is very helpful. The system is user friendly and easy to navigate through. I really love the reporting options! Overall, I would give Resman 5 stars and highly recommend it.

Pros

It's user friendly and Resman is constantly making improvements.

Cons

If I had to pick a con, I would say that some of the admin settings are not as intuitive as they could be, but honestly, this is an issue in any software system because there are many options to where various settings live.

Review Source: Capterra
 

Kimberly from Exponential Property Group
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Fantastic Property Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is great managment software at a very reasonable cost and I love how they cooperate with other vendors to integrate pieces that aren't built into the system.

Pros

Love the reporting, ease of use and great accounting functionality and accuracy.

Cons

Support team isn't as knowledgable as they used to be. Things get fixed but it takes longer than it used to .

Review Source: Capterra
 

kelsi from Coast
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

New to ResMan

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far the program does what we need it to.

Pros

I like the fact that all my properties are in one place.

Cons

There are reports that I wish we had from the other software we used. Customer support isnt always knowledgeable about what needs to happen.

Review Source: Capterra
 

Kimberlee from Woodsmere Holdings Corp.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Kimberlee Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great program

Pros

Ease of use, very user friendly, fast click to site

Cons

takes to long to see if a tenants payment is nsf

Review Source: Capterra
 

Graham from Hillcrest Apartments
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Excellent Software for Home Based Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were struggling with management tracking and ResMan stepped in with a clear, concise software that improved our structure. It has been great as we have developed as a company!

Pros

We have been lucky to work with ResMan for 4+ years. As we have grown our business, they have been excellent strategic partners and made training for our staff simple!

Cons

We have not had any complaints or issues that have not been resolved immediately!

Review Source: Capterra
 

Siera from The Park at Ashburn
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Very Easy To Use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience has been great. Resman makes my job 10x easier!

Pros

Easy navigation through the software and the question tab is GREAT!!!

Cons

With the security deposit amounts would port over.

Review Source: Capterra
 

LaVone from Ashton Heights Apartment Community
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Ashton Heights - Office Staff - Use Resman

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

To be truthful, I don't know what business problems are solved.

Pros

It is relatively easy to navigate through the various aspects of Resman

Cons

There is problems with the payments deposited to Resman do not make it to the Ledger of the Resident.
Just recently, deposited a money order for the resident in 1120. It is on the Deposit Batch, but did not post
to the residents ledger.

I am having problems with transferring residents from one unit to another. Even after the Transfer there is still the message of pending transfer (click here) on the previous unit.

Processing invoices for payment and the scan to attach. I, today, selected a scanned invoice to attach and I access everything except the one I needed. Example is, invoice scanned had last numbers or 420, I select
that, I get scans for 415/414/420. I continue to try and eventually I am able to get the correct invoice attachment. It is frustrating and consume too much time.


Review Source: Capterra