STORIS Software

4.57 / 5 (28)

Our advisors have recommended this product 1 time in the last 30 days

About STORIS


STORIS provides integrated retail software solutions for furniture, bedding, and appliance retailers. STORIS has been serving the home furnishings industry for 30 years. STORIS’ technology platform enables retailers to implement a Unified Commerce Strategy to manage the customer experience across in-store and online shopping channels.

STORIS’ solutions are designed to add substantial efficiency across daily operational processes including POS, Inventory, Mobile POS, eCommerce, Merchandising, Logistics, Deliveries, Purchasing, Customer Service, Accounting, In-Store Kiosk, Customer Experience Management (CXM), Business Intelligence and more.

The system can be deployed in the cloud with a subscription or on-premise server with a one-time license fee. The cloud solution data is hosted in a Tier 1 data center, leaving the IT infrastructure in STORIS’ hands. The server-based option allows retailers to oversee their own environment.

STORIS offers ongoing development, consulting, training, and support services. STORIS services retailers of all sizes, from Top 100 companies to independent, one-store locations.



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Supported Operating System(s):

Windows 7, AIX, Web browser (OS agnostic), Windows 2000, Windows 8

28 Reviews of STORIS

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(16)

4 stars

(10)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 28 reviews

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December 2016

Richard from Shelley's Stereo Video

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Modular and Flexible - Transactional Accounting for Other Industries Too

We've been with Storis since 2006. As our accounting applications service provider (ASP), we couldn't be happier with Storis as our "partner" for our software accounting needs. Transactional accounting at its best. Robust, redundancy built in, and modular. Storis maintains our Inventory on a perpetual basis as we require - from PO's through receiving and sales order sell through. A/P and A/R functions download perfectly with a fail-safe approval process. Customizable reporting to handle all including sales taxes. Truly, though, we are most grateful, not just regarding the software; but also, the Storis staff. They are always available to us when we need them to answer a question on rare transactions or when we've made input errors requiring their help to correct. Storis has become part of our extended "family". You can't do better. downloading to our Quick Books

Pros

Modularity - Use only what you need.
Flexibility - Create custom reports needed by your industry and business, easily.
Robust, no downtime to speak of.
Upgrades included at no charge.
Amazing, attentive, professional and caring staff.

Cons

Absolutely - and I am tough - not even one negative thought about the company or its software

Response from STORIS

Replied January 2017

Richard, thank you very much for your thoughtful comments. We are always happy to hear success stories like yours.

November 2017

Jack from JPL Design

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

It's a quick and efficient software.

Pros

It has a lot of checks and balances that doesn't allow the user to make mistakes. It also shows the designer custom options they may not be aware of to give their client the best design solution possible. Once you learn the drop-down abbreviations and become proficient you can quickly create a quote for your client. New employees never exposed to the system are able to pick it up quite rapidly as it is extremely user-friendly. Our administrator has the ability to quickly fix any errors we might have made. The reports it generates allow us to give real-time information to our clients. The ability to review clients past purchases when adding items to their home is very helpful and selecting new furniture that will compliment what they have purchased in the past!

Cons

There are times that the software is down. This can wreak havoc on our business. This may not be hey STORIS issue but rather an in-house Ethan Allen issue. We also recently moved locations. This required a new store code. The system was unable to blend the client base from the old store code to the new one requiring searching a customer's information in two different places. Not a significant hindrance.

May 2019

Jordan from Quality Furniture & Appliance

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

5.0

Functionality

2.0

May 2019

High quality but sometimes challenging to work with

Our company is easily able to be scaled thanks in part to the software. We also have not found a solution to our unique financing model and Storis is the best out there for the time being. We have seen tremendous gains in efficiency and they are highly responsive which is greatly appreciated. We have seen volume increase and efficiency increase which is obviously a strong return.

Pros

Inventory management basic product is incredible. Sales orders are the focus and places high emphasis on this function. Client services help team is phenomenal and they are always trying to push themselves to do better. I also appreciate that their corporate culture is solid and they work hard to earn your business.

Cons

Many aspects are cost prohibitive as their pricing can vary wildly when you need "custom" work. Failure to integrate with other technologies in lieu of developing their own software is a trap a lot of these companies fall into which limits capability and cost. Through the process it is easy to feel like you are too small a company to work with them and you are being nickle and dimed.

Response from STORIS

Replied May 2019

We appreciate your feedback and your partnership. Thank you for taking the time to leave a review. Nancy Figueras Client Advocate Supervisor

April 2017

Michael from Fred's Beds Mattress Clearance

Company Size: 2-10 employees


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2017

brought into the 21st century by Storis

Overall we have been happy with Storis. A lot of the troubles we have encountered are due to the fact that we are not a bunch of computer people which is why we used spreadsheets and sales books for so long! Each day it gets easier and anytime I have really stumped Storis answers quickly and professionally.

Pros

Our previous inventory and sales were done on spreadsheets and written invoice pads. What a difference it makes to have such precise control over the inventory levels. We have really been able to streamline our ordering and reduce wasted space. And the sales order process, once learned, gives a very professional look to the customers - we love being able to email the sales orders! Also, a treasure trove of customer data is taken with just about every sale.

Cons

It is a big system with a lot of features - it is taking us quite a while to get comfortable with all of the "ins and outs" of the system. Storis support is always quick to reply with answers and solutions but sometimes it is hard to break away from a customer to get in touch with customer support. That being said they always get us back on track and the more we use the system the easier it gets.

April 2019

Scott from Haynes Furniture Company

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

Best Furniture Software Available

I have worked with the Storis team for almost 24 years now. Nowhere in the technology community have I had the pleasure of working with such a great team. They are a true business partner.

Pros

This software is the best out there for the top furniture companies. It has been designed from the ground up to handle the unique scenarios that present themselves in furniture sales.

Cons

As with any software, as your business grows and changes, you will some times run in to a function that does not allow you to operate the way you want. However, the Storis team is always great to work with to either find another way to accomplish your goals or to actually modify the software to suite your goals.

Response from STORIS

Replied May 2019

Thank you for taking the time to review STORIS. Your feedback is invaluable. We appreciate your partnership. Nancy Figueras Client Advocate Supervisor

May 2019

Cara from Dau Furniture

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2019

Excellent Software

We have a had a great experience. Storis has really helped us to streamline our ordering and inventory processes. Storis also has some capabilities that we are not currently using, but will help us grow in the future. It is a system that we could use for today, but grow with for tomorrow.

Pros

Storis is very easy to use and has really helped take our company to a new level with technology. This system has really helped us to implement new processes and make our company look more professional at the point of sale.

Cons

There are a few tweaks here and there that could be made, but its minor things that don't affect my everyday use of is.

Response from STORIS

Replied May 2019

We at STORIS are happy to hear about your positive experience with our software. Thank you for your partnership. Nancy Figueras Client Advocate Supervisor

May 2019

Lyndon from Chf Home Furnishings

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Storis is THE software for the furniture industry

When Storis brought out EIS, it dramatically improved the sales analysis. See my comments in the "pros" paragraph

Pros

Very powerful inventory and sales analysis tools. With these tools, we are able to track our best and worst selling items with ease and attain our gmroi targets to maximize profitability and cash flow

Cons

The menu format is clumsy for the system administrator. It would work more efficiently with drop down menu options

Response from STORIS

Replied May 2019

Thank you for taking the time to review STORIS. Your feedback is invaluable. We appreciate your partnership. Nancy Figueras Client Advocate Supervisor

June 2019

Tiffany from Becker Furniture World

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

June 2019

STORIS

Pros

There aren't many ERP solutions for Furniture Retail that have ALL the solutions you need - from Inventory, POS to Accounting and in between. We're glad to know we don't have to try to integrate with additional software like accounting, etc.

Cons

Product suggestions from power users can sit for years before being implemented. One-off custom enhancements are expensive. Some parts are clunky and restrictive.

Response from STORIS

Replied June 2019

We appreciate your feedback and your partnership. Thank you for taking the time to leave a review. Manager, Client Advocacy

December 2016

eric from The Mart Furniture Galleries

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2016

Over 20 Year Client

Storis has proven to me over the last 20 years to be reliable, dependable and an industry leader by staying current with advancements in all areas of systems. However, the true key to success with Storis is the top flite staff. Knowledge and responsive to any concerns or issue that arise. The overall communication of information is excellent. Looking forward to another 20 years

Pros

Flexibility, speed is good, stable, keeps growing

Cons

set-up layers, report development style improvement

Response from STORIS

Replied January 2017

Eric, Thank you for your review and your kind words. We appreciate your partnership!

December 2016

Aaron from Karvonen's

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support