About Vorex

Vorex is a cloud-based professional services automation (PSA) solution that manages sales opportunities, projects, timesheets/expense sheets, and invoices, as well as a number of other functions. This system is suitable for small businesses, particularly contractors, consulting firms and architectural companies.

With CRM integration, a business's sales pipeline can be monitored alongside other business processes, offering visibility into ongoing operations. With quotation management feature, users can convert quotes to projects, prospects to clients, and time sheets to invoices.

Vorex is available in three different plans – Project, BackOffice, and 360. Vorex Project is designed for Project Management only, BackOffice is designed for Project Man...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

17 Reviews of Vorex

Average User Ratings

Overall

3.76 / 5 stars

Ease-of-use

3.5

Value for money

4.5

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(7)

7

3 stars

(1)

1

2 stars

(1)

1

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

September 2013

Ryan from CommuTech Systems

Time Used: Free Trial


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

September 2013

I spent a good deal of time looking into Project Management/Time Tracking (Professional Services Automation Solution) for my business. I did not want to make a mistake of picking the wrong solution, and having to spend a lot of time switching to a different solution- it was a big decision for our company. I finally picked Vorex, and myself and the entire staff are very happy that we have made that decision. To be fair, this is my take on Vorex PSA. It's very easy to use, yet robust! It's all native cloud based (nothing to install, at all!). I really like that's it's cross platform and cross browser (works on our Apples, PCs, laptops..etc). It's comprehensive and natively integrated (in addition to PM and time/Tracking, if we want, we can utilize its built-in CRM system, as well as its Invoice/Billing module). They have excellent customer support; these people love what they do! There's no contracts (true month-to-month), no setup fees - only monthly subscription. The include free Training, and ongoing support; and they gave us 3 free custom reports!! There are some cons - some international languages are not supported (we have one overseas office). Also, we have to have the Internet to use it (I guess, this is where everything is moving to these days!). I hope the above was helpful to many. Good luck!

March 2017

Michael from Turnkey Agency

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

March 2017

Easy to Use and a Great Value

Vorex has a lot of good things going for it. Primarily that the UI and accessibility of the platform are fantastic. It's super easy to use, and nearly all of the features have work-flows that make logical sense. Easy to train up others on using the system as well. Vorex also does A LOT. Everything you could need is pretty much included in the license. Project Management, Time Tracking, Billing, etc are all there. There's CRM functionality, albeit a bit limited. The strongest component of the platform is probably Project Management, while the others are valuable and still useful - they lack some depth when it comes to more complex workflows. For the money, it's a great buy.

Pros

Easy to use, really great price point, and lots of features

Cons

Some of the features lack more advanced workflows

January 2011

Sam from DAR Telecom

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

January 2011

A True Project Management and Time Tracking Solution

I wish I had this kind of feedback to read before wasting so much time searching for alternative solutions. I strongly recommend this solution to any business owner.

Pros

I am a demanding business owner and want the best for my company. When I needed a Project Management solution that took care of my clients, projects, time tracking, expenses, and invoicing- I looked at many vendors. It seems like every time I saw a potential solution there was something I did not like (such as functionality, ease of use, or price..etc). But when the Vorex staff personalized a demo for me I was impressed. Here are my Pros point: -Very comprehensive with many very useful modules that are simply not offered at many other vendors. -Superb customer support. -Application is Very easy to use. -Low cost. -They gave me a free training. -I continue to get their latest enhancements and new modules. -Rapid installation.

Cons

So far- nothing to report here.

May 2016

Tyler from Worthington Technologies

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

1.0

Customer support

1.0

May 2016

PROBABLY THE WORST BUSINESS MANAGEMENT / PSA SOFTWARE OUT THERE!!!

This was the absolute worst experience I have ever had with a software company. The software is absolute garbage and crashes CONSTANTLY! We were sending their "Tech Support" department daily videos of 404 NOT FOUND errors on almost every page of their software. They sold us a bill of goods and totally scammed us at every corner. Countless emails and phone calls to them went un-returned. Over 1 dozens emails requesting that they cancel our account were completely ignored. We filled a fraud claim with our bank and blocked them from continuing to charge us... What did they do... They changed their billing information and continued billing us 3 months later. Do not believe a word of the the FAKE positive reviews on this site. The company is run by dishonest thieves who almost certainly wrote these other reviews themselves. Save yourself the trouble, expense and grief of having to trial and cancel this software. They do not support their product and they will not stop charging your card when you request they do so! RUN AS FAR AS YOU CAN FROM THEM!

Response from Vorex

Replied June 2016

Hello Tyler, Thanks for leaving your feedback regarding your experiences with Vorex. After some internal investigation we've uncovered that these issues took place over 12 months ago - obviously you are still quite upset regarding your experience and we'd like to apologize that you came away with such a strong negative sentiment. We stand by the fact that we have many happy customers, and we take the fact that we did not deliver on our promises to one of our customers very seriously. While we can't validate every claim made here, clearly there was a mis-step in the handling of your relationship with Vorex. Vorex has since been acquired back in January 2016, and we'd love to have some productive dialogue around your experience and see if we can show you the good qualities in our offering. Wish you and your business all the best.

October 2014

Chuck from Moss and Ross, LLC

Industry: Management Consulting

Time Used: Free Trial


Ease-of-use

4.5

Customer support

4.5

Functionality

4.5

October 2014

An excellent product worth the money

Pros

I like the simplicity, cost and power of the data. We needed a sound time management system that could eventually be used for a more sophisticated project management system. We are a small firm (15 users) and up to now have not been very disciplined about project planning and reporting. he Vorex system will help us improve and be able to see the results quickly.

Cons

At this point, I have not experienced any negative elements. However, we are only three months into implementation.