About Abacus

Abacus is a cloud-based T&E solution that offers midsize teams a highly efficient way to track and control expenses, reimburse employees, and book travel.

Employees use a mobile app to submit expenses right when they happen. Custom automation enforces policy compliance on each expense and routes them to specific approvers. Instead of reviewing traditional expense reports, Finance teams use real-time Live Reports to review expenses by employee, project, client, or any other efficient view. The Insights dashboard surfaces spending trends and lets finance teams track metrics like ROI and Customer Acquisition Cost.

Features include a travel booking platform, corporate card dashboard, and direct deposit reimbursements using a built-in ACH processor. Ab...


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Supported Operating System(s):

Web browser (OS agnostic)

49 Reviews of Abacus

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(33)

33

4 stars

(10)

10

3 stars

(6)

6

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 49 results

May 2018

G. Keenan from Sprout Social, Inc.

Company Size: 201-500 employees

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2018

Effortless expense tracking and management

Pros

Having come from a huge tech company that had their own proprietary software to submit and reimburse expenses, Abacus is a breath of fresh air. It's unbelievably easy to use and both their website and their mobile app are clean, intuitive and get out of my way. I don't feel like I'm jumping through hoops or need to go through a bunch of red tape to get expenses reimbursed, and it helps me keep track of when my expenses are approved and reimbursements are being distributed. It's amazing being able to just take a photo of a receipt right from the app and upload it immediately. Don't need to hold onto receipts or gather scans in another app. Seriously, this software is so simple. Every company should use it.

Cons

I've had the mobile app crash a few times or just become unresponsive, but this is so inconsistent that I don't really think I've ever been inconvenienced by it.

May 2018

Bryant from Sharpline Converting Inc.

Company Size: 51-200 employees

Industry: Management Consulting

Time Used: Less than 12 months

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Abacus as a simple and worthwhile expense tool.

Pros

Abacus has so many feature, it is practically limitless. We were able to use it to shorten our expense process drastically. Not to mention the fact that the Abacus team is extremely helpful. Their introduction emails answer your questions before you even have a chance to ask them! For us, Abacus was the perfect choice as it offered us both a simple and practical expense platform to start with as well as a technology we will be able to use moving forward and integrate with our accounting software as our sales representatives become more aware of the product. (Which isn't too tough! Its incredibly simple to use!) Pricing is at a great point as well. However, if a user does not submit an expense they will not pay for that month! I would not trust those who offer "free expense software." Those at Abacus are professionals, hands down, no doubt.

Cons

I really have few cons for the software. I think it would be nice to see more instructional videos that we could share with our sales team so that we did not have to explain the software to them. That being said, the software is intuitive and we had few problems helping everyone get up to speed. All in all, there is little to complain about considering how much bang you get for your buck.

December 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

December 2019

Very user friendly and straight forward

We switched from Concur to Abacus to handle our employee T&E.

Pros

The way the mobile app and web app work together makes it very easy to upload receipts from your phone and manage your expenses on your laptop.

Cons

Sometimes the mobile app will crash or not function properly - its not quite as built out as the web app.

October 2019

Mal from Stealth Startup

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

October 2019

Makes expensing a lot easier

Much easier to use compared to previous reimbursement systems I've used (paper receipt submission / using spreadsheets).

Pros

Abacus is a really easy way to submit receipts and costs for reimbursement without too much hassle. The interface is very simple - just drag and drop images or PDFs of your receipts.

Cons

It's hard to have a timeline of when costs will be approved, since that depends on the administrator or manager manually saying yes to them (at least in our case). But, once funds are approved it's pretty quickly deposited into your bank account.

December 2019

Mike from Bristol Rent-All

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 6 months

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

December 2019

Buyer Beware

We left Insynq after 6 years, after their hacking experience and went to Cloud 9. We did not like Cloud 9 at all and went back to Insynq. Now Cloud 9 tells us we are locked in for 36 months. We tried to reduce users from 3 to 1 (which was our original user count) and they say we can't do that either. Need I say more ? ! These people are dishonest in my view. Insynq are wonderful to deal with !!!

Pros

Probably a decent product. My issues are the fact that using their shared servers causes a frustrating experience when accessing our software each time.

Cons

Very aggravating interface. I believe they have deceptive marketing practices.