Firmex Virtual Data Room

For the Real Estate and Investment banking, the sharing of confidential documents within the company and taking on projects being in a group has been made easier. The legal documents and the finances which cannot be exposed can be accessed and updated from anywhere with Login access, for example on my iPhone. Tracking old files is much easier, as we go through sharing hundereds of files everyday with corrections pointed and re-corrected.

Pros

The custom sharing platform which is secured and the visibility control for employees. The best part of software is the document validity & password we can set and the people we can choose from list that can access or view the documents. Also the same document cannot be shared by E-mail or any other non Data-room platform and if done. We can control the share and track of the confidential documents.

Cons

The drawback of this software is that we cannot assign different permission or access levels to people in same group. Also, the time stamp cannot be changes to local time, it's always EST available.

Excellent Choice for a VDR

Our firm has used Firmex VDRs for dozens of investment banking transactions and are very pleased with the product they put out as well as the support and service we receive.

Pros

The functionality is perfect for running a VDR to share documents and files with many parties while controlling the document flow and accessibility of any party on any document. The product is very competitively priced compared to a lot of the service providers out there. Customer service is very prompt and happy to walk you through any issue, small or large. Firmex is also continually improving its services.

Cons

Security functionality is limited once the files have been downloaded by another party (if you allow them to download). Once a party bulk downloads you lose the ability to track their access and usage of documents and delete the document if you would like to remove their access from the information completely.

Feedback - Frimex VDR

Overall, experience has been good and can really recommend.

Pros

Firmex is much easier to use compared to other VDR providers. It is very intuitive to use.

Customer service is really good as well. The executives have a good understanding of the system and are quick to solve probelms and answer questions.

Cons

The space provided for answering diligence questions is too small. When responding to a question it will help if the window expands with the answer, so that the user can view the whole answer rather than scrolling within the small window.

Virtual Data Room

Firmex is User friendly, but the search function could be improved. Sometimes the download speeds are slower on Firmex than other datasites. I typically batch download so I don't have to work on Firmex.

Pros

The software is intuitive.

Cons

The search function does not allow for more advanced searches or searched within documents.

Firmex Virtual Data Rooms review

Pros

Ease of use, ability to control the permissions on documents, reports showing time of use and activity levels, etc.

Cons

Sometimes difficulty with users not receiving their invitation emails, the inability to assign different permission levels to different members within a group.

Firmex is a Data Room Gem

Firmex's customer service is truly exceptional. It's always a pleasant surprise whenever an agent replies to our questions and comments so quickly and efficiently. The system itself is amazing, and a joy to use.

Pros

Ease of use, reliability of system, implementation of innovative new features with each update, and of course the excellent customer service.

Cons

Not applicable.

International Collaborations Simplified

We're using Firmex to exchange documents with law firms (e.g. when we did our public listing), as a repository for regulatory documents (drug submissions) and mainly, exchange documents with our multiple international partners (Spain, Germany, Finland, US). Our setup is simple: One project, one VDR. Simple access control and simple document management makes this solution optimal for us. We had to adapt to the new 'group' feature and got the hang of it. Not the most intuitive presentation of the features. Setting rights access is rather simple and intuitive. So is adding more users. Bulk edit features are also useful. The recent addition of the Firmex Document Exchange for Desktop was also a good idea. One final note - the customer service team has been extremely efficient in the initial training and support. Problems are resolved extremely fast and this is critical for us.

Firmex

Pros

Ease of use, quality of customer services

Cons

Need more clarity around bulkdownload characteristics

Firmex Virtual Data Rooms review

Pros

Very easy to use, fantastic customer service - rep. has been brilliant & always available if we have any issues at all. Also, very easy to create indexes etc. and very straightforward to upload documents. Overall we are extremely pleased with our experience.

Cons

Timestamps on documents cannot be changed to local times, only EST is available. As we are based in Ireland, it would be a good addition if we can timestamp documents in GMT/BST.

Great enterprise shared storage

Pros

Very easy to use for all member of the team, even those who don't understand

Cons

Lacks some functionality for the everyday user, which could be a good thing, depending on who's using the service.

Pretty user friendly and convenient.

Pros: sharing, filing, posting, easy uploading/pulling into system Cons: cannot view as others/assume someone's profile to view only

Fairly comprehensive and intuitive VDR Platform

I've used Firmex on one deal. The functionality was great, but customer service does not make it easy to assist with the VDR setup if you are not the Admin, but rather trying to assist your client/the Admin.

Pros

Secure and simply.

Cons

Customer service, permission settings.

Firmex - Virtual Data Room

We've been using Firmex as our M&A VDR solution for about six years. The software subscription allows us the flexibility to use the VDR to accomplish different objectives (i.e. traditional M&A due diligence, data collection, large file transfer, etc.) as well as flexibility with respect to project length (i.e. clients that we'll work with for years prior to going to market). The two biggest pros in my eyes has been the constant improvements through the years and the friendly customer service. The company is always receptive to suggestions on how to make the product even more user friendly.

Not a big user

Pros

It's aways easy to create and use. Very intuitive.

Cons

Nothing to point out. I'm only using it very sparsly.

I use this software on a daily basis to share documents and control access to those documents

The pros is this is an easy way to share documents and organize our deals and control who has access to them. It is secure and safe. The cons is I find it difficult with the new user groups to be able to do what we need as efficiently. If we were able to control this function by having the ability to turn it on or off, or create user groups with users from different companies that would be great. Also, the option to use a group that was already created would be great, as we normally have many of the same people going into one group.

Training session

I had a one on one training session with Jason yesterday and it was incredibly informative. I had no idea of some of the uses and tools available on Firmex. I was never trained on this before I just had to start using it when I started here but I am so thankful for this training and now knowing so much more on this product. I will now be able to show some of my co-workers and we also are planning an in house training here in the future. Thank you, Colleen

Great product for sharing information/data with high-caliber product support team.

Pros: Ease of use. Great features/capabilities for sharing information and collaborating with both internal and external members. Very positive experience with usage of the software. Top notch support team with high degree of availability. Suggestion for improvements: Expend the concept of groups across the data room (currently project specific). Document version control. Real-time document editing capability

Firmex makes it easy to collaborate

Firmex is designed for personal customization to suit any project I have going and at any stage. I find it's overall easy to use, set up, upload and share. Being able to set up individual parameters for each user and for each room is vital to allow proper access at the proper time. Whenever I have a question or need help with something, the Firmex team is quick to respond and always friendly and professional.

Excellent tool for data room management - sell side

We used Firmex for 3 months during a sell side data room need. Software was very intuitive to configure and use. Our lawyers had comparative experiences with other pieces of software, and they said this is the best one they have ever used. I recommend Firmex for their tooling and attentive customer support. I requested it twice, and I was promptly supported.

Firmex makes collaboration easy

I am using a Firmex data room to compile tax forms for foreign beneficiaries. The forms are sent to one office, and I am in another. The data room offers a secure way for one office to file the forms and I can access them from another location. I get notified by email that new forms have been added so I am always in the know.