MYBOS Software


 

MYBOS is a cloud-based facility management solution designed to help small and midsize property owners manage client communications, create work orders, manage workflows, schedule maintenance and more.

MYBOS offers a calendar feature that allows property managers to schedule preventive maintenance and meetings. The real-time dashboard offers information about property related updates and upcoming tasks via graphical representations. A dedicated tenant portal allows tenants to manage their information, raise issues with management, book amenities and contact staff.

The work order management tool helps businesses build an asset catalog along with details of their warranties and service histories. MYBOS also offers separate iOS-based apps for both property managers and residents. In addition, the solution provides register management, parcel management and community management features.

Users can access the online knowledge base or raise tickets for support inquiries. Monthly and annual pricing plans are available. 

 

MYBOS - Building
 
  • MYBOS - Building
    Building
  • MYBOS - Calandar
    Calandar
  • MYBOS - Charts
    Charts
  • MYBOS - Dashbaord
    Dashbaord
  • MYBOS - Key management
    Key management
  • MYBOS - Work orders
    Work orders
Supported Operating System(s):
Web browser (OS agnostic)

24 Reviews of MYBOS

Showing 1-20 of 24

 

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John from SP 61138

February 2017

February 2017

MYBOS - A great tool for our business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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The Mybos system is easy to use and is quite extensive in its ability to record all facets of the day to day running of our property. The support team are great and action any requests in a timely fashion. All an all a great product.

Review Source: Capterra

  Response: MYBOS, MYBOS

Date: February 2017

February 2017

 

Bundle of thanks for this John. Your kind words are very encouraging. If you have any suggestions for improvement, you are welcome to post them at http://mybos.com/support.html.
Enjoy your day!

 

Kesh from The Sebel Auckland Viaduct Harbour
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

The Sebel

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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A great software with ease of operation and support. Easy to access all information once loaded on the system. User friendly.

Pros

User friendly

Advice to Others

Suggest you run an online training program every now and then for the benefit of new users.

Review Source: Capterra

  Response: MYBOS, MYBOS

Date: February 2017

February 2017

 

Hi Kesh,
Many thanks for your kind words. It's really encouraging for the whole team.

 

Julie from BFMS

December 2016

December 2016

Basic functionality needs improving

Ease-of-use

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Value for Money

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Overall great BUT needs some tweaking: 1. Export all residents - only exports the present page so you have to go through every page and merge the information 2. Key sign in - the contractor's list is not alphabetical 3. Could be easy to move a unit Owner (under Other Contacts) to the resident - ie they rent it out and then move in themselves. 4. Invoice procedure for Maintenance is not effective - now do everything manually in V3. 5. Would like an audit of, ie, Residents to see (a) who entered the data and when and (b) who revised it and when. I use MYBOS differently to most managers as a Relief Manager and in Ops, so my needs may vary to others! Really like the Search functionality now - can search animals, vehicles, phone numbers, etc. So I know you continue to improve it. Thank you :-)

Pros

It's a CRM for building management and all inclusive

Cons

Little annoyances as previously stated.

Advice to Others

-

Review Source: Capterra

  Response: MYBOS, MYBOS

Date: February 2017

February 2017

 

Hi Julie,
Many thanks for your kind words and very useful suggestions. We are happy to inform you that:
1. Owner-resident conversion system is almost finished and you have access to one-way functionality in this regard.
2. Export All feature will be available soon, and other tweaks will be incorporated afterwards.
Your keen interest in MYBOS strengthens our drive to improve the system. You can always leave more suggestion with our support desk.

 

Ritchie from Q1
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Review as requested multiple times!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

MYBOS Frustrates me it always takes 3 steps to update or enter anything that should be completed in 1 or 2 steps.

Cons

Work Order Reports are not informative
System returns to current cases after updating or viewing a case that is completed

Advice to Others

Speed up the processes and eliminate going back a step each time something is updated.

Review Source: Capterra

  Response: MYBOS, MYBOS

Date: February 2017

February 2017

 

Hi Ritchie,
Many thanks for reviewing us. Glad to inform you that improved navigation across the system will be developed very soon in our bid to continuously improve user experience. Since you are a very active user, we would love to have more feedback from you at http://mybos.com/support.html.
Enjoy your day!

 

John from NFM

December 2016

December 2016

Finger Wharf

Ease-of-use

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Support

No ability to copy BM an email when sending work orders
Loading Docs to Maintenance Schedule only loads a link
Residents registrar, not user-friendly in inability to load separate info for owner V tenant v Real Estate agents details on the main screen
Work Orders cannot be found by searching contractors name for all SP Numbers
Inability to auto load contractors to all SPs at same time or edit Contractor Details
Can't do contractor reports for all SPs

Review Source: Capterra

  Response: MYBOS, MYBOS

Date: February 2017

February 2017

 

Hi John,
Thanks for reviewing MYBOS, we are really grateful for your feedback as it really gave us some good ideas. Glad to inform you that now:
1. You can CC work orders to anyone you want
2. The resident section now shows residents, owner investors and managing agents separately.
3. Cross-SP search and reporting is an interesting requirement and our team will look into incorporating such features in the future. In the mean time, if you have special requirements, please contact our support team for assistance.
Once again, your feedback is immense value to us and we remain committed to continuously improve our products' usability.

 

Jean-Luc from Marina One SP61325

December 2016

December 2016

Needs a lot of work to become better

Ease-of-use

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Frustration with the lack of control and poor searching capability, Password change and username change have been requested for weeks and never implemented.

Review Source: Capterra

  Response: MYBOS, MYBOS

Date: February 2017

February 2017

 

Hi Jean-Luc,
Many thanks for your feedback. We are continuously working to improve the system to fulfil our users' expectations. We hope you would like the new search function through which you can now live-search by almost every field in the data tables. Glad to know that the username issue has been settled. We welcome your suggestions at http://mybos.com/contact.html

 

Gareth from Oaks Hotels and resorts

December 2016

December 2016

Will be useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Will be a good system in time. A lot of work is needed to get everything populated but the support is good

Review Source: Capterra
 

Bobi from Pristine Facility Service

December 2016

December 2016

Everything under one roof - MYBOS

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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I have been using MYBOS since 2013. One of the best software package to keep record especially like building management. Easy to chase the invoices, issue work orders, create an incident report, set up preventive maintenance and invaluable information can be kept about the building. easy to access information from anywhere in the world. friendly user. However, there are some areas still need to be improved such as library section, it is easy to delete files from a library.
Basically good software.

Review Source: Capterra

  Response: MYBOS, MYBOS

Date: February 2017

February 2017

 

Hi Bobi,
Many thanks for the encouraging feedback. We are really glad to know that you like our product. We have gathered some very interesting feedback about the library including you and are definitely going to make it more user friendly.
Have a great day!

 

Des from Goodin Management
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Mybos has improved the standard of building management to a more efficient level.

Ease-of-use

Functionality

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Value for Money

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Mybos has turned building management to a new level and strata buildings owners are now in a better position to see how the building is run and maintained.

Pros

It is easy to use and learn.

Cons

.

Review Source: Capterra
 

Maurice from Quay Facility Management Pty Ltd

December 2016

December 2016

version 3 review

Ease-of-use

Functionality

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Overall the functionality is quite good. There are a few suggestions I feel that should be considered for implementation.
1. user configuration.
I'd like to be able to alter color and fonts to customize for my own view
The ability to add company or site logo
2. Reports
More flexibility to customize my BM reports such as generating any combination of listing current, completed and overdue cases. This is simple to do. I should not have to export into excel or word and do it from there. the record is tagged with this so a simple search on that record wold makes life easy.
3. Support
you guys have great support so no complaints there. My only complaint is that there are some features in v3 that don't work or have not been implemented and are a work in progress. It's better to remove these and add them when they are ready. In addition when doing upgrades please let your users know via email of any system maintenance and also what improvements and bug fixes have been done. Its good to know so that we can also test it from our end and report back.

Review Source: Capterra
 

Abdul Rehman from Lumiere Residences

December 2016

December 2016

Customer Friendly, Easy to use with minor improvements

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Support

The amount of work is minimized and customer feedback regarding the software is very good as they are able to use all the features.

Review Source: Capterra
 

Jack from Dyldam Developments
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

best building management solution ever!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

User-friendly and straight to the point - saves a lot of time and energy and gets the job done easily!

Pros

User-friendly
relevant

Cons

need to have it on a phone app if possible

Advice to Others

highly recommended

Review Source: Capterra
 

John from Owners Corp - SP61694
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

MYBOS Review - Grandview Apartments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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With MYBOS do you mean or my experience in business or property management generally?
With MYBOS I think I was an early adopter and encouraged others in my Group to take it on - they did.

Pros

Simple to use and learn

Cons

Cluttered and a bit busy in its design.

Advice to Others

Support wasn't all that available.

Review Source: Capterra

  Response: MYBOS, MYBOS

Date: December 2016

December 2016

 

Hi John,

Thanks for the review. We are working to further improve the usability of our system. We hope you would like the universal search, sort and filter features in MYBOS v 3.0. Did you know that we can also turn on/off modules you do not need to give you a cleaner look and feel? Just let us know if you are not using any module.
Also, if you would want more features/functionality from the system, just send the request and we will be happy to do it if it makes sense for majority of users.
Our support team is active 5 days a week during business hours. You can log any support request 24/7 at http://mybos.com/support.html or just send an email to support@mybos.com and we will be happy to help.
Stay well!

 

Robin from PROACTFM
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Simple & Effective

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Support

Searching for the right tool for our property portfolio, we have evaluated a number of facility management solutions over many months. MYBOS stood out from them all. I am very impressed with the simplicity it provides to accomplish daily building management tasks. Features like all-in-one calendar, case management, SMS, email and messaging systems promote interaction with the residents and contractors from within the system while boosting engagement with them. The user interface is quite attractive and easy to navigate. The pricing is also very reasonable and with its straightforward way of doing things, you save a lot of time, money and effort. The support team is very friendly and they handle your requests in a very personal manner. Top product!

Pros

Simplicity, reports are being compiled as you add information.

Review Source: Capterra
 

Chris from JLL

December 2016

December 2016

Chris Kingdon

Ease-of-use

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Makes facility management easy to track and great for resi developments to inform occupants of scheduled works with the broadcast system.

Review Source: Capterra
 

Tarm from Grosvenor on Queens
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

MYBOS makes a Building Managers life Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
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Product Quality
Quality
Support

As a building manager of a large apartment building, MYBOS assists me with the day to day running and logging off all aspects, from BM cases, asset recording to Broadcasting important messages to my residents.
With MYBOS being web based, I am able to access the system wherever I am, without the hassle of a VPN, or dialing into my work computer. If ever I have an issue, the support team will ususally find a solution within the day. I understand an App is on the horizon, which my residents and I are looking forward to. Cheers.

Pros

the web based aspect of the system and the reporting

Cons

Sometimes during an update, you have to delete the cache on your computer.

Review Source: Capterra
 

Luke from Assured Building Management (PICA)

December 2016

December 2016

MYBOS 10 characters

Ease-of-use

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The data entry is too convoluted and time-consuming for simple day to day procedures. You could spend half your day on data entry which is often duplicitous without actually doing something to manage the building outside your office, so it can be better not to enter it. Many examples: i.e. The By Law icon doesn't have a facility to upload the by law document but prompts you to type in each one. Not doing that. Adding a new item in the calendar is duplicitous also and doesn't find information already in the data bank,. And so on and so on. Just this review would take too long. No need for an Apple voucher. I don't use Apple. Thanks anyway. Have a lovely day

Review Source: Capterra
 

Patrick from 150 Clarendon
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

MYBOS V3.01 REV 3.01.01 Not as Friendly

Ease-of-use

Functionality

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Support

New version not as user-friendly as the previous version.
Faults identified are advised will be addressed in next update.
Amenity bookings and calender's too vague and difficult to see quick glance activities. Much information (Rules, forms) all lost in upgrade
Dashboard of little use generally not happy with updated version

Pros

Previously very easy to use for our purpose

Cons

ease of movement between sections lost in v3

Advice to Others

Consult with your customers before implementing changes
When I contracted Mybos we asked for Contractor Sign in and tag printing ability. Was advised this would come with the version 3 release...never came

Review Source: Capterra

  Response: MYBOS, MYBOS

Date: December 2016

December 2016

 

Dear Patrick,

We are always working to improve the user interface for our clients. If you would kindly send us some extra detail on which aspects of the system you find not user friendly, we would surely like to investigate. Sorry to hear that you lost data during the migration from V2 to V3. We will have one of our support staff look into it and contact you. As such, V3 does have a contractor sign in and tag printing abilities through the Keys page and we can always discuss it if you have a specific requirement.
Have a great day!

 

Stella from Premium Strata
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Mybos captures everything that we need to ensure good quality management of our sites.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Support

Using Mybos has assisted us in management of our buildings, residents, security and work orders.
It is a effective tool to ensure compliance matters, maintenance schedules and work history. One of the best programs I have ever used.

Pros

Capture of data for historical use.

Cons

Not much

Advice to Others

No

Review Source: Capterra
 

Greg from Oaks Embassy Hotel Adelaide S.A.

December 2016

December 2016

Greg Mildren Embassy Hotel

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Support

Found it difficult to get started without some training.
Find the manuals are not comprehensive enough.
Doesn't seem to be Apple Mac friendly for exporting spreadsheets.
Good responses from help desk and reasonable response time.
Really want a better correspondence log app for suppliers/contractors and residents.
Programs are good but not the complete package of features I was hoping for. Hope this helps!

Pros

Easy to use once you are familiar with the program.
Lots of features and functions for variety of applications
Quick to use.

Cons

Features and functions are not complete for comprehensive facility management including communication logging. Doesn't seem Mac friendly when exporting excel files.

Advice to Others

More training resources available required. Either hands-on, remote, FAQ with search functions.

Review Source: Capterra