SimpleConsign Software

4.77 / 5 (298)

Our advisors have recommended this product 5 times in the last 30 days

About SimpleConsign

SimpleConsign by Traxia offers a web-based single or multi-store solution for consignment stores, resellers, small retailers, antique malls, and art galleries. No download is required, and set up, data conversion and backups are included.  SimpleConsign is accessible anytime and anywhere users have an Internet connection. For new users, SimpleConsign offers live training, and customer support is included in their monthly fees.

SimpleConsign manages Point of Sale (POS), consignor relationships, customer tracking (i.e. integrated loyalty programs), eCommerce, and real-time dashboard views. It also separates consignor and store-owned (new or used) inventory. Users have the option to buy the system outright, which gives them the added ability of having autom...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8

298 Reviews of SimpleConsign

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(239)

239

4 stars

(50)

50

3 stars

(5)

5

2 stars

(4)

4

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 298 results

August 2018

Eric Jackson from Second Gear

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2018

Early Adopter Here

We've been very pleased with everything about this software. Most importantly (in my book) their customer service is VERY responsive and extremely helpful. Considering how much our operations rely upon their interface, any downtime would be catastrophic. The handful of times that we have had issues, they really have dropped everything to work with us to get it resolved in short order. That means pretty much everything for our store.

Pros

The software is very intuitive. We switched our software over from a piece-built Access system back in 2013, and there was a learning curve for staff, but it went very smoothly. For a high-volume consignment based store with over 7,000 consignors, I can't imagine using anything else. Additionally, being cloud-based means that when we have technological complications on one computer, we still have functionality.

Cons

There have been a few tweaks and customization changes that we have requested from the company that either haven't happened or have taken a long time to implement. Please understand, this is a minor issue, and they have become a very large company so we don't expect special treatment. The fact that this is the thing I like "least" is more testament to how great the bulk of our experience has been.

Response from Traxia

Replied August 2018

Thanks so much Eric. What a terrific review! We really appreciate you taking the time. We tweak and make changes to the system based on the number of requests we receive for a particular feature. We truly want SimpleConsign to be a customer-driven system. Believe me, we're listening to all of your suggestions. Thanks again.

July 2019

Scott from Maryland Estate Treasures

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2019

Much better than expected!

Overall, I would give SimpleConsign an A- grade. It loses points on many of the printing issues. Its documentation is not the greatest. However, they are responsive when you contact them for help. Not only are they responsive but the CSR people I have worked with are very knowledgable about the product. They act like humans, not a programmed robot going through a script.

Pros

The overall record-keeping​ of consigned items is excellent. Tracking inventory is very simple. With the ability to print labels with barcodes, it makes it easier to track inventory and prices. The flexibility of the reporting system is excellent. A helpful feature is the ability to download the report as a CSV file. Having that data as a CSV allows me to upload it to another software package that we use for e-commerce. If you have reporting to do to comply with local second-hand property laws, SimpleConsign can download a CSV file that can be uploaded to Leads Online. The company should add this to their feature list because it is a​ crucial business feature!

Cons

Many of the printing issues are a bit of a pain in the behind. No matter how much I try to adjust the labels, I cannot get them to print precisely right on the page. I finally figured out how to deal with product/price labels by cutting off only a little in the middle column. SimpleConsign doesn't adjust the print widths. It's one width fits all receipt printers. Since I have a wide format receipt printer, the receipt does not fill the entire width. By not allowing the width to be user-configurable​, SimpleConsign does not allow us to save money by buying printers on the used market. For formatting output, they are relying on Chrome's layout capabilities. However, if you are not using Chrome (because Google cannot be trusted), then you cannot finely tune margins and other layout issues.

Reasons for Choosing SimpleConsign

Price, features, price, flexibility, price!

Response from Traxia

Replied July 2019

Thanks Scott for taking time to leave a review. We really appreciate it! Glad you recognized we don't have chatbots. When you call SimpleConsign, you'll talk to a human!

April 2020

Jo from Collectibles

Verified Reviewer

Company Size: 2-10 employees

Industry: Apparel & Fashion

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Best consignment software

I am way over the other side of the world from Traxias home base, yet when I needed support, they were available to help instantly. Super friendly too.

Pros

Simple Consign is easy to use and gives me peace of mind that I always know what stock I have at anytime, accessible anywhere. Trustworthy, reliable processing and top notch support. Life changing software for my business.

Cons

There is no con, other than price, which is very good, so it is a shadow con really, who doesn’t want something for cheaper than it is.

Reasons for Choosing SimpleConsign

Excellent support reviews and you could do a free trial

December 2017

Mara from Evenstar's Chalice

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2017

Simple Consign has all the core elements we need to power our new business.

Pros

We are a combination of consignment, resale and retail. I love that SimpleConsign supports all of these types in both POS and overall inventory management. It is also fairly easy to train our new staff on POS components of the system. Also I'm very happy with the level of customer support from the Traxia team.

Cons

Because I have a software design and development background, I am perhaps more critical than most. I find many of the workflows very clunky and some of the interfaces do not follow UX best practices -- resulting in user errors that shouldn't happen. It doesn't feel like user-centered design. Many times when I'm trying to figure out how to get the system to support the tasks I want to do, I long for a peek at your schema and object model. The data relationships aren't always clear and results are often not what I would expect. I would love for the software to work better with and on multiple devices.

February 2020

Deanna from Karma’s Closet

Verified Reviewer

Company Size: 1 employee

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

Love it!!!

I have used them since I opened up my consignment shop over 7 years ago and they have helped from day one! Their customer service is A++! Nice guys that don’t laugh at my techy questions. It is nice to not have to worry about all of that information. You know it’s going to work every time!

Pros

It’s Cloud Based. It keeps track of pretty much everything! Helps build email list. Ease of processing.

Cons

The term “expires” as they use it. My items that are expiring are good for another 9 days. The term itself is confusing for my consignors when they are looking in their end.

Reasons for Choosing SimpleConsign

This was cloud based so if anything happened all that data wouldn’t be lost!