Showing 1-20 of 56 products
GoToWebinar FrontRunners 2020
GoToWebinar FrontRunners 2020
GoToWebinar is a webinar and webcast tool designed to help businesses of all sizes manage online conferences and engage with clients. The platform enables professionals to generate leads, train your team, onboard customers or inform... Read more
Arlo is a cloud-based training and event management platform designed to help users promote, sell and deliver courses and events. Arlo helps users automate manual processes by providing scheduling, automatic communication, custom reporting,... Read more
Corsizio FrontRunners 2020
Corsizio FrontRunners 2020
Corsizio is a cloud-based registration solution for small and midsize businesses, schools, event organizers and instructors. The solution helps to manage attendees for private or public courses, workshops, classes, training and other... Read more
Ticket Tailor FrontRunners 2020
Ticket Tailor FrontRunners 2020
Ticket Tailor is an event management solution that enables businesses to streamline processes related to ticketing, waitlists, allocation management and more. Professionals can sort tickets based on various categories and create customizable... Read more
Accelevents FrontRunners 2020
Accelevents FrontRunners 2020
Accelevents is a cloud-based event ticketing and mobile fundraising platform. In addition to online ticketing and registration solutions, Accelevents offers mobile and online silent auctions, opportunity drawings, online donation pages... Read more
Cvent is a cloud-based solution that helps midsize organizations and enterprises with venue sourcing, online event registration, budget management and payment processing. The solution enables event planners to track the attendance... Read more
Konfeo is a cloud-based event management solution designed for events such as professional training courses, workshops and conferences. Key features include schedule creation, online payment management and group registration. Konfeo... Read more
Eventbrite is a cloud-based event management and ticketing platform that allows users to organize events and sell online tickets for events like charity programs, music festivals, conferences, among others. The product can be accessed... Read more
Eventgrid is a cloud-based event registration and ticketing solution that helps users organize conferences, seminars, festivals, shows, forums and matches. Key features include event management, ticketing and payment modules. Eventgrid... Read more
ClubExpress is a cloud-based management tool for any association or club. The solution is suitable for arts and cultural clubs, environmental groups, healthcare and hospitals, higher education groups, human services organizations,... Read more
MemberClicks offers a configurable, cloud-based software solution to small associations and member-based organizations. The system can stand alone as a membership website and social community or integrate with an existing website... Read more
Eventzilla is a leading cloud-based event registration & marketing platform for in-person, hybrid and virtual events. Works perfect for conferences, webinars, virtual events, fundraisers, classes, & sports events. Eventzilla has everything... Read more
Proxyclick is a cloud-based visitor management solution suitable for small, midsize and large enterprises. Key features of Proxyclick include visitor registration, instant pictures, badge printing, instant notifications and reporting. Proxyclick... Read more
Used by more than 7,000 organizations worldwide, Regpack is a comprehensive cloud-based online registration solution designed for small and midsize companies. Regpack gives users the tools to manage every aspect of an event or program... Read more
Race Entry is a cloud-based registration management solution designed for events such as marathons, fun runs and other races. It offers participant registration, race maps, volunteer management, fundraising tools and online store management. Users... Read more
Pike13 is a cloud-based client management and scheduling software solution that targets health and wellness clubs, fitness studios and music and dance studios. This solution features scheduling, billing, client management, reporting... Read more
123FormBuilder is a cloud-based web form builder that enables businesses of all sizes to create surveys, forms, quizzes and polls. The platform comprises templates for job applications, donations, event registration, online bookings,... Read more
Bookwhen is a cloud-based scheduling application suitable for small to midsize businesses. It offers online scheduling and booking features, waitlist features and integrations with payment portals. It is designed to work on desktop... Read more
Brushfire is an online ticketing and registration solution that is suitable for conferences, concerts, camps, banquets, fundraisers, church events, theater productions and more. Brushfire offers multiple registration types, assigned... Read more
Eventtia is a cloud-based event management platform that helps event organizers in small and midsize organizations run corporate, academic, networking and commercial events. Users can create landing pages, run email marketing campaigns,... Read more
Organizing events is no simple feat—it takes several processes working in tandem for things to go smoothly. These processes include:
- Planning the event
- Marketing the event to potential attendees
- Handling registrations
- Collecting payment
- Addressing feedback
- Following up with attendees
The overall success of an event depends on the number of registrations it receives. The more attendees, the more opportunities to gain paying customers, which is typically the goal. This is where event registration software can help: These solutions automate the registration process by allowing users to perform actions such as self-registering through a cloud-based interface and checking in through kiosks or bar-code scanners.
This guide can help potential buyers find the best registration system for their needs. Here’s what we’ll cover:
What Is Registration Software?
Registration software enables organizations to automate the process of event registration and streamline the process of payment collection. Among other things, the software helps with membership management, ticketing, on-site or online registrations, self check-in and badge management.
Registration solutions can also be used to administer polls and surveys to keep audiences engaged and gather attendee feedback to improve future events.
Common Functionality of Registration Software
Most event registration software comes with some or all of the following capabilities:
|Attendee management||Provides an enhanced attendee experience by enabling customized registrations, handling guest lists, managing seating arrangements and engaging audiences with polls and Q&As. Certain solutions allow users to facilitate travel and lodging arrangements for attendees.|
|Registration management||Enables users to check in attendees for events, conferences or seminars through online, mobile or offline channels. Certain solutions allow users to book rooms, venues or tables for attendees, as well as register them for classes.|
|Calendar management||Allows customers to register themselves for appointments or meetings by viewing the online event calendar. This feature may also include integrations with third-party calendar management applications used by participants (e.g., iCal or Google Calendar).|
|Ticketing||Allows users to sell event tickets and enables registration for conferences through online or offline channels. Also allows users to customize ticket prices, types and quantities.|
|Analytics and reporting||Enables the generation of customizable reports, allowing users to measure event ROI on several metrics such as membership type, budget utilization, audience engagement, marketing success, attendee-to-lead conversion or no-show percentage.|
|Event marketing||Allows business owners to market their events by offering features such as customizable forms, email marketing, push messaging campaigns, promo codes and event sharing on social media.|
|On-site management||Enables users to manage venue-based activities, including on-the-spot attendee registrations, creating and printing name badges for attendees, checking in attendees by scanning barcodes and integration with self-service kiosks for easy check-in.|
|Payment processing||Allows users to collect attendee payments for registrations by integrating with a payment gateway. This functionality allows users to create dynamic pricing options, adjust discounts and include surge pricing features for collecting payments. Certain solutions also allow users to automate the process of payment collection and refund balance.|
Key Considerations for Buyers
Here are a few other things to keep in mind as you evaluate registration software products:
Know the complexity of your registration processes. Smaller events with fewer attendees usually only require a simple registration process. However, as the number of attendees increases, so too does the demand for specialized features, such as differential pricing, discount coupons, list management for running marketing campaigns and QR or barcode scanners for on-site check-ins.
Make sure the software offers a mobile interface. As more people use their mobile devices to access information on-the-go, event planners should seek a solution that allows attendees to easily register or check-in, regardless of location. A mobile interface can help improve the user experience and reduce the work of registration coordinators by saving them the time of checking in every attendee manually.
Software should support necessary integrations. When comparing registration management solutions, know which other tools your system will need to communicate with. Consider vendors that offer integrations with customer relationship management (CRM) software for contact and lead management, social media marketing, electronic payment gateways for online payment collection and email and contact management software for push marketing campaigns.
Consider a customizable solution. The registration process should be flexible enough to enable users to register regardless of location. For an event happening in the U.K., for example, a dropdown with just U.S. zip codes or U.S. currency options won’t work. Customization can also enable users to apply certain pricing options to group bookings, such as early bird rates, discount codes and flash sales.
What Type of Buyer Are You?
The size of your business will likely influence your needs, and thereby which software is the right fit for you. Consider the following buyer types:
Small and midsize businesses. These businesses typically operate as establishments with up to 100 employees and specialize in a certain industry. Small business should consider a best-of-breed system that specializes in a certain area aligned with their specific needs.
For example, companies that hold small scale concerts and sporting events may primarily use ticketing and seat reservation functionality, and may benefit especially from online registration software. This may not be required for companies holding events such as workshops or conferences, which may focus more on attendee management features such as audience engagement or managing travel arrangements and logistics for the event.
Large enterprises. Companies that specialize in large events often host on-site events that are connected to simultaneous online events. These businesses should look for features that connect both online and offline event registration, such as QR or barcode ticket scanning and automatic badge printing. They may want to consider a registration management solution with a modular suite that provides the ability to pick and choose modules according to their needs.
Market Trends to Understand
Big data analytics. Event organizers should go beyond collecting attendee and registration information to provide a truly customized customer experience. A wealth of data on customers preferences can be collected by tracking customers’ online activities, such as their social media data and online shopping habits. Big data analytics allows businesses to study this data, so they can serve up customized content to users.
Your Guide to Top Registration Software, November 2020
Software Advice uses reviews from real software users to highlight the top-rated Registration Software products in North America.
Learn how products are chosen