Sophos Enduser Protection Software


 

Sophos Enduser Protection is an on-premise and cloud-based endpoint security and antivirus solution. It caters to multiple industries including education, health care, retail, finance, banking, government and public sector. Primary features include anti-malware, email safety and website filtering for threats and content.

Sophos Enduser Protection bundle also contains advanced features like encryption and data loss prevention tools. A mobile device management component enables businesses to provide security to employee devices such as smartphones and tablets in addition to workstations. In case of attacks, it provides isolation of devices, threat removal and detection tools. It provides behavioral analytics, traffic detection and endpoint and network monitoring tools to detect threats and malware.

It is compatible with Windows, Mac and Linux operating systems. Support is offered via email and over the phone. Other help options include online support case, online chat, Twitter support, discussion forums and trainings.

 

Sophos Enduser Protection  - Dashboard
 
  • Sophos Enduser Protection  - Dashboard
    Dashboard
  • Sophos Enduser Protection  - Mobile Device Management
    Mobile Device Management
  • Sophos Enduser Protection  - Reporting
    Reporting
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Windows 2000, Windows 10

84 Reviews of Sophos Enduser Protection

 

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Software Advice Reviews (21)
More Reviews (63)

Showing 1-20 of 21

Phil from Recourse Communications, Inc.
Specialty: Professional Services
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Sophos Endpoint Antivirus

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I would recommend this product to any company needing comprehensive endpoint security. BUT make sure to fully understand how the product works before implementing. Sophos has great documentation and support.

Pros

Comprehensive - secures and scans all Email, web, network etc
Effective
Excellent support and customer service.
Priced right.

Cons

Is a bit confusing to setup and configure do to all of the features available. Once it is configured it works like a dream.

Review Source
 
 

Yazir from Cochez y Cia
Specialty: Retail
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2018

August 2018

For companies with No IT personnel

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Mix results with this software. Would prefer not to recommend

Pros

Focused on reducing the need of IT personnel
Very simple management console
Good support from the Sophos Technical Staff

Cons

Less than ideal level of anti virus protection
Several viruses got through while systems protected with a different Anti virus software were protected

Review Source
 
 

Glenn from Anderson Paper & Packaging Co.
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Decent Centralized Anti-Virus

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like that it updates silently and without requiring any user interaction, and the cloud console is good, giving you an overview of all your devices, users, and their status.

Cons

Many of our machines would over time start having issues with certain AV services stopping, requiring an uninstall / re-install, because the system couldn't automatically correct whatever the issue was. This was troubling as our users have no administrative ability to stop services on their machine so I am unsure what would cause behavior like this.

Review Source
 
 

Abraham from Rishavena Home Health Care
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Comprehensive protection at a price

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Sophos is an effective cyber security suite that will definitely keep your computers and data networks safe.

Cons

The user interface is a bit clunky and could use a face lift. The program itself consumes way more processing power than I think it should when opened. It is also a bit more invasive than other more discrete competitors, e.g. popping up on the screen seemingly unprompted to show you a review of the last system scan. Our company stopped using this software after 5 months in operation.

Review Source
 
 

Jesse from Kuna School District
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

Sophos

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great protection over your computers. Specially if you have a large corporate setting or School District.

Cons

Can be expensive per license. We've experienced a lot of alert notifications that are a part of known issues that haven't been resolved.

Review Source
 
 

Nick from Warrington College
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

The best endpoint anti-virus money can buy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been a Sophos customer since 1997, but I check and compare them every couple of years. The price for what you get is great and the features you get are first class and award winning. InterceptX is probably the best endpoint security tool I have!

Pros

Conistantly comes top in all anti-virus tests - detects more than competitor products
Sophos Intercept X anti-ransomware is a God-send and will role back any zero-day encryption attacks
Sophos Sandstorm allows checking of attachments in a cloud-based virtual environment in Sophos labs to test each unseen attachment.
Sophos Central makes admin so much easier
Being able to block non-encrypted USB sticks and other peripherals is a nice feature.

Cons

Sophos Enterprise admin is a little dated. Sophos Central admin is much easier and nicer
Sophos Central doesn't tie up with Sophos SG Next Gen Firewall, but it does play nicely with the newer Sophos XG.

Review Source
 
 

Gregory from Accelify
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Sophos Works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This antivirus software saved my Mac from being a piece of junk. I have never been the victim of a hacker or a virus while utilizing this software.

Cons

Like all antivirus software, it can be annoying when it runs or prompts you to run it. However, better safe than sorry.

Review Source
 
 

Juzer from Catholic Family & Community Services
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Latest Virus Definition, reliable Business Anti-Virus

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

User Interface needs an upgrade. It needs to be user friendly.

Pros

virus definitions are up to date compare to other software. Latest protection on ransomware before other softwares implemented this protection.

Cons

Software is not user friendly. for example, updating the virus definition is not one click. You have to go inside the software, right click and then update. Also, there are not much settings/customization you can do to the software compare to Norton.

Review Source
 
 

Matthew from ONS
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Sophos

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

As a user, it's easy to use on my Mac. I see when it is running in tool bar, hasn't hindered my work.

Cons

Nothing that I can think of, I'm not the administrator. Changing some of the settings can be a hassle due to security level.

Review Source
 
 

Kerry from Texas A&M Agrilife Research
Specialty: Agriculture
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2018

March 2018

Cloud Migration

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I have 180 units of which 160 have been migrated to Sophos Cloud. Get at least 2 alerts per day about updating which supposedly can be triggered from the console but when triggered the status does not change. About 1 in 5 of the computers migrated have issues so uninstall/reinstall is required. Cannot effectively disable Tamper Protection using console which is necessary in order to uninstall. Reinstalls/installs fail for various reasons 25% of the time. Having to spend inordinate amount of time with this. NOT A VALID SOLUTION IN MY CASE!

Cons

Console not helpful
Lists computers migrated but offers little to help fix issues
Alerts are false positive at least half the time.

Review Source
 
 

Chase from Hofmeister Personal Jewelers
Specialty: Retail
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

THE BEST!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This endpoint anti-virus protection is by far the best on the market in terms of value and protection.

Review Source
 
 

Michael from University of Nottingham Ningbo China
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Powerful management console for enterprise

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Sophos is a giant in the market of enterprise antivirus. Recent years, Microsoft Windows offers free antivirus software with great enterprise management tool. Personally I prefer Microsoft.

Pros

It provides powerful management console for enterprise administrators to deploy agent to workstations, and monitor client status. With simple and clear interface for end user.

Cons

The client agent requires large memory usage, usually at least 1GB. As it has cloud-enabled analysis for unknown websites, client agents will send these website addresses to Sophos server, hence losts of bandwidth is consumed.

Review Source
 
 

Jeremy from Technology
Specialty: High Tech
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Lets get it straight

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product does an overall okay job, easy to deploy with on prem well the cloud solutions. I have them both, what I like about the on prem is the white and black list capabilities the cloud solution lacks.

Cons

- whenever I use this endpoint I have to accompany it with something else due to the lack of it catching malware and spyware, I have had trojan not get picked up from this product but have had other malware products detect and remove them.

Review Source
 
 

Mark from Forum Communications
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

Sophos has been a very good overall product for antivirus as well as anti malware for the entire company.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very competitive pricing, phishing identification once ransomware was inside the network, fairly easy to administer

Cons

Would prefer that Sophos had sandboxing capability similar to say a Palo Alto firewall product. They are working on it but are missing that piece.

Review Source
 
 

Daniel from Police
Specialty: Public Sector
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Hate it

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I absolutely hate this software. Ever since IT installed this garbage on our laptops, everything runs like a sloth. Eats up over 50% of physical memory. If it wasnt for their tamper protection, id delete it. Its like a bacteria that keeps coming back.

Cons

Memory hog, made my work computer a paper weight. Nothing is good about this product. Go with something else

Review Source
 
 

Andreane from IAI
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Great enterprise antivirus

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I am located in Canada and got great support from a canadian office
The software works well to manage protection for a business with many users
Added centralized control features

Cons

Some intervention on the network like changing the admin password can cause the software to malfunction

Review Source
 
 

Rosa from Uptime Sciences
Specialty: Software/Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Sophos Antivirus provides excellent security with settings stored in the cloud

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It provides professional level security to your business with antivirus settings stored securely in the cloud. It identifies any threats immediately and stops them before any damage is done. Very easy to set up and leave alone.

Cons

The cloud-stored settings are very secure, but can be a slight hassle having to login every time you want tweak a few settings. It's worth it for the level of security you're getting though.

 
 

Annick from Screen Division
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Great antivirus for my Mac(s)

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

All in all very happy and I highly recommend Sophos.

Pros

I have been using Sophos for more than 7 years now and have it installed on all my Macs. Easy to use, easy to install, great protection.

Cons

Since last year I have started experiencing trouble when backing up my Macs. Somehow there seems to be an cpompatility problem between Sophos and Timemachine and when backing up, I need to turn off scanning and live protection to make sure it goes quick. If it's not turned off, Time Machine announces a backup time of sometimes 120 hours.

 
 

Sylvain from Coveo
Specialty: Software/Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

The EndPoint Protection for all Systems

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

As we have many Mac and Linux users, we tried to find the best solution for these systems and for Windows as well. Not an easy thing.
Finally, despite Sophos was not our choice for Windows, we liked it so much that we decided to choose it for Mac and Linux systems.
Sophos EndPoint Protection doesn't eat much resources as many other Antivirus do on those systems which was one of our priority.

Pros

Easy to use
Very Low system resources consumption on OS X and most Linux systems.
Easy to install and manage.
Management Console has everything and looks new and very nice (2016).

Cons

No quick scans.
Can not install the agent for OS X and Linux from the management console but it is possible to push it on Windows.

Advice to Others

Not sure this is the best EndPoint Protection for Windows, but this is actually the best for Mac and Linux users available on the market.

 
 

Brad from Landscapes Unlimited
Specialty: Construction & Engineering

September 2016

September 2016

Sophos endpoint rock solid!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Rock solid product with excellent support that offers superior protection for endpoints.

Likes Least

Need easier guidance within the management console for creating a support tickets.

Recommendations

Make sure you do POC on multiple endpoint products before choosing a solution for your company.

 
 
 
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Showing 1-20 of 63


October 2018

October 2018

Works well as a VPN

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This was very easy to install and provided our company with an easy to use VPN/sharing service.

Cons

Occasionally we have issues with VPN connectivity and will have to restart computer before it will connect.

Review Source: Capterra
 


October 2018

October 2018

ROP Exploit prevented, every week or so

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Lightweight, non intrusive software. i've had no issues with infections on my machine

Cons

scans do like to happen when you startup, and can slow things down there. not very verbose at times on what it is seeing and preventing

Review Source: Capterra
 

Georgi from taxback.com
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Awesome security solution

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Sophos keeps me protected ,while not interfering with my workflow .

Pros

What I dislike most about anti-virus programs is how much they slow down devices. Sophos doesn't have that problem and does it's thing painlessly in the background .

Cons

Nothing to complain about ,except that maybe the admin panel is very hard to navigate .

Review Source: Capterra
 

Claire from Taxback.com
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Non-obrtusive protection

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Sophos is the lightest antivirus I've had the pleasure working with .It does a great job in the background ,whilst also giving you a sense of security .

Cons

I would love for alternative skin options ,as the white gets a bit heavy on my eyes .

Review Source: Capterra
 

Michaela from University of Arizona
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Sophos Endpoint Protection - User Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I use Sophos on all of my computers - daily - and am very pleased with it's performance.

Pros

I have used Sophos on both my work computer and personal laptops over the past twelve years and have never suffered any malware issues - despite regular internet use. I use the internet frequently - visiting numerous websites for information, purchases, etc. and Sophos has caught every potential threat.

Cons

I have not had any issue with this malware.

Review Source: Capterra
 


September 2018

September 2018

Solid Security

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have it installed on my home computer, and at my previous workplace we used it.

Pros

It's saved me several times from malware.

Cons

Sometimes it can successfully quarantine malware, but can't delete it, so you have to find a manual solution.

Review Source: Capterra
 


August 2018

August 2018

A great, easy to use and comprehensive endpoint protection suite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Sophos has helped me make my company more compliant with security audits and it has been a breeze in doing so.

Pros

Sophos endpoint protection is a very easy to use security suite of products, that gives you a lot of features for a great price. Most of the additional features such as disk encryption are modular and use the same framework or console as the main product, which make deployment even more slicker.

Cons

You need to tweak your policies before deployment to your environment, as you get a few false positives.

Review Source: Capterra
 

Dima from taxback.com
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2018

August 2018

Good protection measure .

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Sophos is pleasant to look at and works unnoticed on the background. It is a really unobtrusive anti-virus ,which for me is the biggest plus of the program .

Cons

You need an IT department or someone computer savvy to properly set up the program parameters at the beginning.

Review Source: Capterra
 

Sirma from Taxback.com
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2018

August 2018

Great way to stay protected

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like that Sophos works unnoticed . You don't know it's there unless there is a problem ( which is quickly taken care of ) .The scans are comprehensive and quick .

Cons

It benefits from having a centralized ,designated admin who can handle all issues and / or updates and that can be a lot of work for one person .

Review Source: Capterra
 

Robert from o2

July 2018

July 2018

Not only AV

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We chose Sophos Endpoint Protection because it had very good feedback and I can confirm this product is very good and very efficient on computers.

Cons

The console is difficult to use for a novice administrator and often has performance problems in console.

Review Source: Capterra
 

Douglas from Courtesy Auto Group

July 2018

July 2018

Real time protection that really works.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Endpoint makes setup easy for a large user. Great management console allows you to apply settings to all users quickly. It detects threats quickly and reduces stress level for our IT department

Cons

Some features require and additional license, ie zero day protection. To most this is a feature that should just be included even if it raises price of software. Support can take awhile to respond.

Review Source: Capterra
 

Matth from Compaan

July 2018

July 2018

We haven't had any trouble, I guess Sophos is working? :-)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The great thing is our users don't get interfered by working while being fully protected. I think it's nice that we can enable device control. There are a lot of external people coming in and without some overview of what they connect to our devices we would've probably gotten in trouble a lot if it wasn't for Sophos

Cons

We've contacted the customer support a few times and I feel this isn't on par with the security the software gives. We get an exhausting list of things to try to fix the problem but when it doesn't there isn't a real followup.. We end up testing ourselves or finding the fix online.

Review Source: Capterra
 


July 2018

July 2018

I use Sophos on my MacBook for antivirus protection

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how easy it is to scan my computer. I don't have a lot of experience with antivirus software and this is makes it easy to use and is easy to understand when something is detected

Cons

It takes a very long time for my computer to be scanned but I have always attributed it to the amount of storage on my computer. I don't have many cons to report about this software:

Review Source: Capterra
 


July 2018

July 2018

Seems to work well. Our IT department likes it a lot.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It works in the background and does so seamlessly. I never have to think about it and I've never run into any issues with it. It's pretty quick and easy to set up.

Cons

Every once in a while it seems like my laptop might be a rocket ship taking off, but then I realize Sophos is doing it's think and scanning my computer. It doesn't last that long though.

Review Source: Capterra
 


July 2018

July 2018

Overall a good value to protect your computer from online treats

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good price and easy to use protection for pc and Mac

Pros

It works with both pc and Mac computers. This flexibility was a must when we were looking to protect both platforms. Overall a good value with a simple intuitive interface.

Cons

Overall works well. Simple interface, though this may limit user ability to modify scans or do more robust activities.

Review Source: Capterra
 


June 2018

June 2018

Sophos Endpoint Protection review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Management interface is simple and easy to use and rogue USB malware propogation, and data leak.

Cons

Sophos product works well in our organization but technical support is too low and works too slowly in my opinions.

Review Source: Capterra
 


June 2018

June 2018

Sophos Endpoint protection is just OK.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Endpoint is simple to sue, and does a good job. If you have the on prem or cloud solution for end point, both do the job.

Cons

Sophos support is not great. Unless you specifically ask to have you cases escalated will they escalate it.

Review Source: Capterra
 


June 2018

June 2018

Reliable protection on your PC and servers

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Sophos is really easy to use. It is one of the leaders in the online security for SMOs. Does offer a free version for Home users as well. Low resource consumption on the system compared with other vendors

Cons

UI is very limited really and everything is pointing to their own sites. Might be initially confusing for some old school users.

Review Source: Capterra
 

Steven from taxback.com
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2018

June 2018

Necessary security measure .

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like that it works seamlessly in the background and the virus protection is centralized ,which helps keep track of anything happening anywhere .

Cons

Not user friendly and a bit hard to navigate .Fortunately we have an IT department that mainly handles the program .

Review Source: Capterra
 

Roy from Topaz Lighting

June 2018

June 2018

Sophos EndPoint Protection Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Sophos EndPoint Protection Software is a good anti virus solution to use. it has a management console that allows you to push out the install and updates.

Cons

Sophos EndPoint Protection Software seems to be very memory intensive. after installing on a computer I noticed that the memory went up by 25 percent

Review Source: Capterra
 
 
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