About NetSuite Services Resource Planning (SRP)

NetSuite SRP is used by professional services organizations to optimize their project-based operations. The software offers integrated project management, resource management, project-based accounting and time & expense tracking applications.

Users can connect their PSA with their customer relationship management or accounting systems to get a holistic view of the company’s services. The system provides billing and project accounting functionality and it integrates with almost every CRM, ERP, HR and payroll application. Professional services firms that need to manage their entire business life cycles might also consider NetSuite SRP (Services Resource Planning).

While the software can be used by any small to the enterprise-level professional...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

12 Reviews of NetSuite Services Resource Planning (SRP)

Average User Ratings

Overall

3.83 / 5 stars

Ease-of-use

3.5

Value for money

4.5

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(4)

4

4 stars

(5)

5

3 stars

(1)

1

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

February 2018

Marco from CP Business

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Free Trial

Review Source: GetApp


February 2018

March 2017

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2017

Solid Project Management tool fully embedded in NetSuite

NetSuite SRP is our choice for management of resources and financials on projects. The comprehensive integration with NetSuite financial accounting and the large automation possibilities allow us to manage about 20 projects per operations officer. Project resources clock their time, expenses, and travel orders directly in NetSuite, Project Managers produce the invoice and review profitability, and Accountants and Controllers see the according invoices, supplier bills, expense reports, and journals for accruals and exchange rate adjustments trickle in on the GL.

Pros

powerful invoicing and revenue management functionalities based on charges fully integrated with NetSuite ERP (reporting on projects in every financial report) large automation possibilties

Cons

standard forms overloaded more reports required (especially on resource utilisation)

November 2017

Nathaniel from MRM//McCann

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Functionality

3.0

November 2017

Confusing, but effective.

Just an employee who records time using this tool, so I don't get to use all of the functionality, but I'd say from my standpoint it's a generally okay tool. Minor frustrations don't hinder it, though there's room for improvement.

Pros

The ability to see time accruals and organize time by category is fantastic. It really helps to make it through projects efficiently, and the reporting helps everyone in the company. It's lean, and the interface makes sense for the most part.

Cons

Having to rely on others to add to categories results in human error usually, meaning time can't be reported unless everyone's game is on point. There aren't ways to prod people with reminder emails if they don't respond either so it might be weeks for something to get approved, and by the it's too late - unless you can see your representative in person.

February 2019

Vinay from Kony Labs

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source


Ease-of-use

3.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

February 2019

Average PSA with Clunky and unusable UI

There are better PSA available in the market at the competitive Price Range

Pros

- Strong Resource Management Capabilities -Deeply integrated with Netsuite Financials since they are in common platform - Cost Effective

Cons

- Clunky and unfriendly UI, Tools doesn't look like the current generation tool - Timesheet UI is not userfriendly - Not so good Mobile Application - Agile Methodology is not supported for Project Management - Integration framework is weak

September 2013

Felix from Q Research Solutions

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

September 2013

NetSuite ERP

Its highest asset is its ability to service all aspects of the your business in one package. From the initial CRM and Sales management to project workflow and resource management to billing and all financial reporting. You have the ability to see these touch points historically as they occur and through KPIs. Scripting can be used to customize any data or reporting needs. Some needed enhancements include: ability to generate PDF forms on project records, ability to generate overall project profitability that includes labor and out of pocket costs in one report, better integration with outlook email and calendar. Currently without NetSuite we would definitely require more staff to process requests and address our day to day needs from our internal clients.