About Versum

Versum is a cloud-based salon management solution that helps manage daily operational tasks. It is suited for businesses of various sizes and can be accessed from internet-enabled devices, including smartphones and tablets.

Versum offers real-time online appointment booking embedded within salon websites. Alongside this feature, users receive an online appointment book, appointment history, appointment reminders and automatic thank you messages.

The customer relationship management (CRM) module of Versum allows users to send automatic birthday wishes, run targeted email marketing campaigns, integrate their accounts with social media sites and operate a loyalty and referral program. Versum also supports the back end of salon management by offering empl...


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Supported Operating System(s):

Web browser (OS agnostic)

153 Reviews of Versum

Average User Ratings

Overall

4.95 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(146)

146

4 stars

(7)

7

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 153 results

April 2019

Monika from Longhair Studio

Verified Reviewer

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

The best salon software

Everything is perfect. Also support team is always very helpful. We ll never change

Pros

Easy to use. Everything is clear. And we get also confirmation on the email after every booking

Cons

We were looking to change the software few days ago for different because we wanted to have option of paying deposits online too. But after 2 days we realised Versum is the easiest salon software ever. And deposit payments are also available. They only need to be set up.

May 2020

Nikola from Diiamonds

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Amazing company and software

Honestly one of the best experiences I’ve had with a company for a LONG time! The attention to detail and attention to your customer is unreal, the offers I got and the genuineness were by far the best, I’m loving this companies ethics and the way they treat their customers I was dealing with [SENSITIVE CONTENT HIDDEN] and I couldn’t not be happier!! He was brilliant showed me all the roots etc, very happy customer over here thank you!

Pros

I love the monthly view, that was very important to me, birthday messages this is the only software where this is available in this way! And I’ve tried MANY. I like the side by side view and all the different views You can choose, all client info in one place, I like the way you can see the past appointments, this is all just the phone app, I use this the most, but otherwise all the add ins are so amazing like the loyalty program! Spot onnn! Haven’t seen a software with this yet, the marketing is easy to use and set up, little things like being able to have your text sent with your name as the number, love how to gift cards work, its all super amazing and super easy as well, I’m yet to explore and play around but I’m LOVING it so far !

Cons

I think the only thing I’d like is more features in the phone app that are on the desktop version that’s it!

September 2020

Toma from Thomas - Coiffeur Francais

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Versum great experience

Gain time, very interactive. Features that are very useful for my salon management.

Pros

I’m very happy with this software, it s very useful, fast, eficient and really easy to use with the principal tools for salon planning and reporting. Very fast and efficient support!

Cons

Nothing special to submit. This software works very well for me.

June 2020

Sarah from Talkingheadscardiff

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Versum review

Overall I am extremely pleased with Versum, the system is easy to use and has made our business look and feel much more professional.It also saves us time and increases our efficiency. I am also very impressed with the Customer Service, you get a very quick pleasant response to all your queries.

Pros

We moved from a appointment book to the Versum software,everybody was initially very nervous and apprehensive but from day one we all realised the Versum software was easy to use and extremely efficient at storing client records as well as making appointments which makes life slow much easier when you are dealing with a lot of regular clients.

Cons

I am not keen that you can't carry over your text message allowance if you don't use them all in one month

Reasons for Choosing Versum

It was middle of the range price point and had all the features we wanted.

April 2020

Keri from His Barber & Her Salon

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Great Customer Service

It has been wonderful using Versum and working with their customer service. The software covers everything our business needs. We have never had an issue they could resolve therefore we don't waste anytime or energy on this part of our business and that is reassuring!

Pros

First [SENSITIVE CONTENT HIDDEN] is awesome!! I feel like I have a personal account manager and friend in this business. Anything I need he responds quickly and personally! Thanks [SENSITIVE CONTENT HIDDEN] I like how the system works perfectly for 2 or more employees! It's not too much for 2 people and fits really well! I love how easy and simple it is to contact our clients via newsletters and sms directly from the software!

Cons

I wish it was easier for me to change my, and other employee, schedules, however [SENSITIVE CONTENT HIDDEN]has helped me out each time I've need to change. I think that for customers, after online login, the My Account link should be easier to see. Also, after they are in their account make finding their appt easier. And change the word Show to View or View Appts, for us Americans ;)

Reasons for Choosing Versum

Price point, they responded the fastest and had the easiest trial period!