About Ticketbud

Ticketbud is a cloud-based event ticketing software that offers event ticket sales, attendee management and promotional capabilities. Android and iOS apps available.

The solution allows users to create new event pages and accept online registrations. Users can also upload descriptions and photos related to their events and create social media widgets for sales generation. Ticketbud features mobile point-of-sale, which allows users to accept credit card payments on the event venue.

Ticketbud features web editor, which allows users to set up and customize designs of their event pages. The platform also offers reporting and analytics, allowing users to view event statuses and compare data across multiple events. The dashboard provides multiple reports, s...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

28 Reviews of Ticketbud

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(21)

21

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

June 2017

Eric from TDHS Multi Year Reunion

Verified Reviewer

Industry: Printing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Easy to use and any questions I had were promptly responded too. Can't ask for more than that.

Being able to get money in my account to make payments before the event, instead of just getting a bulk payment after the event.

Pros

Site was easy to use. They gave me the money just days after tickets were bought so I could pay venue, DJ, Photographer, etc. The customer service was excellent. I'd email a question in the morning and would get responded to that day if not within just a couple of hours. The getting the money before the end of the event, which is what another site was doing, allowed me to have a fund to make payments and I wouldn't have been able to do the event otherwise.

February 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

February 2020

Good to get ticket sales up and running quickly

We used this to get through a period of time where ticket sales on our website were down. It was selected because it was easy to get up and running. It was not sustainable as a long term alternative to website sales because of price and lack of customization.

Pros

This is very easy to use and google search results seem to scrape events and place them next to your business listing. You can get up and running quickly.

Cons

The lack of advanced features or ability to collect custom information. It's pretty basic, but that's also what makes it easy to use for beginner level business folks.

Reasons for Choosing Ticketbud

We did go with Woocommerce, but Ticketbud was quicker to get going and so served us well during a transition period.

March 2018

Ray from Killerspots.com, Inc.

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

March 2018

Our team liked using ticketbud for our traveling show.

Pros

We really liked using ticketbud to manage the promotion and system of ticket management for our traveling dance show. It helped us gauge ticket sales on a simple dashboard

Cons

We had a few times where the support wasn't the best and we thought the fees were a little higher than needed to be for the platform.

Response from Ticketbud

Replied March 2018

Hi Ray, Thanks for your review of Ticketbud! We're sorry to hear that you felt that our support wasn't the best. In regards to fees, we have a basic fee structure that is less expensive than most of our competitors. We appreciate your feedback and we will do our best to make sure support is much better for the future.

February 2020

Tamina-Shimone from HAD Haulage & Equipment Rental Ltd.

Verified Reviewer

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Functionality

5.0

February 2020

Ticketbud Review

Pros

This software is very straight forward. It is so easy to setup and you are able to scan tickets using your phone. It also allows you to generate your ticket sales and export it and also allows you to see each purchase made.

Cons

There are times when scanning tickets the software 'hangs up' and so you have to restart it. Also it sometimes has issues reading the barcodes that are on another phone screen, but other than that, it works perfectly.

July 2015

Amy from School of Life LLC

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

July 2015

Excellent Service, Excellent Customer Service

We recently opened a new website with Squarespace, and were shocked and dismayed that every event on the calendar (for us, that's about 48 events per week) had to be entered manually every time!!! There was in other words no "repeating event" option for calendar entry. Enter Ticketbud to save the day (and weeks, and months, and years!! :-) There were clear instructions on how to do this actually on the Squarespace page, and we are delighted with the results. I am quite new to this kind of thing, and have had questions come up, but Ticketbud's customer service have been prompt, courteous, and knowledgeable. We are very happy to have found them and recommend them highly.

Response from Ticketbud

Replied July 2015

Hi Amy! Thank you so much for your review - we really appreciate it. We love working with Squarespace sites and yours was particularly great and your use of the calendar was very smart. Thank you again for your comments and we hope we can further optimize your experience in the future.