QuikWater Software


 

Quikwater is a cloud-based utility billing solution for small and midsize municipal bodies. The solution handles water and sewer charges. It provides a database where a municipal body can store data for all residents. The solution analyzes monthly usage details. Key features include on-screen bill calculations, bar charts, modifiable bill formats, transaction rollback capabilities, print mailing and stop notices.

Quikwater provides an automatic delinquent list, billing suspension and water rights tracking. The solution offers system updates and automatically backs up data. It generates historical billing and account history reports. Users can export reports to RTF, text and HTML formats. Other features include payment distribution tables, bill printing, suspension flagging and a notepad.

Integrations include QuickBooks and other accounting solutions. Support is provided via tutorials, a knowledge base and over the phone.

 

QuikWater - Upload bills
 
  • QuikWater - Upload bills
    Upload bills
  • QuikWater - Transaction entry
    Transaction entry
  • QuikWater - Bill details
    Bill details
Supported Operating System(s):
Web browser (OS agnostic)

30 Reviews of QuikWater

Showing 1-20 of 30

 

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Pamela from Aldasoro Ranch HOC
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Support Staff is terrific!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I think I will learn to love QuikWater.

Pros

The Support Staff! Our customer support rep was terrific. She is very familiar with the capabilites of the software.

Cons

The software is not very intuitive. It is difficult to remember all the steps to just run a report.

Review Source: Capterra

  Response: TAK Technology, Tak

Date: September 2018

September 2018

 

Pamela is new to QuikWater- she has just had only a few hours or training. The previous billing clerk used QuikWater for several years. This version of the QuikWater software is our most advanced and does require knowledge of accounting and utility billing. I am sure that with additional training Pamela will as she put it "love QuikWater."

 


October 2017

October 2017

I am liking it a lot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software is a powerful one has taken care of all necessary aspects of managing water bills and has great reports

Pros

It looks like a very detailed system. There are several functions that have been included into the system

Cons

Is there a manual ready? i have been checking on an online manul. Please give a link on where somebody can find a link to the quick water lite and quick water rural?

Review Source: Capterra
 

Veronica from El Valle Water Alliance
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

The program is easy to use! Overall like using the QW software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Making my billing job so much easier, and that it is easy to use! You can work remotely.

Pros

The billing and payment portion is easy to use. You can email your bills! The membership billing portion!

Cons

It needs a meter number look up! My updates are not working at the moment! In a couple of my systems it won't print bills for a couple of customers.

Review Source: Capterra
 

David from Baker Water & Sewer GID
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

I started slow, but learned the system quickly after a few training sessions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We converted from an "excel" based accounting to QuickWater. The time savings and accuracy was noticeable immediately.

Pros

The system allows the fewest number of key strokes to enter information into the data base. Using the "tab" key to move directly to the next field makes data entry fast. The reports are well designed including the invoice. I have modified the invoice to include some information specific items.

Cons

I still have more to learn about the Rural system, but so far my experience has been favorable. We will be installing radio-read meters soon. I may need help with the new interface.

Review Source: Capterra
 

jena from Blanco water
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

customer support is wonder she helps me whenever i call

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

much easier to understand get reports and easier to fix a mistake

Pros

how fast customer support gets back with you its much easier to understand then the last program we had quick water lets you fix mistakes you make its much easier to get through pulling up names. billing goes out much easier printing works much faster. if you get stuck just call customer support they get on with you help walk you through anything you need help with. they never make you wait a day or a week. they are always happy and kind on the phone.

Cons

i wished this program automatically added the late charges like our old program did. I wished at times it was set up a little different when adding payments and i wish the bank deposit slip i take to the bank was a little bigger to read but over all this program quick water is a wonderful program

Review Source: Capterra
 

kimberley from north star water
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Quik water / we will learn this!!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We found the program to be intimidating at first. We had some problems because of our old software. she has been working with Quikwater for so long that it is hard for her to come down to a beginners level for teaching . Once she came down to our level, she was great! THANK YOU TO THE WHOLE TEAM

Pros

It has alot more to offer than our old software , we just have to learn

Cons

The work orders. They dont have the details on them that the field guys want.

Review Source: Capterra

  Response: TAK Technology, Tak

Date: June 2017

June 2017

 

After we received the documentation on the work order format required by NorthStar we made those changes in QuikWater.

 

Diana from Elliott Water Department
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Wonderful Tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a very small village using spreadsheets, formulas and mail merge when our auditor suggested we use a software program. I searched the internet and found QuikWater. After the demo, phone call and email we are using QuikWater and love it!!! The staff-Sales, Tech and Support (training) are knowledgeable and very helpful working thru the setup and training. The reports, ease of finding information and working with the program has been exactly what we were looking for. Thank you!

Pros

the ease of inputting information and reports

Cons

The pages to input info are small

Advice to Others

can't think of anything

Review Source: Capterra
 

Carol from Timber Knoll DWID
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

BEST SOFTWARE I HAVE EVER USED!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quikwater offered me the exact product I needed for a small water company. Immediately the support staff there made me feel like family! The instructions are so easy to follow, but any questions you have, they are right there for you and so happy to help! I love love love

Pros

SIMPLICITY (THE MANUAL IS WRITTEN SO WELL) COST (THIS COMES OUT OF MY POCKET). SUPPORT STAFF (ALWAYS SO FRIENDLY AND EAGER TO HELP) AFTER INITIAL SETUP, I WAS BILLING FIRST TIME AROUND!

Cons

I HAVE NONE!

Advice to Others

THERE IS NO REASON TO BE APPREHENSIVE ABOUT THIS PROGRAM. THIS IS BY FAR THE EASIEST AND MOST COST EFFECTIVE! YOU WILL EXPERIENCE ONLY JOY AND HAPPINESS, AS THIS IS DONE SO QUICKLY AND EASILY, YOU'LL WONDER HOW YOU EVER DID WITHOUT IT!

Review Source: Capterra
 

Jesse from Machias Water Company
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

First time user.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I had a very good experience . The customer support and training was great. They took the time to walk me through each step of the process. I would recommend this product and the support.

Pros

Ease of use.

Review Source: Capterra
 

Anna from Camden County PWSD #1
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Quickwater System and Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was placed in the job I currently have without the benefit of training from the former clerk. The support I've had from the staff at Quickwater has been invaluable to me. without them I would have been at a total loss. I still depend on them a great deal. They have always been informative, courteous, and professional beyond what any normal staff would be. Without naming names I do want to say the women (and one man) I've learned from and have treated me with patience and kindness along with helping me learn this system. They should all be lauded and commended for a wonderful attitude and terrific work ethic. I could continue to sing their praises, as they all well deserve it. I thank each and everyone of them that have brought me through the rough times I've experienced trying to learn. Great job everyone!!!!!

Pros

Once learned it's fairly easy to use. I'm still in the learning curve but am getting much more comfortable.............and fortunately not having to make as many phone calls as before due to the excellent staff that works with me.

Cons

While I have no problems with the software, I do wish the user's manual was a little less "techno" for those of us that are rather techno-illiterate.

Advice to Others

It's rather hard to recommend this product to others as it's a very specialized thing and only water companies would probably be interested. I would however recommend it if someone did happen to ask.

Review Source: Capterra

  Response: TAK Technology, Tak

Date: November 2016

November 2016

 

Updating our knowledge base to help with support questions in a easier format.

 

Carole from Rincon Water Consumers Co-op
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Quik Water Billing Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My company has been using Quick Water for over 10 years. I really appreciate that it has great customer support. We are able to reach an associate personally on a daily basis. We looked at other company's and the prices were much more expensive, which makes it cost prohibitive for small water systems. Their program is simple enough for people like me, who are not computer experts, to navigate! I am a very satisfied customer!

Pros

Ease of use

Cons

I really do not have any issues

Advice to Others

It is simple enough for a novice to use

Review Source: Capterra

  Response: TAK Technology, Tak

Date: November 2016

November 2016

 

Thank you for a great review.

 

Edie from Forest Heights Water Works, Inc.

June 2014

June 2014

Review for QuikWater Ultra-Lite

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been using QuikWater Ultra-Lite for 2 years and have had a terrific experience. The product is very reasonably priced and I have had no problems. It performs exactly as expected. In two years I've called support less than 5 times and my calls have always been answered promptly, cheerfully and very helpfully. The problem has always been because of my error and the customer support staff at QuikWater has always been able to answer my questions and fix my problem easily, quickly and pleasantly. I send around 400 utility bills a month and would highly recommend this product.

Review Source: Capterra
 

Becky from White Cloud Sherman Utilities Authority

November 2013

November 2013

QuiikWater Net 5

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I found this program via the internet, right from the very first the staff were very friendly and helpful. This program has worked wonderfully for White Cloud Sherman Utilities. They had to adapt some of the program to meet our needs and they made the transition from our old billing system to QuikWater very smooth. The staff is always on top of anything I need and very personable. I can't say enough how nice it is to have such great support when changing to a new billing system. I would highly recommend the QuikWater program.

Review Source: Capterra
 

Paula from Mt. View SSD

July 2013

July 2013

Ultra lite Quik Water

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been very pleased with this software. It is very user friendly and if you do encounter a problem the tech support is wonderful. I recommend everyone I know with other utilities look at this software if they don't currently use it.

Review Source: Capterra
 

Peggy from A&B Water Association

July 2013

July 2013

QuikWater Ultra Lite

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We are a small water association with a little over 50 customers. We needed to convert from hand written billing to a computerized billing system. I was reluctant because of my abilities with computer technology. With QuikWater, I have been given all the help I have needed. The personnel are prompt in responding to questions, very clear in explaining the program, and always pleasant to work with over the phone. We have used this software for over a year now and it does everything our small system needs and more.

Review Source: Capterra
 

KELLY from ATLANTA WATER SYSTEM, VARDAMAN, MS

July 2013

July 2013

QuikWater Highly recommend if looking for simple and affordable

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

pros: perfect for smaller water systems that just simply want to do monthly billing and on a tight budget, very easy, accountant likes the monthly reports I bring him, price was very good compared to others, support is very good and quick response especially how they can actually connect with your computer and see exactly what your asking about.

cons: the only thing I wish there was a little more room for bill notes

overall: I was worried at first because I couldn't believe the price difference compared to all the other programs I was told about and this is our first program and I would have to say we lucked up on our first try.

Review Source: Capterra
 

Ron from The Journey of 2

February 2012

February 2012

Buy this Product!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This is actually the second time I have purchased a Quickwater program. The first was for a 1200 customer private rural water company in N/E Arizona. The program made our billing so much easier that TAK was the first place I went for the billing system I will need in Roatan, Honduras. Diana has been amazingly helpful. Don't waste your time on others. Call TAK!

Pros

The best User Friendly program.
The best technical help.
The fastest response to inquires.
The fastest shipping of product.
They helped us with other issues on our computer.
Seriously, we reviewed numerous programs. TAK is the most professional, yet personal care company.

Cons

I wasted so much time reviewing so many other programs.

Review Source: Capterra
 

Lori from PWSD #4

December 2010

December 2010

GREAT! VERY EASY TO USE!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would diffently buy this again.

Pros

Very easy to use. Helpful staff when i call with questions.

Cons

I wish it would show how the bill was calcuated on the postcard.

Review Source: Capterra
 

Joe from Oklahoma Space Industry Development Authority

November 2010

November 2010

OSIDA QuickWater Review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would reconnend this product to anyone interested in simplifying thier water billing process and tracking process.

Pros

Very easy to learn and use. Not labor intensive at all.

Cons

None at this time

Review Source: Capterra
 

Veronica from El Valle Water Alliance

November 2010

November 2010

Office Administrator

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would recomend this product for any one doing water billing. It is easy to use and reports are generated fairly simple.

Pros

I like Quick water because it is easy to use. I do water billing for about 6 associations at the momtent. We are hoping to do billing for 12 associations by 7/2011.

Cons

None at this moment

Review Source: Capterra