Bevo POS by Benseron Software

3.18 / 5 (19)

About Bevo POS by Benseron


Benseron is a restaurant and hospitality technology company that helps restaurant and retail storeowners manage and grow their businesses. Benseron offers desktop and mobile POS systems called Bevo POS for restaurants and bars. The program is built on redundant architecture, meaning each terminal operates independently and will not cause a systemic failure if one freezes. No downtime is required, no restarting is necessary, and pending transactions are still processed. 

Bevo POS includes EMV and NFC card readers, Intel chipsets, and LED touchscreen. Users are able to view employee and sore performance dashboards to gain a summary of current activities and metrics to make swift, effective decisions. Users can also view real-time table statuses to ensure each guest has been taken care of.

Bevo POS key features include check status dashboard, custom pizza ordering, table layout with status, and loyalty programs. The system offers data analytics with specific details about employee performance and customer buying habits.



Read More

Supported Operating System(s):

Windows 8, Windows 10

19 Reviews of Bevo POS by Benseron

Average User Ratings

Overall

3.18 / 5 stars

Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(3)

4 stars

(6)

3 stars

(5)

2 stars

(1)

1 stars

(4)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-19 of 19 reviews

Do you use this product?Write a review

July 2018

Sammy from Andrews Tavern

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

July 2018

Good Pos Great Price

The Bevo system has some issues and the one thing I would like is inventory control.

Pros

The price for the system is great, financial help is also offered.

Cons

Customer service in the after hours time frame are hard to understand and really seem to careless sometimes, if you call in the regular hours the American operators are great.

Response from Benseron POS Systems of Benseron

Replied January 2019

Sammy, Thanks for sharing your review. We have recently added additional night shift support hours for our primary tech support team based in our Naples, USA headquarters, and continue to maintain 24-hour support globally. In the last month we have added a new industry veteran as Director of Customer Success, focused on quick and thorough responses to customer support needs. Your best option may be to upgrade to our flagship product, Linga POS, which includes Inventory Control as standard. To help you get the best deal, we are offering special upgrade discounts to our loyal customers. Linga provides a 360-degree platform with many bells and whistles to suit your needs, as well as stand along management apps for monitoring sales reports from anywhere. www.lingapos.com. We look forward to continued service and providing the best value POS options in the market. Benseron Hospitality Team

July 2018

Breauna from Juice 101

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

July 2018

Great option, no monthly fees

I have had a great overall experience.

Pros

Bevo offers a micro sale pos system that you are able to purchase without a monthly fee attached.
I enjoy being able to run reports.
This system even tracks sales by the hour.

Cons

They have EST and after hour support can be a bit of a drag.
I rarely have issues, maybe 1-2 things a year.
Normally the issue is a 5 minute fix.

Response from Benseron POS Systems of Benseron

Replied January 2019

Breauna, Thanks for sharing your review. We have recently added night-shift support staff for our primary tech support team based in our Naples, USA headquarters, and continue to maintain 24-hour support via call or chat globally. Service remains a top priority, and we continue to add oversight and technical talent to our customer success team. I encourage you to take a look at our flagship product, cloud-based Linga POS. Linga is an all-in-one platform with many extras, including inventory management, customer loyalty, wait list and reservations, delivery management, online ordering, and more. As about our upgrade discount options for loyal customers. www.lingapos.com Benseron Hospitality Team

July 2018

Mauro from le crepe gourmet LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Why I would recommend BEVO POS.

I am happy with the system I have one in one location and three in another one. One of them is a tablet and is the one that has create some problem of connectivity but in general works fine . Again I believe that the relation price quality is very good.

Pros

It work as it is suppose to, very few freezing or need to restart, the tools provided are more then what needed. Very good product for the price and maintenance level.

Cons

Few times there are some mistake within the normal operation that are no explainable especially because are not repetitive. (example: gratuity are not recorded in the employee cash-out, sell are passed to the manager without reason.)

Response from Benseron POS Systems of Benseron

Replied January 2019

Mauro, Thank you so much for taking the to leave us feedback and a review. We look forward to serving you as your business grows. Benseron Hospitality Team

July 2018

Phil from Emerald City Smoothie St. George

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

4.0

Functionality

3.0

July 2018

Owner/Manager

The software is obviously for a restaurant business, and we are a smoothie shop, so it wasn't a perfect fit.... however it is complex and difficult to set up and maintain and the training was almost non-existent. The willingness to customize the software

Pros

There were assurances made (by the sales agent) of having Quickbooks import working, support for 2 cash drawers, compatibility with Telequip change dispenser. There seemed to be a willingness to customize the software... at least from the salesperson's intimations.

Cons

The database has frequently failed to produce reports, had daily sales numbers mixed/added to other days. Many issues that customer service was willing to help with, but never should have been an issue.

July 2018

Kristin from Happy Basset Brew

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

July 2018

Brewery Business

Pros

It makes things simple for our employees to find our products.

Cons

It is slow moving and glitches often. There are times that things disappear and then they are found later. It will freeze on occasion or take it's time to load a table or a check. While trying to run a fast pace environment, it tends to bring down our pace.

Response from Benseron POS Systems of Benseron

Replied January 2019

Kristin, Thanks for sharing your review. I encourage you to look at our flagship product, cloud-based Linga POS. It is fast, easy to use, and powerful ,and we have a friends and family discount to say thinks for being a Bevo customer. Linga is an all-in-one platform with many extras, including inventory management, customer loyalty, wait list and reservations, delivery management, online ordering, and more. www.lingapos.com

July 2018

Thomas from Main Street Bourbon and Ale House

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2018

great value

Very good

Pros

Ease of use. Programing and Pos. Also payroll record keeping

Cons

Customer service...English as second language..had to understand on occasion

Response from Benseron POS Systems of Benseron

Replied January 2019

Thomas, Thanks for sharing your review. We have recently added night-shift support staff for our primary tech support team based in our Naples, USA headquarters, and continue to maintain 24-hour support via call or chat globally. In the last month we have added a new industry veteran as Director of Customer Success, focused on quick and thorough responses to customer support needs across all of our products and locations. Benseron Hospitality Team

July 2018

thomas from Earle's Inn Pub & Grille

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

July 2018

Do not understand American restaurants.

Not many

Pros

ease of in-house adding or changing food items

Cons

A lot of the programming was done in the Indian subcontinent. The programmers had very little experience with how an American restaurant was to operate. The US operation was only marginally better. One Bevos associate was working part time in a pizza shop. That experience did not lend itself to understanding how our restaurants work with multiple items as to how they were to be cooked, what side orders, what items to leave off a burger, etc.

July 2018

Chris from The Bullpen

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

July 2018

Restaurant POS

This was our first new system. It works pretty well for what we want it to do but makes you go through steps like picking table and putting in number of customers which isn’t always necessary. But it does do what we need and customer service is superior.

Pros

Has ability to do lots of different functions. Easy to change items in menu. Like getting email reports

Cons

Can’t get tax rates to appear the same across all items. Sometimes it’s included and sometimes added.

July 2018

Carolyn from Flying Pi Kitchen

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

small restaurant

Worth the investment

Pros

The system was PERFECT For my 26 seat one POS restaurant! It was easy to program, easy to change and I got lots of help from tech support

Cons

Nothing at all...I loved the software and I loved my POS system

Response from Benseron POS Systems of Benseron

Replied January 2019

Carolyn, Thank you so much for taking the to leave us feedback and a review. We look forward to serving you as your business grows. Benseron Hospitality Team

October 2018

Gigi from Clubhouse Grill & Catering

Company Size: 11-50 employees

Review Source


Ease-of-use