COMCASH Retail ERP Software

4.43 / 5 (20)

Our advisors have recommended this product 9 times in the last 30 days

About COMCASH Retail ERP


COMCASH ERP is a cloud-based retail management solution that caters to multi-channel and multi-location retailers.

The point of sale module utilizes multi-touch capabilities allowing users to navigate the menu similarly to the iPad. COMCASH POS module can support necessary hardware peripherals, including attached printers, scanners, payment terminals and scales. The POS is connected to the cloud in real-time but also offers the option of running locally in case the Internet connection is lost.

The inventory management in this solution offers users multiple units of measure to track for each product in each stock location. The customer handling allows retailers to collect some basic information right at the point of sale for quick registration, then emails the buyer a link so that they can navigate to the store's e-commerce site to manage their profile. A mobile application is also offered for iOS devices.

Support is offered via phone during business hours on weekdays.



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Supported Operating System(s):

Windows 7, Web browser (OS agnostic), Windows 8, Windows 10

20 Reviews of COMCASH Retail ERP

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(11)

4 stars

(8)

3 stars

(0)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 20 reviews

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September 2018

Heeren from Accounting

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2018

Great Cloud Based POS with a few caveats

Overall remote location management has become much easier for multiple locations which will allow us to grow without the worry of a solid POS and inventory management software.

Pros

Overall functionality and integration among various locations

Cons

- Lack of EBT integration
- Has so much potential that has yet to be unlocked or taken advantage of. However they do a great job to constantly keep pushing out updates. If you push your recommendations you will see them integrate them into the updates.
- With these updates comes various bugs that you must bring to their attention.
- Their tech support/help seems to not necessarily help with the in depth issues that I run into. They are a good help to get through basic issues and anything that may cause downtime, however, any in depth issues must be taken back to the development team by the first line. Despite this they are very attentive and willing to help and try to get the correct answer/person.
-Comcash Counts app seems to have a few bugs constantly that I am trying to address with them.

June 2016

Eileen from Klees Golf Shop


Ease-of-use

4.5

Customer support

4.0

Functionality

4.0

June 2016

Excellent POS system for the money and ease of use

Pros

Easy to use, easy to train people to use. Crystal Reports is a good foundation. Does not require me to update software on a regular basis. Customer service/Tech Support has always been good. I've been with Comcash since 2001 (a long time!) and it was a great deal when I set it up. Use mobile scanner to update inventory and the management reports for what I need. There are many capabilities that I don't use, but there is no off the shelf POS system that is less bloated than Comcash for the $$.

Cons

Every time a pc changes, e.g., operating system, peripheral, etc. Comcash requires me to get a new code. This is a royal pain. Also, the reports are more complicated now than in the past. I can no longer get a monthly sales summary in dollars of what was sold by category or department.

September 2018

Kim from Lovin Arms Pet Center

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

Happy with Comcash

I can't say enough good things about the support staff. They are very knowledgeable and helpful. Not just for technical issues but for functions and features as well. We started with their PC based software which is good, but when we switched to the ERP cloud based program, it just works well and we will never loose our data again (we did once because of bad back up practices)

Pros

Cloud based, easy to use, reliable. Data is secure and backed up.

Cons

Relies on internet connection so a slow connection can affect the speed and performance of the software

October 2017

patrick from redefined technologies

Company Size: 2-10 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2017

Moving On Up

Ive used this program for about 2 and a half years now on both apple devices and microsoft touch pos systems and I am very satisfied with it. Especially when compared to some of the other more expensive products out there today.

Pros

I like that the company behind Comcash is constantly updating and looking for better ways to make their software easier to use and keeping it user friendly.

Cons

The reports and print out section of the program could be improved upon especially when using Apple products.

September 2018

Abdallah from Grupo CoMex

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

September 2018

Hands down the Retail ERP!!!

Pros

Everything!!! Extremely versatile, can use, and access from anywhere, as long as you have internet access! Absolutely a breeze to use! Easy to train staff on how to use! Amazing feature loaded software!

Cons

Price per computer per month! Kind of pricey!

September 2017

Ernie from Dance Stop Education Center

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Great product and excellent customer support

The developers of the software are very competitive and constantly stay on top of advancing the software.

Pros

Easy to use. My staff loves working with the software. Also, it is a pleasure working with Comcash's support team.

September 2017

Heeren from Shree G Grocers

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2017

Great for multi store retail

Overall in e the initial grunt work is complete the system provides an absolutely great way to keep track of sales, transactions, and inventory.

Pros

The cloud based backlffice system is great. It really makes it easier for multistory standardization. The ability to create custom labels is fantastic. So there is no need to create labels from a superset system.

Cons

There are a few features lagging. And the initial setup can be cumbersome. Small details are still not how I would like them even. Despite this the system works great. For example, even when placing a "temporary price" for an item I put on sale it does not allow for an end date past the current year. There are small issues like this but again I stress that this system makes everything so much easier. One huge con, which is not necessarily comcash issue more vantiv, is that EBT is not integrated into the processing system.

September 2017

Julie from Houston Livestock Show and Rodeo

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2017

We're very glad we selected this product out of the 14 POS systems we reviewed.

In addition to the updated functionality that has been added in the past year, we are looking forward to using the innovations in warehouse management and mobile POS.

Pros

Ease of use, ease of training volunteers using the terminals and customer service are the most valuable features to us.

Cons

Some features we need for our somewhat specialized application of the product are not yet available but their programming personnel have been steadily adding features on our request list.

January 2019

Dwayne from Larry's Specialty Meats, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

2.0

January 2019

COMCASH Retail ERP

COMCASH Retail ERP has done an excellent job of finish the customer's purchase. Support is outstanding and work hard to fix the problem.

Pros

COMCASH Retail ERP is quick and easy to use. I like the feature of storing your gift card instead of paying someone else to do it for you.

Cons

COMCASH Retail ERP has a problem handling EBT card.

January 2018

Luc from St-Leon Gardens

Company Size: 11-50 employees

Review Source


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2018

Great software for small grocery store

We're a small grocery store. We came from a server based and much older POS system. COMCASH was the only cloud based solution that seemed to answer most of the grocery requirements. Software that could handle complicated inventorying specifics, many different types of product input (deli scales, produce, recipes, ect) Their hardware options are quite nice (specifically the scale/scanner) Still in the setup process but will update this review in a few months after actually using it with customers.

Pros

Good price
Lots of very specific features
Awesome POS interface that won't slow down the checkout process too much
Good wiki to quickly answer questions

Cons

Not 100% intuitive for setup
Windows hardware (might force you to purchase a dedicated Windows tablet)

September 2017

AMIT from A.S.WALIA CORPORATION

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2017

I LOVE COM CASH SYSTEM ABOVE ALL THE SERVICE IS GREAT.

I LOVE THIS COMPANY BECAUSE THEY ARE ALWAYS TRYING TO IMPROVE.

Pros

VERY EASY TO USE SYSTEM. COMPANY IS ALWAYS THERE TO LISTEN TO YOUR SUGGESTIONS. THIS COMPANY IS ALWAYS TRYING TO IMPROVE.

Cons

MISSING FEW VERY VERY IMPORTANT REPORTS. THAT IS THE ONLY THING I DON'T LIKE ABOUT THIS SYSTEM. I AM VERY HAPPY WITH THE REST.

April 2018

Patricia from Metropolitan Concrete Corp

Company Size: 2-10 employees

Review Source