Agile CRM vs Twilio

Agile CRM has 401 reviews and a rating of 4.17 / 5 vs Twilio which has 241 reviews and a rating of 4.59 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.17 / 5 (401)

4.59 / 5 (241)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

February 15, 2021

March 9, 2021

Pros/Cons

  • Pros

  • Easy to use and implement immediately. No need for long training. Support is friendly and extremely competent. No downtime until now. Free version to try out. Cost-benefit is great.

  • The software is easy to use, the training they provide is fabulous and the customer support is great.

  • Cons

  • The automation is limited for the free version. Although the landing page and form builder is really useful, I felt it was quite limiting in the design aspect.

  • It could do a little more on the sales pipeline side but at the price available I can deal with that.

  • Pros

  • Super fast to integrate. Lots of code examples.

  • Super easy service to set up number. Wether I need to provision a number for texting and voice or fax, Twilio is my favorite phone provider to use.

  • Cons

  • It's a little intimidating at first. Lots of setup behind the scenes. However, once it's set up, it's a very solid product!

  • Debugging the product is a bit time consuming, but it is getting better.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos