MYBOS Software

4.13 / 5 (40)

About MYBOS


MYBOS is a cloud-based facility management solution designed to help small and midsize property owners manage client communications, create work orders, manage workflows, schedule maintenance and more.

MYBOS offers a calendar feature that allows property managers to schedule preventive maintenance and meetings. The real-time dashboard offers information about property related updates and upcoming tasks via graphical representations. A dedicated tenant portal allows tenants to manage their information, raise issues with management, book amenities and contact staff.

The work order management tool helps businesses build an asset catalog along with details of their warranties and service histories. MYBOS also offers separate iOS-based apps for both property managers and residents. In addition, the solution provides register management, parcel management and community management features.

Users can access the online knowledge base or raise tickets for support inquiries. Monthly and annual pricing plans are available. 



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Supported Operating System(s):

Web browser (OS agnostic)

40 Reviews of MYBOS

Average User Ratings

Overall

4.13 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(17)

4 stars

(15)

3 stars

(5)

2 stars

(2)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 40 reviews

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October 2018

Anthony from Pivot facilities management

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

October 2018

MYBOS - Efficency in the work place

Residents and management have enjoyed the MYBOS experience at concept Blue Apartments. Its been very easy to use and everything in a simple format. No more scrolling through excel spreadsheets and wasting time. This programme has been great to learn and my team are all now experts at navigating through the residential database and logging in Issues, and events through out the day. This programme also allows the team to send out broadcasts and newsletters to all the residents to make sure they are up to date with all the projects within the building.

Pros

-Residential data is easy to fill in and has every category needed to run a building.
- Support team are very quick and efficient at resolving the issues and queries that the team have.
-Cases created keep all stakeholders in the know, professional format and interactive, add quotes, photos, -purchase orders and send directly to the contractors.
-Daily log keeps the managers up-to-date with contractors, issues and events.
-Parcel and Key processing has never been easier, this also comes with full history of each item so that everything can be accounted for.
- Amenities bookings allows the resident to book in the facilities, or moves all popping straight up into our calendar via the online residential portal.
- The Library allows all the building docs to be found in the one place, easy to upload and navigate.

Cons

Mobile App needs more work, at this stage its a very simple version of the overall programme.

December 2016

Julie from BFMS

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

December 2016

Basic functionality needs improving

Overall great BUT needs some tweaking: 1. Export all residents - only exports the present page so you have to go through every page and merge the information 2. Key sign in - the contractor's list is not alphabetical 3. Could be easy to move a unit Owner (under Other Contacts) to the resident - ie they rent it out and then move in themselves. 4. Invoice procedure for Maintenance is not effective - now do everything manually in V3. 5. Would like an audit of, ie, Residents to see (a) who entered the data and when and (b) who revised it and when. I use MYBOS differently to most managers as a Relief Manager and in Ops, so my needs may vary to others! Really like the Search functionality now - can search animals, vehicles, phone numbers, etc. So I know you continue to improve it. Thank you :-)

Pros

It's a CRM for building management and all inclusive

Cons

Little annoyances as previously stated.

Response from MYBOS of MYBOS

Replied February 2017

Hi Julie, Many thanks for your kind words and very useful suggestions. We are happy to inform you that: 1. Owner-resident conversion system is almost finished and you have access to one-way functionality in this regard. 2. Export All feature will be available soon, and other tweaks will be incorporated afterwards. Your keen interest in MYBOS strengthens our drive to improve the system. You can always leave more suggestion with our support desk.

December 2016

Robin from PROACTFM

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Simple & Effective

Searching for the right tool for our property portfolio, we have evaluated a number of facility management solutions over many months. MYBOS stood out from them all. I am very impressed with the simplicity it provides to accomplish daily building management tasks. Features like all-in-one calendar, case management, SMS, email and messaging systems promote interaction with the residents and contractors from within the system while boosting engagement with them. The user interface is quite attractive and easy to navigate. The pricing is also very reasonable and with its straightforward way of doing things, you save a lot of time, money and effort. The support team is very friendly and they handle your requests in a very personal manner. Top product!

Pros

Simplicity, reports are being compiled as you add information.

January 2019

Kerry from Accor Hotels

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2019

MyBos from a Building Managers perspective

We have better communication inter-departmentally since using MyBos and it is helping to ensure accountability.

Pros

Great functionality for a Building Manager, all of the features to assist in the role, easy to use and adapt for your own building. Support team are quick to respond and resolve. Reporting is extensive. You will not use all features but there are plenty of features for different environments.

Cons

Nothing really, any issues I have come across thus far the support team have been able to (on most occasions) either provide a work around or add it to the changes they are working on. If anything, and quite a small thing, I would say when we have had a few issues on the App it has been frustrating that these issues can re-occur on the same app if you have a user using a different version of phone.

April 2019

Rob from Habitat Residential

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

MYBOS Building Management Software

We used to manage buildings using excel spreadsheet, word docs and emails. We have since migrated our buildings to MYBOS and find it absolutely invaluable. Highly recommend it.

Pros

The issuing of work-orders, scheduling maintenance or reporting is very easy and our admin work-load has reduced significantly.

Cons

There are lots of little features/functions in the software which we weren't aware of, and are still learning/discovering. I think having an online tutorial/youtube showing functions would be good.

January 2019

John from Premium Building Manager

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

January 2019

MYBOS Review

Pros

Easy to run the day to day managing of buildings. Simple design and quite easy to use with lots of features to assist with the management, planning and maintenance of buildings.

Cons

Not being able to import more than 3 photos to a case and not being to pre-save texts for emails.

November 2016

Daniel from Burling Building Management

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2016

Good experience

My experience with MYBOS Building Management System has been very positive. Their customer service and responsiveness is truly exceptional. The interface is very nice and easy, providing an easy learning curve for the users. The dashboard is quite comprehensive yet very legible. Residents can raise cases from within the system which makes it much simpler to address and track any maintenance issues. I particularly like the reports with a variety of export options and their professional design, which I can straight away present to my bosses without any modification. The searchable library can be used to store all kinds of documents in an organised fashion providing easy access when needed. I would surely recommend it.

Response from MYBOS of MYBOS

Replied November 2016

Thanks a lot Daniel. We appreciate your thoughts.

January 2019

Steve from Eximius Building management

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

User Friendly software

Pros

The thing I like most about the software is I have all building information in one place and can access this information from anywhere.
Great when you manage multiple buildings.

Cons

The thing I like least about the software, not much not to like.

December 2016

Kesh from The Sebel Auckland Viaduct Harbour

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

The Sebel

A great software with ease of operation and support. Easy to access all information once loaded on the system. User friendly.

Pros

User friendly

Response from MYBOS of MYBOS

Replied February 2017

Hi Kesh, Many thanks for your kind words. It's really encouraging for the whole team.

December 2016

Tarm from Grosvenor on Queens

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

December 2016

MYBOS makes a Building Managers life Easy

As a building manager of a large apartment building, MYBOS assists me with the day to day running and logging off all aspects, from BM cases, asset recording to Broadcasting important messages to my residents. With MYBOS being web based, I am able to access the system wherever I am, without the hassle of a VPN, or dialing into my work computer. If ever I have an issue, the support team will ususally find a solution within the day. I understand an App is on the horizon, which my residents and I are looking forward to. Cheers.

Pros

the web based aspect of the system and the reporting

Cons

Sometimes during an update, you have to delete the cache on your computer.

January 2019

Andrew from Real Property Consultants

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Great tool for our business

Pros

Mybos helps our team better manage all facilities in our buildings. It is cloud based software so can be accessed from anywhere. It also allows our committees to see exactly what is going on in the building via their own committee logins.

Cons

There is not too much we dont like, however there are some areas of the software that we dont use.