About Call Loop

Call Loop is a cloud-based SMS marketing and voice broadcasting solution designed for businesses of all sizes. It offers audio management, auto responders, bulk SMS, personalized SMS, trigger-based campaigns and analytics functionalities within a suite.

Call Loop integrates with email marketing, marketing automation and website management solutions such as AWeber, Hubspot, MailChimp and Drupal. These integrations allow users to upload contacts from different sources into the system. Call Loop’s audio management feature allows users to record voice broadcasts and use them for auto-responding and voicemail.

Call Loop also features SMS triggers, allowing users to send automated messages to customers from business applications. Users can also custom...


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Supported Operating System(s):

Web browser (OS agnostic)

83 Reviews of Call Loop

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(59)

59

4 stars

(17)

17

3 stars

(5)

5

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 83 results

October 2018

Ravi from Yes You Can!

Verified Reviewer

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

SMART SMS

Overall experience is good. Customer support is responsible and reliant. I can count on them to support me and provide me solution to my problems.

Pros

This software is very convenient. I like the integration flexibility most. It can get connected to different platforms and easy to use. We dont need any super technical knowledge. I integrated this software with HubSpot and Infusionosft and right now our email campaigns are automatically triggered so as SMS service through Call Loop.

Cons

It doesn't support Spanish accent and that's what we don't like. Because most of our cusotmer base are latinos.

July 2020

Melissa from Education Dynamics

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

Great integration with ActiveCampaign

We love using this product because it has created some huge efficiencies for the admissions teams we work with.

Pros

The most helpful feature of this product for us is the SUPER SIMPLE integration with our automations in ActiveCampaign.

Cons

I would say the biggest area of improvement is the reporting. I would like to see a few more reporting capabilities. Also, I have wanted to download our recorded messages to send for approval, and the system was giving me an error, however, I reached out to [SENSITIVE CONTENT HIDDEN] over chat and he is always EXTREMELY quick to respond and help me out.

Reasons for Choosing Call Loop

The extremely easy integration with ActiveCampaign

July 2020

Alan from alan sands entertainment

Company Size: 2-10 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

5.0

Functionality

5.0

July 2020

I use it, but I can't highly endorse it. It is not user friendly

It gathers cell phone #'s for me. it costs me money every time they send me a text and if I want to reply to the test, it costs me more money. If I want an interactive experience - back and forth with text messages, it costs me money every time.

Pros

It does gather cell phone #'s for me so I can communicate with people via text messaging.

Cons

It is not intuitive. I fight with the program EVERY time I use it. It pisses me off and as soon as I find an alternative funneling program, I will probably change.

Reasons for Choosing Call Loop

it was suggested to me by another hypnotist

December 2017

Linda from Cyberwealthzone

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Awesome way to contact customers

Pros

I like that I can leave message with my phone number and customers that are interested call me back. Also it would be great for newbies who are afraid to call customers.

July 2020

Doug from The Float'n Thang

Company Size: 1 employee

Industry: Sporting Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Call Loop Helps Individuals Get Floating via an Innovation in Flotation - The Float'n Thang

The text services allows for customers to gain info in seconds. It also connects to our CRM system Infusionsoft to story their contact info.

Pros

Using the Keywords posted on print items helps get offline traffic online. We can get our info to individuals quickly offering them free shipping codes and support as needed.

Cons

Can't really think of anything at this time. Maybe some mobile app functions?

Reasons for Choosing Call Loop

It was a perfect SAAS for Infusionsoft users.