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About Aptos
Aptos is a provider of cloud-based retail management solutions, offering small and midsize retailers tools to manage their business operations and customer engagements. Their solutions are suitable for wide range of retail businesses, including apparel and footwear shops, departmental and merchandise stores, jewelry shops, footwear, grocery and pharmaceutical stores and more.
Aptos Singular Commerce Platform delivers a single solution for retailers with integrated modules for business analytics, operations management, CRM, eCommerce, order and merchandise management and point-of-sale. Aptos analyses key business metrics in real time and provide users with actionable analytics to support strategic decision-making. The CRM module allows users to create a centralized customer profile and capture their shopping behavior. Aptos is an omni-channel sales management solution that allows retailers to manage sales from store, kiosk, Facebook, website and mobile device.
The solution also offers real-time updating of sales and inventory figures. Aptos is offered as on-premise and SaaS application and is able to integrate with most third-party applications.
7 Reviews of Aptos
Average User Ratings
Overall
3.29 / 5 stars
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
3.5
Likelihood to Recommend
Not likely
Very likely
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Showing 1-7 of 7 reviews
April 2018
Anonymous
Verified Reviewer
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
April 2018
Aptos was very helpful in helping our business solve POS problems in a timely manner.
Pros
They are quick at responding whenever there is a problem. they are good with the customer service and try to help you take care of things as soon as possible. You can virtually call at any time.
Cons
Sometimes some of the issues that come up can take a little bit long to get taken care of. Also at time the system client facing side can shut down out of nowhere.
November 2016
Luis from Windsor
Company Size: 201-500 employees
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
November 2016
Aptos SaaS Customer
Their service has been improving but still requires some work. As a Saas customer, they do take care of our stores when it comes with support.
Pros
- Saas support
Cons
- They fall behind deadlines at times
- Company is so big that departments always have a lack of communication with each other
December 2016
Danni from Stenson Physical Therapy
Company Size: 2-10 employees
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
2.0
December 2016
Would not recommend
Some of the billing portions of this software are very difficult to use. Plus they have decided to discontinue this product and will no longer be giving support.
December 2014
John from ASG Group
Ease-of-use
3.0
Customer support
4.0
Functionality
3.5
December 2014
Epicor Review
Pros
The interface to finacials with auto replication. It's up to date with legislation.
Cons
The help desk is front end only. The expectation of self-installation is unreasonable.
December 2014
BoB from John Zedder, Inc.
Ease-of-use
3.5
Customer support
3.5
Functionality
3.0
December 2014
Epicor Retail Solutions
Pros
Ease with which I am able to submit queries. They reply with great celerity.
Cons
The user interface is not ideal and is sometimes buggy. There are problems that take long to be resolved.
April 2017
Esther from Marshall Retail Group
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
April 2017
WMS WORKS GREAT
Implementation was great due to great customer support. They were very open to suggested modifications that help to enhance our performance. Several of our suggestions were added to the baser package.
October 2016
Peter from SVN
Company Size: 501-1,000 employees
Ease-of-use
1.0
Value for money
1.0
Customer support
3.0
Functionality
3.0
October 2016
I'm not a frigging geek.
I paid someone to import my database into Aptos. Totally unusable.
Pros
Can't think of a thing
Cons
Way too complex. Requires paid add in's to do basic stuff.