About ShedWool


ShedWool is a cloud-based shift scheduling solution that helps business across various industry verticals to schedule and manage their employees' shifts and record work hours.

ShedWool offers a drag-and-drop based shift scheduler that allows managers to add shifts and assign appropriate personnel to specific tasks. The solution also enables managers to send invites to a single employee or a group of employees via email or text message. If an employee accepts an invite, that shift is added to an employee's schedule, Invite templates are also available.

Managers can collect and access information like employee availability, allotted hours and time-off requests. Employees and managers can communicate with each other using the solution's chat functionality. ShedWool also offers mobile applications for iOS and Android devices.

Services are offered on a monthly subscription basis that includes support via email and phone.



Read More

Supported Operating System(s):

Web browser (OS agnostic)

19 Reviews of ShedWool

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(11)

4 stars

(5)

3 stars

(3)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-19 of 19 reviews

Do you use this product?Write a review

December 2017

Bo from Sunglass World

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Time saver timesaver

Save time consistently.

Pros

It's simple, to the point, and quick. Time preferences and time off requests are easy. Everything works seamlessly. Shift blocks are super customizable. All of my employees have enjoyed having the schedule close at hand.

Cons

The ads are bothersome but not horrible. Honestly can't think of much else that is problematic. Cons are not something you think about while using Shedwool!

Response from ShedWool of ShedWool LLC

Replied January 2018

Bo, we got rid of the ads a few months ago, based on feedback from users like you. We're so glad that you enjoy the app - we're working hard to make it better and more robust for you and Sunglass World very soon. Thanks for everything, you guys are fantastic! We appreciate you leaving us a review.

January 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

A truly free app that does what it is supposed to do!

Pros

Ability for personnel to manage time and shifts by SHEDDING and picking up shifts with manager approval on the fly

Cons

Wish I could manage and export data to spreadsheet software like Excel or Googlesheets. Also wish we could clock in and clock out with software

Response from ShedWool of ShedWool LLC

Replied January 2018

Thanks so much! We are launching our premium version very soon, at a small monthly subscription fee, and clock in/out, and import/export are top priorities! We will also maintain a free "lite" version of the app. Currently you can create .pdfs of the schedule, and filter as needed, if that helps at all. We'd love to talk more about how we can improve ShedWool for your needs. Thanks so much for the review. All our best, ShedWool

December 2018

Tom from Rehoboth Guest House

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great App for my small business

Fantastic, I unexpectedly spoke to the owner of ShedWool personally when I had an issue when I started using his app. He was fantastic to deal with and is the reason I won't use any other scheduling app.

Pros

It was easy to use, and my workers had access to their schedules right from their phones.

Cons

It's hard to schedule days off, also would be nice to still be able to print out schedule to post for everyone to see.

December 2017

Maria from Gallatin Valley YMCA

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Easy to stay organized. Allows me to do my job rather than mess around with scheduling!

Like I said before ShedWool allows me to do my job rather than spending so much time scheduling my staff. My staff likes the app because they can see when they work and who they will be working with. They can contact others if they need a shift covered. It takes away a lot of pain of having to organize so few or so many employees for ongoing shifts!

Pros

Customer service is excellent. If I ever have a problem it is fixed right away or I'm assured that they are doing everything they can to get it fixed.

Response from ShedWool of ShedWool LLC

Replied January 2018

Maria, Thanks so much for the review, and kind words. Please let us know if there's ever anything we can do for you. Best, ShedWool

July 2018

David from On the Run Drive-Thru LLC

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

July 2018

1 year user

Shedwool is a great platform with a few limitations. Most of all it's a great deal.

Pros

I appreciate the real-time access and ease of use. Customer support is very good and fast. Team is so responsive- almost unheard of these days.

Cons

Can't view more than one week at a time and doesn't have a function where employees can block out time off in advance of scheduling

May 2018

Dio from chicago cut

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Incredibly easy to use. Revolutionary software to help businesses take their team to the next level.

This will help many businesses from all sizes elevate their productivity and increase their revenue. Best .75 cents a day I ever spent! I could easily pay 5X more and still be happy. Amazing product. Thank you to everyone at ShedWool for being so professionally friendly :)

Pros

They offer the best pricing on the market, customer support makes you feel as if they're literally at an arms reach.

Cons

No voice command yet. that would be awesome. I hope it does happen soon that would really be revolutionary.

December 2017

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

This program helps us use our resources to their full potential

Pros

Easy to use, very user friendly, instant notifications. This service allows us to utilize our resources to their full potential while minimizing the amount of time we spend scheduling.

Cons

Would like to see shift reminder updates emails and texts as an option going forward, otherwise very happy.

Response from ShedWool of ShedWool LLC

Replied January 2018

Thanks for the review. We will certainly prioritize getting shift reminder updates live for you asap. We appreciate you, and hope to hear from you any time.

December 2018

Jade from Cornucopia

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Making the leap to improve scheduling

So far so good! We have just started using ShedWool and are in the beginning stages of using it. I can see all of the potential and it has everything that I've always wanted in a scheduling system!

Pros

I like how I have been communicated with and offered training to support my business. I also love how employees can see updates and communicate via this app or website. Once we get really going with it, I look forward to fewer miscommunications about the schedule.

Cons

It's going to take some time to set up just because there is some basic backend stuff to fill out like positions, departments, etc. However, we have been offered a training and are looking forward to being walked through the process of how to best use ShedWool!

December 2017

Dawn from One & Ten Coffee Co

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

4 of 5

December 2017

Excellent layout, so easy to use

Ease & convenience!

Pros

I like the ease of scheduling and notifying my staff. I also like the ability to leave shifts open for employees to choose.

Cons

I wish I could send group messages to my staff. It would also be nice to look back on past schedules because of occasional time card conflicts. A timecard add-on woukd be handy!

Response from ShedWool of ShedWool LLC

Replied January 2018

Dawn, Thanks for the review! A timecard add-on is a great idea, and we will work on building that for you. A few new improvements have bridged that gap already. Group messaging is something we've been working on for a while, and we're getting closer to having that ready to ship too! Thanks so much for being users of ShedWool - please let us know if there's ever anything we can do for you!! Best, ShedWool

January 2018

Nikki from The Big Clean Laundromat

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Great product, easy to use

Pros

Was easy to use, I like that people can drop or pick up shifts but a manager has to first approve to have knowledge that someone isn't accruing overtime at a location

Cons

I don't feel it's of any value for price. I could see a one time fee to purchase rights to the program, but once a charge monthly is implemented, we won't be continuing to use.

Response from ShedWool of ShedWool LLC

Replied January 2018

Thanks for the review, Nikki. We're glad you seem to like it. Sorry to hear that you don't feel that it's of value for the price we will begin charging. We are keeping a free "lite" version that you're welcome to try, or we're happy to extend you a discount for our premium version, since you've been a valued early user of ours. We are constantly improving ShedWool and adding features, and are going to begin charging to stay in business and grow our support staff. Saving companies like The Big Clean Laundromat time (which is money!) is our ambition, while hopefully making your employee's lives better too. Feel free to reach out to us at contactus@shedwool.com with any additional comments, questions, or any way that we can be of assistance. Thanks again, ShedWool

December 2018

Brad from CMCI, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Nice App

scheduling for a construction company.

Pros

ease and function of the schedule and the App

Cons

cant copy and paste addresses or phone numbers from the app

December 2017

tara from birkenstock

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Sometimes the site glitches when loading but overall I love it for my staff

Pros

Having an App for the employees and myself to view the schedule from anywhere and the ease of using the website to schedule the staff.

Cons

Wish there was a generated schedule option. Where you could take the availability of staff and evenly schedule the staff members automatically.

Response from ShedWool of ShedWool LLC

Replied January 2018

Tara, thanks for the review, and for being a user of ShedWool. We agree that generated schedule option is crucial, and we are working hard to build and ship that feature to you as soon as possible. Thanks for that! We'll keep you posted. Thanks again! ShedWool

January 2018

David from On The Run Drive-Thru LLC

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

January 2018

I'm generally pleased with the software. I think when it's tweaked a bit it'll really shine

Pros

The ShedWool software is generally easy to use and is intuitive. The messaging would be greatly enhanced if they could be texted as well as emailed. I also think there needs to be more flexibility in viewing more than one week at a time.

Cons

The inability to send messages via text. I have millennial age employees who rarely look at their email accounts. Also, adding a monthly view of the schedule

Response from ShedWool of ShedWool LLC

Replied January 2018

Thanks, David! We will be launching the month view soon, and any employee using the mobile app (iOS/Android - so virtually any cell phone) actually gets notifications directly on their app and phone/home screen - so they don't need to check their email, and should get it even easier than a text. Please let us know if this doesn't work, and we'll set up something with texts. Thanks for using ShedWool, and for the review! (Also, you can put notes directly on their shifts, so they'll see them that way too.)

January 2018

Josh from Anytime Fitness

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Love it!

Pros

We are a small yet growing business. This software is easy to use and will be something that will grow with us! Easy drag & drop functionality and simple shift setup.

Response from ShedWool of ShedWool LLC

Replied January 2018

Josh, Thanks for the review! We look forward to growing with you, and would love to hear ways that we can improve it for your specific use case. We're finding more gyms signing up, and that makes us pumped!!

January 2018

Dakotah from Mighty Auto Parts

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

January 2018

Great No cost Alternative

Pros

I love the fact that I had to pay nothing at all to use this app. It was an easy set up and my employees are very happy.

Cons

Needs an email feature. For some of our employees they struggle with new tech. The ability for them to print their schedule would be very beneficial

Response from ShedWool of ShedWool LLC

Replied January 2018

Thanks so much, Dakotah! We have the print availability from your computer or web version - it's the printer icon in the bottom right of your screen. This turns the schedule, editable by department, position, week, etc., into a pdf that can be printed, emailed, etc. The message feature also provides your staff with push notification directly to their phones. We'd love to hear more about the email feature you'd like to see, and will be happy to build something in for you. Thanks for the review, and for using ShedWool.

January 2018

Brian from Creatures Comfort Pet Lodge

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

January 2018

Does exactly what I need for the most part.

Best benefit was not having to print scheduled for employees.

Pros

What I like most about this software is that it's free first of all, it is easy to make my schedule and easy to send to employees.

Cons

What I like least about this software is it seems kind of difficult to do a time off request. That definitely need to be done different.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

1 of 5

Customer support

3 of 5

Functionality

3 of 5

December 2018

Not worth paying foe

Was good for scheduling.

Pros

Was ok for a free app for scheduling our employees.

Cons

They decided to start charging a high amount monthly.

December 2018

Karin from Price Auto Group

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

December 2018

Easy to Use

Pros

Easy to Use, quick adding of employees. Shift blocks make it alot easier to set up a monthly schedule. Also nice that we can duplicate weeks and months for quick use

Cons

Would like to print Monthly view of schedule

December 2018

Nicole from Price Auto Group

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

December 2018

User friendly

Pros

Very user friendly
great customer service support

Cons

I would like to be able to print out a schedule for the whole month not just weekly