About Hike Point of Sale

Hike is a cloud-based point-of-sale (POS) system that features an iPad app. It includes inventory management, e-commerce, appointment booking and sales reporting and analytics. This system supports single location retailers up to those with 101+ locations, and integrates multiple locations with a central inventory.

With Hike, all orders businesses placee (whether in-store, online, at an expo, etc.) are automatically synced to the Hike register. Similarly, e-commerce stores supported by Hike automatically sync with existing inventory, order management and customer profiles.

Hike also includes an appointment booking system, which features online booking, unlimited users and reporting and analytics. Employees can also login and access their upcoming appo...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

30 Reviews of Hike Point of Sale

Average User Ratings

Overall

3.93 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(19)

19

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(7)

7

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

May 2018

Viv from Isa fashion group

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Great POS software for Fashion Retail/wholesale

Saves 30% of my time and helps me understand my business while I am busy traveling away from the head office.

Pros

Ease of use - multilingual to support my staff, very intuitive, excellent support at 5 am in the morning - real 24/7. Highly recommend this software !!

Cons

would not recommend using touchscreen POS as mainly design to work with PC/Mac via browser or on an iPad with Hike IOS app.

August 2020

MICHAL from Automoto Bookshop

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

excellent product

At the moment with all features added and with a quality of customer service I am a very happy customer.

Pros

Best possible customer service you can get. They implemented suggested features making it better POS and inventory system than other 3rd party integrations for bigcommerce that I have checked. I can create a purchase order and reorder low inventory items for products that reached inventory reorder point 0, at the same time it won't reorder products that are already on existing POs which is great because I wont' order same product multiple times. This wouldn't work with other systems that I checked. Also I can scan the barcode to receive a PO which is something that didn't work with other systems that I tested (last year). I have been with Hike for 2 years now and they implemented pretty much every feature that I suggested. Also if there is an order for pre-order item in bigcommerce with no inventory tracking, once I receive stock and I change inventory tracking to "track inventory" it will adjust stock according to outstanding pre-orders. That is just one of many features that added for me.

Cons

no Cons, whatever didn't work for me was fixed

Reasons for Choosing Hike Point of Sale

it does what I need it to do better than other products tested.

October 2020

Adam from Getcha Gearon Costumes

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

October 2020

Hike - were definitely not here to help.

My experience with Hike has been horrible, the system has major flaws and the company as a whole is unprofessional.

Pros

The product is actually easy to use when it works. it just never works.

Cons

Reporting is lacking, syncing sales, customer details, etc is horrible, search functionality is cumbersome. Products, sales and customers are duplicated, and sometimes lost entirely. Program reverts to previous states, the app requires almost daily deletion and reinstallation, staff user functions change on their own. Even if you send a video of the error occurring in real time, hikes response to most issues is "its working fine here".

Reasons for Choosing Hike Point of Sale

Its functionality seems sound at first glance, until you use it.

May 2020

Kyle from Button Digital

Company Size: 2-10 employees

Industry: Online Media

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

WOW!

I'm a web developer who specialises in POS systems and WooCommerce / web systems. We came from Vend, this is just amazing. Auto updates status, stock, perfect integration and super quick to update both sides. My clients are happy! That means they pay me.. Amazing!

Pros

Super fast support to start with. Under 2 mins every time!! But the two way sync is amazing!

Cons

Nothing just yet. Can't even find one thing I don't like.

Reasons for Choosing Hike Point of Sale

I could reach the sale / support within 2 mins. During the trial i had over 50 questions. All answered. Super easy to import everything from the current website or xls.

December 2019

Sally from Feinermans Central Otago Whole Food Store

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Hike is a great POS solution

The staff are very helpful and only ever a click away on chat

Pros

I recently set hike up for my POS and to integrate with my woocommerce store and it is a great option for people looking to find a reliable and well-priced POS system

Cons

I haven't found any negative features of the product

Reasons for Choosing Hike Point of Sale

It was able to offer everything I was looking for at a competitive price