Sire Software


 

Sire is SMS marketing software designed for small and midsize business enterprises.

Sire features customizable templates, where users can create templates by selecting a list of keywords. The product also features a contact management dashboard for managing new and existing subscribers.

Sire offers campaign management, which provides users with real-time updates on campaign activities, offers, announcements and more.

In addition, it also provides its “intelligent conversational interface,” which includes artificial intelligence automation for better management of survey data sets. It also facilitates the generation of reports through advanced reporting and analytics. Users can shorten URLs via a URL builder, and they can redirect to longer URL as specified by the user. This helps users to save characters in SMS messages and track the number of hits received on links.

Sire provides support via phone, email and an online portal.

 

Sire - Calendar scheduling
 
  • Sire - Calendar scheduling
    Calendar scheduling
  • Sire - Campaign tracker
    Campaign tracker
  • Sire - Drip campaigns
    Drip campaigns
  • Sire - Surveys
    Surveys
  • Sire - SMS campaigns
    SMS campaigns
Supported Operating System(s):
Web browser (OS agnostic)

7 Reviews of Sire

Showing 1-7 of 7

 

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November 2018

November 2018

Excellent product and Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm a contractor/consultant for restaurant companies and I want to do more than just send a broadcast. I want the recipient to be able to go further with Q&A or to be able to actually reserve a spot at an event and think there is a real person engaging with them. There are many creative ways to solve this with the Sire Mobile platform and the support team 'Mindy' has been very instrumental in helping to enable my ideas.

Pros

A marketing and or communications manager can go way beyond simple text messaging and create conversational campaigns that engage the recipient. The custom campaign builder allows for a variety of strategies and allows you to see how your messages appear to the recipient.
The user interface is fairly intuitive and if there are questions, support is there to assist in a very timely manner.

Cons

Custom campaigns can be complex and a knowledge base would help to resolve some of the basic questions.

Review Source: Capterra
 

Douglas from Leadership Integration, Simplified LLC
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Great & personalized customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love the personalized service and affordable options. My clients benefit from my business providing a dependable service. I am happy to have partnered with Sire. Thanks!

Pros

After researching A LOT of text marketing systems, this was the most cost effective and versatile product for my small business.
I have always gotten personalized customer service. Quick response time. I feel like a valued customer. Technology that I can trust.

Cons

It took a moment to get acclimated to the dashboard and functionality of the features. There is usually been a Customer Service rep, "MINDY" who is quick to answer questions.

Review Source: Capterra
 

Laura from Academy for Caregiving Excellence
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

High open rates? Yes please!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love having a new tool to communicate with my customers and get high open rates!!!

Pros

I love the easy of use of Sire Mobile, and they have the most amazing Customer Service, They have always helped me if I ever get stuck on something, they even call me every so often to ensure I am happy with the service!

Cons

reporting can be a little better, you have to go searching for the analytics you need.

Review Source: Capterra
 

margarita from OC Fit Las2winz

February 2018

February 2018

I've been using sire to open my first gym business and it has been an easy yet successful experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, well developed, great marketing tool.
The best marketing tool to use, specially to open a new business.
I have been using it to bring in prospect clients and the results have been the best!
I would def recomendable it for any business that's trying to succeed:

Review Source: Capterra
 

Catherine from Midori Matcha Cafe

February 2018

February 2018

I've started using Sire for my cafe business, and it's been extremely easy and helpful to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

I like how user friendly the software has been. I can make updates whenever I need to, and it's been effective in getting in touch with my customers. So far, it's actually helped pick up more business for my cafe.

Review Source: Capterra
 

Bruce from Eibukan Goju Ryu Karate

January 2018

January 2018

SIRE's platform is extremely easy to use and very effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use and all of the cool features that they have available on their platform. The 5 templates they have are all very effective and useful for my business.

Cons

they only have 5 templates... would love for them to create more templates, maybe another 5 useful templates that I can use for my business

Review Source: Capterra
 

Mark from Level Four

January 2018

January 2018

Cheap and Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Really easy and fast to set up. Unique features. Designed for small business owners marketing to new and existing customers

Cons

There were a few confusing spots but overall easy to use. There is a template that I was confused on how to complete the survey but I reached out to customer service and they promptly got back to me and was really nice and professional.

Review Source: Capterra