PayPal Here Software

4.65 / 5 (4,261)

About PayPal Here


PayPal Here is a mobile application that allows retailers and merchants to process transactions. The application uses a card reader device attached to a smartphone. This solution helps retailers and field sales staff to process transactions and send invoices.

PayPal Here comes with two device options Mobile card reader and a chip card reader. The Mobile Card Reader solution is designed to support debit and credit card payments only. The solution comes with a card reader device that connects smartphones' audio jacks.

PayPal Here's Chip Card Reader device supports multiple payments methods, such as magnetic stripe cards (i.e., debit and credit cards), chip cards and Apple Pay. The solution comes with a separate payment device that connects to smartphones using bluetooth pairing.

With the help of dashboards and reporting module users can prepare customized sales reports, retailers and field workers can get a view of their sales transactions in order to make decisions for handling field sales processes.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

4,261 Reviews of PayPal Here

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(3,074)

4 stars

(953)

3 stars

(184)

2 stars

(36)

1 stars

(14)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 4,261 reviews

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April 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

April 2019

The Best and the only Great international Payments Platform

I do freelancing and some other part time works and almost everytime I receive my money from other countries. So, if there was no PayPal or even if it was not available in my country, then receiving PayPal would have become impossible for me. In other words , PayPal is the best and the only best International Payments medium for me and for my friends too. The easy and fully featured interface makes is real easy and fun to use . Sending and receiving funds is as easy as just like sending text messages on PayPal. The automatic transfer of funds is also really useful. PayPal guarantees security and complete encryption of information and transactions so I can use it without any worries. The only problem is the tax/fee while receiving a payment and also the correct conversion fee is a little bad. But overall, my experience with Paypal is really good and I appreciate .

Pros

While receiving International Payments, PayPal is the only lifeline for me. I reside in India and there's no any international Payments Bank which is easy to use as PayPal is. Without PayPal, I would not have received any money from my side works. So basically, PayPal is the best and the only best payments platform which is available Globally and accepted nearly everywhere online and mostly everywhere Offline too. The best part of PayPal is that sending to anyone as well as receiving money is easy as just like sending and receiving text messages. The second best thing about PayPal is its interface which is easy and fully featured. PayPal informs everytime whenever there is an update to their site, privacy policy, terms and conditions, and when we receive or send money. The paypal mobile app is also very easy to use and has a very nice and featured interface. When it comes to security, PayPal stands very greatly... PayPal insures each and every payment is secured and encrypted. Joining PayPal in India is very easy as just like joining a social media site, to receive international Payments, Indians have to link their Pan Card and if they want to use it locally they will have to link Aadhaar Card as well. The verification process is fast as expected. In India, due to RBI regulations PayPal has made Automatic Transfer of funds from PayPal which is really way useful, because of it we don't have to care about withdrawing the funds as they are done automatically.

Cons

The only things I dislike about PayPal are :-
1) when we receive money we have to pay a little fee which is sometimes not so little . So, there's a rule that when a user receives money, he/she will have to pay a fee and in my opinion, the fee is sometimes too much than expected.

2) The PayPal International currency conversion is really not so good. I reside in India so here the currency is INR , and I mostly receive money in other currencies such like USD or GBP , so the problem is that the currency conversion occurs in a very bad way. Example, last time when I received money in USD, 1USD was actually equivalent to 69INR but PayPal did the currency exchange and gave me 67 INR for each USD. So, if we receive a little International payment, then the currency conversion fees will be just a little as negligible bit when we receive a high payment the currency conversion charge will be high too which could be proved less benefited for users.

March 2019

Dorothy from St. Placid Priory

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2019

"You've got cash!"

We have not had any problems so far, and I believe that our income has increased due to allowing people to register and pay online. We haven't made a detailed analysis of that yet, but it seems that way. PayPal is easy for us to use and easy for people who want to pay online to use too. Overall, it gets a high grade from us.

Pros

We chose PayPal because it has a history and a reputation. Although there are plenty of others out there, we felt most secure in a company with its reputation. It was a little tricky to set up because of financial security concerns, but we received the help we needed and it didn't take too long. PayPal has lots of options but we only use some basic ones: we use it on our website to allow people to pay for their retreat and program registrations. It interfaces nicely with Retreat Booking Guru which we began using at the same time. We have a choice between doing a daily "sweep" of our funds into our bank account, or doing it manually ourselves. To date we do it manually. I'm in charge of this, and at the same time I do a money transfer, I print out a PayPal report for our bookkeeper so that she knows what's happening. She of course sees our bank statements, but my reports help her make sense of them. Because we are a nonprofit, we get a lower rate than a commercial enterprise would. The monthly rate we pay in addition is a fair one, we think, and there is no charge for transferring funds to our bank. We like PayPal; it seems to work very well and it is a big help to us.

Cons

I'm not impressed with the reports generated by PayPal. I have a choice of downloading a report they generate, which doesn't have all the information I'd like, or simply printing what shows on the Activity page. When I do that, the column headings are shifted so they aren't over the right columns. But at least I get the info I want and in a font large enough to read. In the overall picture, this is something I can live with.

March 2019

Carmen from Self Employed

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

March 2019

Good for buyers, not much for sellers.

I will always recommend PayPal for online purchases. As an honest customer I like the easiness and security it offers. As a seller? Never.

Pros

Get paid instantly, manage your money, send invoices to your customers and clients, pay using those funds on all the online stores that accept PayPal.
With all the different options for sourcing funds, it is easy to jump from your credit card to your checking account if you desire to do so.
Their app works fast, it is reliable and allows me opening it anywhere to check my balance and even get alerts when an invoice has been sent or paid.
As a buyer, it is probably my first choice whenever I make online purchases, for safety, because I don't really like writing down my credit card details on every single store I shop at, and because it is faster, saves me time from introducing numbers and codes as everything is recorded and verified already.

Cons

As a seller, this can be tricky, specially when selling items on Ebay.
In fact, PayPal is what keeps me from selling anything there.
If you are unlucky enough to sell your collectibles, antiques or your hard work to a smart guy, they will report the item as "not as pictured", "not as expected" or any other excuses they might find creative and PayPal will ALWAYS be on their side.
I have lost a few thousand dollars thanks to PayPal and their policies and these buyers with no morals.

They are not forced to return the item, money will be returned no matter what you say, even shipping charges, and you can say whatever you want, PayPal just doesn't care about sellers AT ALL.
I can say without hesitation that PayPal has killed the hobby collector, the artisan and those small honest sellers that loved selling their products online, specially Ebay.

And this without even mentioning the "fake fakes" hunters. I tried to sell authentic Designer clothing and shoes and my items were literally stolen.
Buyer reports your item as a counterfeit and you will lose your money and the item.
They are only suggested to destroy it. Yes, right... like that is ever going to happen.

March 2019

Sébastien from Omnívoro

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2019

Paypal Is a Robust Solution to Managing Your Money Online and Almost Everywhere

My current PayPal account is active since 2008 and so I can confidently say that I know I have been able to rely on this service many times over the years. Their customer service kindly helped me once to set back my account to "Personal" after I had been playing with the settings and wanted to know more about their "Business" upgrade. Many times, PayPal has been my best bet in getting paid for remote freelancing gigs, knowing this is a reputable platform and having the ability to confirm the sender's identity. Because one can move money around and connect different accounts to PayPal, this flexibility has been useful a few times when buying online with insufficient funds in the PayPal account. Since it can withdraw automatically from your credit cards if you check that option, this provides a seamless integration with the rest of your digital life that's, again, secure and very useful.

Pros

PayPal opens the doors to securely managing money online quickly and easily. In many ways, this is a solution that's "set it and forget it" and it works great. For instance, adding a bank account or a credit card is a one-time process and once this is done, receiving and sending money is a breeze. One can even receive money without having first created an account. PayPal, being so omnipresent, is a wonderfully secure option to shop online on any well-known website and to receive money from family, friends or employers. Sharing a link to get paid a specific amount in any desired currency is a simple as using PayPal.Me, a nice additional feature available in the dashboard. This is a software that works equally well for personal and business use and one can upgrade their account without trouble. PayPal makes it easy to manage your money on their website by either using your available balance when buying online and also has options to transfer money from or to your bank accounts, which is a perfect bridge to the digital world. There even exists the possibility to fall back to paying with a credit card online when the PayPal balance is too low without needing to reveal the details of the credit card to the merchant.

Cons

I love this service, but I did have problems getting to validate mobile phones in foreign countries by not receiving SMS. For this reason, I had to skip the addition of my mobile phone to the account, meaning I cannot use it to recover access to my account if the need arises. I would also add that this is not an ideal service to be transferring money to your bank account on a regular basis as the fees do add up and for some reasons, this is sometimes flagged as a fraudulent behavior when the money is being transferred from one PayPal account to another before making the deposit to the bank account. In my experience, one gets much more benefits in limiting its use to online transactions.

February 2019

Crystal from CJB Gifts and Collectibles

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

2.0

Functionality

5.0

February 2019

Payment Software With A Ton of Features

I use PayPal daily on our company's website, as well as three e-commerce platforms that we use (Bonanza, eBid and eBay). We offer additional payment options on our website and have discovered that PayPal appears to be the most trusted by our customers. PayPal offers a wide range of reports for tracking sales and expenditures. Because of the number of reports, I do not utilize them all. My favorite report is the monthly or quarterly financial summary because I can see what our revenue and expenses were and it is very user friendly. We print all of our shipping labels through PayPal and receive a commercial discount. I have tried other options for shipping but feel that PayPal is the most cost effective and user friendly. I also like the option of paying for my shipping costs out of my PayPal balance because it eliminates the step of transferring money to the bank and having to wait for it to get there. In addition to using PayPal for e-commerce, I do work as an independent contractor. Most of the companies I contract with use PayPal to pay their contractors. The financial summary on PayPal breaks down what money came from sales and what was sent as a distribution from a company I contracted for. PayPal integrates easily with my accounting software so that much of the bookkeeping and accounting work is hands off. I am able to pay vendors and platform fees directly from PayPal. PayPal offers more than one way to get my money. I can transfer it to the bank or a debit card.

Pros

PayPal offers integration so that I can accept payments from customers on my own website as well as on all of the platforms that I sell on. PayPal also offers a wide range of custom reports that helps me track sales and expenditures such as shipping costs and fees.

Cons

Calling PayPal's customer service often results in added frustration and a lack of results. PayPal often sides with buyers that claim there was an issue with their order, even when there is a lack of evidence to support the claim.

February 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

2.0

Functionality

5.0

February 2019

It's probably not the best, but we're married at this point.

Overall, I can't give up PayPal because it is so integrated with everything else I do and have - shipping, balance, PayPal Credit, etc... But there are definitely some things that are lacking, especially if my business were bigger. I definitely recommend you consider options before going to PayPal and building a life with them, so to speak, but it is possible that for you, like me, they are the best - however flawed - option that exists.

Pros

I use PayPal invoicing as a freelancer and mostly for one-off or two-part invoices. So, I can't speak to PayPal's recurring invoice feature. Here's what I like: Most importantly, the integration. PayPal feels like a bank, and to be able to make invoices and shipping labels from your "bank" is the most helpful thing. I don't have to transfer funds, I don't have to wait for them to deposit to my bank, it's all there and immediately usable. Also, the invoices are simple and straightforward, clients can pay by any means one would online, and there's a place for terms-conditions etc...I also like that I'm able to share a link or a PDF of the invoice with clients who just want an invoice for their records to then pay me through other means like cash/check/direct deposit.

Cons

First off, PayPal has awful customer service. If I had a higher volume of clients and therefore of issues, I feel like I'd use a different service. I had a client pay once and the money was taken from her bank, but it never got to me. We both tried contacting PayPal and got no response at all. It was even more insulting on my end given that I use PayPal as a business. Second - PayPal's fees when you invoice through them are a bit of a hassle and I know there's invoicing software out there that don't incur charges. This just means I have to take those fees into consideration when quoting clients, which make my prices seem a few dollars steeper than they are.
Third gripe: I've been trying to edit a part of my business info on the invoice header for ages and it won't allow me. It asks for me to upload my ID to verify, but then it won't process my ID. And of course, customer service is unresponsive. It's not the end of the world because I just hide that info from the header, but it is a minor frustration and inconvenience.

February 2019

Danyale from Evoluchun's Miscellanous

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2019

Best Way To Pay In This Century

I have been using this software, website and app for over 10 years now if not longer. I have never had one issue with them that was not solved. I will never leave them as a valued customer.

Pros

Paypal is such a trusted source from the website to their app. They are easy to setup, anyone with a bank account can do this in 10 minutes maximum. They keep all your information secure and encrypted. They have to be the best way to get paid online as well as send money anywhere in the world. I can send money in seconds to my bank account as well as my fiance when he is overseas. It is good in business format which I have gotten to use as well. I even get a credit card so I can use it like any other debit card out and about. They also have a option for paypal credit for people that have shown loyalty and have descent enough credit not perfect but income to pay back they give you the chance. They are better than any loan company and their interests are much lower as well. You can use paypal to sell things with or just friends and family. You can have anyone anywhere send you money with just a simple link to your account which makes things easier to take donations. They have tools to use like for your websites and such as well. The customer service is amazing. They are spot on and go out of their way to help you with whatever issue you have. They also are fast to fix a fraudulent company taking money from you. Had this happen in the past after I got off the phone with them it was back in my paypal and they took care of the rest. This is a company that has showed me they value their customers. Anyone who wants a company they can trust with their money Paypal is it.

Cons

If you plan to use with any adult nature with this company it is not allowed. If it is any adult themed so if you look for to use for the adult industry jobs then you might have to look elsewhere. This is the only con I have yet to find.

February 2019

Samridh from TSI Incorporated

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

February 2019

My goto place for transactions

Pros

Everyone who has done some sort of online payment and transactions have hear of paypal so it wouldn't be wrong to say it is one of the most used online third party payment source in variety of businesses. I have used paypal for last 10 years and still do for many of my online purchases and even fund raisers.
- Easy to create account and use it
Paypal account is free to create for normal usage and anyone can have it. It is simple, straightforward, and most importantly no hassles.
- Secure and safe
At this age where technology is everywhere data security is super important. Paypal takes user information and data very seriously and does encrypt it in the most secure way.
- Easy to links accounts
You can put money in paypal or link bank accounts and transfer directly. You can even send money to family and friends with a few click of buttons once your accounts is link. How great is that.
- Smooth transactions
Whether you are selling stuff or buying, everyone trusts paypal so using it for a means of payment is accepted everywhere. Ebay users are one of the biggest user of paypal.
- History
Your buying, selling, depositing and withdrawing information are locked and loaded on paypal for viewing. When someone like me who continuously buys on ebay and sometimes sells as well, paypal helps me understand how much important it is to have these individual transactions stored and organized.

Cons

Paypal is great except,
- Transaction fees for businesses
Do you buy and sell on ebay? Then there is some fee one has to pay which is not great for everyone. I hated those fees but a small price to pay for convenience I think
- Not good for big businesses
Paypal is not for big business for sure due to its lack of proper customer support and backup. Better go elsewhere.

I never had to deal with it but I know a few people whose paypal account got frozen or removed for no reason. That could be a disaster for sure and that means you have to go through a lengthy process to get your money back if you lost some.

January 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

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