Breadcrumb POS Software


 

Breadcrumb POS by UpServe is a cloud-based point of sale (POS) solution that caters to restaurants and bars, helping them manage their interaction with the customers. Key features include shift notes, tip adjust, spilt checks, logbook and more.

Breadcrumb POS allows users to assign tables to different zones and get a view of what is happening at the tables. Servers can course items, add modifiers, customize menus and fire orders with one tap while adding notes to checks that are seen by the front- and back-of-house. Restaurants can set access levels for manager approval for changes to checks and set automated gratuity levels. The solution's 'UpServe Live' feature allows users to track restaurant and bar sales, guest counts, sales items and week-over-week trends.

Breadcrumb POS comes with hardware components like pre-configured Apple iPad, Meraki Networking Gear, slice stand, printer, swiper and EMV readers that can be separately purchased.

Breadcrumb POS is available on a monthly subscription basis that includes support via phone, email and online help-desk.

 

Breadcrumb POS - Breadcrumb stand
 
  • Breadcrumb POS - Breadcrumb stand
    Breadcrumb stand
  • Breadcrumb POS - Menus
    Menus
  • Breadcrumb POS - Main menu
    Main menu
  • Breadcrumb POS - Open checks
    Open checks
  • Breadcrumb POS - Payments
    Payments
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

119 Reviews of Breadcrumb POS

 

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Software Advice Reviews (10)
More Reviews (109)

Showing 1-10 of 10

Joshua from Education
Specialty: Other specialty retailer
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

breadcrumb pos review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great for a restaurant. Features and functionality are exceptional and has way more than I thought I needed.

Cons

Very few cons. Recently they had a spike in users and this caused some crashes, but this has since been fixed and I have experienced no issues

Review Source
 
 

Leandro from Rodizio Grill
Specialty: Restaurant
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Breadcrumb is an excellent POS system and very friendly user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The good about Breadcrumb is that they are partners with your business, they will always try to improve the problems we find in the system.

Pros

Very easy interface and hardware setup, the final user learn fast on how to use it. The support team is always there when we need

Cons

Lack of user log and some safer control in the admin / management level, this can be a problem. The reports are not the best in the accounting point of view.

Review Source
 
 

Josef from Real Estate
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

A quality POS system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

One of the better systems on the market

Pros

Breadcrumb is very user friendly POS system with high level of functionality. A constantly evolving cloud based system.

Cons

Being stuck to the Ipad limits some costs involved with adopting the system. The features that are lacking still have a strong chance of being developed.

Review Source
 
 

Leandro from Rodizio Grill
Specialty: Restaurant
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Friendly and easy to learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Just a very friendly POS system, but lack some accounting reports.

Pros

Very fast in the front of the house operation and really easy to use. Easy to manage and take reports.

Cons

Not so good in the accounting report, but they are work with us to improve all the points we have problem nowadays.

 
 

Sam from Bunna Cafe
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Servers go down on the worst possible moments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've had Breadcrumb for 3 years now at my restaurant. The first two years it was adequate, easy to use and more or less stable in spite of a few server outages here and there. However, the back-end was pretty cumbersome, full of dead ends and potholes that could easily be fixed with a tiny bit of coding. For instance, if you want to edit a menu item, but while editing you choose to add the item to a new display group, the page changes and does not save your edits to date. Also, you can never delete a menu item. You can archive, but not in batches, so it takes forever. But whatever, overall good enough to not have to go through the hassle of switching to a new pos system.

Since Breadcrumb has been acquired by Upserve last year, it's been a gradual downhill slide to stupidity. The first few months it seemed all they cared about was to convert their new Breadcrumb customers to Upserve products -- things we just do not need -- instead of focusing hard and quick on improving the new system they were in charge of. Since then, it has gotten worse. There have been server outages on busy Saturday nights, mandatory software updates -- on busy Saturday nights ... you get the picture. Uber frustrating. And frankly, there has been next to nothing done to improve the software use, or extend features. It seems as if Upserve is not capable of handling the new transition, and I am done complaining to them about functionality. The support team is nice and sympathetic, but they have no power to make the changes we need. We will be moving on to TouchBistro in the coming month. I would not get involved with this POS, it seems to be on a downward slope to obsolescence.

Pros

Simple, easy to set up
Clear POS layout

Cons

Bad server uptime
Inconsiderate management of maintenance schedules such as software upgrades
Limited front end and back end features

 
 

Desta from Timing & Chemistry Inc
Specialty: Restaurant
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Great idea - but they cannot support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been trying for weeks to get breadcrumb to do anything about compensating us for our monetary losses, the hours invested in all of this, and not much has been done. The system is not that expensive overall, so I guess you get what you pay for. They are simply not ready for primetime.

Pros

This is actually a great product, with the platform that is more expensive than any other that I've seen without costing $ and being hardware focused.

Cons

We took on this product in October 2016, and it has gotten progressively worse since then. We trained and showed everyone how to have a system work, and now we are shopping for other options, as this system regularly fails in the middle of service creating mass chaos for all of my staff who have to deal with crash kits and do their best to continue service. The system has offered a serious hit to our staff morale.

 
 

Ronnie from Blue Oak BBQ
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

breadcrumb is easy to use, but the monthly premium is a little on the high side.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We love breadcrumb but its monthly premium is a little high. Would like to see the rates go down a bit.

Pros

User-friendly, time clock monitoring, live sales.

Cons

Expensive

Advice to Others

Try it out but try and negotiate the price.

 
 

Darlene from Cosmic Catering
Specialty: Restaurant

July 2016

July 2016

Decent for POS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Ease in changing products and daily services, nightly balance sheet.

Likes Least

Customer service can sometimes be difficult. Sometimes an email just won't work and you need to talk to a live person but can't always reach one.

Recommendations

Make a list of what you need before and after you talk to vendors.

 
 

Geoffrey from Red Bird
Specialty: Restaurant

April 2016

April 2016

Red Bird Review of Bread Crumb System

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Super simple interface. I love that it is iOS based and items can be changed on the fly from any station. Also great reporting on the back end and I love that it includes a costing function.

Likes Least

That it apparently is not taking on any additional customers and appears to be going out of business. I was told the whole team had been let go and Groupon, their parent company, was closing up their shop. Also support could have been slightly more helpful and it would be nice to have better note functions. A scheduling function would be nice. Emailed individual daily sales to employees and the ability to account for tips that have been split between multiple employees, i.e. tipping out.

Recommendations

Choose a product that can already accommodate all of your needs. Don't choose one based on price and try to jerry-rig it to get it to where you need. POS software should be very flexible and be capable of accommodating all of your changing needs.

 
 

Jack from Bobby Salazar's Restaurants
Specialty: Restaurant

April 2016

April 2016

good software, terrible tech system

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Software was good, tech support could be good or terrible depending on who you get on the call

Likes Least

Not getting to the proper tech support level, cleared via cs person first @ then wait for call back.

Recommendations

Look else where since word had it that Breadcrumb is on their way out of business, already closed their on line store.

 
 
 
Showing 1-20 of 109


October 2018

October 2018

Great direction and product, needs usability tweaks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall it has been a positive as far as usage, reliability, and training. Support has been mostly helpful but even Tier 2 doesn't seem to be well-versed to solve the more complex problems. When it becomes more complex, the ticket often just remains unsolved and gets closed out.

Pros

Very easy to setup.
Very easy to train.
Figuring out solutions without contacting support is straightforward

Cons

Still needs web enabled tweaks to reduce repetitive entry on setup
Inability to set printers based on role (not just iPad location) means lots of thrown away tickets
Doesn't always find new IP based on mac address, sometimes has to be manually set
Tech support not well-versed in the Meraki setup so not very good at troubleshooting (Even Tier 2 clearly doesn't know how to solve lots of problems)
Software updates are tenuous and can require a lot more interaction than I prefer. Often having to turn off the other tablets or rebooting tablets multiple times before it will update.

Review Source: Capterra

  Response: Upserve, Upserve

Date: October 2018

October 2018

 

Thanks for your great review! We are happy to hear that Breadcrumb has been super easy for you business to train on. Thanks again for the great review!

 

Brandon from wine
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Great Software for Small Restaurant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall it's been very positive with minor hiccups. I will say that the support is great which is a huge positive. You talk to an English speaking operator 24/7.

Pros

Quick, easy and simplified. Easy access for small business owners to quickly get the important information they need. Items are easy to add etc.

Cons

When the restaurant grows, the software starts to have downfalls. Reports then are slightly limited as we've grown to have more managers that only need limited access. The printers didn't want to sync to our wireless system so we had to bring them back out to do a wired set up.

Review Source: Capterra

  Response: Upserve, Upserve

Date: October 2018

October 2018

 

Hi Brandon, thanks for the constructive review! We are happy to hear that our services are so easy and simple for you business to use!

 

Charles from True North Hospitality LLC / Wanderlust Cafe Hollywood
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Great Experience with Upserve / Breadcrumb

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

As the manager of all things financial for our business, I really appreciate the comprehensive reporting that the Breadcrumb system offers. We are able to easily track our business and trends, and are able to make better decisions for the business based on this.

Cons

Have only had positive experience with the product.

Review Source: Capterra

  Response: Upserve, Upserve

Date: October 2018

October 2018

 

Hi Charles, thanks for the great review! We are happy to hear that our comprehensive reporting has been such an asset to your business. Thanks again for the review!

 

Robert from The Supply House
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Been a great addition for our restaurant...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Breadcrumb has enabled us to concentrate on growing our business!

Pros

Ease of use and training employees as well as ability to correct errors easily.

Cons

Wish there were more options for KDS and portable devices.

Review Source: Capterra

  Response: Upserve, Upserve

Date: October 2018

October 2018

 

Hi Robert, thanks for the great review! We are happy to hear that Breadcrumb has enabled you to concentrate on growing your business! Thanks again for the review!

 

Lloyd from Fifty one kitchen Chinese cuisine
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Breadcrumb upserve review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience with breadcrumb has been nothing but exceptional. Even when I did run into issues, I was able to troubleshoot it with their support team who was nothing more than helpful and patient but most importantly did not make me feel like a stupid client.

Pros

The software is easy to navigate around and the software is easy to teach my staff. Everything is accessible for myself as a manager and I absolutely love it.

Cons

One thing I disliked about the software was nothing.

Review Source: Capterra

  Response: Upserve, Upserve

Date: October 2018

October 2018

 

Hi Lloyd, thanks for the terrific review! We are happy to hear that our software has been so easy for you and your staff!

 

Patrick from Boulder Creek Lodge Montana
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Small Resort with Small Restaurant and Breadcrumb POS helped mightly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software is easy to use, intuitive and designed obviously by several successful, former restaurant owners. Features are bountiful, but all times they are open to improvements or additions.

Pros

The tech support provided by Breadcrumb is what I wish all our technology partners (wifi support, social media support, computer tech, customer reservation software) used here at Boulder Creek Lodge could emulate. My experience has been that the tech support is fast, polite, talented knowledgeable of the Breadcrumb software to provide quick and effective tech support.

Cons

Often our resort hosts corporate guests that stay with us over more than just one day. The guest has a desire to "run a tab" over perhaps a month. Right now from what we are told we need to close out every night. It would help us avoid recording restaurant purchases in a note pad and adding then creating a ticket the last day of their stay.

Review Source: Capterra

  Response: Upserve, Upserve

Date: October 2018

October 2018

 

Hi Patrick, thanks for the great review! We are happy to hear that our support team has been such an asset to your business. Thanks again for the review!

 

PAI Honolulu - Justine from PAI Honolulu
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Great POS system

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I am very satisfied. There are the little things here and there, but definitely the pros outweigh the cons.

Pros

I love the ease of pulling up reports, checks, editing the menus, staff, etc. It is very user friendly!
Everything is so quick to update too.
I love that it operates offline too when necessary

Cons

I can't do certain functions
Most recently:
Transfer a check after the next trading day
Doesn't link to quickbooks online directly - need to go through a 3rd party
Can't pull up a particular employee's check out report from a previous day; can only pull up master check out

Review Source: Capterra

  Response: Upserve, Upserve

Date: October 2018

October 2018

 

Hi Justine, thanks for the constructive review! We are happy to hear that our system has been so easy and user friendly for you. Thanks again for the review!

 

Timothy from T-Rex Productions
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Simple & Smooth

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is super simple to use, and super easy to pick up on the spot. Sometimes support can be a challenge to get in touch with - especially the chat function. The support function on the POS software itself will close every time your screen times out, so be sure to keep touching the screen to keep your chat window alive!

Pros

If you have staff born after 1990, this software is going to be super simple for them to pick up and use immediately. Its so simple - there are no real "tricks" about the software - its just that easy!

Cons

I don't like that it hasn't been optimized for fast casual service yet - once you close a check, you have to do manual math to "refund" the customer on the same business day. I also wish the downloadable reports were easier to read. CSV documents have no formatting whatsoever, and it becomes hard to read. I've ended up simply printing the reports webpage, rather than downloading individual reports. I also wish I could run reports on specific items and their sell trends.

Review Source: Capterra
 

Adam from The Howard Oshkosh
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Good business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, a very good experience so far. Customer support is vital and Breadcrumb has made it fast and easy.

Pros

Software is intuitive and easy to navigate

Cons

not sure yet. So far so good. Can't complain

Review Source: Capterra

  Response: Upserve, Upserve

Date: October 2018

October 2018

 

Hi Adam, thanks for the terrific review! We are glad to hear that our software has been so intuitive for you and your employees. Thanks again for the review!

 

Marc from Crescent Lounge
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Pretty user friendly, only problems ever have are the Credit Card swipers breaking down over time.

Pros

Easy access on multiple devices. Great customer service. New training mode is great.

Cons

The updates always have bugs. Figure out the bugs before updating everything.

Review Source: Capterra

  Response: Upserve, Upserve

Date: October 2018

October 2018

 

Hi Marc, thanks for the amazing review! We are happy to hear that you are enjoying our new training mode and customer service. Thanks again for the review!

 

Karen from Walnut Street Cafe
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Very attentive customer serivce, easy to read reports

Cons

All features are not clearly accessible - about the same as other POS's for going through submenus.

Review Source: Capterra
 

James from The Dante Club of Fresno Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

don't wait on using it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

buy it now, install and you will find it is so easy to work with

Pros

ease of operation great tec support, very helpful people

Cons

we listened to our older bartenders who fought the install of the unit. BIG MISTAKE

Review Source: Capterra
 

Seth from Pai Men Miyake
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

POS Upgraded

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Changing menu items on the fly, correcting mistakes from a previous trading day.
ease of filtering items, and checks.
The search function expedites the ordering process for servers.
The quick serve function is great for to go orders.

Cons

Splitting checks, and splitting items is less than intuitive for some servers. For others, it's just a learning curve. While operating in offline mode is great, some of the problems that arise from it are a bit problematic. Again, this may be just a learning curve.
Not being able to select a default tax rate has resulted in a loss of money, albeit small in the short term.

Review Source: Capterra
 

Jay from Duran Central Pharmacy
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has transformed my business. At times, though, customer service lacks. Hard to get a hold of and rarely is there follow up, even when it is promised. The easy of use makes it easy to fix things yourself.

Pros

The ease of programming allows you to make changes on the fly.

Cons

It can be inflexible, especially some of the new features. Particularly the Tip Pool

Review Source: Capterra

  Response: Upserve, Upserve

Date: October 2018

October 2018

 

Hi Jay, thanks for the terrific review! We are happy to hear that Breadcrumb has transformed your business. Thanks again for the great review!

 

Tasha from Klockow Brewing Company
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great software for taproom use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I absolutely LOVE the customer service. As a business owner, I worry about a lot of things but my POS system is definitely not one of them!

Pros

I like how intuitive it is. New users are able to pick up on its features very quickly.

Cons

I wish there was a "lite" version for places like taprooms that don't serve food.

Review Source: Capterra
 

Allison from Olmsted
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

User friendly and great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

So far my experience has been very good. I really like to be able to search for items if I am unable to find the item I am looking for instead of having to look through multiple tabs. I also had a great experience calling customer service, they were very knowledgeable and friendly while helping talking me through how to solve my problem.

Pros

Very user friendly when adding or changing menu items for management use. Easy for servers to ring in orders and make notes on dishes to communicate with the kitchen.

Cons

I honestly can't think of anything I don't like. It is much better than previous software that I have worked with.

Review Source: Capterra

  Response: Upserve, Upserve

Date: October 2018

October 2018

 

Hi Allison, thanks for the great review! We are happy to hear that Breadcrumb has been so easy for you and your staff. Thanks again for the review!

 

Dave from The Mile Bar
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Breadcrumb is great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great customer service and software. Making it east to run and grow our bar.

Pros

The best part of the software is the data it collects and the ease of use.

Cons

Wish it did not have to be wifi and good be hardwired to get a stronger signal

Review Source: Capterra

  Response: Upserve, Upserve

Date: October 2018

October 2018

 

Hi Dave, thanks for the terrific review! We are glad to hear that the data reports have been so helpful for your business!

 

Jenna from Shale Brewing Company
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Shale Brewing Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We really enjoy the breadcrumb experience and feel that it serves us well for what we need! As a new business the customer service is incredibley helpful and always works with us to resolve issues in a timely manner.

Pros

Ease of use and customer service FOR SURE!

Cons

OFF NETWORK! Happens less often now but when we first opened it was almost every day.

Review Source: Capterra

  Response: Upserve, Upserve

Date: October 2018

October 2018

 

Hi Jenna, thanks for the amazing review! We are happy to hear that our customer service has been such an asset for you and your staff. Thanks again for the review!

 

Aubree from Rodizio Grill
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is the easiest POS system to use I have ever encountered. It is super intuitive. The reports are very customizable. The refund procedure is super simple.

Cons

The Ipads require updates sometimes in the middle of the shift. It is also hard to keep them charging. We have had to replace multiple cords.

Review Source: Capterra

  Response: Upserve, Upserve

Date: October 2018

October 2018

 

Hi Aubree, thanks for the great review! We are glad to hear that our system has been so easy for you to use and that its customizable features have been an asset to your restaurant. Thanks again for the review!

 

Vickie from On The Bayou Southern Kitchen
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Breadcrumb Reviews

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Has allowed us better accuracy in entering orders and increased speed of service. I enjoy the ability to remotely track business in real time and make adjustments to labor as needed. Product mix report has been advantageous in developing new menu.

Pros

Very user friendly! Most user friendly system I’ve ever used. Easy for my employees who have never used a POS system to learn in a day.

Cons

Does not have the ability top track half hour sales.

Review Source: Capterra

  Response: Upserve, Upserve

Date: October 2018

October 2018

 

Hi Vickie, thanks for the terrific review! We are happy to hear that our POS is the most user friendly system you have ever used. Thanks again for the great review!

 
 
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