About ConsignPro

For resale and consignment shop owners looking for a comprehensive, feature-rich retail management solution, ConsignPro provides reliable, time-tested software that is industry-specific and simple to learn. ConsignPro handles retail point of sale, inventory and customer management, e-commerce and robust retail accounting for a variety of consignment segments, including antiques, apparel, books and furniture.

ConsignPro's innovative "main menu" ensures that the system is both intuitive and comprehensive, allowing users to see every aspect of their retail operation at a glance. It automates a variety of routine retail functions related to maintaining merchandise, customer or sales transactions, reducing store headcount and associated costs. All o...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

431 Reviews of ConsignPro

Average User Ratings

Overall

4.6 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(294)

294

4 stars

(107)

107

3 stars

(21)

21

2 stars

(4)

4

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 431 results

August 2018

User Profile Picture

Byron from Macy's

Verified Reviewer

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

I love Consign Pro! Does what I need, WHEN I need! Fast!

cosign pro makes consignment an easy breezy thing of modern bliss. What was once a daunting bookkeeping tracking task, has become incredibly easy to not just handle, and manage, but to master.

Pros

- SO much more responsive than competing software -More features than what I was using previously -Increased my margins through use of this software. -User-friendly, familiar UI structure

Cons

-not really many cons to talk about -wish I had discovered it sooner -Needs to be used more widespread

September 2020

Nikki from Serendipity Consignment

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best Consignment Software Ever!!

I bought my business with very awful antiquated software. [SENSITIVE CONTENT HIDDEN] made the transition crazy smooth and was able to transfer all my data/consignor information with ease. From day one, they have been so helpful and easy to work with. Best professional purchase I have made for my business!

Pros

I am not a computer person, so for me to say this is easy to use says a lot! It has all the features you could ask for, and then some. They literally thought of everything. I am beyond pleased with the product and service. [SENSITIVE CONTENT HIDDEN] and his team are always there to answer and questions. SO IMPRESSED AND WILL NEVER USE ANOTHER. I recommend them to everyone I meet in my field.

Cons

No cons. None. I love this software and their support.

Reasons for Choosing ConsignPro

Reviews, Price, and overall better looking product that looked easier to use.

Reasons for Switching to ConsignPro

My existing software company would no longer support the product I had and left me hanging with issues that no one would help with. It was terrible and they were very unprofessional. Thank goodness ConsignPro rescued me from a bad situation! I can't thank them enough for making my day to day business simple and uncomplicated. Great software and support!!

March 2021

Edward from Perquimans Arts League

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2021

Great Product on the front end; Do your homework to prepare for the back end

Overall, this is a good product that is well supported by the company. The sales and customer support personnel are "top notch". Before purchasing this product, the user needs to understand how it will function with any downstream accounting applications (e.g. QuickBooks). During the trial of the product the user should test the data output to ensure that it works well with accounting software. The application outputs sales transactions on an accrual basis (invoices) even if they are cash sales. Our organization had to purchase another product to translate the .iif files from accrual to cash. On a negative note when we brought this up to the developer/owner of ConsignPro, we received a very abrupt response to our dilemma. Therefore, really test this system from end to end before you make a purchase.

Pros

Ease of deployment Ease of use Feature functionality Good fit for the consignment retail application Training and support

Cons

The software does not have a very elegant flow into QuickBooks Requires that you purchase a "middle ware" application to be fully functional with cash transactions

Reasons for Choosing ConsignPro

We chose ConsignPro because the product meets our needs for Point of Sale. It was cost effect with reasonable options for annual support. As said above, we should have tested the software end to end with respect to accounting to ensure thorough compatibility. Accordingly, there was a hidden cost, for us, to ensure total viability. Otherwise ConsignPro is a well designed and user friendly product.

September 2020

Susan from VintageFusion, Inc

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

5.0

Functionality

2.0

September 2020

Does not perform as promised

You asked for the review, so here goes!!! I bought the platinum package. The good news is that I have a nice PC out of the purchase. The bad news is that there are so many limitations on tag choices and print management that I need a lot of tech support, which fortunately is included in the first year. I use the small 1 inch square tags, but would like even smaller. No flexibility on print font size, etc. Scanner use isn't compatible with printing multiple tags because the barcode doesn't print on multiple squares. And, that's just some of the frustration. Too many "yes, it can do that" answers during the sales pitch. The real experience is much different. The instruction booklet isn't comprehensive in many areas. Because of COVID, I didn't use it much in the first 30 days, so couldn't return. I can't recommend this product and do not believe it deserves the 5 star rating from NARTS. It could be better in the other areas, but would require a lot of software rework.

Pros

Robust inventory management. Superb tech support, which is heavily needed.

Cons

Promoted and sold as good for consignments, as well as purchased inventory. Not really true. Too many work-arounds required for dealing with purchased inventory and printing tags that are not the standard long colored tags. It's really for consignments. Needs a lot of tech support. Instruction booklet leaves a lot out or isn't clear. When I watch what tech support does to help with many of my problems, I find myself asking "where are the instructions for that? How am I supposed to be able to figure that out as a user?" Ongoing tech support costs after the first year. I will be replacing it within the next year.

Reasons for Choosing ConsignPro

Because it seemed to support consignments and purchased inventory better than alternatives. In retrospect, there is a better way.

Response from Visual Horizons Software

Replied September 2020

"Consign"Pro certainly handles consignment with ease - it was developed especially for that and is the best consignment software serving this market. We have (literally) eight different tag/label formats that we support. Unlimited Support is included for the first year, a 150 page User Guide, and a dozen YouTube training videos (free) available and free training sessions. We will reach out to you to make sure the training was complete and fix any remaining issues you have.

February 2020

Rick from Tradewinds

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

February 2020

Adequate at best but gets the job done.

Using consignor pro personally for 2 years i found it to be just adequate for a small store like what we have. if all you need is one computer to make sales and do inventory it is pretty good. If you are like me and enjoy smart integration this is the furthest thing from it. They charge money per computer then again if you want those computers to talk to each other per computer. Something that is very easy to do with a little networking knowledge. Customer support is irritated and condescending from the start. they clearly don't want to help. It has a lot of technically problems and quirks. I have fixed/ worked around most of them. At least once a week i have to fix something stupid for my employees. Most the times they cause it but what they did shouldn't have caused a problem to begin with. The tag printer especially has so many problems. Anything you can think of it has done it at random. Print two of the same tag. not print, only print the bottom half of the tag, Spit out a tag with nothing on it instead of print it, only print when facing downward. And then it will work fine right after any of those. I have cleaned it. it changed nothing. I only add this part because it came from them in the bundle we got and i'm not enter sure the problem is from the printer its self. i could go on forever about all the problems that consignor pro has but i put in the biggest ones i can think of quickly for the cons section. I also reached the limit of words in the cons section.

Pros

As much as i complain about this software its not all bad. It does get the job done and not that badly. When i run into a problem or setting that needs to be changed it often has at least one setting that helps. more then i often expect it too. it has enough ways to check on your employees and see whats happened that day assuming they don't know the security exploit i talked about. -If you are planning on being the only worker in your store and don't like a lot of overwhelming features or mouthy charges this is pretty great option. Its self explanatory and easy to use once you figure out how to get around all the bugs. If not for all the bugs i would say it is would be good for those who are bad with tech but you'll spend more time fixing it then using it when you first get it and tech support is a mouthy subscription don't want to help. They do pick up fast though.

Cons

-You can view admin restricted information in its program files. Such as find and edit account log in/out and deletion logs. they are stored in plane text files. This would make it very easy to lie and steal as an employee. Such as: log in 10 minutes late but edit it to say you were on time or add money to an account; cash it out when delete the logs of both happening. This would keep the till accurate at the end of the day while also leaving no log of who did it or that it happened. I had an employee doing this and only found out do to our camera system. -The software feels and looks like its from the 2000s. Its also inconstant making teaching new employees harder. Such as: when ringing up an item to sale. -Putting in 1 it would price it at 1$. Makes sense, but when you are adding new items into inventory putting in 1 prices it at .01$ but finishing the item without leaving the pricing box would make it a 1$ So to make it 1$ you have to type in 100. leave the pricing box by pressing tab then finish the item. This makes it easy to accidentally price an item at 100$ that supposed to be 1$ If you leave the pricing box blank and trying to do anything else it pops up saying you have to enter a number first. Slowing you down. if you put in 1.99 it freaks out and puts something like .03 in instead. Don't know why. O and if you enter anything that is not a number the software just crashes and doesn't enter the item. it completely closes and saves nothing that was changed.

Response from Visual Horizons Software

Replied June 2020

There are many security features built-into ConsignPro including employee permissions, an owners "suspicion" log file, and employee logging - all tools that only the owner has access to. We've recently moved all log files into the database file itself making them less susceptible to exploit by dishonest employees. While no program is impervious to dishonest employees, ConsignPro is as close as it gets.