ArchiOffice Software

4.25 / 5 (179)

About ArchiOffice


ArchiOffice is a comprehensive business management solution designed explicitly for architects. The solution collectively offers project management, time tracking, billing and agile office management features. ArchiOffice helps both architects and their staff to manage and streamline daily activities, project data and critical business information via a single centralized system.

ArchiOffice provides an organized dashboard that offers essential information to project managers and helps in tracking key performance indicators. With time & expense reporting functionalities, project managers can record time spent by their team members on each project or the time they are in office. The built-in project estimation tools help to track estimates vs. budgets vs. actual expenses. ArchiOffice offers more than 5 different contracts and 50+ report templates to choose from.

ArchiOffice is capable of integrating with multiple applications such as QuickBooks, MS Outlook, Apple Calendar and more. The solution can be installed either on-premises or hosted as a cloud-based solution.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

179 Reviews of ArchiOffice

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(107)

4 stars

(40)

3 stars

(10)

2 stars

(8)

1 stars

(14)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 179 reviews

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May 2019

Christine from MacLeod Reckord, PLLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Existing User

We've had our ups and downs. After a couple of days on the phone with customer support, things have been clarified and settled. I understand some of my problems now and how to fix them. It is really the first time I have felt comfortable with my choice in software. As I learn new things, play with it more and talk with customer support things that I thought might be deal burners, are really not. We all need to accept change, and for me as a former development programmer, I am used to it. I was not that into our existing software that we are replacing as I only had to deal with it for a year as I am kind of the new employee. Yes, I looked at several different software options. Yes, some had more features than others, some less. It is going to be pretty difficult to find a replacement software that is exactly like the one you are replacing. My original review stated there were a lot of bugs. I'm not so sure about that statement any longer. For me, it works better through Crome than Edge. I did have quite a few issues when running in Edge. This may be a problem that has since been fixed, but I'm okay in chrome.

Pros

I have had more time with the software since my last review. As I slowly convert the firms old data to this new software, things are falling into place quickly. I'm becoming attuned to the software. Learning little things I didn't know where there, both by playing around and talking with customer support. This software is easy to learn. Not a real big learning curve, assuming you are familiar with project management, accounting, project setup or you have people familiar with those areas. I do it all, and basically maintain everything for everyone else.

Cons

I don't have many, but if I had to pick... they are not really cons, as I hope they will expand to these later on. API with Office 365/Outlook would be a nice added bonus. For me, especially Outlook. Also API with Quickbooks desktop version. This isn't a big issue, as I hope to also phase out QB and only use that software for payroll. Which I will then have an API if I go with QB Online/payroll. I will always use QB for payroll, so I am use to doing journal entries into systems to reflect the payroll numbers. This is not a hardship for me.

April 2017

Dale from Rardin & Carroll Architects

Company Size: 2-10 employees


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2017

Great tool for the Architect's office

Overall, this is a good office management tool for the architect. We have used it for the past 10 years and find it invaluable in all we do in managing projects and running the business.

Pros

The product is great for the management of a project from time and expense reports to document management. It also manages the office contacts and calendar of events for all the employees. It will give you in real time if you are making or losing money on a project. It tracks and creates invoicing for all project clients. If you use QuickBooks, it is integrated directly with that software for complete accounting management. It is a great tool for Architects in that it is formatted for what we do (tasks and phasing of projects). If you have internet connection, you can get access to this program while on the road,

Cons

When opening up project file, it takes 2 or 3 clicks to open up a file, such as Word, PDF and AutoCAD. Very, Very frustrating. Many of my employees do not use is function and simply use Window file manager to open and move files. We should not have to do this. It uses Java in the background for some of its operations, and I am not a fan of Java... it is always updating. Updating of the software is somewhat difficult for the person not a computer nerd.

July 2013

Jeff from FSF architecture


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

July 2013

As architects, we get set in our own way of doing things and never want to change. In ArchiOffice 2013 we found a product that pretty much adapts to how we do things. Sure we changed our methods a little, but for the most part it does what we want it to. We began looking for an office management software in 2007. We realized that the old method of using a spreadsheet was making us miss lots of opportunity for reimbursements that we could have been charging clients until too late. Just recapturing these lost revenues has paid for ArchiOffice. After 6 years, the program is so comprehensive, there are modules for everything you need in an architects office. The main points are easy; project lists, contact lists, time records, billings, and a shared calendar. But dig deeper and you get time tracking per job, project phases or tasks; time records, that at entry, keep everyone informed as to project progress; intelligent records, filling in more than you really want to know about project time expenditure; RFI logging, shop drawing logging; billings, showing cash flow and work in progress; phone call records and a shared calendar; not to mention dozens of reports, and more. For example - when a project Architect is out, and an electrical shop drawing comes in, the office manager can look up the engineer in project info/contacts, and forward the submittal on the same day. Then, they can place a task on the architects to-do list, 7 days out, noting that it should be returned; and then also they can set another task for 10 days out, reminding them again that it should have been returned. We use it for document management; scanning and storing the shop drawing when it is returned. Remote access from anywhere with an Internet connection makes it easy to reach information in the field. The superintendant, without his copy of a spec or shop drawing, can remotely access it thru Archioffice. 6 years of use, and we love it. All that glowing review, and yes, it does have a few flaws. The biggest is that Syncing with Outlook is nearly a waste of time. It can be done, but it requires that you run old Java, then run parallel Outlook files. We just don't even bother. When we do have a problem, the tech support is awesome. In 2010, after a major upgrade, I think I wore out tech support for 3 months. But currently, I think I have emailed two questions in the last 3 months. Always fast and complete responses. AO2013 is mature enough of a product that problems are few and far between. I will admit, as Architect/IT guy/Managing Partner, I use every aspect of this program - not just a few areas like most of my employees. I still look at competing programs, and haven't found one that adapts to my ways as well, or is as comprehensive.

December 2018

Jaydra from Paper Investigator, Inc

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Great product! Practical, customizable, and good value for the money.

This product saves me time and keeps all my cases organized so I never miss important deadlines or follow-up tasks. Well worth the money.

Pros

1) It has a nice look and it's easy to use because it is organized in an intuitive manner.
2) It is also incredibly customizable. There are so many ways to filter reports and adjust who sees which reports and when, it kind of blows my mind. I have done so many things to customize this software to my firm's needs and I still feel like I've just scratched the surface. This also means it will continue to be useful as my firm grows, which is incredibly valuable.
3) It's a cloud-based software, which means I never have to worry about installing the latest updates. It's also an extra bonus layer of data security because the data is not housed on my local in-office server.
4) Tracking time is easy, and once hours have been billed to the client they are marked in the system (this may seem like a pretty basic feature, but it was surprisingly difficult to find in a case management software).
5) It talks to QuickBooks online, and it's easy to transfer data. It saves a lot of time to transfer invoice and other data from the project management software directly into my accounting system.
6) The customer service and follow-up support is great. I was walked through the initial implementation, which got me up and running almost immediately - very little work time invested in the implementation. After using the software for a few weeks, I scheduled a one-on-one training session with a BQE trainer to get all my firm-specific questions answered which was great.

Cons

My only (minor) complaint is that it does not yet also function as a CRM. I hope they add this feature because I'm looking forward to incorporating that data and function into the same system as my case management.

March 2019

Amy from Whitney Architecture

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

ArchiOffice has definitely been useful for our firm

Pros

ArchiOffice has definitely been useful for our firm over the past six years! We don't use all of the features that are available but the time tracking, budgeting and invoicing have been incredibly helpful for us. I used to spend a lot of time with spreadsheet updating to get accurate information on where we were in each client's budget and with ArchiOffice this is done for me and it is information I use daily. I especially like how we can see the hours to date as they are entered and how many hours we have exceeded our estimate. This information becomes valuable when we create new proposals. We have a much better handle on exactly what it is taking for us to complete each project so we can forecast with more accuracy.

Also helpful has been the Performance report which gives us a real look at how each project performs financially. I would not go back to doing this all in spreadsheets! ArchiOffice has made my job much easier over the years.

Another thing I appreciate is the project list which saves me from tracking that in another program.

Cons

The only thing that would help us out would be to run ArchiOffice on a Mac platform.

January 2017

Cheri from Beyler Consulting, LLC

Company Size: 11-50 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Great Customer Service and Support

I just want to witness to the fact that everything that Engineering Office says about their wonderful support is true. A lot of companies over embellish and when you have a problem it is like pulling teeth to get some help. Not at Engineering office. They respond to phone calls and emails very quickly. The employees that they have in training and support should be the jewels in their crown. I have had the pleasure of working through frustrating problems with customer support, only to find it is some small thing and getting it fixed or training me to fix it goes quickly. Customer support representatives are FABULOUS and they have great patience and compassion for their customers. They realize that customers can't fix everything and that sometimes it is just beyond us. I learned this software quickly and came to a company that had not set it up correctly and nothing Sync'd together right. Customer support representatives held my hand and walked me through knowing that I was under a deadline. That is what is wonderful about this support team. They are human and they realize that you are human too and that things happen and they are there to guide the way, educate, and even fix the big problems. Anyone who chooses this software should realize that the Maintenance and Support fee that you pay is well worth it. Keep up the good work. It is very appreciated by your Customers.

Pros

It is very easy to use and you can learn it quite quickly with help of online webinars, the help pages, and just fishing around in the menus. Very clear and concise.

Cons

I wish that the SYNC process was done with a macro and I didn't have to do anything more than schedule it to go.

April 2019

Teresa from ECCI

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Everything that is charged to a project can be seen in real-time

We have been using BQE since March 2015. Prior to then, we kept all project information in QuickBooks. The staff were not able to see where they were on projects since they did not have access to QuickBooks. Currently everything that is charged to a project can be seen in real-time.

Pros

The ability for each employee to input their time/expenses is one of the features that I like the most. I also appreciate that staff members can check time and expenses for their projects to see where they are on projects with a budget. Invoicing is now streamlined because the information for the project manager's review is on one page. Budget information is on the draft invoice which makes it easy to see when a project is over/under budget, and who has coded time to the project.

Cons

I wish there was a better way of archiving old vendor bills.

Response from BQE Software

Replied April 2019

Teresa thanks so much for your review, we are pleased you now have a one-stop shop in real time for your projects! Thanks for being a part of the BQE Family!

March 2019

Jeff from C-P Systems

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Our small business has been using Core for about a year now

Pros

Our small business has been using Core for about a year now. At this point it is difficult to imagine how our business timesheets, expenses, and invoices operated without Core. We enjoy the flexibility it allows us to utilize the functionality we need without being forced to use or pay for features that don’t apply to our unique business. We continue to expand the ways Core helps our business through learning new features, creating custom reports, and exporting helpful information. As our business has grow BQE has worked with us to help stay on top of our growing needs

Cons

Improvement in Scroll & update issue – when doing batch edits to approve time, update bill rates, etc. the only items actually edited are those that load. We only have 15 employees, but a month worth of time can take a very long time to scroll through. There should be an override to load all or apply to all rather than having to scroll through hundreds of entries, loading more every 3-4 seconds.

May 2019

Tersa from Briscoe, Doddo and Associates, CPA, P.A.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Overall, I love the program

Overall, I love the program. It took me many years working in a very outdated software until I felt I found the right program (Core) to switch to for time and billing. It has met all of my needs so far! Love it. I have not had to call in for customer service often but when I do everyone has been helpful and I have not encountered any issues what so ever. I have not worked in the Project Management or Accounting modules of the program.

Pros

The flexibility for invoicing. The ability to email the invoices right from the program. Being able to use the program from anywhere a browser is available although I personally have not had to log in anywhere other than the office but some of my staff has.

Cons

The downside is the refresh rate. At times there is lag due to internet connection which is obviously not an issue with Core itself but the internet connection. I do regret that when entering time entries the fields do not populate faster. I would also love to see a total by day when entering time entries without having to change the date range. I.e. I set the range for a pay period, I would like to see a total for each day and for the entire pay period as a whole on the same screen without having to adjust the dates.

May 2018

Timothy from TA Dumbleton Architect PC

Company Size: 2-10 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

We use this software to manage our architecture firm. I have 25 years in practice and I have used 4 similar programs - this is the best by far.

The BQE company has been very responsive to suggestions and is making steady improvements. It is nice to use software that gets better over time.

Pros

The product is very powerful and provides quick information about how our projects are progressing - it allows us to know precisely how we are doing financially on each project. I like how flexible it is - much more flexible than other similar software I have used over the years. I like the interface and the customer service has been really excellent - they have been very responsive when we get stuck, and there has rarely not been a solution to our problems.

Cons

Sometimes the flexibility of the software makes it a little unwieldy. This software requires you to pay attention to what you are doing - because you can mess things up pretty quickly. There are times when I wish it had the ability to turn off some options - I would give up some power and flexibility to make it easier to work with. Invoice formatting needs some work.

April 2019

LYNDA from Roberts Civil Engineering, Llc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality