Shedul Software


 

Shedul by Surge Ventures Inc. is a cloud-based appointment scheduling and business management software solution. It offers slot booking, calendar management, product management, service management and a point of sale (POS) functionalities within a suite. The product caters to caters to the needs of hair and beauty salons, massage centers, spas and saunas, health clinics, gyms and trainers industry segments.

Shedul allows customers to book appointments online via browser app or mobile app. Shedul also allows users to send automated reminders or alerts to customers about appointments, events and offers. The activity dashboard allows users to keep track of the daily activities, such as booking dates, notifications and actions.

Schedul also offers retail management, which allows users to manage POS transactions, invoicing, receipts and taxes.

Other features of the product include appointment preferences, appointment histories, contact details and future bookings. The vendor offers online and knowledge base support to the customers.

 

Shedul - Dashboard
 
  • Shedul - Dashboard
    Dashboard
  • Shedul - Appointment scheduling
    Appointment scheduling
  • Shedul - Calendar
    Calendar
  • Shedul - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

944 Reviews of Shedul

 

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Software Advice Reviews (9)
More Reviews (935)

Showing 1-9 of 9

Sonia from SV Skin Care
Specialty: Spas
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Amazing App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love the app so far and it's free. Great job to the developers.

Pros

Customer Service is exceptional. They respond to your questions within a day if not sooner.

If there is anything in the app that does not make sense, or that is questionable, they are on it and can make the corrections or offer a suggested wayaround.

It is very user-friendly. I'm so glad I found it.

Cons

I don't have anything negative to say. I have not found anything that is not userful or questionable.

Review Source
 
 

Chanel from Nails By Chanel
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

More successfu and proffesional l client communication

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

No miscommunication between me appointments and clients. Proffesional way of communication. Organising my life and see how moneymatters grow. I can see who has paid for services and if not i can send a pro invoice instead of personally calling is very convenient. I have no clients not showing up for a appointment!!!! Linked to fb and website and googlemabs jyst amazing. I dont have to answer my phone or explain things while im busy with a client. Everyone know they can book online and all info is givin on the app. I just paste the link on whatsapp and dont have to do anything else.

Cons

That i cant change the colours of my calander view like u want. I can be incorect but i miss the option where every service that is listed had a option where i could explain each of the eg manicure soak exfoilation scrub..... I like it when my clients book they can read about eash service ti understand what to expect so i dont have to explain what they are on the ohone. To avoid having to awser my phone.

Review Source
 
 

Steven from SF Hairdesign
Specialty: Salons
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

Great for Appointments

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Easy to use appointment system which i can access at home or on the go. Can be set up for individual or whole salon.

Cons

None so far. App would be good..but they seem to be working on that. Being on the web my only concern is what would happen if it crashes or freezes.

Review Source
 
 

Christy from Carlen's Aesthetic
Specialty: Salons
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

I love it

Ease-of-use

Functionality

Product Quality

Customer Support

Would be nice if it can be used offline

Pros

Easy to use, i like that i can easily input appointments and reschedule them if needed, i like that i can book appointment even outside my working hours. simply wonderful.

Cons

Cannot be used offline. i would like if one can download the software or app and can be able to use it even without net. Customer services are a bit slow in replying mails.

Review Source
 
 

Sam from Frisco Inn
Specialty: Spas
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Terrible customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's free for now. Also it's easy to add workers and their schedule. The online booking doesn't look pretty but it's very straightforward

Cons

Completely unresponsive customer support. I had a security issue where someone had accessed my account and they will not respond.

Review Source
 
 

Helen from Epsilon
Specialty: Salons
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Best salon software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love it love it love it. The support is 10 out of 10

Pros

I originally just wanted to store client history but now I use a lot more and it has a lot more to offer than I use

Cons

Nothing as yet. As soon as I think something needs to be improved , it gets done before I even have. It is always evolving

Review Source
 
 

Macey from Emerson Home Services
Specialty: Salons
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

Shedul makes scheduling appointments easier than ever!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I would say Shedul is worth the expense simply due to the fact of ease of use. Scheduling appointments can be time consuming & confusing, but Shedul makes it so much simpler.

Cons

Sometimes the software is very slow & freezes at times, but it never misses an appointment so I would say that is minor.

Review Source
 
 

Stephanie from Fade Hair Studio & Barbering
Specialty: Salons
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

So easy and user friendly. Gives you everything you need to have a successful schedule book

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I would recommend Shedul to anyone trying to use a useful software for their salon. As a matter of fact, I did and they are using it as well.

Pros

Easy, efficient, free. Itemizes cash, check, credit for easy tracking. I love that you can drag an appointment from one spot to another with ease.

Cons

No customer service to speak to, can't seem to put color and haircut under one service. When booking online you have to be aware of the color being booked before finish time.

Review Source
 
 

Stephan from Amatsucentre.com
Specialty: Medical clinics
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Shedul - Great tool for any practitioner / therapist

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very efficient and friendly support team!

Pros

Ease of use, web based, works from any smart device, on-line booking, reminders, by sms & e-mail etc.

Cons

a bit of fine tuning needed, additional functions to come, a link to add files would be useful, colours could be better

Review Source
 
 
 
Showing 1-20 of 935

Stephanie from Hair by Stephanie
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Independent Sylist

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

it’s been very easy to use this scheduling system. And the fact that it’s free as well helps to ease the transition of a newer business looking to keep costs as low as possible. I’ve had no issues so far with using schedul.

Pros

The ease of use and general setup. The customer service team has been very prompt and helpful in their responses thus far making my overall experience with schedul an extremely positive one

Cons

It would be nice to be able to customize your online booking URL. And as far as setting up services, it would be nice to be able to have processing Time in there so that stacked booking is easier.

Review Source: Capterra
 

Willie from Golden Curl Hair Studio
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Go;den Curl Hair Studio

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Best software ever really. I will use it for the rest of my life

Pros

It is very easy to use. And the support from the support team Best ever!!!!!!!!!!

Cons

Just the online booking that cannot redirect back to my business website; But they are working on it.

Review Source: Capterra
 

Danielle from Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Delightfully surprised

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I was blown away by the ease of use and features included.

I tried multiple salon/barber booking software tools before giving shedul a shot. I wish I could get those wasted hours back.

But best of all, this tool is FREE, which is what made me question it initially.

Pros

Every feature we needed was readily available. However, having the ability to embed the scheduling tool on our website is my favorite feature.

I also love that you can send text and email reminders for appointments, and specify each staff member’s schedule individually, as well as, their services.

Cons

I really have zero complaints but if I have to mention something, the embedded option loads a little slow sometime.

Review Source: Capterra
 

Daymo from The Gym Group
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Amazing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very smooth. Recommended by another user and I have changed all my appointments to this now. Apple and google only have the option of a calendar reminder and not sms, making this a hands down winner!

Pros

Easy to use
Nice design
Great support team
SMS reminders

Cons

Needs a downloadable app. Would make it easier

Review Source: Capterra
 

Michelle from Berkley's Upper Cuts SALON & BARBERING
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Everything that was advertised!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm not tech savvy, and there are still things i'm learning, but i'm very satisfied at the ease of use.

Pros

The ease with which we could switch from Rosy ( too expensive, went up with each stylist added) It is user friendly, has excellent help and support. I wish I'd found this years ago!! Please use it you won't be sorry!

Cons

I haven't found anything we don't like, it does everything Rosy did for us.

Review Source: Capterra
 

Sarah from Pembrokshire dental hygiene
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Shedul

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It’s so easy and has everything , I have my appointments on my phone , 100% recommend

Cons

Nothing really , but if any thing , an app!

Review Source: Capterra
 

Laura Lee from Little Spa on the Prairie
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Loving this system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It took awhile for me to go the route of online booking. Once I did, I paid for a different system. Huge mistake, everything went crazy with my bookings. After that I was very skeptical about getting into another one. My clients were liking the idea of being able to book at their convenience. So I decided to try Shedul out. Free, what can it harm? I paid for a mess of one.
Best scheduling system I've used! The help line is like no other. Always asking people's suggestions to improve it. I am extremely pleased.
I have it on my website & facebook. My clients always comment how they love it. All the girls have their schedule on their phones. It just fabulous. Thank you Shedul team for this opportunity and turning a doubtful client into a loyal one

Pros

Clients booking with ease. Also its functionality

Cons

I haven't found an issue with it so far. Looking forward to all that shedul is working on to improve this system

Review Source: Capterra
 

Dagmara from Coachify
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

The tool is amazing and it's free!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very positive!

Pros

It is very effective as a scheduling tool and your customer service is awesome too.
I love how fast your reply to customer query - not that I need it because your tool works very well but it is a great addition to the overall package.

Cons

Nothing! I love it and it's free, as long as it stays free I will definitely enjoy it.

Review Source: Capterra
 

Justine from Remedies Therapy
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Perfect organiser!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a great system and I would highly recommend. I have used other systems and this by far, is the best. It's straight forward to use and work. Definitely user friendly. The supporting time a great but I've only used them once in the time I've used it.

Pros

Finance reports, reminder messages to clients, great to use and navigate, online booking service.

Cons

Vouchers sold and voucher redemptions are a little tricky to work out.

Review Source: Capterra
 

Tonya from Exhale Day Spa
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Best scheduling software EVERRRRRRR!!!!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love everything about your product!

Pros

So simple to use. It does EVERYTHING I need it to do and MORE!!! I have been referring your product to EVERY salon and spa I know! Thank you so much for offering this FREE AND AWESOME service to us!

Cons

More writing space is needed in the rescheduling, cancelling and thank you return message boxes.

Review Source: Capterra
 

Valerie from Advanced Smile Lab Cosmetic Teeth Whitening
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My business overall experience has been great! Easy to use, great management with new business owners learning how to successfully run a business.

Pros

I love that it’s so easy to use! Keeps track of everything!

Cons

No payment integration yet for you to book and accept payment for no show rate but still a good software

Review Source: Capterra
 

Ashley from Nails by ashlii
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Schedul scheduling app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This company customer service is A1 they reply to emails right away and really worked with me to make it work with my schedule for preset appointment times.

Pros

Love the ease of clients booking their own appointments, I work with my hands so it’s definitely convenient for someone who isn’t able to reply right away.

Cons

Few key features as in requiring a credit card to book appointments also would love an option to sync with my calendar.

Review Source: Capterra
 

Daniell from Loyalty Barbershop
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Perfect for Barbershops and Salons

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Having the option to embed it on our website is great. It helps reduce clicks for the customer, keeps things consistently branded for us, and we don't have to rely on business from walk-ins.

It enhances the overall customer experience. I also tested 3 other scheduling tools before giving Shedul.com a try and I wish I could get those hours back because they were all clunky and lacked in features.

Pros

The ability to add multiple staff members, customize hours, allocate services to the right staff, and embed on our website made this choice a no-brainer.

The ability to customize the confirmation and reminder emails and texts is also one of our favorite features.

The icing on the cake - it's FREE!

Cons

Some clients want to be able to cancel their own appointments, but if they're unable to make it, they can message us or pick up the phone to let us know, I think it's actually a blessing in disguise that they can't cancel on their own.

Unfortunately since it's an iframe when embedded it takes a bit to load for some people and they think it's broken, instead of having a little patience.

Review Source: Capterra
 

Daniel from Simply Fitness LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Great Scheduling Software and FREE!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I used this software for booking personal training clients, sales consultations, fitness assessments, and tanning appointments.

Pros

It was FREE. The ease of scheduling clients and notifying them was great. The dashboard is easy to navigate too. Seamless integration into our Facebook page and website!

Cons

Does not send notification to employee after customer books session. Browser-supported only; an app would be nice but once again; it was FREE!

Review Source: Capterra
 

heather from HairsbyHeather
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Awesome!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Just really great and simple and easy on the wallet!

Pros

I like the pricing for one!!! Very easy to use, and the interface is easy to see, and adjust!!

Cons

So far, nothing!! I will be very happy when an application launches!

Review Source: Capterra
 

Takuya from Juvenile Beauty
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Best Customer Service of the year

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was looking for a plug-in to the website that will automate the booking system for my client and finally located the one that best suits their purpose.
It was a breeze to set up the account and staff members.
And out of all, the customer service is so good.
They have went an extra mile to provide a solution and proactively suggest other options as well.
They desirves a big thumbs up!

Pros

- Ease of use.
- Ease of training staff.
- Ease of modification/tailoring.
- Value is top notch!

Cons

Do not have OTP option
Security measures are a little grey

Review Source: Capterra
 

Claire from Guilty Hairdressing
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

The best salon software available completely free

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I will continue to use this forever!

Pros

Free. Updated regularly. ease of use. Full access to important data recorded throughout use

Cons

I have recommended this software app to everyone I know. It is absolutely amazing and 100% free

Review Source: Capterra
 

Kelly from The Beauty Spot
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Great system for salons

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love having access to my appointments from anywhere via the mobile app

Pros

It's free and perfect for a small salon.
I love that at the end of the year I can quickly print reports for my accountant

Cons

I wish it was compatible with square. It would also like to see a better form for client notes.

Review Source: Capterra
 


November 2018

November 2018

Free Salon Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall I'd recommend Shedul to new salon owners because its free and has the basic tools to get the job done.

Pros

As a new salon owner, my mother was looking for software to managed her clients for her Salon Business. We purchased the salon from a new owner who already was using Shedul to manage his clients so we continued to use. I must see, this is the best free software you can you use for salons and service businesses.

The platform is easy to use with a clean UI. My favorite part is that you can generate text messages and email reminders to clients when they book or confirm a new appointment.

You can manage multiple employees as well with their own schedule and allocated hours. They even offer free online booking for the entire company.

Cons

They notifications they can generate lack the ability to apply custom rules to the software. For example you can't say, send a notification to clients who haven't booked in x amount of days. Also, because this is free software, the support is lacking. They are quick but when you have a client in the chair or at the counter ready to book, you have to email them to get support which is a down side.

Review Source: Capterra
 

Cheryl from River Cities United Way
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Easy to Use

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Easy to use, helps me keep on track, setting appointments, very cost effective

Cons

Sometimes it locks up and I have to restart my phone

Review Source: Capterra