2TouchPOS Software

4.02 / 5 (47)

About 2TouchPOS


2TouchPOS is a cloud-based point of sale system that assists restaurant and nightclubs to manage their administrative operations.

It features visualisation of data through power BI, automatic payroll processing, equipment leasing and more. 2TouchPOS helps in generating and sending receipts to kitchen printers.

The equipment leasing provides financing options to the business owners to purchase equipments. It assists payroll processing vendors to extract and process the transaction data and reports related to inventory, sales, and customer information from the system.

The Power BI feature designed in the form of desktop interface helps to drill down the data through using visualization tools such as charts and graphs.

The Data key feature helps to integrate the data using enterprise reference number(ERNs) and acts as a communication link between the TouchPOS solution and the support agents.

Support is available via phone and email.



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Supported Operating System(s):

Windows 7, Windows XP, Web browser (OS agnostic)

47 Reviews of 2TouchPOS

Average User Ratings

Overall

4.02 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(21)

4 stars

(13)

3 stars

(8)

2 stars

(2)

1 stars

(3)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 47 reviews

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November 2017

Blair from The Plaza Suites

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

2Touch POS

Pros

The 2Touch POS system is a great system for restaurant/bar/ hotel giftshop use! It is very simple to use/ easy to train people to use.

Cons

This system may look a bit overwhelming to use. It just takes time to get used to a product. Also, it would be more convenient of all products had a card reader.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Makes the hustle of restaurant life easy!

I loves using 2touchPOS. You have no idea what a huge asset this software is in the crazy hustle of the restaurant world unless you’ve worked with a pen and paper prior to software you probably can’t truly appreciate the ease and boost this software brings! ! It truly makes you realize how on earth did we do without it!

Pros

I loved the ease of everything at your fingertips The layout of table charts the ability to input your order with any extra side notes any add ons, or take offs !t So much quicker and more efficient than the old pen and paper! Brilliant Software really makes the server to kitchen transition seemless fast and efficient!

Cons

It can get a little slow at times. I think the screen section could be shortened we don’t nevessarily need that many screens less is more!

April 2018

Stacey from Pet Partners Worldwide

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

April 2018

Great product

Pros

The best feature of the 2TouchPOS is that you are not required to have a certain processor. That is a big plus since most make you go with just their processor. Love the ease of the product.

Cons

Nothing really, I think the 2TouchPOS is pretty awesome on it's own. Would love to see some more options in the future.

February 2018

Ryan from GroupOne Healthsource

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2018

2TouchPOS Review

Love the service overall!

Pros

Helps run business smoothly when times get busy. There is a tab management feature which gives the ability to split tabs, do reorders, and offer nightly specials.

Cons

The system can freeze at times but the customer support is great with helping get the software to work!

November 2017

Amanda from The Salvation Army Hawaii Kroc Center

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

November 2017

Best POS we used

Pros

Easy to setup, hardly any training needed. IT was able to troubleshoot all our programming errors pretty easily.

Cons

A little too simple for our needs. Eventually we had to switch to a in house POS solution. However, I miss many of the features that came standard with this software.

October 2017

Matthew from Salvation Army Kroc Center Hawaii

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

October 2017

Great POS system

Pros

I highly recommend 2Touch for it's simplicity. I enjoyed the setup process and training others (the most important part for me) has been a breeze!

Cons

At the beginning the learning curve was hard for some, but once we standardized our training it came together great.

December 2017

Maalik from E-Commerce My Crystal Clear Deals

Company Size: 11-50 employees

Review Source


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Overall good

I love the service overall! 3rd time reviewing and I’ll do it again!

Pros

Ease of access & stability are fantastic...customer service is available when your in need of help!

Cons

The software freezes at times but overall it’s a good software! Customer service is hard to reach at times but when they do respond there 100% equipted with helping me with all my problems!

November 2017

Richard from Gentle Ben's Brewing Co.

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

2 of 5

November 2017

They do all they can to rip you off

its better then pen and paper

Pros

There arent many positive to say other than its stable and easy for the user. The roprting is almost useful except its in .txt and not csv so manipulating it is hard.

Cons

They forced us to switch credit card proceessors and said they would match prices. They did not maych and If i coninue with them I will be out 20k for the year. I have been in contact with their sales team for 2 months and they still have not fixed it.

they also dont impliment any new technologies and any update cost thousands. They havent once offered an update that i have asked for, like scheduling or grub hub integration.

October 2017

Eve from Dune

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

October 2017

Great!

Pros

I have tried working on different POS platforms, however, this one is definitely one of the best I have to work on. Easy to learn and use!

Cons

The interface and overall look of the software seems a bit outdated to me, but as long as it serves the general purpose it's fine

October 2017

Rosemary from Isk institute

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

great system

Pros

wonderful system and the pros are easy to navigate through the entire thing. wish all systems were programed like this.

Cons

this program crashes a lot. This program is not able to hold so much information and it takes time for anything to open.

January 2018

Randy from Willies

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

ouchBistro is a dedicated POS for restaurants and service industries. They have specific features wh

Great software

Pros

Comprehensive employee management and reporting

Detailed inventory management for back office

Automated delivery routing for orders

Complete CRM for customer management

Remote management and reporting, accessible from anywhere

Loyalty program helps bring customers back

Cons

Somewhat higher pricing compared to other point of sale systems

Requires manual setup accessible only through iOS device

September 2017

Nadya from Worldwide Management

Company Size: 11-50 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

September 2017

Good Start

Overall not a bad product

Pros

Easy to use, not long to receive products, customer service always available, trouble shooting was easy

Cons

Connectivity, outages sometimes, not very consistent customer service, tracking wasn't always the best

October 2018

Christopher from Mr. Clone

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

You can not lose with this software!

All around.. Great great product.

Pros

The value alone should say something. Ease of using it, as a bar manager it was always very time consuming to enter amounts line for line and have the calculations for my COS. But this is what I am talking about. Starting out a very small bar/restaurant, this software grabbed my attention was so easy to use and the value is all there

Cons

I would have to say I would love to actually see a software, that you can put drinks into a category where it automatically figures out how much they should be pouring and what is left.

January 2017

Kirubel from Live

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

4 of 5

January 2017

Don't buy, you'll be sorry

You can go buy other great systems for much less. Not too much complaints on the system itself but the people that work there make it a horrible experience each and every time. Never fails. This company should be sold to someone that can really manage it and may do well then.

January 2019

Audrey from Accenture

Company Size: 10,000+ employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Super Product! 2TouchPOS is the BEST!

Overall Experience using this product was so great!

Pros

I love how it make things easier , Even in your busy days on business you can easily do multiple task and the ability to input your order adding any notes you want or takes offs! Such a great innovation using this product!

Cons

2TouchPOS is such a innovation , no Negative comments on it .

September 2017

Rodgers from Makini Technologies Ltd

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

Smart and efficient System.

Improvements should be made like having a tour menu where new users can get a quick survey on the core functionalities.

Pros

The interface is more user friendly and attractive which makes it easier for new beginners to adopt easier.

Cons

Having reports on each input makes it useful but also the capability of users to set custom reports makes it more reliable.

June 2018

Moses from MAESTROS LEADERSHIP TEAM

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

June 2018

2Touch POS is a must have POS software if you need to sell more anywhere.

2TouchPOS have been a life safer for us in business, its easy to integrate with existing systems and very useful in accepting payments both mobile and card payments.

Pros

Very easy to use, cheap to purchase the POS, allows you to accept card and mobile payments with ease, it also allows you to accept payments from a wide range of customers, allows you to print receipts.

Cons

Customer support is not effective, is most made for night clubs, bars and restaurants although it also works for others but not as perfect as should be.

November 2017

Caryn from NBD

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

November 2017

great great great

Pros

Super great product, would definitely recommend to anyone who uses products of this nature, you will not be disappointed

Cons

I honestly cannot think of anything that I do not like, but if I had to pick something - sometimes the program is just a little slow

July 2018

Sonam from TSYS

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

Excellent quality and features

Pros

This pos has really excellent features and quality.It is also not difficult to operate. It has good customer support.

Cons

Though it has already excellent features but can be add more features. Processing time can be improved

November 2017

Thomas from NFL Experience Times Square

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2017

Used it while a manager at a dining establishment after transitioning from Micros

Pros

I was a fan of the support team that came with such a large company. We were able to add items and get walked through the sorceress of building out custom buttons and options etc

Cons

I was not a fan of the manager/server breakdown and the limitations that certain authorization levels had. Made for redundant processes